<p>We are seeking a strategic and creative Brand Manager to lead brand development initiatives that strengthen market positioning, increase awareness, and drive customer engagement. This role oversees brand strategy, messaging, and visual identity across all marketing channels to ensure consistency and impact.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute comprehensive brand strategies aligned with business goals</li><li>Define brand positioning, voice, and messaging frameworks</li><li>Ensure consistent brand identity across digital, print, social, and advertising channels</li><li>Collaborate with creative, content, and product teams on campaigns and launches</li><li>Conduct market research and competitive analysis to inform brand strategy</li><li>Monitor brand performance metrics and recommend optimizations</li><li>Manage brand guidelines and oversee asset development</li><li>Support cross-functional teams with brand training and alignment</li></ul><p><br></p>
<p>We are seeking a proactive and strategic Public Relations Manager to lead media relations and brand reputation initiatives. This role is responsible for developing PR strategies, securing media coverage, managing press communications, and supporting executive visibility efforts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute comprehensive PR strategies aligned with business objectives</li><li>Build and maintain relationships with media outlets, journalists, and industry influencers</li><li>Draft and distribute press releases, media pitches, and statements</li><li>Secure earned media placements across print, digital, broadcast, and trade publications</li><li>Manage crisis communications and reputation management initiatives</li><li>Support executive thought leadership through speaking opportunities and media interviews</li><li>Track media coverage and report on PR performance metrics</li><li>Collaborate with marketing and social teams to amplify earned media</li></ul><p><br></p>
<p>We are looking for an experienced Transactional Accounting Manager to oversee and enhance accounts receivable and accounts payable processes for our organization. This role requires a strategic individual who can lead process improvements, ensure operational efficiency, and maintain compliance with accounting standards. The ideal candidate will thrive in a hybrid work environment and have experience centralizing operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Centralization Leadership</strong></p><ul><li>Design and implement the migration of divisional accounting processes into a unified, centralized structure.</li><li>Partner with divisional leaders to ensure smooth knowledge transfer and process alignment.</li></ul><p><strong>Process Optimization</strong></p><ul><li>Analyze, redesign, and implement best-in-class processes for all transactional accounting functions.</li><li>Drive efficiency, accuracy, and scalability to support future growth.</li></ul><p><strong>Accounts Payable (AP) Management</strong></p><ul><li>Oversee end-to-end AP processes, including invoice processing, payments, vendor setup/maintenance, and resolution of discrepancies.</li><li>Lead vendor reconciliation efforts to maintain accurate records and financial integrity.</li></ul><p><strong>Accounts Receivable (AR) Management</strong></p><ul><li>Direct the AR cycle, including billing, cash application, collections, and customer account management.</li><li>Ensure timely and accurate receipt of payments and lead customer reconciliation initiatives.</li></ul><p><strong>Sales Data Integration</strong></p><ul><li>Manage and optimize the sales loading process, ensuring accurate and timely data integration into the accounting system.</li></ul><p><strong>Team Building & Leadership</strong></p><ul><li>Recruit, train, and supervise a team responsible for transactional accounting activities.</li><li>Foster a culture of accountability, continuous improvement, and professional development.</li></ul><p><strong>Hands-On Execution</strong></p><ul><li>Perform day-to-day transactional accounting tasks during the initial phase to ensure operational continuity and build foundational knowledge of processes.</li></ul><p><strong>System Implementation & Optimization</strong></p><ul><li>Utilize SAGE Intacct for core accounting functions; experience with SAGE Intacct is highly desirable.</li><li>Collaborate with IT and finance leadership to optimize system usage and support ongoing training.</li></ul><p><br></p>
<p>We are seeking a results-driven Digital Marketing Specialist to develop, implement, and optimize digital campaigns that drive brand awareness, lead generation, and revenue growth. This role requires a strategic thinker with hands-on experience in paid media, email marketing, SEO, content strategy, and analytics.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and execute multi-channel digital marketing campaigns (paid search, paid social, display, and email)</li><li>Manage and optimize campaigns across platforms such as <strong>Google Ads</strong>, <strong>Meta Ads Manager</strong>, and LinkedIn</li><li>Monitor SEO performance and implement on-page and off-page optimization strategies</li><li>Create and manage content for websites, blogs, landing pages, and email campaigns</li><li>Analyze performance metrics using tools such as <strong>Google Analytics</strong>, Google Search Console, and marketing automation platforms</li><li>Conduct A/B testing to improve conversion rates and engagement</li><li>Manage website updates through CMS platforms (e.g., WordPress)</li><li>Track KPIs and prepare performance reports with actionable insights</li><li>Collaborate with creative, sales, and cross-functional teams to align messaging and campaigns</li><li>Stay up to date with digital marketing trends, tools, and best practices</li></ul><p><br></p>
<p>We are seeking a Product Support Representative to join our team in Cornelius. This is a fully on-site position with the hours of 10-6 Monday-Friday. A good fit for the role has interest in the stock market and learning more about it! </p><p><br></p><p>The Product Support Representative serves as the primary point of contact for both prospective and current customers in a subscription‑based environment. This role supports users with product navigation, technical troubleshooting, and billing inquiries while ensuring a seamless, positive customer experience. Representatives play a critical role in customer satisfaction, retention, and upselling by providing timely, accurate, and empathetic support across phone, email, and chat.</p><p>In this role, you will help customers understand and utilize the system, assist with account and billing needs, troubleshoot software issues, document interactions in the CRM, and collaborate with internal teams to improve products and processes. You will also maintain continual knowledge of market trends, stock market activity, and educational content to better serve users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Customer Support & Communication</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat regarding product use, troubleshooting, and billing.</li><li>Answer all assigned communications promptly and professionally.</li><li>Verify customer information in every interaction.</li><li>Provide accurate, timely product guidance, training, and technical support.</li><li>Deliver empathetic support to drive customer satisfaction and retention.</li><li>Identify upselling opportunities for products, services, and courses.</li></ul><p><strong>Billing & Account Management</strong></p><ul><li>Process customer orders, account updates, and payment method changes.</li><li>Escalate billing concerns to the Billing Department.</li><li>Escalate non-standard refunds to the Product Support Manager.</li></ul><p><strong>Technical Troubleshooting & Escalation</strong></p><ul><li>Troubleshoot technical issues within your scope.</li><li>Escalate complex issues to Product Development through proper channels.</li></ul><p><strong>Documentation & CRM Management</strong></p><ul><li>Log all customer interactions, issues, and resolutions accurately.</li></ul><p><strong>Internal Collaboration</strong></p><ul><li>Communicate customer feedback and recurring issues to leadership.</li><li>Support product improvements through beta testing and feedback.</li><li>Moderate live streams, webcasts, and educational sessions as needed.</li></ul><p><strong>Product & Market Knowledge</strong></p><ul><li>Stay up to date on market conditions, educational content, and active promotions.</li><li>Participate in training plans, paper trading, and company portfolio contests.</li></ul><p><strong>Process & Product Improvement</strong></p><ul><li>Suggest improvements for literature, products, website content, and processes.</li><li>Report any identified errors to management.</li></ul>
<p>The Marketing Automation Specialist manages email marketing, CRM workflows, and lead nurturing programs to improve engagement and conversion rates.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and optimize automated email workflows</li><li>Segment audiences and personalize campaigns</li><li>Manage CRM data and lead scoring models</li><li>Conduct A/B testing on email campaigns</li><li>Analyze performance metrics and recommend improvements</li></ul><p><br></p>
<p>We are seeking a strategic and detail-oriented Communications Specialist to develop and execute internal and external communications that strengthen brand reputation, employee engagement, and stakeholder relationships. This role partners cross-functionally to ensure clear, consistent messaging across all channels.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement internal and external communications plans</li><li>Draft press releases, executive communications, newsletters, and announcements</li><li>Manage company messaging across website, email, and social platforms</li><li>Support media relations efforts and coordinate PR initiatives</li><li>Ensure brand voice and messaging consistency across departments</li><li>Collaborate with leadership on crisis communication planning</li><li>Monitor communication effectiveness and provide performance insights</li></ul><p><br></p>
<p>Senior Consolidations & Corporate Accounting Consultant - Contract hybrid Charlotte</p><p><br></p><p>Primary Responsibilities</p><p>• Support the consolidations process by partnering with Corporate Accounting and international teams to identify intercompany activity and implement processes that ensure accurate reporting and eliminations.</p><p>• Perform detailed review and analysis across major accounting areas, including revenue, cost of sales, licensing, accounts receivable and reserves, inventory and related provisions, and affiliate accounting.</p><p>• Oversee timely completion, review, and documentation of monthly and quarterly balance sheet reconciliations to ensure accuracy and proper ledger maintenance.</p><p>• Collaborate with cross‑functional departments—including FP& A, Tax, and others—on monthly and quarterly reporting for executive leadership.</p><p>• Support the Corporate Accounting team throughout the external audit process.</p><p>• Ensure the accounting team is properly staffed, trained, and aligned to meet daily operational needs as well as monthly and quarterly reporting deadlines.</p><p>• Develop, implement, and maintain internal financial and accounting policies and procedures.</p><p>• Lead process improvements to enhance the efficiency, accuracy, and internal controls of the financial close and reporting cycle.</p><p>• Partner with senior leadership on special projects requiring detailed financial analysis.</p><p>• Mentor, coach, and support the growth of both direct and indirect team members.</p><p>• Perform additional ad hoc projects as assigned.</p><p><br></p>
