<p>We are looking for a skilled Desktop Support Analyst to join our team in Mokena, Illinois. In this role, you will provide exceptional technical support to a diverse user base, ranging from executives to plant-floor employees. This is a long-term contract position offering opportunities to travel to multiple facilities and gain training on specialized equipment like Zebra scanners and printers.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support services to ensure smooth operation of hardware and software systems.</p><p>• Troubleshoot and resolve issues related to Windows 10, Active Directory, and other systems.</p><p>• Configure and set up Zebra scanners, printers, and RF-SMART devices following training.</p><p>• Manage and prioritize help desk tickets using a ticketing system to address user requests effectively.</p><p>• Communicate professionally with all levels of staff, from executives to plant-floor employees.</p><p>• Collaborate with a team of 4-5 service desk professionals to ensure seamless IT operations.</p><p>• Perform on-site support at various facilities after plant system go-live.</p><p>• Provide guidance to users on best practices for utilizing IT resources.</p><p>• Ensure all equipment is functional by performing routine maintenance and troubleshooting.</p><p>• Lift and transport equipment weighing up to 50 pounds as needed.</p>
We are looking for an experienced IT Support specialist to provide on-site technical assistance and ensure smooth operation of IT systems and devices. In this role, you will manage a variety of tasks, including hardware troubleshooting, device imaging, and IT asset management, while supporting mobile devices and performing occasional Active Directory tasks. This is a contract position based in Mundelein, Illinois.<br><br>Responsibilities:<br>• Provide hands-on technical support for hardware, software, and mobile devices, ensuring functionality and resolving issues effectively.<br>• Perform device imaging and configuration to prepare workstations for use.<br>• Troubleshoot technical problems related to Microsoft Windows 10, Active Directory, and other IT systems.<br>• Manage IT assets, including tracking and maintaining inventory records.<br>• Handle service desk tickets, prioritizing and resolving requests in a timely manner.<br>• Support mobile fleet management, ensuring devices are properly configured and operational.<br>• Implement and manage Multi-Factor Authentication (MFA) solutions to enhance security.<br>• Utilize Intune for device management and configuration tasks.<br>• Collaborate with team members to transfer knowledge and improve IT processes.<br>• Adapt to changing IT needs within the organization and provide reliable solutions.
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs.<br><br>Responsibilities:<br>• Reset passwords and address user access concerns to ensure smooth system functionality.<br>• Diagnose and resolve technical issues related to hardware and software in a timely manner.<br>• Collaborate with the Impact IT Team to support system-related tasks and organizational projects.<br>• Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations.<br>• Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings.<br>• Monitor and optimize system performance to ensure hardware and software run efficiently.<br>• Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders.<br>• Offer occasional on-call support during night shifts to address urgent IT needs.<br>• Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions.<br>• Adhere to government security standards and protocols in all IT operations.
We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes.<br><br>Responsibilities:<br>• Serve as the primary business owner for telephony and quality assurance systems, ensuring seamless integration across platforms.<br>• Develop and maintain performance dashboards, reporting tools, and analytics to provide actionable insights.<br>• Analyze and interpret data to uncover trends, identify gaps, and recommend solutions for operational improvements.<br>• Strengthen the integration between telephony systems and Salesforce Service Cloud, enhancing communication workflows.<br>• Collaborate with IT teams, vendors, and business leaders to align technology solutions with organizational goals.<br>• Translate business requirements into technical specifications and oversee testing, validation, and deployment processes.<br>• Lead efforts to identify and resolve system issues, workflow inefficiencies, and data inconsistencies.<br>• Design and implement process improvements enabled by system functionalities.<br>• Maintain forecasting and workforce planning models to optimize resource allocation across channels.<br>• Support change management initiatives, including documentation, training, and stakeholder communication.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting.<br><br>Responsibilities:<br>• Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues.<br>• Respond promptly to user IT requests, logging and managing them through the ticketing system.<br>• Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices.<br>• Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality.<br>• Order and set up IT equipment for end users, maintaining accurate inventory records.<br>• Create and update technical documentation to assist users and improve IT processes.<br>• Promote cyber security best practices among users, ensuring adherence to company policies.<br>• Provide expertise in warehouse systems, including packing, labeling, and printing equipment.<br>• Collaborate with team members to resolve complex IT issues and improve system performance.<br>• Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
<p><em>The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Financial Analyst position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Job Summary</u></strong></p><p>We are seeking a highly motivated Senior Financial Planning Analyst to join our finance team. The ideal candidate will have a background in financial analysis, strategic planning, and a keen interest in the biotech sector. You will collaborate with cross-functional teams to provide accurate financial insights, support decision-making processes, and contribute to the overall financial health of the organization.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Develop and maintain detailed financial models to support budgeting and forecasting activities.</li><li>Work closely with department heads to understand project/program-specific financial requirements and ensure alignment with overall company goals.</li><li>Conduct comprehensive financial analyses, identifying trends, opportunities, and potential risks.</li><li>Provide actionable insights to senior management to drive informed decision-making.</li><li>Monitor and analyze financial performance against budget and forecast, investigating and explaining variances.</li><li>Collaborate with stakeholders to develop strategies for optimizing financial outcomes.</li><li>Assist in the development and implementation of financial strategies to support long-term business objectives.</li><li>Evaluate potential investment opportunities and assess their financial viability.</li><li>Prepare and present financial reports to management, highlighting key performance indicators and financial metrics.</li><li>Ensure accuracy and transparency in financial reporting processes.</li><li>Collaborate with various departments, including R& D, operations, and clinical ops, to gather relevant financial data and ensure alignment with corporate objectives.</li><li>Provide financial guidance and support for strategic initiatives and projects.</li></ul><p><br></p>
<p><em>The salary range for this position is $90,000-100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities</strong></p><p><strong>SOX Compliance & Internal Controls</strong></p><ul><li>Support the design, implementation, and monitoring of internal controls over financial reporting (ICFR) in compliance with Sarbanes-Oxley (SOX) requirements.</li><li>Perform risk assessments and control assessments to evaluate the implementation and effectiveness of internal controls.</li><li>Collaborate with international accounting teams to ensure consistent application of control standards and resolve discrepancies.</li><li>Assist in the preparation and review of SOX documentation, including process narratives, flowcharts, and control matrices.</li><li>Benchmark control practices against industry best practices standards.</li><li>Support internal and external audit requests related to SOX compliance.</li><li>Support control deficiency remediation efforts.</li></ul><p><strong>Process Improvement & Integration</strong></p><ul><li>Support SOX implementation for newly acquired entities into the internal control framework, including controls design and implementation.</li><li>Establish and document scalable control processes and procedures.</li><li>Partner cross-functionally to streamline compliance processes and reduce audit timelines.</li><li>Benchmark existing control practices against industry best practices and support </li></ul><p><br></p>
<p><em>The salary for this position is $85,000 to $86,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate Treasury data retrieval. Retrieve and process electronic bank statements and coordinate information flow into SAP. Resolve issues related to obtaining electronic banking information. Ensure that inflows and outflows have proper G/L coding.</li><li>Payment processing. Run daily payment programs, process wires that need to be uploaded into bank websites, process Federal/State/Canadian tax payments, process ACH drawdowns, and troubleshoot any payment-related problems.</li><li>Various banking-related activities. Online banking user maintenance, signatory updates, process remote check deposits, handle auditor information requests, and maintain a list of all bank accounts.</li><li>Assist with month-end activities, such as interest accrual reports, letter of credit reporting, and distribution of various reports. Verification of interest payment calculations with third parties.</li><li>International activities. Review and initiate/approve international payments, work with the Cash Manager to place international investments, and assist with intercompany transactions.</li></ul><p><br></p>
<p><em>The salary range for this position is $100,000-$110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul><p><br></p>
We are looking for an experienced IT Field Technician to join our team in Schaumburg, Illinois. This is a long-term contract position that involves supporting multiple branches in the surrounding area. The role requires a mix of on-site work at the main office and travel to local branches, offering an opportunity to engage directly with users and resolve technical issues.<br><br>Responsibilities:<br>• Provide technical support to multiple branch locations, addressing hardware, software, and connectivity issues.<br>• Perform troubleshooting tasks such as password resets, printer problem resolution, and basic network diagnostics.<br>• Set up and configure computers and associated hardware for end users.<br>• Ensure excellent customer service by managing user inquiries and resolving issues promptly.<br>• Travel to branch locations within the designated area to provide on-site IT assistance.<br>• Maintain and update hardware systems as necessary to ensure optimal performance.<br>• Collaborate with other IT team members to implement solutions and improve processes.<br>• Document technical issues and their resolutions for reference and reporting purposes.<br>• Manage inventory of IT equipment and ensure proper allocation across branches.<br>• Follow company protocols and guidelines while addressing technical challenges.
<p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
<p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
<p>We are seeking an experienced and strategic ERP Manager to oversee and optimize our core business platforms, including our ERP system, CRM, SAP, Salesforce, and related enterprise applications. The successful candidate will play a pivotal role in ensuring the reliability, performance, and continuous improvement of mission-critical business systems while leading cross-functional teams and driving efficiency throughout the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day management and administration of the company’s ERP and CRM systems (including, but not limited to, SAP and Salesforce).</li><li>Lead ERP and CRM implementation, upgrades, integration projects, and ongoing system enhancements.</li><li>Collaborate with business stakeholders to identify and document business requirements and translate them into actionable technology solutions.</li><li>Provide leadership for the ERP/CRM support team, ensuring prompt resolution of user issues and maintaining high system availability.</li><li>Develop and enforce best practices, security standards, and compliance protocols for all ERP, CRM, and integrated applications.</li><li>Manage system vendors, consultants, and service providers, including contract negotiation and performance monitoring.</li><li>Drive user adoption by delivering effective training, support resources, and change management initiatives.</li><li>Monitor system performance and analytics; recommend and implement improvements for optimization and scalability.</li><li>Stay up to date with emerging technologies and recommend enhancements to align with organizational goals.</li></ul>
<p>We are looking for a skilled and motivated Senior AP/AR Analyst to join our team in Rolling Meadows, Illinois. In this role, you will manage accounts payable and receivable processes, ensuring accuracy and compliance with company policies. This position offers an opportunity to work in a collaborative environment with room for growth and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of accounts receivable, including researching and resolving short payments, unauthorized deductions, and pricing disputes.</p><p>• Perform daily reconciliations of customer portals and ensure accurate submission of backup documentation and debit memos.</p><p>• Collaborate with internal teams such as Sales, Trade Marketing, and Supply Chain to validate claims and recover funds effectively.</p><p>• Monitor AR aging reports, escalate overdue balances, and apply credit holds to accounts when necessary.</p><p>• Generate detailed monthly deduction and aging reports to support financial tracking and analysis.</p><p>• Ensure adherence to customer routing guides and vendor scorecard requirements.</p><p>• Process a high volume of vendor invoices related to trade spending, freight, and third-party services.</p><p>• Reconcile vendor statements, investigate discrepancies, and resolve payment issues promptly.</p><p>• Conduct payment runs using various methods, ensuring compliance with vendor terms and maximizing early-payment discounts.</p><p>• Address vendor inquiries with care and maintain strong relationships with suppliers.</p><p><br></p><p>Benefits include Medical, dental, Vision insurance</p>
