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    4 results for Telecommunications Specialist in Charlotte Nc

    Marketing Specialist <p>Robert Half Marketing & Creative is looking for a Marketing Specialist for one of our clients in Charlotte, NC!</p><p><br></p><p>We are seeking a creative and results-driven Marketing Specialist to join our dynamic team. In this role, you will contribute to planning, executing, and optimizing marketing campaigns that build brand awareness, generate leads, and enhance customer engagement. The ideal candidate brings a deep understanding of marketing trends, exceptional communication skills, and a track record of executing impactful campaigns.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong><u>:</u></p><p><br></p><p><strong>Campaign Development and Execution</strong>:</p><ul><li>Design and implement multi-channel campaigns spanning digital, email, social media, and content marketing. Collaborate with the creative team to produce visually appealing, brand-aligned assets.</li></ul><p><strong>Content Creation</strong>:</p><ul><li>Develop compelling marketing content, including blogs, website copy, social media posts, and email campaigns. Work with subject matter experts to create high-value resources like whitepapers, case studies, and webinars.</li></ul><p><strong>Social Media Management</strong>:</p><ul><li>Create and manage social media strategies to expand online presence and boost engagement. Monitor platforms to foster interaction with the audience.</li></ul><p><strong>SEO and Analytics</strong>:</p><ul><li>Optimize website content through keyword research to improve search engine visibility. Analyze performance metrics for campaigns, identifying opportunities for refinement and growth.</li></ul><p><strong>Market Research and Strategy</strong>:</p><ul><li>Conduct market research to uncover trends, competitor strategies, and customer preferences. Contribute to the development of strategic marketing initiatives that align with business goals.</li></ul><p><strong>Collaboration and Support</strong>:</p><ul><li>Partner with the sales team to align marketing efforts with lead generation objectives. Assist in organizing events like trade shows, webinars, and other promotional activities.</li></ul><p><br></p> Technology Control and Monitoring Specialist <p>We are seeking a detail-oriented and experienced professional to join our team as a Technology Control and Monitoring Specialist. In this role, you will oversee the execution of control testing programs, develop independent control operating models, and contribute to the continuous improvement of risk and control frameworks. The ideal candidate will have a strong background in operational risk, internal audit, or compliance within the financial services industry, with a focus on internal control monitoring and testing. This role requires excellent interpersonal, analytical, and problem-solving skills, along with the ability to work independently and in a collaborative, matrixed environment. If you are passionate about technology risk and control evaluation and eager to make an impact, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee the execution and management of the Technology Control and Monitoring Testing program.</li><li>Develop and enhance an independent control operating model that aligns with organizational standards and supports continuous improvement.</li><li>Contribute to the technology risk and control framework, ensuring the assessment program aligns with industry trends, emerging technologies, and changes in regulatory requirements.</li><li>Manage IT risk advisory projects, including coordinating meetings with control owners, performing control tests, and analyzing and communicating findings.</li><li>Design and oversee control evaluation coverage plans and metrics, including scoping/sampling, determining testing methodologies, and creating testing scripts and procedures.</li><li>Provide a comprehensive review and challenge of control assessments to ensure thoroughness and accuracy.</li><li>Conduct risk-based testing to independently assess the design and operational effectiveness of controls.</li><li>Demonstrate meticulous attention to detail in identifying, consolidating, and communicating control deficiencies and gaps to relevant stakeholders.</li><li>Utilize strong interpersonal and negotiation skills to communicate control testing results, conclusions, and recommendations to key stakeholders effectively.</li><li>Apply a solid understanding of operational risk, control testing methodologies, and applicable regulatory and compliance standards.</li><li>Continuously enhance expertise in control evaluation processes and methodologies.</li><li>Contribute to special projects and ad-hoc assignments as needed.</li><li>Execute control assessment tasks such as review and challenge activities and controls testing.</li></ul><p><br></p> IT Manager <ul><li>Plan, deploy, and maintain IT infrastructure, including servers, networks, and storage solutions.</li><li>Oversee VMware environments, ensuring efficient operation and system scalability.</li><li>Manage and optimize Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.</li><li>Develop and implement security policies within the M365 ecosystem and ensure compliance.</li><li>Maintain, tune, and secure SQL databases; create backup and recovery strategies.</li><li>Implement robust security measures, including identity and access management and endpoint protection.</li><li>Lead a team of IT professionals, providing guidance, training, and performance management.</li><li>Collaborate with cross-functional teams to identify and address infrastructure needs.</li><li>Manage vendor relationships and oversee hardware and software procurement.</li><li>Design and test disaster recovery plans to ensure business continuity.</li><li>Create and maintain documentation of infrastructure configurations, policies, and procedures.</li></ul> Help Desk Analyst I We are offering a contract for a Help Desk Analyst I position in Belmont, North Carolina. As a Help Desk Analyst I, you will be expected to promptly respond to calls and inquiries from all over the country, utilizing a call center platform. You will also be tasked with ticket management and in-person assistance. <br><br>Responsibilities <br>• Attend to incoming calls from various locations nationwide<br>• Provide immediate assistance to walk-in queries <br>• Efficiently manage and resolve tickets <br>• Utilize call center platform effectively <br>• Exhibit patience and excellent customer service in all interactions <br>• Manage and maintain Microsoft SharePoint <br>• Handle issues related to Android and Apple iPhone devices <br>• Work with Cisco and Citrix Technologies <br>• Troubleshoot problems with Mac Computers and other Apple Devices <br>• Perform tasks related to Computer Hardware and Configuration Management <br>• Carry out deployments as necessary <br>• Provide support for Microsoft and Active Directory related issues <br>• Ensure smooth operations of the shop floor