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112 results for Customer Service in Chicago, IL

Customer Service Representative
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent employment opportunity, offering an excellent chance for professionals who value reliability and growth. The role involves providing exceptional support to credit union members through inbound calls, ensuring their needs are met with empathy and efficiency.<br><br>Responsibilities:<br>• Handle inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide compassionate and patient assistance, especially to elderly members seeking detailed support.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and inquiries effectively.<br>• Deliver accurate information about credit union offerings while maintaining professionalism and clarity.<br>• Collaborate with team members to resolve complex issues and escalate cases when necessary.<br>• Adhere to a structured training schedule, including orientation and advanced onboarding sessions.<br>• Maintain reliability in attendance and meet expectations for working two Saturdays per month.<br>• Apply strong communication skills to foster positive member experiences and loyalty.<br>• Stay updated on credit union products and services to enhance knowledge and service quality.
  • 2026-01-29T22:28:41Z
Customer Service Representative
  • Mount Prospect, IL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This contract to permanent position offers a dynamic opportunity to engage with clients, resolve inquiries, and ensure excellent service delivery. If you thrive in a fast-paced environment and have a passion for helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Provide support for both inbound and outbound call operations.<br>• Manage email correspondence to resolve client questions and concerns effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Process orders and ensure timely entry into the system.<br>• Schedule appointments and coordinate with clients as needed.<br>• Utilize Microsoft Excel and Word to complete administrative tasks efficiently.<br>• Collaborate with team members to improve customer service processes.<br>• Deliver exceptional service to B2B clients in person at the Mount Prospect office.
  • 2026-02-06T19:53:39Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Permanent
  • 40000.00 - 45760.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois near Elmwood Park. In this role, you will be responsible for delivering exceptional service to customers while maintaining strong relationships with internal teams and external stakeholders. The ideal candidate will thrive in a fast-paced environment and demonstrate a commitment to ensuring customer satisfaction through attentive communication and efficient problem-solving.</p><p><br></p><p>Compensation: $19-$22 per hour</p><p>7:00am-3:30pm or 7:30am-4:00pm</p><p>Onsite </p><p>Near elmwood park, and they have parking. </p><p>Benefits: Medical, Dental, Vision, 401k, PTO and Sick days</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Foster strong communication and collaboration with the outside sales team and other divisions to ensure seamless customer service.</p><p>• Build and maintain customer trust and satisfaction across all company locations.</p><p>• Respond to customer inquiries.</p><p>• Identify and implement process improvements.</p><p>• Collect and analyze customer information to consistently exceed their expectations.</p><p>• Provide accurate support in areas such as quotes, pricing, freight costs.</p><p>• Utilize company systems to create quotes and input orders.</p><p>• Update and verify customer account details.</p><p>• Balance company policies with customer needs, making decisions that benefit both parties and escalating issues to management when necessary.</p>
  • 2026-02-04T19:58:42Z
Bilingual Loyalty Services Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are looking for a dedicated and bilingual Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional customer service and support to policyholders, ensuring their needs are met efficiently and effectively. This is a long-term contract position, offering a dynamic work environment and opportunities for growth and skill development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services.<br>• Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns.<br>• Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed.<br>• Maintain high-quality service standards by independently handling calls using tools and resources acquired during training.<br>• Accurately document and input data into multiple applications while ensuring compliance with organizational standards.<br>• Provide clear instructions and set expectations for policyholders regarding their policies and services.<br>• Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate.<br>• Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership.<br>• Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage.<br>• Perform additional duties as assigned to support the overall success of the team.
  • 2026-02-02T18:04:40Z
Spanish Bilingual Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are looking for a skilled Spanish-Speaking Customer Service Representative to join our team in Chicago, Illinois. This is a long-term contract position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while utilizing your expertise in customer support. The ideal candidate will bring professionalism, attention to detail, and a commitment to delivering exceptional service in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound member calls, providing clear and empathetic support.</p><p>• Record detailed notes and input accurate information into the organization's database systems.</p><p>• Educate members on policies, procedures, and next steps to ensure clarity and satisfaction.</p><p>• Provide recommendations on best practices and required documentation based on individual member inquiries.</p><p>• Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently.</p><p>• Collaborate with team members to address complex member concerns and provide resolutions.</p><p>• Uphold strict attendance and professionalism standards to maintain excellent service delivery.</p><p>• Communicate effectively with Spanish-speaking members when required, ensuring their needs are met.</p><p>• Ensure compliance with organizational policies and procedures during all interactions.</p><p>• Handle additional assigned duties to support the overall operations of the customer service team.</p>
  • 2026-01-28T15:44:01Z
Account Specialist-Level 1 - Associate (0 - 5 Years)
  • Naperville, IL
  • remote
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Account Specialist-Level 1 to join our team in Naperville, IL. In this role, you will provide exceptional account management support to a variety of clients, including commercial, industrial, national, and government accounts. You will play a key role in resolving customer inquiries, processing claims, and maintaining compliance with company policies and industry standards. This is a long-term contract position offering an opportunity to contribute to both financial and operational success.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries regarding account details, billing issues, and enrollment processes.</p><p>• Process claims, contractor invoices, and fulfillment requests with accuracy and efficiency.</p><p>• Collaborate with internal teams and vendor partners to address and resolve customer concerns.</p><p>• Maintain and update account records while adhering to company policies and procedures.</p><p>• Ensure compliance with industry regulations and company standards in all account management tasks.</p><p>• Participate in training sessions to enhance customer service and account management skills.</p><p>• Support financial operations by assisting with revenue recovery and ad hoc financial tasks.</p><p>• Handle customer complaints professionally and provide solutions to maintain client satisfaction.</p><p>• Communicate effectively with stakeholders to ensure seamless account management.</p><p>• Assist in onboarding new customers and ensuring smooth transitions within account processes.</p>
  • 2026-02-10T20:48:38Z
IT Field Technician
  • Schaumburg, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an experienced IT Field Technician to join our team in Schaumburg, Illinois. This is a long-term contract position that involves supporting multiple branches in the surrounding area. The role requires a mix of on-site work at the main office and travel to local branches, offering an opportunity to engage directly with users and resolve technical issues.<br><br>Responsibilities:<br>• Provide technical support to multiple branch locations, addressing hardware, software, and connectivity issues.<br>• Perform troubleshooting tasks such as password resets, printer problem resolution, and basic network diagnostics.<br>• Set up and configure computers and associated hardware for end users.<br>• Ensure excellent customer service by managing user inquiries and resolving issues promptly.<br>• Travel to branch locations within the designated area to provide on-site IT assistance.<br>• Maintain and update hardware systems as necessary to ensure optimal performance.<br>• Collaborate with other IT team members to implement solutions and improve processes.<br>• Document technical issues and their resolutions for reference and reporting purposes.<br>• Manage inventory of IT equipment and ensure proper allocation across branches.<br>• Follow company protocols and guidelines while addressing technical challenges.
  • 2026-02-20T17:38:47Z
Program Director
  • Chicago, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p>Our client is looking for a dedicated Program Director to join their team in Chicago, Illinois. This role is essential in delivering financial education and programs, facilitating workshops, and providing direct support to students and families. The position also involves coordinating with community partners, managing events, and ensuring seamless program operations. This position offers a salary of $75,000-$80,000 annually</p><p><br></p><p>Responsibilities:</p><p>• Facilitate engaging workshops focused on financial literacy.</p><p>• Provide personalized support to clients by addressing financial inquiries, assisting with forms, and guiding them toward appropriate resources.</p><p>• Schedule and organize workshops and events, ensuring all logistics and materials are prepared for smooth execution.</p><p>• Collaborate with community partners to align on program details, expectations, and follow-up needs.</p><p>• Maintain accurate records of attendance and program data, supporting reporting efforts and identifying opportunities for process improvements.</p><p>• Prepare and update program materials, presentations, and handouts for both virtual and in-person events.</p><p>• Represent the organization at outreach events, partner meetings, and community initiatives to foster strong relationships.</p><p>• Support tax site operations during tax season by coordinating workflows and assisting clients with document verification.</p><p>• Respond to client inquiries in the off-season, routing questions and resolving issues as needed.</p><p>• Assist with program administration tasks, including tracking participant information and preparing dashboards for stakeholders.</p><p><br></p><p><strong><u>Benefits:</u></strong> </p><ul><li>Health Benefits: Medical (BCBS), Dental, Vision</li><li>Retirement: 401(k) with 3% employer match after 9 months</li><li>Paid Time Off: 15 days annually + paid holidays</li></ul><p> </p>
  • 2026-02-05T20:53:44Z
Business Analyst
  • Downers Grove, IL
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Collaborate with business units to understand operational needs and translate them into technical requirements.<br>• Act as the primary liaison between IT and business stakeholders, fostering clear communication and alignment.<br>• Conduct research, impact analysis, and workflow evaluations to gather and analyze requirements for new initiatives.<br>• Develop detailed specifications, test plans, and documentation to support system functionality and business processes.<br>• Provide technical and functional support for enterprise systems, including configuration, testing, and troubleshooting.<br>• Design and implement training programs to enhance user understanding of systems and processes.<br>• Create and execute test cases to validate system functionality and ensure quality standards are met.<br>• Lead the resolution of technical issues, acting as the escalation point for help desk cases and ensuring timely solutions.<br>• Monitor industry trends and emerging technologies to recommend improvements and innovative solutions.<br>• Maintain compliance with change control procedures, ensuring proper documentation and communication throughout projects.
  • 2026-01-30T22:48:39Z
Desktop Support Analyst
  • Mokena, IL
  • onsite
  • Temporary
  • 19.80 - 24.40 USD / Hourly
  • <p>We are looking for a skilled Desktop Support Analyst to join our team in Mokena, Illinois. In this role, you will provide exceptional technical support to a diverse user base, ranging from executives to plant-floor employees. This is a long-term contract position offering opportunities to travel to multiple facilities and gain training on specialized equipment like Zebra scanners and printers.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support services to ensure smooth operation of hardware and software systems.</p><p>• Troubleshoot and resolve issues related to Windows 10, Active Directory, and other systems.</p><p>• Configure and set up Zebra scanners, printers, and RF-SMART devices following training.</p><p>• Manage and prioritize help desk tickets using a ticketing system to address user requests effectively.</p><p>• Communicate professionally with all levels of staff, from executives to plant-floor employees.</p><p>• Collaborate with a team of 4-5 service desk professionals to ensure seamless IT operations.</p><p>• Perform on-site support at various facilities after plant system go-live.</p><p>• Provide guidance to users on best practices for utilizing IT resources.</p><p>• Ensure all equipment is functional by performing routine maintenance and troubleshooting.</p><p>• Lift and transport equipment weighing up to 50 pounds as needed.</p>
  • 2026-02-18T22:04:19Z
Credit Clerk
  • Oak Brook, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a meticulous and organized Credit Clerk to join our team on a long-term contract basis. In this role, you will be responsible for managing customer tax and credit documentation, ensuring compliance, and supporting efficient account setup. This position offers an excellent opportunity to work in a collaborative and detail-focused environment in Oak Brook, Illinois.</p><p><br></p><p>Responsibilities:</p><p>• Collect and organize customer tax documents, including resale and tax-exempt certificates, ensuring compliance with company policies.</p><p>• Track and resolve gaps in tax documentation, such as expired or missing certificates.</p><p>• Maintain audit-ready records for platforms like Vertex and respond to state tax audit requests.</p><p>• Communicate with customers to obtain required tax and credit forms, verifying the accuracy of submitted information.</p><p>• Collaborate with internal teams such as Sales, Customer Service, and Credit Analysts to address account-related inquiries.</p><p>• Assist in verifying and updating information in internal systems, ensuring data accuracy.</p><p>• Provide thorough responses to credit references and documentation inquiries.</p><p>• Handle sensitive customer and financial information with confidentiality and integrity.</p><p><br></p><p>The hourly pay range for this position is $19.23 to $24/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-02-17T14:53:41Z
Senior Salesforce Technical Lead
  • Chicago, IL
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
  • 2026-01-22T15:34:06Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul><p><br></p>
  • 2026-02-09T18:48:40Z
Accounts Receivable Clerk
  • Libertyville, IL
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We are looking for an experienced Accounts Receivable Clerk to join our team in Libertyville, Illinois. In this role, you will play a vital part in managing and optimizing the accounts receivable processes to ensure the smooth handling of collections and cash applications. The ideal candidate will bring strong organizational skills and a deep understanding of commercial collections and billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable operations, including processing invoices and monitoring payment schedules.</p><p>• Handle commercial collections by contacting clients to resolve outstanding balances and ensure timely payments.</p><p>• Perform accurate cash application processes, allocating payments to the correct accounts.</p><p>• Collaborate with internal teams to address billing discrepancies and ensure accurate invoicing.</p><p>• Investigate and resolve deductions or disputes related to customer accounts.</p><p>• Monitor and report on accounts receivable aging to maintain proper financial controls.</p><p>• Assist in preparing reports and documentation related to collections and cash flow.</p><p>• Maintain detailed and organized records of transactions and communications.</p><p>• Provide exceptional customer service to clients while addressing payment-related concerns.</p><p>• Support continuous improvement initiatives to enhance accounts receivable efficiency.</p><p><br></p><p>Salary: $65,000 - $75,000</p><p>Benefits: Medical, Dental, Vision, 401k</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p>
  • 2026-02-06T16:28:44Z
Exception
  • Mettawa, IL
  • remote
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • We are looking for an experienced Accounts Receivable Clerk to join our team in Mettawa, Illinois. In this HYBRID (3 days in office and 2 days remote) contract role, you will play a critical part in managing incoming payments, maintaining accurate financial records, and resolving issues related to delinquent accounts. The ideal candidate will have strong technical skills and a customer-oriented mindset, ensuring seamless operations within our accounting processes. <br> Responsibilities: • Monitor and maintain accurate accounts receivable records in Oracle, ensuring regular updates. • Communicate proactively with members to request payments and establish payment plans. • Process incoming payments efficiently and record them accurately in Oracle. • Initiate account suspensions for non-payment and document all actions thoroughly. • Manage chargeback disputes for credit card transactions and other payment methods. • Oversee the collection of monthly dues, entry fees, and other charges within specified timeframes. • Provide clear and timely communication to customers regarding overdue accounts. • Update member accounts with changes to payment details or personal information. • Handle a high volume of transactions and accounts with precision and attention to detail. • Ensure compliance with established procedures for payment processing and collections. <br> The hourly salary range for this position is $23.00 to$26.00. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.
  • 2026-02-12T19:53:46Z
Administrative Assistant
  • Lincolnshire, IL
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • <p><strong>Office Communications </strong></p><ul><li>Serve as phone support team leader: answer calls, route messages, and screen inquiries.</li><li>Welcome visitors and manage incoming mail, faxes, and packages.</li><li>Maintain workroom and office supplies; arrange equipment repair when needed.</li><li>Support mailing efforts, including mail merges, envelopes, and preparation for shipment.</li><li>Schedule and support monthly team meetings and office engagement initiatives.</li></ul><p> <strong>Equipment, Supplies and Documentation </strong></p><p>·      Maintains workroom. Runs monthly postage usage reports, adds postage, and monitors software updates and postage rates. Monitors UPS workstation. </p><p>·      Arrange for equipment repair, when necessary, on copiers and printers. </p><p>·      Manages workroom inventory. Orders, receives, and maintains office and kitchen supplies. </p><p>·      Manage supplier accounts, process invoices, coordinating with accounting, as needed. </p><p>·      Updates and maintains procedure documentation. </p><p><strong>Administrative and Clerical Support </strong></p><p>·      Supports all mailing efforts. Prepares envelopes and letters, including mail merge, stuffing, adhering postage and taking to mail drop. </p><ul><li>Assist with Bulletin magazine production and distribution.</li></ul><p>·      Schedules monthly Team Meetings and assists with post-meeting follow-up. </p><p>·      Member of the Headquarters Hospitality Team. </p><p>·      Works with the COO on culture and Team engagement efforts. </p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Event and Registration Support</strong></p><ul><li>Prepare name badges, ribbons, and meal stickers for meetings.</li><li>Maintain and order event materials, badges, and supplies.</li><li>Create registration forms and coordinate surveys for events.</li><li>Manage shipping and logistics for conferences and meetings.</li></ul><p><br></p>
  • 2026-02-03T20:54:00Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Collaborates and shares responsibility for the monthly close process to prepare, or review, financial statements, which encompasses maintaining all accounting records, designing, executing financial controls, and preparing financial reports for management.</p><p>• Analytically reviews monthly reported results against previous periods, plan and forecast to identify unusual activity and/or transactions.</p><p>• Preparation of capital call and distribution calculations and related notices to investors</p><p>• Journal entries to record capital contributions and distributions</p><p>• Oversee the monitoring of investment-in and capital balances, including investor statements and internal rate of return calculations</p><p>• Respond to ad hoc investor requests</p><p>• Prepare wire and ACH payment requests</p><p>• Assist with the development of the investor portal and ongoing monitoring of documents and communications.</p><p>• Supervision of new entity setup and new joint ventures ensuring all Owner/Entity requirements are documented and met.</p><p>• Support the external auditors and tax preparers to assist in their completion of an efficient audit and tax returns of the entities</p><p>• Review of tax returns</p><p>• Oversee the 1099 process and work with external tax preparers to assist in their completion of forms</p><p>• Provides overall support by investigating accounting questions, issues, and judgments and by partnering with team members from other business units to assist with accounting questions.</p><p>• Provide leadership in knowledge, training, and utilization of assigned accounting and investor software.</p>
  • 2026-02-11T18:08:46Z
Staff Accountant
  • Oak Terrace, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-$85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Join Us on Our Journey</strong></p><p>We are currently looking for <strong>a Staff Accountant Originations and REO </strong>to join our team.</p><p>Reporting to the Controller, Originations, this position is responsible for a wide range of accounting activities, including managing financial transactions and ensuring accurate financial reporting that follows regulations. This role assists with month-end accounting close processes, including processing accounts payable.</p><p>This position is responsible for calculating and verifying Yield Spread Premiums (YSP) and broker referral payments. Additionally, this role reconciles bank accounts and balance sheets, and partners with third parties for audit requests.</p><p> </p>
  • 2026-02-11T15:04:22Z
Payroll Administrator
  • Racine, WI
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Payroll Administrator to join our team on a contract basis in Racine, Wisconsin. This interim position will last for approximately 2-3 months, offering the opportunity to contribute to important payroll processes in a hybrid work environment. If you have a keen eye for detail and a strong background in payroll administration, we invite you to bring your expertise to our dynamic team.<br><br>Responsibilities:<br>• Process weekly and bi-weekly payroll for hourly, salaried non-exempt, and part-time employees, ensuring accuracy and timeliness for approximately 5,000 employees.<br>• Manage payroll data related to employee lifecycle events such as hires, terminations, leave of absences, and status changes.<br>• Handle timecard reviews and corrections using Kronos, while assisting plant payroll staff with inquiries and adjustments.<br>• Update payroll records to include tax elections, direct deposit changes, optional deductions, and other payroll-related modifications.<br>• Conduct and support payroll audits, responding promptly to both internal and external audit requests.<br>• Generate salary accrual reports and contribute to payroll reporting processes.<br>• Collaborate with plant payroll and HR teams to refine work instructions and identify areas for process improvement.<br>• Maintain strict confidentiality when working with sensitive employee and payroll information.<br>• Provide general administrative support to the payroll department during this interim period.
  • 2026-02-16T20:04:03Z
Sr. Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team.</p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2026-02-10T18:41:25Z
SEC Reporting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 145000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $145,000-$150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new SEC Reporting Manager. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)         The pay rates are above what their top competitors pay their employees</p><p>2)         They have higher bonus structures</p><p>3)         There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)         The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)         And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>- Supervise key aspects of the SEC and FERC reporting process, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer.</p><p>- Interact with Business Units, Controller's Group, Investor Relations, Treasury, internal and external legal counsel, and the internal and external auditors to accomplish goals and ensure efficiency and effectiveness of information exchange.</p><p>- Research and appropriately apply new accounting pronouncements; benchmark SEC filings from other companies.</p><p>- Complete key financial and disclosure controls to ensure a strong control environment.</p><p>- Assist as appropriate in the supervision of staff accountants, including the review of information prepared to ensure completion of tie-out binders, checklists, etc.</p>
  • 2026-02-11T15:58:41Z
Property Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p><br></p><p><strong>Job Description:</strong> </p><ol><li>Main contact for the company who are responsible for the accounting of stabilized properties</li><li>Reviews all the company's deliverables and communicates any applicable adjustments, process changes, and/or improvements</li><li>Responsible for coordination of uploading business plan budgets into Yardi Voyager</li><li>Reviews lease agreements and ensures applicable information is accurately uploaded</li><li>Prepares cash distributions for operating properties not outsourced to the company.</li><li>Reviews quarterly/annual common area expense reconciliations</li><li>Primary liaison with Asset Management team to assist with needs related to new tenants and 3rd party property managers</li><li>Prepares and distributes debt refinancing analysis on an as needed basis</li><li>Responsible for lender reporting in collaboration with Capital Markets team</li></ol><p><br></p>
  • 2026-02-11T18:08:46Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-$85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.</p><p><strong> </strong></p><p><strong>Key </strong></p><p><strong>Responsibilities                                         </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><br></p><p><strong> </strong></p><p><br></p>
  • 2026-02-12T16:53:48Z
Escrow Officer
  • Schaumburg, IL
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $70,000-$80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>Summary Responsible for all aspects of the real estate closing and ensures proper disbursement of funds.</p><p> </p><p><strong>Essential Duties </strong></p><p>● Prepares miscellaneous documents required at closing.</p><p>● Enters closing figures; balances and funds files.</p><p>● Ensures closing package is properly executed.</p><p>● Attends and manages real estate closings.</p><p>● Reviews title commitment and is responsible for collecting title clearance</p><p>● Reviews mortgage payoffs for accuracy and transmits payoff funds.</p><p>● Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents.</p><p>● Acts as the liaison between attorneys and lenders at closing.</p><p> </p>
  • 2026-02-04T19:28:44Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.<strong>                                   </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><strong> </strong></p>
  • 2026-02-04T17:21:55Z
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