We are looking for an experienced IT Support specialist to provide on-site technical assistance and ensure smooth operation of IT systems and devices. In this role, you will manage a variety of tasks, including hardware troubleshooting, device imaging, and IT asset management, while supporting mobile devices and performing occasional Active Directory tasks. This is a contract position based in Mundelein, Illinois.<br><br>Responsibilities:<br>• Provide hands-on technical support for hardware, software, and mobile devices, ensuring functionality and resolving issues effectively.<br>• Perform device imaging and configuration to prepare workstations for use.<br>• Troubleshoot technical problems related to Microsoft Windows 10, Active Directory, and other IT systems.<br>• Manage IT assets, including tracking and maintaining inventory records.<br>• Handle service desk tickets, prioritizing and resolving requests in a timely manner.<br>• Support mobile fleet management, ensuring devices are properly configured and operational.<br>• Implement and manage Multi-Factor Authentication (MFA) solutions to enhance security.<br>• Utilize Intune for device management and configuration tasks.<br>• Collaborate with team members to transfer knowledge and improve IT processes.<br>• Adapt to changing IT needs within the organization and provide reliable solutions.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Mokena, Illinois. In this role, you will provide exceptional technical support to a diverse user base, ranging from executives to plant-floor employees. This is a long-term contract position offering opportunities to travel to multiple facilities and gain training on specialized equipment like Zebra scanners and printers.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support services to ensure smooth operation of hardware and software systems.</p><p>• Troubleshoot and resolve issues related to Windows 10, Active Directory, and other systems.</p><p>• Configure and set up Zebra scanners, printers, and RF-SMART devices following training.</p><p>• Manage and prioritize help desk tickets using a ticketing system to address user requests effectively.</p><p>• Communicate professionally with all levels of staff, from executives to plant-floor employees.</p><p>• Collaborate with a team of 4-5 service desk professionals to ensure seamless IT operations.</p><p>• Perform on-site support at various facilities after plant system go-live.</p><p>• Provide guidance to users on best practices for utilizing IT resources.</p><p>• Ensure all equipment is functional by performing routine maintenance and troubleshooting.</p><p>• Lift and transport equipment weighing up to 50 pounds as needed.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs.<br><br>Responsibilities:<br>• Reset passwords and address user access concerns to ensure smooth system functionality.<br>• Diagnose and resolve technical issues related to hardware and software in a timely manner.<br>• Collaborate with the Impact IT Team to support system-related tasks and organizational projects.<br>• Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations.<br>• Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings.<br>• Monitor and optimize system performance to ensure hardware and software run efficiently.<br>• Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders.<br>• Offer occasional on-call support during night shifts to address urgent IT needs.<br>• Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions.<br>• Adhere to government security standards and protocols in all IT operations.
We are looking for an experienced IT Field Technician to join our team in Schaumburg, Illinois. This is a long-term contract position that involves supporting multiple branches in the surrounding area. The role requires a mix of on-site work at the main office and travel to local branches, offering an opportunity to engage directly with users and resolve technical issues.<br><br>Responsibilities:<br>• Provide technical support to multiple branch locations, addressing hardware, software, and connectivity issues.<br>• Perform troubleshooting tasks such as password resets, printer problem resolution, and basic network diagnostics.<br>• Set up and configure computers and associated hardware for end users.<br>• Ensure excellent customer service by managing user inquiries and resolving issues promptly.<br>• Travel to branch locations within the designated area to provide on-site IT assistance.<br>• Maintain and update hardware systems as necessary to ensure optimal performance.<br>• Collaborate with other IT team members to implement solutions and improve processes.<br>• Document technical issues and their resolutions for reference and reporting purposes.<br>• Manage inventory of IT equipment and ensure proper allocation across branches.<br>• Follow company protocols and guidelines while addressing technical challenges.
<p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent employment opportunity, offering an excellent chance for professionals who value reliability and growth. The role involves providing exceptional support to credit union members through inbound calls, ensuring their needs are met with empathy and efficiency.<br><br>Responsibilities:<br>• Handle inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide compassionate and patient assistance, especially to elderly members seeking detailed support.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and inquiries effectively.<br>• Deliver accurate information about credit union offerings while maintaining professionalism and clarity.<br>• Collaborate with team members to resolve complex issues and escalate cases when necessary.<br>• Adhere to a structured training schedule, including orientation and advanced onboarding sessions.<br>• Maintain reliability in attendance and meet expectations for working two Saturdays per month.<br>• Apply strong communication skills to foster positive member experiences and loyalty.<br>• Stay updated on credit union products and services to enhance knowledge and service quality.
We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This contract to permanent position offers a dynamic opportunity to engage with clients, resolve inquiries, and ensure excellent service delivery. If you thrive in a fast-paced environment and have a passion for helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Provide support for both inbound and outbound call operations.<br>• Manage email correspondence to resolve client questions and concerns effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Process orders and ensure timely entry into the system.<br>• Schedule appointments and coordinate with clients as needed.<br>• Utilize Microsoft Excel and Word to complete administrative tasks efficiently.<br>• Collaborate with team members to improve customer service processes.<br>• Deliver exceptional service to B2B clients in person at the Mount Prospect office.
We are looking for a dedicated and bilingual Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional customer service and support to policyholders, ensuring their needs are met efficiently and effectively. This is a long-term contract position, offering a dynamic work environment and opportunities for growth and skill development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services.<br>• Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns.<br>• Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed.<br>• Maintain high-quality service standards by independently handling calls using tools and resources acquired during training.<br>• Accurately document and input data into multiple applications while ensuring compliance with organizational standards.<br>• Provide clear instructions and set expectations for policyholders regarding their policies and services.<br>• Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate.<br>• Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership.<br>• Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage.<br>• Perform additional duties as assigned to support the overall success of the team.
<p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois near Elmwood Park. In this role, you will be responsible for delivering exceptional service to customers while maintaining strong relationships with internal teams and external stakeholders. The ideal candidate will thrive in a fast-paced environment and demonstrate a commitment to ensuring customer satisfaction through attentive communication and efficient problem-solving.</p><p><br></p><p>Compensation: $19-$22 per hour</p><p>7:00am-3:30pm or 7:30am-4:00pm</p><p>Onsite </p><p>Near elmwood park, and they have parking. </p><p>Benefits: Medical, Dental, Vision, 401k, PTO and Sick days</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Foster strong communication and collaboration with the outside sales team and other divisions to ensure seamless customer service.</p><p>• Build and maintain customer trust and satisfaction across all company locations.</p><p>• Respond to customer inquiries.</p><p>• Identify and implement process improvements.</p><p>• Collect and analyze customer information to consistently exceed their expectations.</p><p>• Provide accurate support in areas such as quotes, pricing, freight costs.</p><p>• Utilize company systems to create quotes and input orders.</p><p>• Update and verify customer account details.</p><p>• Balance company policies with customer needs, making decisions that benefit both parties and escalating issues to management when necessary.</p>
<p>We are looking for a skilled Spanish-Speaking Customer Service Representative to join our team in Chicago, Illinois. This is a long-term contract position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while utilizing your expertise in customer support. The ideal candidate will bring professionalism, attention to detail, and a commitment to delivering exceptional service in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound member calls, providing clear and empathetic support.</p><p>• Record detailed notes and input accurate information into the organization's database systems.</p><p>• Educate members on policies, procedures, and next steps to ensure clarity and satisfaction.</p><p>• Provide recommendations on best practices and required documentation based on individual member inquiries.</p><p>• Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently.</p><p>• Collaborate with team members to address complex member concerns and provide resolutions.</p><p>• Uphold strict attendance and professionalism standards to maintain excellent service delivery.</p><p>• Communicate effectively with Spanish-speaking members when required, ensuring their needs are met.</p><p>• Ensure compliance with organizational policies and procedures during all interactions.</p><p>• Handle additional assigned duties to support the overall operations of the customer service team.</p>
We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Collaborate with business units to understand operational needs and translate them into technical requirements.<br>• Act as the primary liaison between IT and business stakeholders, fostering clear communication and alignment.<br>• Conduct research, impact analysis, and workflow evaluations to gather and analyze requirements for new initiatives.<br>• Develop detailed specifications, test plans, and documentation to support system functionality and business processes.<br>• Provide technical and functional support for enterprise systems, including configuration, testing, and troubleshooting.<br>• Design and implement training programs to enhance user understanding of systems and processes.<br>• Create and execute test cases to validate system functionality and ensure quality standards are met.<br>• Lead the resolution of technical issues, acting as the escalation point for help desk cases and ensuring timely solutions.<br>• Monitor industry trends and emerging technologies to recommend improvements and innovative solutions.<br>• Maintain compliance with change control procedures, ensuring proper documentation and communication throughout projects.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting.<br><br>Responsibilities:<br>• Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues.<br>• Respond promptly to user IT requests, logging and managing them through the ticketing system.<br>• Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices.<br>• Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality.<br>• Order and set up IT equipment for end users, maintaining accurate inventory records.<br>• Create and update technical documentation to assist users and improve IT processes.<br>• Promote cyber security best practices among users, ensuring adherence to company policies.<br>• Provide expertise in warehouse systems, including packing, labeling, and printing equipment.<br>• Collaborate with team members to resolve complex IT issues and improve system performance.<br>• Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
<p>We are looking for a dedicated Account Specialist-Level 1 to join our team in Naperville, IL. In this role, you will provide exceptional account management support to a variety of clients, including commercial, industrial, national, and government accounts. You will play a key role in resolving customer inquiries, processing claims, and maintaining compliance with company policies and industry standards. This is a long-term contract position offering an opportunity to contribute to both financial and operational success.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries regarding account details, billing issues, and enrollment processes.</p><p>• Process claims, contractor invoices, and fulfillment requests with accuracy and efficiency.</p><p>• Collaborate with internal teams and vendor partners to address and resolve customer concerns.</p><p>• Maintain and update account records while adhering to company policies and procedures.</p><p>• Ensure compliance with industry regulations and company standards in all account management tasks.</p><p>• Participate in training sessions to enhance customer service and account management skills.</p><p>• Support financial operations by assisting with revenue recovery and ad hoc financial tasks.</p><p>• Handle customer complaints professionally and provide solutions to maintain client satisfaction.</p><p>• Communicate effectively with stakeholders to ensure seamless account management.</p><p>• Assist in onboarding new customers and ensuring smooth transitions within account processes.</p>
<p>Robert Half is partnering with our client in the search for a <strong>Marketing Advertising Strategist </strong>to support audience management strategy and digital media enablement initiatives. Our client is a large, highly regulated enterprise organization operating at scale, with a strong focus on data-driven marketing and customer experience across digital channels.</p><p><br></p><p><strong><em>Marketing Advertising Strategist – Audience Management Strategy & Enablement</em></strong></p><p><strong>Duration:</strong> 6 months (Paternity Leave Coverage)</p><p><strong>Pay Rate:</strong> $52–56/hour (W2)</p><p><strong>Location: </strong>100% Remote (U.S. – EST or CST hours required)</p><p><strong>Schedule:</strong> 40 hours/week</p><p><br></p><p>This role sits within the Digital Automation Advertising team and supports audience-first marketing initiatives across programmatic, social, acquisition, engagement, upsell, and product launch campaigns. The Marketing Strategist will act as a business-facing partner, helping determine how customer and prospect data is used for activation while ensuring compliance, operational rigor, and campaign effectiveness.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Marketing Strategist will support audience strategy, enablement, and governance across paid media campaigns. This role blends strategic decision-making with hands-on support, partnering with marketing, analytics, technology, and compliance teams to guide audience activation. While this role will not directly build audiences, it will oversee execution in partnership with an offshore team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with marketing, analytics, and Lines of Business to define audience strategies for digital activation platforms</li><li>Build and evaluate audience canvases, advising on data selection and customer profiles aligned to campaign goals</li><li>Support programmatic, social, acquisition, engagement, upsell, and product launch campaigns with audience guidance</li><li>Brief audience strategies and assess omnichannel audience effectiveness and performance</li><li>Translate data and insights into actionable recommendations to inform future campaigns</li><li>Coordinate with an offshore team responsible for audience build and BAU execution</li><li>Ensure audience strategies align with data privacy, advertising compliance, and regulatory requirements</li><li>Create clear documentation, playbooks, and executive-ready presentations</li><li>Track workstreams and deliverables using Atlassian tools (JIRA, Confluence)</li><li>Communicate effectively with senior stakeholders and executive leadership</li></ul>
<p><em>The salary range for this position is $130k-$150k plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid Controller role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description </strong></p><p><br></p><p><strong> Financial Management & Reporting</strong></p><ul><li>Oversee monthly, quarterly, and annual financial close processes.</li><li>Prepare and analyze financial statements (P& L, balance sheet, cash flow).</li><li>Ensure compliance with GAAP and company accounting policies.</li><li>Lead support work for annual financial statement audit and support needs for tax advisors.</li><li>Maintain accurate inventory valuation and cost accounting records. Mostly a distribution business but some contract manufacturing of own-branded products but no hard core cost accounting but definitely inventory accounting.</li><li>Support FP& A function in various financial statement / product margin analysis and profitability reporting by SKU, customer, or region.</li><li>Lead annual budgeting process and mid-year re-forecasts working collaboratively with FP& A function.</li><li>Monitor financial performance against budget/forecast and provide variance analysis.</li><li>Develop KPIs for distribution operations (inventory turns, fill rate, DSO, DPO, etc.).</li><li>Implement and monitor controls for inventory accuracy, shrinkage, and obsolescence.</li><li>Oversee cycle counts and year-end physical inventory.</li><li>Ensure proper costing methods (e.g., standard cost, FIFO) and landed cost accuracy.</li><li>Collaborate with operations on warehouse efficiency and cost-saving initiatives.</li><li>Manage cash flow forecasting and daily liquidity needs.</li><li>Oversee accounts receivable and accounts payable processes.</li><li>Monitor credit risk, customer payment performance, and collections strategies.</li><li>Strengthen internal controls across procurement, receiving, inventory, and sales order processes.</li><li>Ensure adherence to company policies and regulatory requirements.</li><li>Coordinate with external auditors on annual audits and tax preparations.</li><li>Optimize ERP/system workflows relating to purchasing, inventory, and sales.</li><li>Drive automation initiatives to reduce manual processes.</li><li>Lead improvements in reporting, data accuracy, and financial visibility across the organization.</li><li>Supervise accounting team (AP, AR, payroll, inventory accounting).</li><li>Partner with operations, sales, and supply chain to support business growth.</li><li>Provide financial insights to executive leadership for strategic decisions.</li><li>Support integration efforts for recently added acquisitions.</li></ul><p><br></p>
<p>Our client is looking for a dedicated Program Director to join their team in Chicago, Illinois. This role is essential in delivering financial education and programs, facilitating workshops, and providing direct support to students and families. The position also involves coordinating with community partners, managing events, and ensuring seamless program operations. This position offers a salary of $75,000-$80,000 annually</p><p><br></p><p>Responsibilities:</p><p>• Facilitate engaging workshops focused on financial literacy.</p><p>• Provide personalized support to clients by addressing financial inquiries, assisting with forms, and guiding them toward appropriate resources.</p><p>• Schedule and organize workshops and events, ensuring all logistics and materials are prepared for smooth execution.</p><p>• Collaborate with community partners to align on program details, expectations, and follow-up needs.</p><p>• Maintain accurate records of attendance and program data, supporting reporting efforts and identifying opportunities for process improvements.</p><p>• Prepare and update program materials, presentations, and handouts for both virtual and in-person events.</p><p>• Represent the organization at outreach events, partner meetings, and community initiatives to foster strong relationships.</p><p>• Support tax site operations during tax season by coordinating workflows and assisting clients with document verification.</p><p>• Respond to client inquiries in the off-season, routing questions and resolving issues as needed.</p><p>• Assist with program administration tasks, including tracking participant information and preparing dashboards for stakeholders.</p><p><br></p><p><strong><u>Benefits:</u></strong> </p><ul><li>Health Benefits: Medical (BCBS), Dental, Vision</li><li>Retirement: 401(k) with 3% employer match after 9 months</li><li>Paid Time Off: 15 days annually + paid holidays</li></ul><p> </p>
<p><em>The salary range for this position is $80,000-$85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Financial Accounting & Reporting</p><ul><li>Prepare and review monthly, quarterly, and annual financial statements in accordance with GAAP.</li><li>Complete and/or oversee general ledger entries, weekly cash reconciliations, accruals, and adjustments.</li><li>Maintain chart of accounts and ensure accurate classification of revenues, expenses, and assets.</li><li>Support month-end and year-end close, ensuring timely and accurate reporting.</li><li>Assist with audit preparation and coordination with external auditors.</li></ul><p>MSP-Specific Billing & Revenue Management</p><ul><li>Manage recurring revenue accounting for subscription-based services, contracts, and usage-based billing.</li><li>Oversee Professional Services Automation (PSA) & Remote Monitoring and Management (RMM) system integrations (Autotask) to ensure accurate billing data.</li><li>Review customer contracts for financial terms, billing schedules, and margin analysis.</li><li>Lead resolution of billing discrepancies and drive process improvements.</li></ul><p>Accounts Payable/Receivable & Expense Management</p><ul><li>Supervise AP/AR cycles, ensuring accuracy and adherence to payment terms.</li><li>Manage collections processes and customer credit considerations.</li><li>Review vendor invoices—including cloud services, software subscriptions, and IT procurement—and ensure proper coding.</li><li>Manage employee expense reports to ensure that transactions are entered with accuracy and completeness and processed in a timely manner.</li><li>Prepare monthly expense analysis report and provide explanations for significant expense variations.</li></ul><p>Internal Controls & Process Improvement</p><ul><li>Strengthen internal accounting controls and develop standardized procedures as the MSP scales.</li><li>Maintain compliance with corporate governance, tax, and regulatory requirements.</li></ul><p> </p><p><br></p>
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul><p><br></p>
<p>Our client is looking for an experienced Account Manager for a 100% remote position. The person must live in Illinois and be willing to travel 50% of the time. This role focuses on developing and managing customer relationships, identifying new business opportunities, and driving sales within the machinery manufacturing industry. The ideal candidate will possess strong communication skills, a proactive approach to sales, and the ability to travel frequently to meet customers and attend industry events. This position offers a base salary of $75,000-$80,000 + additional commission & goal incentives with earnings up to $100,000 - $105,000 total in the 1st year. The position also includes medical, dental, vision insurance and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Utilize CRM systems daily to track sales activities, manage pipelines, and provide accurate forecasts.</p><p>• Prepare detailed price quotations and proposals using designated systems.</p><p>• Respond promptly to inbound leads from the company website and follow up on trade show contacts.</p><p>• Conduct research to understand the competitive landscape and document key insights.</p><p>• Develop partnerships with distributors in targeted vertical markets.</p><p>• Deliver compelling product presentations to clients through virtual meetings and in-person visits.</p><p>• Travel to customer locations for product demonstrations and relationship building.</p><p>• Represent the company at trade shows, both as an exhibitor and by supporting distributor booths.</p><p>• Provide exceptional post-sale support to ensure customer satisfaction and build long-term relationships.</p><p>• Submit weekly reports to the President detailing new prospects and planned activities.</p>
<p><em>The salary range for this position is $135,000 - $180,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description </strong></p><p>The TAS Senior Associate will assume a wide set of responsibilities across buy and sell side transactions, including financial and business due diligence, making a significant impact in a fast-paced, entrepreneurial environment. This role represents a unique opportunity for highly-motivated professionals to serve private equity, direct lenders and corporate clients to increase value through thoughtful transaction diligence and structuring. Qualified individuals should be prepared to work within a collaborative team environment to assess a business’s strengths and weaknesses, identify key risks and potential deal issues and ultimately evaluate the alignment of potential transactions to clients' investment strategies.</p><p><br></p><p><strong>Responsibilities</strong></p><ol><li>Work directly with senior personnel at the Company and their clients to develop comprehensive solutions to complex transactional challenges </li><li>Execute buy and sell side diligence including but not limited to historical and projected financial and operating trends analysis, quality of earnings analysis, working capital and net debt consideration analysis</li><li>Draft clear and compelling reports outlining key takeaways and participating in management meetings</li><li>Review transaction agreements, customer and vendor contracts</li><li>Collaborate closely with performance improvement, restructuring and investment banking colleagues</li><li>Support internal trainings and best practice sharing</li><li>Support talent acquisition and firm-building initiatives</li><li>Contribute to a high-performing, inclusive and values-driven culture</li></ol>
<p><strong>Office Communications </strong></p><ul><li>Serve as phone support team leader: answer calls, route messages, and screen inquiries.</li><li>Welcome visitors and manage incoming mail, faxes, and packages.</li><li>Maintain workroom and office supplies; arrange equipment repair when needed.</li><li>Support mailing efforts, including mail merges, envelopes, and preparation for shipment.</li><li>Schedule and support monthly team meetings and office engagement initiatives.</li></ul><p> <strong>Equipment, Supplies and Documentation </strong></p><p>· Maintains workroom. Runs monthly postage usage reports, adds postage, and monitors software updates and postage rates. Monitors UPS workstation. </p><p>· Arrange for equipment repair, when necessary, on copiers and printers. </p><p>· Manages workroom inventory. Orders, receives, and maintains office and kitchen supplies. </p><p>· Manage supplier accounts, process invoices, coordinating with accounting, as needed. </p><p>· Updates and maintains procedure documentation. </p><p><strong>Administrative and Clerical Support </strong></p><p>· Supports all mailing efforts. Prepares envelopes and letters, including mail merge, stuffing, adhering postage and taking to mail drop. </p><ul><li>Assist with Bulletin magazine production and distribution.</li></ul><p>· Schedules monthly Team Meetings and assists with post-meeting follow-up. </p><p>· Member of the Headquarters Hospitality Team. </p><p>· Works with the COO on culture and Team engagement efforts. </p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Event and Registration Support</strong></p><ul><li>Prepare name badges, ribbons, and meal stickers for meetings.</li><li>Maintain and order event materials, badges, and supplies.</li><li>Create registration forms and coordinate surveys for events.</li><li>Manage shipping and logistics for conferences and meetings.</li></ul><p><br></p>
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
<p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Collaborates and shares responsibility for the monthly close process to prepare, or review, financial statements, which encompasses maintaining all accounting records, designing, executing financial controls, and preparing financial reports for management.</p><p>• Analytically reviews monthly reported results against previous periods, plan and forecast to identify unusual activity and/or transactions.</p><p>• Preparation of capital call and distribution calculations and related notices to investors</p><p>• Journal entries to record capital contributions and distributions</p><p>• Oversee the monitoring of investment-in and capital balances, including investor statements and internal rate of return calculations</p><p>• Respond to ad hoc investor requests</p><p>• Prepare wire and ACH payment requests</p><p>• Assist with the development of the investor portal and ongoing monitoring of documents and communications.</p><p>• Supervision of new entity setup and new joint ventures ensuring all Owner/Entity requirements are documented and met.</p><p>• Support the external auditors and tax preparers to assist in their completion of an efficient audit and tax returns of the entities</p><p>• Review of tax returns</p><p>• Oversee the 1099 process and work with external tax preparers to assist in their completion of forms</p><p>• Provides overall support by investigating accounting questions, issues, and judgments and by partnering with team members from other business units to assist with accounting questions.</p><p>• Provide leadership in knowledge, training, and utilization of assigned accounting and investor software.</p>
<p>We are looking for an experienced Accounts Receivable Clerk to join our team in Libertyville, Illinois. In this role, you will play a vital part in managing and optimizing the accounts receivable processes to ensure the smooth handling of collections and cash applications. The ideal candidate will bring strong organizational skills and a deep understanding of commercial collections and billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable operations, including processing invoices and monitoring payment schedules.</p><p>• Handle commercial collections by contacting clients to resolve outstanding balances and ensure timely payments.</p><p>• Perform accurate cash application processes, allocating payments to the correct accounts.</p><p>• Collaborate with internal teams to address billing discrepancies and ensure accurate invoicing.</p><p>• Investigate and resolve deductions or disputes related to customer accounts.</p><p>• Monitor and report on accounts receivable aging to maintain proper financial controls.</p><p>• Assist in preparing reports and documentation related to collections and cash flow.</p><p>• Maintain detailed and organized records of transactions and communications.</p><p>• Provide exceptional customer service to clients while addressing payment-related concerns.</p><p>• Support continuous improvement initiatives to enhance accounts receivable efficiency.</p><p><br></p><p>Salary: $65,000 - $75,000</p><p>Benefits: Medical, Dental, Vision, 401k</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p>
