<p>We are seeking a Product Support Representative to join our team in Cornelius. This is a fully on-site position with the hours of 10-6 Monday-Friday. A good fit for the role has interest in the stock market and learning more about it! </p><p><br></p><p>The Product Support Representative serves as the primary point of contact for both prospective and current customers in a subscription‑based environment. This role supports users with product navigation, technical troubleshooting, and billing inquiries while ensuring a seamless, positive customer experience. Representatives play a critical role in customer satisfaction, retention, and upselling by providing timely, accurate, and empathetic support across phone, email, and chat.</p><p>In this role, you will help customers understand and utilize the system, assist with account and billing needs, troubleshoot software issues, document interactions in the CRM, and collaborate with internal teams to improve products and processes. You will also maintain continual knowledge of market trends, stock market activity, and educational content to better serve users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Customer Support & Communication</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat regarding product use, troubleshooting, and billing.</li><li>Answer all assigned communications promptly and professionally.</li><li>Verify customer information in every interaction.</li><li>Provide accurate, timely product guidance, training, and technical support.</li><li>Deliver empathetic support to drive customer satisfaction and retention.</li><li>Identify upselling opportunities for products, services, and courses.</li></ul><p><strong>Billing & Account Management</strong></p><ul><li>Process customer orders, account updates, and payment method changes.</li><li>Escalate billing concerns to the Billing Department.</li><li>Escalate non-standard refunds to the Product Support Manager.</li></ul><p><strong>Technical Troubleshooting & Escalation</strong></p><ul><li>Troubleshoot technical issues within your scope.</li><li>Escalate complex issues to Product Development through proper channels.</li></ul><p><strong>Documentation & CRM Management</strong></p><ul><li>Log all customer interactions, issues, and resolutions accurately.</li></ul><p><strong>Internal Collaboration</strong></p><ul><li>Communicate customer feedback and recurring issues to leadership.</li><li>Support product improvements through beta testing and feedback.</li><li>Moderate live streams, webcasts, and educational sessions as needed.</li></ul><p><strong>Product & Market Knowledge</strong></p><ul><li>Stay up to date on market conditions, educational content, and active promotions.</li><li>Participate in training plans, paper trading, and company portfolio contests.</li></ul><p><strong>Process & Product Improvement</strong></p><ul><li>Suggest improvements for literature, products, website content, and processes.</li><li>Report any identified errors to management.</li></ul>
We are looking for a motivated Customer Service Representative to join a leading machinery manufacturing company in Charlotte, North Carolina. In this Contract to permanent role, you will play a pivotal part in supporting aftermarket operations, ensuring seamless service for customers, and maintaining operational efficiency across teams. This position offers an exciting opportunity to contribute to a dynamic and growing organization while advancing your career in customer service and operational coordination.<br><br>Responsibilities:<br>• Act as the primary point of contact for customers, technicians, and branches, addressing service, parts, and warranty inquiries.<br>• Facilitate and troubleshoot escalations related to equipment, portal activities, and compliance programs.<br>• Collaborate with service managers and parts teams to track work orders, monitor inventory availability, and manage backorders.<br>• Coordinate preventative maintenance programs, service schedules, and contract updates to ensure fleet health and uptime.<br>• Standardize workflows across service, parts, and warranty operations, driving consistent processes and improvements.<br>• Assist with technician onboarding and training schedules, ensuring adherence to company policies and safety standards.<br>• Support reporting and tracking activities using internal systems and databases, providing valuable operational insights.<br>• Manage customer communications with clarity and professionalism, ensuring timely resolutions to inquiries.<br>• Partner with corporate leadership to uphold compliance and safety regulations.<br>• Identify opportunities for operational enhancements and contribute to continuous improvement initiatives.
<p>We are partnering with a rapidly growing organization in the energy who is looking to add a <strong>Financial Reporting Manager</strong> to join our expanding finance team. This is a highly visible role with regular exposure to executive leadership, including the C‑Suite.</p><p><br></p><p><strong>Position Overview</strong></p><p>The <strong>Financial Reporting Manager</strong> will lead the preparation, analysis, and presentation of financial statements and reporting packages. This person will own month‑end and quarter‑end reporting cycles, support technical accounting assessments, and play a critical role in ensuring compliance with U.S. GAAP. Strong communication skills are essential, as this position interfaces frequently with senior leadership, auditors, and cross‑functional teams.</p><p>This is a <strong>hybrid role</strong> based in <strong>North Charlotte</strong>, offering a blend of remote flexibility and in‑office collaboration.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the preparation and review of monthly, quarterly, and annual financial statements in accordance with U.S. GAAP.</li><li>Manage the consolidation and reporting process across multiple entities and business units.</li><li>Prepare executive‑level reporting packages and deliver insights to the CFO, Controller, and other C‑Suite leaders.</li><li>Ensure accuracy and integrity of financial results through strong internal review and controls.</li><li>Partner with FP& A, Operations, and Project teams to support financial reporting needs and business initiatives.</li><li>Oversee external audit processes, including preparation of supporting schedules and documentation.</li><li>Research technical accounting matters and draft supporting memos.</li><li>Drive process improvements and automation within the reporting function.</li><li>Support system enhancements and integrations—<strong>NetSuite experience is a major plus</strong>.</li><li>Mentor and provide guidance to junior accounting staff.</li></ul><p><br></p><p><strong>Required Qualifications</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field; CPA highly preferred.</li><li>5–8+ years of progressive accounting or reporting experience (public accounting and/or corporate reporting experience strongly valued).</li><li>Deep knowledge of <strong>U.S. GAAP</strong> and financial reporting standards.</li><li>Expert‑level <strong>Excel</strong> skills (advanced formulas, data modeling, pivot tables).</li><li>Exceptional written and verbal communication skills; proven ability to present financial information to executives.</li><li>Strong attention to detail and ability to manage multiple deadlines in a fast‑paced, high‑growth environment.</li><li>Experience leading or supporting audits.</li><li><strong>NetSuite ERP experience strongly preferred</strong>, especially in a scaling or multi‑entity environment.</li></ul><p><br></p>
<p>A growing manufacturing company in the Charlotte area is looking to add an <strong>Accounting Clerk / AP Specialist</strong> to their tight‑knit finance team. This is a great opportunity for someone who is motivated, eager to learn, and excited about building a long-term career in accounting.</p><p><br></p><p><strong>Why this role is exciting</strong></p><ul><li><strong>Stable industry + strong team</strong> (you’ll work closely with an Accounting Manager and Financial Analyst)</li><li><strong>Clear growth path</strong> — offering a natural internal step-up for the right person</li><li><strong>Hands-on, well-rounded accounting exposure</strong> across AP, AR, reporting, and vendor/customer interaction</li></ul><p><strong>What They’re Looking For</strong></p><ul><li>Someone <strong>motivated, curious, and quick to learn</strong></li><li>Well-rounded accounting experience (AP & AR), <strong>or</strong> a recent accounting graduate with strong fundamentals</li><li>Comfortable pitching in where needed — including <strong>occasional phone coverage</strong> at the front desk</li><li>Strong Excel skills (pivot tables); familiarity with ERP systems helpful</li></ul><p><strong>Responsibilities</strong></p><p><strong>Accounts Payable & Financial Processing</strong></p><ul><li>Review, process, and post invoices accurately</li><li>Match invoices to packing slips</li><li>Obtain approvals and enter raw material invoices</li><li>Park invoices pending approval</li><li>Print checks + process ACH payments</li><li>Upload payment files to the bank</li><li>Match checks to invoices & prepare remittances</li><li>Assist with cash forecasts</li><li>Prepare month-end accruals and recurring invoice schedules</li><li>Reconcile credit card and bank accounts</li><li>Complete general ledger and subledger reconciliations</li><li>Provide ad hoc financial research & analysis</li></ul><p><strong>Vendor Relations</strong></p><ul><li>Respond to vendor inquiries</li><li>Set up and update vendor records</li><li>Encourage vendors to transition to ACH</li><li>Review vendor statements for missing invoices</li><li>Maintain strong, timely vendor relationships</li></ul><p><strong>Accounts Receivable & Customer Support</strong></p><ul><li>Review aging reports and perform weekly collections calls</li><li>Post and reconcile daily AR transactions</li><li>Follow up on past-due accounts</li><li>Prepare monthly AR and trade reports</li><li>Maintain accurate customer account records</li><li>Provide professional, timely customer communication</li></ul><p><strong>Compliance & Confidentiality</strong></p><ul><li>Maintain accuracy, integrity, and confidentiality in all financial processes</li><li>Contribute to continuous improvement of accounting systems & workflows</li><li>Handle other tasks as assigned</li></ul><p><br></p>
<p><strong>Accounts Receivable / Credit & Collections Specialist</strong></p><p><strong>Overview</strong></p><p>This position is ideal for someone who thrives in a fast‑moving, solutions‑focused environment and enjoys managing multiple priorities with accuracy and professionalism. The Specialist will play a key role in driving efficient invoicing, maintaining healthy customer account balances, and ensuring timely collection of outstanding receivables. Success in this role requires strong analytical skills, exceptional attention to detail, and confidence navigating financial systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Receivable & Cash Application</strong></p><ul><li>Process incoming payments daily using ERP system tools, banking portals, and shared departmental mailboxes.</li><li>Verify the accuracy of auto‑applied payments and quickly clear open items or discrepancies.</li><li>Maintain daily accuracy of GL accounts related to cash posting; document unapplied payments and short‑paid items.</li></ul><p><strong>Portfolio & Collections Management</strong></p><ul><li>Monitor an assigned customer portfolio daily, ensuring timely follow‑up on outstanding balances, short pays, credit balances, and past‑due items.</li><li>Communicate professionally with customers to understand the reason for delinquencies and educate them on proper procedures for claims or adjustments.</li><li>Collaborate with internal teams—including sales and leadership—to determine escalation steps for overdue accounts.</li><li>Access customer portals for invoice research, documentation requests, and dispute resolution.</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Maintain clear and concise account notes, using spreadsheets and ERP data to support customer communication and reconciliation activities.</li><li>Retrieve supporting documents such as PODs, bills of lading, or invoice copies as needed.</li><li>Contribute to AR reporting, order‑hold reviews, and additional tasks supporting the department’s financial accuracy and performance.</li></ul><p><strong>Credit Review & Order Release</strong></p><ul><li>Review orders on hold throughout the day and evaluate payment history, DSO trends, and credit considerations.</li><li>Obtain necessary approvals following company policies and authority guidelines before releasing orders.</li></ul><p><strong>Team Collaboration</strong></p><ul><li>Provide backup support for teammates, including coverage for larger or high‑profile accounts.</li><li>Assist with other AR‑related duties to ensure smooth operations across the department.</li></ul><p><br></p>
<p><strong>HR Manager – Onsite in Lincolnton, NC</strong></p><p><br></p><p><strong>Schedule: Monday–Friday, fully onsite (flexible for occasional needs)</strong></p><p>A growing organization in the Lincolnton area is seeking an experienced <strong>HR Manager</strong> to lead all human resources functions across a dynamic, high‑volume environment. This role will serve as a key partner to leadership and will oversee payroll, employee relations, recruiting, compliance, benefits, and culture-building initiatives.</p><p>The ideal candidate thrives in a smaller-company setting, enjoys being hands-on, and has a strong foundation in both hourly and salaried workforce management.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><strong>HR Leadership & Employee Support</strong></p><ul><li>Serve as the primary HR contact for employees and managers across all departments.</li><li>Lead employee relations, conflict resolution, and coaching conversations.</li><li>Support positive culture-building, employee engagement, and retention efforts.</li></ul><p><strong>Recruitment & Workforce Planning</strong></p><ul><li>Manage full-cycle recruiting for hourly, skilled trades, and professional roles.</li><li>Oversee new-hire onboarding and ensure a smooth employee experience.</li><li>Build relationships with local workforce partners and technical programs.</li></ul><p><strong>Payroll, Compensation & HR Administration</strong></p><ul><li>Process payroll accurately for both hourly and salaried employees.</li><li>Maintain HRIS and timekeeping data integrity (Paylocity required).</li><li>Oversee background checks, documentation, and employment records.</li><li>Support benefits enrollment, leave administration, and workers’ compensation.</li></ul><p><strong>Compliance, Safety & Training</strong></p><ul><li>Ensure compliance with federal, state, and local employment laws.</li><li>Track certifications, licenses, and training requirements.</li><li>Partner with safety/operations leaders on OSHA-related training and incident support.</li><li>Coordinate development programs, skills training, and leadership readiness initiatives.</li></ul><p><br></p>
<p>We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM.</p><p><br></p><p>Responsibilities:</p><p>• Assist families with student registration processes, including answering inquiries and providing guidance.</p><p>• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.</p><p>• Deliver bilingual support to cater to diverse families and community needs.</p><p>• Handle escalated calls and resolve issues with a solutions-oriented approach.</p><p>• Maintain detailed records of customer interactions and registration information using organizational tools.</p><p>• Monitor call patterns and help identify trends to improve responsiveness and efficiency.</p><p>• Collaborate with internal teams to address complex queries and provide seamless service.</p><p>• Provide support during after-hours when required, ensuring consistent availability for callers.</p><p>• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.</p><p>• Support organizational efforts in tracking and improving customer service metrics.</p>
<p>Project Destination – Subject Matter Expert (SME)</p><p>Location: Remote (U.S. – excluding Alaska & Hawaii)</p><p>Duration: Contract | March 2026 – December 2026</p><p>Pay Rate: $50/hr+ (flexible based on experience)</p><p>Overview</p><p>Our client is seeking a Project Destination Subject Matter Expert (SME) to support a confidential initiative within their Consumer Lending division (Auto & Card). This role requires deep expertise in travel‑related programs, credit card travel rewards, and regulatory compliance. The SME will serve as a key advisor to cross‑functional teams and ensure alignment with business, operational, and compliance standards.</p><p><br></p><p>Key Responsibilities</p><p>• Act as the primary SME for a confidential project within the credit card and travel rewards space.</p><p>• Provide expert guidance on business requirements, program structure, and compliance considerations for travel rewards programs.</p><p>• Support regulatory, risk, and background check processes tied to travel‑related initiatives.</p><p>• Partner with cross‑functional stakeholders (operations, compliance, product, legal, etc.) to ensure program alignment and execution.</p><p>• Offer strategic insights to help shape program design, controls, and customer experience.</p><p><br></p>
<p>Robert Half is seeking seasoned Customer Service Representatives in Charlotte, NC to support a premier client in the insurance industry. The Customer Service Representative will be responsible for inbound calls and account management, and is an excellent fit for dedicated, detail-oriented professionals. Apply to become a Customer Service Representative today!</p><p><br></p><p><strong>Onsite</strong></p><p><strong>Contract-to-hire</strong></p><p><strong>40 hours per week</strong></p><p><br></p><p>· Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </p><p>· Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </p><p>· Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </p><p>· Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </p><p>· Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </p>
<p>We are seeking a strategic and creative Brand Manager to lead brand development initiatives that strengthen market positioning, increase awareness, and drive customer engagement. This role oversees brand strategy, messaging, and visual identity across all marketing channels to ensure consistency and impact.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute comprehensive brand strategies aligned with business goals</li><li>Define brand positioning, voice, and messaging frameworks</li><li>Ensure consistent brand identity across digital, print, social, and advertising channels</li><li>Collaborate with creative, content, and product teams on campaigns and launches</li><li>Conduct market research and competitive analysis to inform brand strategy</li><li>Monitor brand performance metrics and recommend optimizations</li><li>Manage brand guidelines and oversee asset development</li><li>Support cross-functional teams with brand training and alignment</li></ul><p><br></p>
<ul><li>Own and maintain a technically detailed product backlog aligned to platform architecture and business priorities</li><li>Decompose high-level initiatives into epics, features, and user stories with clear technical acceptance criteria</li><li>Collaborate with architects and senior engineers on system design, integration patterns, and technical feasibility</li><li>Define and document functional and non-functional requirements, including performance, security, scalability, and reliability</li><li>Partner with DevOps teams to align backlog priorities with CI/CD pipelines, release strategies, and deployment schedules</li><li>Participate in technical design discussions, backlog refinement, sprint planning, reviews, and retrospectives</li><li>Manage dependencies across teams, services, and third-party integrations</li><li>Support API-first and event-driven development by defining contracts, payloads, and interface expectations</li><li>Validate completed work through story acceptance, integration testing coordination, and release sign-off</li><li>Support production readiness, including release notes, rollout planning, and post-deployment validation</li><li>Analyze production issues, defects, and technical debt to drive root-cause remediation and backlog prioritization</li><li>Use metrics such as velocity, cycle time, defect trends, and system performance to inform prioritization decisions</li></ul>
<p>We are seeking an experienced Senior Technical Project Manager to lead large-scale, enterprise-level technology initiatives. This role requires strategic oversight, executive-level communication, and the ability to manage complex, multi-phase programs across infrastructure, networking, and software environments. This is a leadership position responsible for driving delivery excellence, aligning technology strategy with business objectives, and mentoring junior project managers.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead large, cross-functional IT programs from initiation through deployment</li><li>Manage project portfolios, budgets, forecasting, and executive reporting</li><li>Drive enterprise infrastructure, cloud, networking, and systems initiatives</li><li>Oversee risk management, change control, and governance processes</li><li>Facilitate executive steering committees and stakeholder alignment</li><li>Ensure resource planning and vendor management across multiple teams</li><li>Implement and refine PMO standards, documentation, and best practices</li><li>Mentor junior PMs and support professional development within the team</li></ul>
<p>We are seeking a Technical Project Manager who can confidently lead cross-functional technology initiatives, bridge business and engineering teams, and drive projects from kickoff through delivery. This role is ideal for someone with strong technical fluency, structured project leadership skills, and the ability to manage multiple priorities in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end-to-end delivery of IT and infrastructure projects</li><li>Coordinate cross-functional teams including engineering, network, support, and vendors</li><li>Develop and maintain project plans, timelines, budgets, and risk logs</li><li>Facilitate standups, stakeholder meetings, and executive updates</li><li>Translate business requirements into technical deliverables</li><li>Track KPIs, milestones, and resource allocation</li><li>Identify and proactively mitigate project risks</li><li>Ensure documentation, compliance, and quality standards are met</li></ul>
We are looking for an experienced Project Manager with a versatile skillset to oversee multiple operational projects and stakeholder groups. The ideal candidate is proactive, detail-oriented, and comfortable managing both strategy and hands-on tasks. This is a long-term contract position based in Charlotte, North Carolina.<br><br>Responsibilities:<br>• Lead the launch of a new product by managing data-heavy reporting tasks and ensuring alignment between IT and business teams.<br>• Collaborate closely with actuaries to support detailed project needs and maintain accountability across teams.<br>• Organize and drive an IT initiative aimed at modernizing operational workflows, including submission processes.<br>• Act as a liaison between IT and business units, facilitating communication, resolving issues, and tracking progress.<br>• Provide structure and guidance for broader AI strategy adoption within the organization.<br>• Deliver regular status updates, identify risks, and implement solutions to keep projects on track.<br>• Ensure teams stay aligned with strategic goals while handling detailed execution tasks.<br>• Establish clear workflows and processes to improve efficiency and streamline operations.<br>• Maintain momentum across various workstreams by fostering collaboration and accountability.<br>• Support capacity management by effectively prioritizing and juggling multiple projects.
<p>We’re actively seeking a high-level Tier 3 Administrator / Technical Support Engineer with deep telecommunications expertise who thrives in complex environments and enjoys being the technical authority in the room.</p><p>This is not a Tier 1 or Tier 2 role. We need a true escalation-level expert who can own advanced troubleshooting, confidently present solutions to customers via video conference, and lead by example in a fast-paced NOC setting.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Advanced troubleshooting of DSL, Cable, T-1, Ethernet & Cellular circuits</li><li>Configuration & maintenance of routers, switches, firewalls, and modems</li><li>Deep VoIP & SIP troubleshooting (Wireshark, SIP ladder analysis)</li><li>Legacy PBX system support</li><li>Active Directory & Azure AD user administration</li><li>Server installation, upgrades & integrations</li><li>Network performance monitoring (latency, throughput, utilization)</li><li>Vulnerability identification & mitigation testing</li><li>Backup/recovery process management</li><li>Entry-level project coordination & dispatch oversight</li><li>Technical solution design & customer-facing presentations</li></ul><p><strong>Environment</strong></p><ul><li>Small corporate office + NOC setting</li><li>High accountability, collaborative culture</li><li>Customer-facing with regular video solution presentations</li><li>Requires composure under pressure & leadership by example</li></ul>
<p>We are looking for a dependable and customer-focused Help Desk Technician to support day-to-day IT operations in a fast-paced environment. This role provides frontline technical support for hardware, software, and connectivity issues while delivering exceptional customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve support tickets for desktops, laptops, and peripherals</li><li>Troubleshoot Windows OS, Microsoft 365, and basic networking issues</li><li>Manage Active Directory tasks (password resets, unlocks, group permissions)</li><li>Support printers, mobile devices, and remote users</li><li>Escalate complex issues to Tier 2 or Tier 3 teams</li><li>Document troubleshooting steps and maintain accurate ticket updates</li><li>Assist with hardware deployments and workstation setups</li></ul>
<p>Protiviti Engagement- Contract Role </p><p>We are partnering with a confidential financial services client undergoing a transition in waterfall payment modeling and CLO conversion. To support this initiative, we are expanding the project team with skilled CLO Modelers and Reporting Analysts.</p><p><br></p><p>• Reporting Analyst (3-5 years' experience)</p><p>• CLO Modeler (3–5 years' experience)</p><p><br></p><p>What You’ll Do</p><p>• Support the transition of complex payment waterfalls into automated systems</p><p>• Convert Collateralized Loan Obligations (CLOs) into modeled structures</p><p>• Collaborate closely with Relationship Management teams as responsibilities shift</p><p>• Deliver clear, intuitive reporting using BI tools and reporting engines</p><p>• Conduct due diligence on loan portfolios, including CLO structures</p><p>• Analyze and evaluate credit risk models to ensure alignment with regulatory and organizational standards</p><p>• Develop and implement strategies to optimize leveraged loan and credit risk frameworks</p><p>• Monitor and enhance risk management processes to improve efficiency and compliance</p><p>• Provide insights and recommendations to strengthen credit and loan risk practices</p><p>• Lead workflow improvements and support data‑driven decision‑making across the risk management function</p><p><br></p><p>Skills We’re Looking For</p><p>• CDO Suite expertise (required for CLO Modelers)</p><p>• Strong SQL and Excel proficiency</p><p>• Experience with reporting engines and BI tools</p><p>• Knowledge of CLOs or structured credit products (strong plus)</p><p>• Background in financial modeling, credit risk, or structured loan analysis</p><p><br></p><p>Locations</p><p>• Charlotte, NC (Hybrid Onsite) - Atlanta and Greensboro can also work. </p><p>• Remote option available for experienced CLO Modelers</p><p><br></p><p>Timeline</p><p>• Duration expected to span 6–8 months</p><p>• Target start date: March </p><p><br></p>
We are looking for a meticulous and proactive Shipping, Receiving, and Inventory Specialist to join our team in Fort Mill, South Carolina. In this Contract to permanent position, you will play a vital role in maintaining seamless operations within our inventory and logistics processes. This role offers an opportunity to make a direct impact on customer satisfaction through precise inventory management and efficient shipment coordination.<br><br>Responsibilities:<br>• Oversee the complete shipping and receiving process, ensuring all items are accurately tracked and documented.<br>• Maintain organized and detailed inventory records, including cycle counts and serial number tracking.<br>• Prepare outgoing shipments to meet high standards of accuracy and ensure customer satisfaction.<br>• Collaborate with vendors and freight partners to manage inbound logistics effectively.<br>• Identify and address potential order issues by working closely with the sales team.<br>• Support process improvements by documenting workflows and suggesting enhancements.<br>• Operate inventory management software systems to update and manage records efficiently.<br>• Ensure storage locations are optimized for organization and accessibility.<br>• Communicate with internal teams and external representatives to maintain smooth operations.<br>• Lift and move items up to 70 lbs regularly as part of inventory handling.
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed.<br>• Build and maintain positive relationships with customers to ensure satisfaction and loyalty.<br>• Process and manage customer orders accurately, including quoting and order entry.<br>• Review purchase orders for pricing accuracy and ensure all data is correctly recorded.<br>• Utilize Oxaion software to handle order entry, scheduling, and customer account management.<br>• Maintain organized and accurate records of customer transactions, communications, and complaints.<br>• Coordinate with internal teams to ensure smooth workflows and timely order processing.<br>• Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines.<br>• Use Microsoft Office applications for administrative tasks and documentation.<br>• Travel occasionally for training and customer site visits, as required.
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a crucial role in ensuring customer satisfaction by providing efficient support and maintaining strong, detail-oriented relationships. If you are an organized and self-motivated individual with excellent communication skills and the ability to handle multiple tasks, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by answering inbound and outbound calls in a timely and detail-oriented manner.<br>• Manage order entry and ensure accurate processing of sales and service requests.<br>• Coordinate scheduling for service and installation appointments, maintaining clear communication with builders and customers.<br>• Update and maintain accurate records in relevant systems, ensuring all information is current and accessible.<br>• Utilize Microsoft Excel and other web portals to perform detailed data management and reporting tasks.<br>• Collaborate effectively with team members to achieve shared goals and deliver quality service.<br>• Respond promptly to customer inquiries via email correspondence and resolve issues efficiently.<br>• Take thorough notes during training sessions and actively apply learned procedures.<br>• Maintain a positive and friendly attitude while addressing customer needs and concerns.
<p>A real estate and hospitality organization in the Charlotte region is seeking a Controller to oversee all accounting and financial operations. This role is responsible for ensuring accurate financial reporting, strengthening internal controls, and providing leadership across property‑level and corporate accounting activities. The ideal candidate brings deep experience in real estate financials, strong technical accounting skills, and the ability to partner closely with operations and leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the accounting function, including general ledger management, month‑end close, and preparation of financial statements.</li><li>Oversee property‑level accounting, including reconciliations, tenant billing, lease accounting, and revenue recognition.</li><li>Manage cash flow forecasting, capital expenditure tracking, and project‑level financial reporting.</li><li>Ensure compliance with GAAP, internal controls, and industry‑specific accounting requirements.</li><li>Review and analyze financial results, providing insights and recommendations to leadership.</li><li>Coordinate annual budgeting and periodic forecasting processes across properties and corporate operations.</li><li>Partner with asset management, development, and operations teams to support financial decision‑making.</li><li>Manage relationships with external auditors, tax advisors, and financial institutions.</li><li>Implement process improvements to enhance accuracy, efficiency, and reporting quality.</li><li>Supervise and mentor accounting staff of 6+ individuals, fostering a culture of accountability and continuous improvement.</li></ul>
We are looking for an experienced International Tax Senior Manager to join our team in Charlotte, North Carolina. In this role, you will oversee critical international tax functions, including compliance, transfer pricing, and tax planning, while working closely with divisions, Treasury, and Accounting teams. This is an opportunity to contribute to strategic decision-making and ensure adherence to U.S. international tax regulations.<br><br>Responsibilities:<br>• Prepare and oversee the completion of U.S. tax forms, including Form 5471, to ensure accurate foreign entity reporting.<br>• Collaborate with the Director of Income Tax Accounting to provide foreign income data for quarterly and annual tax provisions.<br>• Implement, monitor, and document global transfer pricing policies to ensure compliance and efficiency.<br>• Offer technical tax guidance to international business operations to optimize day-to-day activities.<br>• Support the Vice President of Tax in evaluating and implementing transfer pricing studies conducted by external consultants.<br>• Analyze tax and business implications of acquisitions, divestitures, and restructurings related to foreign operations.<br>• Identify and propose foreign tax planning opportunities, presenting recommendations to senior leadership.<br>• Advise on legal entity structures and operational changes to minimize tax liabilities for foreign operations.<br>• Assist in managing international aspects of U.S. tax audits and foreign affiliate audits, including drafting responses and supporting appeals.<br>• Provide strategic advice to the Corporate Treasury team to optimize global cash management and minimize tax implications.
We are looking for a detail-oriented Senior Inventory Accounting Analyst to join our team in Mooresville, North Carolina. This is a long-term contract position ideal for someone with extensive experience in cost accounting and inventory management. The role requires strong analytical skills and the ability to collaborate effectively with various stakeholders to ensure accurate inventory costing and financial reporting.<br><br>Responsibilities:<br>• Analyze inventory and costing data to develop tools and reports that enhance understanding of product and service costs.<br>• Participate in weekly physical inventory counts to ensure accurate tracking and valuation.<br>• Collaborate with internal and external management teams to determine appropriate costs for distributed products, raw materials, and logistics services.<br>• Provide support for other accounting functions, including accounts receivable and accounts payable, as needed.<br>• Ensure accurate freight costing and logistics analysis for both internal and external third-party providers.<br>• Utilize advanced Excel skills to streamline processes and improve data accuracy.<br>• Maintain a substantial understanding of product costing, particularly within the distribution industry.<br>• Work onsite initially, transitioning to a hybrid schedule once fully acclimated to the role.
We are looking for an experienced Accounts Payable Specialist to join our team on a long-term contract basis in Concord, North Carolina. This role is vital in ensuring the smooth processing of invoices and payments while maintaining accuracy and compliance with company standards. The ideal candidate will thrive in a fast-paced environment and bring a proactive approach to managing accounts payable functions.<br><br>Responsibilities:<br>• Process invoices efficiently and accurately within the company's accounting system.<br>• Verify invoices for completeness, ensuring all required documentation and approvals are in place prior to payment.<br>• Investigate and resolve any discrepancies related to payments or vendor accounts.<br>• Respond promptly to vendor inquiries and provide exceptional customer service.<br>• Print accounts payable checks, verify appropriate signatures, and manage distribution as needed.<br>• Assist in financial closing activities, including monthly, quarterly, and year-end processes.<br>• Conduct account analysis and provide insights to support financial decision-making.<br>• Manage daily mail operations to identify and process new vendor information.
We are looking for an experienced Network/Systems Administrator to join our team in Ridgeway, South Carolina. This contract-to-permanent position offers an opportunity to support and maintain critical IT systems in a dynamic manufacturing environment. The ideal candidate will have a strong background in network management, system administration, and technical troubleshooting.<br><br>Responsibilities:<br>• Maintain and optimize factory IT systems, including servers, network infrastructure, and devices used by end-users.<br>• Diagnose and resolve connectivity issues related to switches, firewalls, and wireless networks.<br>• Provide hands-on technical assistance to office and production staff, addressing hardware, software, printer, and user access concerns.<br>• Ensure production-critical IT systems remain operational and minimize downtime.<br>• Collaborate with external vendors and corporate IT teams to address technical challenges and implement effective solutions.<br>• Monitor system performance, conduct regular data backups, apply patches, and enforce basic cybersecurity protocols.<br>• Manage network cabling and ensure proper configuration for LAN and WAN technologies.<br>• Support and troubleshoot issues related to Microsoft 365 and Active Directory environments.<br>• Implement foundational practices for system monitoring and maintaining IT equipment.<br>• Assist with the installation and configuration of Cisco routers and other network devices.
