We are looking for a dedicated and bilingual Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional customer service and support to policyholders, ensuring their needs are met efficiently and effectively. This is a long-term contract position, offering a dynamic work environment and opportunities for growth and skill development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services.<br>• Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns.<br>• Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed.<br>• Maintain high-quality service standards by independently handling calls using tools and resources acquired during training.<br>• Accurately document and input data into multiple applications while ensuring compliance with organizational standards.<br>• Provide clear instructions and set expectations for policyholders regarding their policies and services.<br>• Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate.<br>• Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership.<br>• Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage.<br>• Perform additional duties as assigned to support the overall success of the team.
<p>We are looking for a dedicated Account Specialist-Level 1 to join our team in Naperville, IL. In this role, you will provide exceptional account management support to a variety of clients, including commercial, industrial, national, and government accounts. You will play a key role in resolving customer inquiries, processing claims, and maintaining compliance with company policies and industry standards. This is a long-term contract position offering an opportunity to contribute to both financial and operational success.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries regarding account details, billing issues, and enrollment processes.</p><p>• Process claims, contractor invoices, and fulfillment requests with accuracy and efficiency.</p><p>• Collaborate with internal teams and vendor partners to address and resolve customer concerns.</p><p>• Maintain and update account records while adhering to company policies and procedures.</p><p>• Ensure compliance with industry regulations and company standards in all account management tasks.</p><p>• Participate in training sessions to enhance customer service and account management skills.</p><p>• Support financial operations by assisting with revenue recovery and ad hoc financial tasks.</p><p>• Handle customer complaints professionally and provide solutions to maintain client satisfaction.</p><p>• Communicate effectively with stakeholders to ensure seamless account management.</p><p>• Assist in onboarding new customers and ensuring smooth transitions within account processes.</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p>A long‑standing organization in the Rensselaer area is seeking a dependable and detail‑oriented HR Generalist to support day‑to‑day human resources operations. This role is ideal for someone who enjoys stability, consistency, and being a trusted resource for employees and leadership. The position replaces a long‑tenured team member who recently retired.</p><p>The HR Generalist will support approximately 250 employees and work closely with senior leadership in a collaborative, community‑focused environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for employee questions, policy interpretation, and routine HR support</li><li>Promote positive employee relations by offering guidance and resolving basic workplace concerns</li><li>Assist with performance management processes and documentation</li><li>Support full‑cycle recruitment activities, including posting roles, screening applicants, and coordinating interviews</li><li>Prepare offer letters and assist with new‑hire onboarding</li><li>Facilitate new‑hire orientation and ensure a smooth transition for incoming employees</li><li>Maintain accurate employee records, files, and HRIS data</li><li>Process employee status changes, terminations, and updates</li><li>Coordinate benefits administration, open enrollment, and employee communications</li><li>Manage FMLA and benefit‑related claims, ensuring eligibility and documentation accuracy</li><li>Partner with payroll to ensure correct benefit deductions</li><li>Track PTO balances and provide monthly reports to department leaders</li><li>Assist with compliance requirements, audits, and reporting</li><li>Support the development and communication of HR policies and procedures</li><li>Coordinate training sessions, compliance courses, and employee development activities</li><li>Assist with employee engagement initiatives and internal communications</li><li>Maintain the highest level of confidentiality and professionalism</li><li>Escalate issues appropriately to senior leadership when needed</li></ul><p><strong>Schedule & Compensation</strong></p><ul><li>Onsite - Rensselaer, IN</li><li>Full Time | Monday–Friday, 8:00am–4:00pm</li><li>Salary: $47,000–$50,000</li><li>Time Off: 20 paid holidays +PTO</li><li>Benefits: Comprehensive benefits package (medical, dental and vision)</li><li>No payroll processing required</li></ul><p>This position is well‑suited for someone who values stability, consistency, and long‑term commitment. The ideal candidate is steady, reliable, and enjoys being a supportive HR presence rather than seeking rapid upward mobility.</p>
<p>We are looking for a motivated Billing Clerk to join a dynamic and fast-paced team in Downers Grove, Illinois. This contract position is ideal for individuals eager to develop their skills in accounts receivable and billing processes with hands-on experience. The role requires working onsite and involves generating and processing invoices while maintaining accuracy and customer communication.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process invoices daily using QuickBooks Online, ensuring accuracy and attention to detail.</p><p>• Manage complex billing scenarios by analyzing invoice details based on services provided and shipping costs.</p><p>• Communicate with customers regularly to clarify billing details, preauthorize credit card payments, and resolve failed transactions.</p><p>• Maintain organized records of billing activities and ensure timely completion of month-end invoicing.</p><p>• Collaborate with team members to address billing discrepancies and provide solutions.</p><p>• Adapt to a highly transactional work environment while meeting deadlines and maintaining efficiency.</p><p>• Perform light administrative tasks and assist with logistics or returns as needed.</p><p>• Ensure compliance with company policies and procedures in all billing activities.</p><p>• Provide exceptional customer service by addressing inquiries professionally and promptly.</p><p>• Contribute to process improvements and suggest enhancements to streamline billing operations.</p><p><br></p><p>The hourly pay range for this position is $19 to $24/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
We are looking for a detail-oriented Billing Clerk to join our team on a contract basis in Itasca, Illinois. In this role, you will play a key part in ensuring accurate billing processes and supporting financial operations. This position requires a strong focus on precision and efficiency, working within a set schedule from Monday to Friday, 7:00 AM to 4:00 PM.<br><br>Responsibilities:<br>• Process and audit invoices to ensure accuracy and compliance with company standards.<br>• Manage accounts payable and accounts receivable tasks with precision.<br>• Utilize accounting software systems, including Epic and EHR, for billing operations.<br>• Respond to inbound calls and provide exceptional customer service related to billing inquiries.<br>• Maintain organized records of financial transactions and billing documentation.<br>• Collaborate with internal teams to verify billing data and resolve discrepancies.<br>• Perform data entry tasks with a high level of accuracy.<br>• Generate financial reports and summaries based on billing activities.<br>• Ensure timely completion of billing processes within specified deadlines.
<p><em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance.</em></p><p><br></p><p><strong>Job Description</strong></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p><p><strong>Skills/Qualifications:</strong></p><ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc.</li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul><p><br></p>
<p>We are looking for a dedicated Revenue Cycle Analyst to join our team near Oak Brook, Illinois, on a contract-to-permanent basis. This role is critical in ensuring the accuracy and compliance of revenue operations within a healthcare setting. The ideal candidate will play a key part in optimizing financial processes, supporting charge capture, and collaborating across departments to enhance operational efficiency and transparency.</p><p><br></p><p>Responsibilities:</p><p>• Ensure daily revenue integrity activities, including accurate and compliant charge capture processes.</p><p>• Research and design training programs to educate staff on best practices for revenue integrity.</p><p>• Conduct detailed reviews of revenue processes, presenting findings and recommending actionable improvements to leadership.</p><p>• Collaborate with Charge Description Master teams to maintain and update charge master systems.</p><p>• Develop performance reports and analytics to monitor charge capture activities and departmental compliance.</p><p>• Stay informed on regulatory changes affecting reimbursement and adjust revenue integrity strategies accordingly.</p><p>• Partner with departments such as Supply Chain, Clinical Operations, and Finance to enhance charge capture and revenue recognition.</p><p>• Provide insights and recommendations for strategic pricing and reimbursement initiatives based on thorough data analysis.</p><p>• Maintain dashboards to track revenue integrity efforts, compliance trends, and financial performance.</p><p>• Act as a subject matter expert to support staff in navigating operational and financial challenges related to revenue processes.</p>
<p>We are looking for a detail-oriented Billing Specialist for a Mount Pleasant, WI area organization. In this role, you will be responsible for managing billing operations, ensuring accuracy in financial transactions, and supporting project-related invoicing. This position offers an opportunity to work in a dynamic environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue accurate billing statements for projects and services.</p><p>• Maintain and update billing systems to ensure timely invoicing and record-keeping.</p><p>• Verify and reconcile billing data to ensure accuracy and compliance with company standards.</p><p>• Collaborate with project teams to coordinate billing schedules and address any discrepancies.</p><p>• Monitor accounts receivable and follow up on outstanding payments.</p><p>• Generate financial reports related to billing and revenue.</p><p>• Assist with the implementation or updates of billing software as required.</p><p>• Respond to client inquiries regarding invoices and resolve any billing concerns.</p><p>• Support the finance team with other administrative tasks as needed.</p>
We are looking for a skilled Billing Assistant to join our team on a long-term contract basis. This role is ideal for someone with a keen attention to detail and experience in billing processes seeking a remote opportunity. The position is based in Chicago, Illinois, and offers a chance to contribute to the real estate and property industry.<br><br>Responsibilities:<br>• Prepare and process accurate billing statements for clients on a timely basis.<br>• Manage the collection of outstanding payments while maintaining clear and effective communication.<br>• Utilize computerized billing systems to ensure efficient and streamlined operations.<br>• Generate and distribute invoices in various formats, including PDF documents.<br>• Collaborate with team members to address billing inquiries and resolve discrepancies.<br>• Maintain detailed records of transactions and billing activities for auditing purposes.<br>• Review and update client accounts to reflect accurate charges and payments.<br>• Ensure compliance with company policies and industry standards in all billing processes.<br>• Perform regular reconciliations to ensure data accuracy and completeness.<br>• Assist in the integration and optimization of billing systems as needed.
