<p>We’re looking for a motivated <strong>Help Desk I Support Technician</strong> who enjoys solving problems, helping users, and building a strong foundation in IT support. This is a great opportunity for someone early in their IT career who wants hands-on experience in a professional, fast-paced environment.</p><p><strong>What You’ll Do</strong></p><ul><li>Respond to incoming support tickets (hardware, software, connectivity)</li><li>Troubleshoot Windows desktops/laptops and common business applications</li><li>Assist with password resets and user account support (Active Directory)</li><li>Support printers, peripherals, and basic networking issues</li><li>Escalate complex issues to Tier 2/3 teams as needed</li><li>Document resolutions clearly in the ticketing system</li><li>Provide friendly, professional customer service via phone, email, and cha</li></ul>
<p>We are looking for a dependable and customer-focused Help Desk Technician to support day-to-day IT operations in a fast-paced environment. This role provides frontline technical support for hardware, software, and connectivity issues while delivering exceptional customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve support tickets for desktops, laptops, and peripherals</li><li>Troubleshoot Windows OS, Microsoft 365, and basic networking issues</li><li>Manage Active Directory tasks (password resets, unlocks, group permissions)</li><li>Support printers, mobile devices, and remote users</li><li>Escalate complex issues to Tier 2 or Tier 3 teams</li><li>Document troubleshooting steps and maintain accurate ticket updates</li><li>Assist with hardware deployments and workstation setups</li></ul>
<p><strong>Accelerate Your Accounting Career—Without Changing Employers! </strong></p><p>If you're an AP Specialist or AP Analyst looking for more challenge, more variety, and more growth than a traditional accounting role can offer, Robert Half’s Full-Time Engagement Professionals (FTEP) program is the career move that puts you back in the driver’s seat. Our FTEP consultants enjoy the stability of a full-time salary and benefits, while gaining continuous exposure to diverse industries, new ERP systems, and project environments across the country. Say goodbye to monotony and hello to a career that evolves <em>with</em> you.</p><p><br></p><p><strong>Expand Your Skills Rapidly: </strong>Work on a variety of AP‑focused assignments that allow you to:</p><ul><li>Master SAP, Oracle, NetSuite, Microsoft Dynamics, JD Edwards, and other major ERP platforms</li><li>Strengthen process knowledge across manufacturing, distribution, financial services, healthcare, and more</li><li>Build true end‑to‑end AP expertise—high volume, 3‑way match, PO/non‑PO, vendor reconciliation, and workflow optimization</li></ul><p><strong>Avoid Career Stagnation: </strong>Every engagement brings new responsibilities, new systems, and new challenges—all while building your resume faster than any single-company role could.</p><p><strong>National Exposure & High-Impact Work: </strong>FTEP is a national practice. While you’ll support clients locally here in Charlotte, you’ll also have opportunities to collaborate with teams across the U.S. on multi-location initiatives—broadening your network and elevating your professional brand.</p><p><strong>Work-Life Balance: </strong>Project-based work means you have the stability of a full-time role with variety and flexibility built into your career path. Our consultants enjoy predictable hours, paid time off, benefits, and a people-first culture.</p><p><strong>Uncapped Referral Bonus Program: </strong>Know other strong AP or accounting professionals? Earn unlimited referral bonuses when they join the practice—no cap, no limit.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>Depending on the engagement, responsibilities may include:</p><ul><li>Processing high-volume AP invoices and expense reports</li><li>Performing 2-way and 3-way match</li><li>Managing vendor inquiries, reconciliations, and escalations</li><li>Supporting AP month-end close processes</li><li>Assisting with ERP conversions, workflow redesign, or AP automation initiatives</li><li>Maintaining accurate accounting records and documentation</li><li>Collaborating with cross‑functional teams to resolve discrepancies and improve AP processes</li></ul><p><strong>What You’ll Receive</strong></p><ul><li>Competitive full-time salary</li><li>Paid holidays & PTO</li><li>Healthcare, 401(k), and benefits</li><li>Professional development and continuous coaching</li><li>Stability + variety—the best of both worlds</li></ul><p>If you’re ready for a role where you can grow faster, learn more, and keep your career momentum high, we’d love to talk. Apply today and explore what FTEP can open for you.</p><p><br></p>
<p>The Digital Marketing Analyst leverages data to measure marketing effectiveness and provide insights that drive strategy and performance improvements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze website, campaign, and customer data</li><li>Build dashboards and performance reports</li><li>Track KPIs including traffic, conversions, CAC, and ROI</li><li>Identify trends and optimization opportunities</li><li>Collaborate with marketing and leadership teams</li></ul><p><br></p>
<p>We’re partnering with a growing organization seeking a Senior Data Analyst to serve as the internal NetSuite subject matter expert and lead financial reporting and analytics initiatives.</p><p>This role sits at the intersection of Finance and Data, working closely with a collaborative finance team to elevate reporting, system optimization, and executive-level financial visibility. The ideal candidate will take ownership of NetSuite reporting architecture and build scalable dashboards in Microsoft Power BI that drive informed decision-making across the organization.</p><p><br></p><p>What You’ll Own:</p><p><strong>NetSuite Leadership</strong></p><ul><li>Serve as the internal NetSuite SME (Saved Searches, Suite Analytics Connect, system architecture)</li><li>Optimize reporting accuracy and improve overall system usage</li><li>Strengthen data governance and financial visibility</li><li>Support ongoing system enhancements and continuous improvement</li></ul><p><strong>Executive-Level Reporting</strong></p><ul><li>Build and scale Power BI dashboards connected directly to NetSuite (ODBC/API or data warehouse)</li><li>Develop advanced DAX measures and complex KPI calculations</li><li>Automate refreshes and manage workspace security</li><li>Create intuitive, drill-down dashboards for Finance and Operations</li></ul><p><strong>Advanced Analytics</strong></p><ul><li>Write complex SQL queries to unify disparate datasets</li><li>Deliver variance analysis and forecasting insights</li><li>Move reporting beyond descriptive analytics toward predictive insights</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Partner closely with Finance and department leaders</li><li>Standardize data inputs for cleaner, more reliable reporting</li><li>Present actionable insights and recommendations to executive leadership</li></ul>
<p>A growing manufacturing company in the Charlotte area is looking to add an <strong>Accounting Clerk / AP Specialist</strong> to their tight‑knit finance team. This is a great opportunity for someone who is motivated, eager to learn, and excited about building a long-term career in accounting.</p><p><br></p><p><strong>Why this role is exciting</strong></p><ul><li><strong>Stable industry + strong team</strong> (you’ll work closely with an Accounting Manager and Financial Analyst)</li><li><strong>Clear growth path</strong> — offering a natural internal step-up for the right person</li><li><strong>Hands-on, well-rounded accounting exposure</strong> across AP, AR, reporting, and vendor/customer interaction</li></ul><p><strong>What They’re Looking For</strong></p><ul><li>Someone <strong>motivated, curious, and quick to learn</strong></li><li>Well-rounded accounting experience (AP & AR), <strong>or</strong> a recent accounting graduate with strong fundamentals</li><li>Comfortable pitching in where needed — including <strong>occasional phone coverage</strong> at the front desk</li><li>Strong Excel skills (pivot tables); familiarity with ERP systems helpful</li></ul><p><strong>Responsibilities</strong></p><p><strong>Accounts Payable & Financial Processing</strong></p><ul><li>Review, process, and post invoices accurately</li><li>Match invoices to packing slips</li><li>Obtain approvals and enter raw material invoices</li><li>Park invoices pending approval</li><li>Print checks + process ACH payments</li><li>Upload payment files to the bank</li><li>Match checks to invoices & prepare remittances</li><li>Assist with cash forecasts</li><li>Prepare month-end accruals and recurring invoice schedules</li><li>Reconcile credit card and bank accounts</li><li>Complete general ledger and subledger reconciliations</li><li>Provide ad hoc financial research & analysis</li></ul><p><strong>Vendor Relations</strong></p><ul><li>Respond to vendor inquiries</li><li>Set up and update vendor records</li><li>Encourage vendors to transition to ACH</li><li>Review vendor statements for missing invoices</li><li>Maintain strong, timely vendor relationships</li></ul><p><strong>Accounts Receivable & Customer Support</strong></p><ul><li>Review aging reports and perform weekly collections calls</li><li>Post and reconcile daily AR transactions</li><li>Follow up on past-due accounts</li><li>Prepare monthly AR and trade reports</li><li>Maintain accurate customer account records</li><li>Provide professional, timely customer communication</li></ul><p><strong>Compliance & Confidentiality</strong></p><ul><li>Maintain accuracy, integrity, and confidentiality in all financial processes</li><li>Contribute to continuous improvement of accounting systems & workflows</li><li>Handle other tasks as assigned</li></ul><p><br></p>
<p>Protiviti Engagement- Contract Role </p><p>We are partnering with a confidential financial services client undergoing a transition in waterfall payment modeling and CLO conversion. To support this initiative, we are expanding the project team with skilled CLO Modelers and Reporting Analysts.</p><p><br></p><p>• Reporting Analyst (3-5 years' experience)</p><p>• CLO Modeler (3–5 years' experience)</p><p><br></p><p>What You’ll Do</p><p>• Support the transition of complex payment waterfalls into automated systems</p><p>• Convert Collateralized Loan Obligations (CLOs) into modeled structures</p><p>• Collaborate closely with Relationship Management teams as responsibilities shift</p><p>• Deliver clear, intuitive reporting using BI tools and reporting engines</p><p>• Conduct due diligence on loan portfolios, including CLO structures</p><p>• Analyze and evaluate credit risk models to ensure alignment with regulatory and organizational standards</p><p>• Develop and implement strategies to optimize leveraged loan and credit risk frameworks</p><p>• Monitor and enhance risk management processes to improve efficiency and compliance</p><p>• Provide insights and recommendations to strengthen credit and loan risk practices</p><p>• Lead workflow improvements and support data‑driven decision‑making across the risk management function</p><p><br></p><p>Skills We’re Looking For</p><p>• CDO Suite expertise (required for CLO Modelers)</p><p>• Strong SQL and Excel proficiency</p><p>• Experience with reporting engines and BI tools</p><p>• Knowledge of CLOs or structured credit products (strong plus)</p><p>• Background in financial modeling, credit risk, or structured loan analysis</p><p><br></p><p>Locations</p><p>• Charlotte, NC (Hybrid Onsite) - Atlanta and Greensboro can also work. </p><p>• Remote option available for experienced CLO Modelers</p><p><br></p><p>Timeline</p><p>• Duration expected to span 6–8 months</p><p>• Target start date: March </p><p><br></p>
