<p>We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM.</p><p><br></p><p>Responsibilities:</p><p>• Assist families with student registration processes, including answering inquiries and providing guidance.</p><p>• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.</p><p>• Deliver bilingual support to cater to diverse families and community needs.</p><p>• Handle escalated calls and resolve issues with a solutions-oriented approach.</p><p>• Maintain detailed records of customer interactions and registration information using organizational tools.</p><p>• Monitor call patterns and help identify trends to improve responsiveness and efficiency.</p><p>• Collaborate with internal teams to address complex queries and provide seamless service.</p><p>• Provide support during after-hours when required, ensuring consistent availability for callers.</p><p>• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.</p><p>• Support organizational efforts in tracking and improving customer service metrics.</p>
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a crucial role in ensuring customer satisfaction by providing efficient support and maintaining strong, detail-oriented relationships. If you are an organized and self-motivated individual with excellent communication skills and the ability to handle multiple tasks, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by answering inbound and outbound calls in a timely and detail-oriented manner.<br>• Manage order entry and ensure accurate processing of sales and service requests.<br>• Coordinate scheduling for service and installation appointments, maintaining clear communication with builders and customers.<br>• Update and maintain accurate records in relevant systems, ensuring all information is current and accessible.<br>• Utilize Microsoft Excel and other web portals to perform detailed data management and reporting tasks.<br>• Collaborate effectively with team members to achieve shared goals and deliver quality service.<br>• Respond promptly to customer inquiries via email correspondence and resolve issues efficiently.<br>• Take thorough notes during training sessions and actively apply learned procedures.<br>• Maintain a positive and friendly attitude while addressing customer needs and concerns.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a pivotal part in ensuring customer satisfaction and supporting sales operations through effective communication and organizational skills. This is a Long-term Contract position ideal for someone who thrives in a fast-paced, collaborative environment and is committed to providing exceptional service.<br><br>Responsibilities:<br>• Prepare and manage customer quotes with a high level of accuracy and attention to detail.<br>• Communicate proactively with customers to address inquiries, ensure satisfaction, and facilitate the progression of sales opportunities.<br>• Perform precise data entry into internal systems to maintain up-to-date and accurate records.<br>• Collaborate with internal teams to deliver seamless and efficient customer experiences.<br>• Handle administrative tasks that contribute to the smooth operation of the department.<br>• Respond to inbound and outbound customer calls in a thorough and courteous manner.<br>• Support the coordination of processes to improve workflow and customer service delivery.<br>• Identify areas for improvement and contribute ideas to enhance customer service operations.<br>• Maintain a friendly and attentive demeanor while interacting with clients and team members.<br>• Adapt to new systems and tools quickly to ensure ongoing efficiency.
We are looking for a motivated Customer Service Representative to join a leading machinery manufacturing company in Charlotte, North Carolina. In this Contract to permanent role, you will play a pivotal part in supporting aftermarket operations, ensuring seamless service for customers, and maintaining operational efficiency across teams. This position offers an exciting opportunity to contribute to a dynamic and growing organization while advancing your career in customer service and operational coordination.<br><br>Responsibilities:<br>• Act as the primary point of contact for customers, technicians, and branches, addressing service, parts, and warranty inquiries.<br>• Facilitate and troubleshoot escalations related to equipment, portal activities, and compliance programs.<br>• Collaborate with service managers and parts teams to track work orders, monitor inventory availability, and manage backorders.<br>• Coordinate preventative maintenance programs, service schedules, and contract updates to ensure fleet health and uptime.<br>• Standardize workflows across service, parts, and warranty operations, driving consistent processes and improvements.<br>• Assist with technician onboarding and training schedules, ensuring adherence to company policies and safety standards.<br>• Support reporting and tracking activities using internal systems and databases, providing valuable operational insights.<br>• Manage customer communications with clarity and professionalism, ensuring timely resolutions to inquiries.<br>• Partner with corporate leadership to uphold compliance and safety regulations.<br>• Identify opportunities for operational enhancements and contribute to continuous improvement initiatives.
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this role, you will provide exceptional support to customers through various communication channels in a fast-paced call center environment. This is a Contract position ideal for individuals who excel at multitasking and delivering outstanding service.<br><br>Responsibilities:<br>• Handle incoming calls professionally and resolve customer inquiries effectively.<br>• Maintain accurate records of customer interactions using data entry systems.<br>• Respond to email correspondence promptly and ensure clear communication.<br>• Assist customers with order entry and processing to meet their needs.<br>• Schedule appointments and coordinate with relevant departments.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Provide support for both inbound and outbound calls as needed.<br>• Uphold high standards of customer service to enhance satisfaction levels.<br>• Collaborate with team members to ensure seamless operations within the call center.
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed.<br>• Build and maintain positive relationships with customers to ensure satisfaction and loyalty.<br>• Process and manage customer orders accurately, including quoting and order entry.<br>• Review purchase orders for pricing accuracy and ensure all data is correctly recorded.<br>• Utilize Oxaion software to handle order entry, scheduling, and customer account management.<br>• Maintain organized and accurate records of customer transactions, communications, and complaints.<br>• Coordinate with internal teams to ensure smooth workflows and timely order processing.<br>• Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines.<br>• Use Microsoft Office applications for administrative tasks and documentation.<br>• Travel occasionally for training and customer site visits, as required.
<p>Robert Half is seeking seasoned Customer Service Representatives in Charlotte, NC to support a premier client in the insurance industry. The Customer Service Representative will be responsible for inbound calls and account management, and is an excellent fit for dedicated, detail-oriented professionals. Apply to become a Customer Service Representative today!</p><p><br></p><p><strong>Onsite</strong></p><p><strong>Contract-to-hire</strong></p><p><strong>40 hours per week</strong></p><p><br></p><p>· Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </p><p>· Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </p><p>· Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </p><p>· Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </p><p>· Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </p>
<p><strong>Accounts Receivable / Credit & Collections Specialist</strong></p><p><strong>Overview</strong></p><p>This position is ideal for someone who thrives in a fast‑moving, solutions‑focused environment and enjoys managing multiple priorities with accuracy and professionalism. The Specialist will play a key role in driving efficient invoicing, maintaining healthy customer account balances, and ensuring timely collection of outstanding receivables. Success in this role requires strong analytical skills, exceptional attention to detail, and confidence navigating financial systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Receivable & Cash Application</strong></p><ul><li>Process incoming payments daily using ERP system tools, banking portals, and shared departmental mailboxes.</li><li>Verify the accuracy of auto‑applied payments and quickly clear open items or discrepancies.</li><li>Maintain daily accuracy of GL accounts related to cash posting; document unapplied payments and short‑paid items.</li></ul><p><strong>Portfolio & Collections Management</strong></p><ul><li>Monitor an assigned customer portfolio daily, ensuring timely follow‑up on outstanding balances, short pays, credit balances, and past‑due items.</li><li>Communicate professionally with customers to understand the reason for delinquencies and educate them on proper procedures for claims or adjustments.</li><li>Collaborate with internal teams—including sales and leadership—to determine escalation steps for overdue accounts.</li><li>Access customer portals for invoice research, documentation requests, and dispute resolution.</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Maintain clear and concise account notes, using spreadsheets and ERP data to support customer communication and reconciliation activities.</li><li>Retrieve supporting documents such as PODs, bills of lading, or invoice copies as needed.</li><li>Contribute to AR reporting, order‑hold reviews, and additional tasks supporting the department’s financial accuracy and performance.</li></ul><p><strong>Credit Review & Order Release</strong></p><ul><li>Review orders on hold throughout the day and evaluate payment history, DSO trends, and credit considerations.</li><li>Obtain necessary approvals following company policies and authority guidelines before releasing orders.</li></ul><p><strong>Team Collaboration</strong></p><ul><li>Provide backup support for teammates, including coverage for larger or high‑profile accounts.</li><li>Assist with other AR‑related duties to ensure smooth operations across the department.</li></ul><p><br></p>
We are looking for an experienced Accounts Payable Specialist to join our team on a long-term contract basis in Concord, North Carolina. This role is vital in ensuring the smooth processing of invoices and payments while maintaining accuracy and compliance with company standards. The ideal candidate will thrive in a fast-paced environment and bring a proactive approach to managing accounts payable functions.<br><br>Responsibilities:<br>• Process invoices efficiently and accurately within the company's accounting system.<br>• Verify invoices for completeness, ensuring all required documentation and approvals are in place prior to payment.<br>• Investigate and resolve any discrepancies related to payments or vendor accounts.<br>• Respond promptly to vendor inquiries and provide exceptional customer service.<br>• Print accounts payable checks, verify appropriate signatures, and manage distribution as needed.<br>• Assist in financial closing activities, including monthly, quarterly, and year-end processes.<br>• Conduct account analysis and provide insights to support financial decision-making.<br>• Manage daily mail operations to identify and process new vendor information.
<p>A growing manufacturing company in the Charlotte area is looking to add an <strong>Accounting Clerk / AP Specialist</strong> to their tight‑knit finance team. This is a great opportunity for someone who is motivated, eager to learn, and excited about building a long-term career in accounting.</p><p><br></p><p><strong>Why this role is exciting</strong></p><ul><li><strong>Stable industry + strong team</strong> (you’ll work closely with an Accounting Manager and Financial Analyst)</li><li><strong>Clear growth path</strong> — offering a natural internal step-up for the right person</li><li><strong>Hands-on, well-rounded accounting exposure</strong> across AP, AR, reporting, and vendor/customer interaction</li></ul><p><strong>What They’re Looking For</strong></p><ul><li>Someone <strong>motivated, curious, and quick to learn</strong></li><li>Well-rounded accounting experience (AP & AR), <strong>or</strong> a recent accounting graduate with strong fundamentals</li><li>Comfortable pitching in where needed — including <strong>occasional phone coverage</strong> at the front desk</li><li>Strong Excel skills (pivot tables); familiarity with ERP systems helpful</li></ul><p><strong>Responsibilities</strong></p><p><strong>Accounts Payable & Financial Processing</strong></p><ul><li>Review, process, and post invoices accurately</li><li>Match invoices to packing slips</li><li>Obtain approvals and enter raw material invoices</li><li>Park invoices pending approval</li><li>Print checks + process ACH payments</li><li>Upload payment files to the bank</li><li>Match checks to invoices & prepare remittances</li><li>Assist with cash forecasts</li><li>Prepare month-end accruals and recurring invoice schedules</li><li>Reconcile credit card and bank accounts</li><li>Complete general ledger and subledger reconciliations</li><li>Provide ad hoc financial research & analysis</li></ul><p><strong>Vendor Relations</strong></p><ul><li>Respond to vendor inquiries</li><li>Set up and update vendor records</li><li>Encourage vendors to transition to ACH</li><li>Review vendor statements for missing invoices</li><li>Maintain strong, timely vendor relationships</li></ul><p><strong>Accounts Receivable & Customer Support</strong></p><ul><li>Review aging reports and perform weekly collections calls</li><li>Post and reconcile daily AR transactions</li><li>Follow up on past-due accounts</li><li>Prepare monthly AR and trade reports</li><li>Maintain accurate customer account records</li><li>Provide professional, timely customer communication</li></ul><p><strong>Compliance & Confidentiality</strong></p><ul><li>Maintain accuracy, integrity, and confidentiality in all financial processes</li><li>Contribute to continuous improvement of accounting systems & workflows</li><li>Handle other tasks as assigned</li></ul><p><br></p>
<p>Project Destination – Subject Matter Expert (SME)</p><p>Location: Remote (U.S. – excluding Alaska & Hawaii)</p><p>Duration: Contract | March 2026 – December 2026</p><p>Pay Rate: $50/hr+ (flexible based on experience)</p><p>Overview</p><p>Our client is seeking a Project Destination Subject Matter Expert (SME) to support a confidential initiative within their Consumer Lending division (Auto & Card). This role requires deep expertise in travel‑related programs, credit card travel rewards, and regulatory compliance. The SME will serve as a key advisor to cross‑functional teams and ensure alignment with business, operational, and compliance standards.</p><p><br></p><p>Key Responsibilities</p><p>• Act as the primary SME for a confidential project within the credit card and travel rewards space.</p><p>• Provide expert guidance on business requirements, program structure, and compliance considerations for travel rewards programs.</p><p>• Support regulatory, risk, and background check processes tied to travel‑related initiatives.</p><p>• Partner with cross‑functional stakeholders (operations, compliance, product, legal, etc.) to ensure program alignment and execution.</p><p>• Offer strategic insights to help shape program design, controls, and customer experience.</p><p><br></p>
We are looking for a dedicated Accounts Receivable Specialist to join our team on a long-term contract basis in Concord, North Carolina. This role involves managing essential financial tasks such as invoicing, cash applications, and collections, ensuring accurate and timely processing of accounts receivable transactions. If you excel in maintaining detailed records and handling complex portfolios, this position offers a dynamic opportunity to grow professionally.<br><br>Responsibilities:<br>• Process and manage accounts receivable activities, including invoicing, payment tracking, and cash applications.<br>• Handle collections for commercial accounts, ensuring timely follow-ups and resolution of outstanding balances.<br>• Collaborate with customers to address and resolve account discrepancies or concerns.<br>• Maintain detailed financial records to support reconciliation and reporting requirements.<br>• Manage escalated accounts with a focus on providing accurate and holistic financial solutions.<br>• Apply vendor invoices to appropriate accounts while ensuring proper documentation and compliance.<br>• Support billing functions by verifying accuracy and ensuring timely delivery of invoices.<br>• Monitor cash activity and prepare necessary reports for internal stakeholders.<br>• Work closely with team members to ensure smooth financial operations and adherence to company policies.
<p>We’re actively seeking a high-level Tier 3 Administrator / Technical Support Engineer with deep telecommunications expertise who thrives in complex environments and enjoys being the technical authority in the room.</p><p>This is not a Tier 1 or Tier 2 role. We need a true escalation-level expert who can own advanced troubleshooting, confidently present solutions to customers via video conference, and lead by example in a fast-paced NOC setting.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Advanced troubleshooting of DSL, Cable, T-1, Ethernet & Cellular circuits</li><li>Configuration & maintenance of routers, switches, firewalls, and modems</li><li>Deep VoIP & SIP troubleshooting (Wireshark, SIP ladder analysis)</li><li>Legacy PBX system support</li><li>Active Directory & Azure AD user administration</li><li>Server installation, upgrades & integrations</li><li>Network performance monitoring (latency, throughput, utilization)</li><li>Vulnerability identification & mitigation testing</li><li>Backup/recovery process management</li><li>Entry-level project coordination & dispatch oversight</li><li>Technical solution design & customer-facing presentations</li></ul><p><strong>Environment</strong></p><ul><li>Small corporate office + NOC setting</li><li>High accountability, collaborative culture</li><li>Customer-facing with regular video solution presentations</li><li>Requires composure under pressure & leadership by example</li></ul>
<p>Robert Half is partnering with a large financial institution that is in search of a skilled Spanish Language Attorney to join their team on a long-term contract basis. This is a fully remote role where you can work from anywhere in the United States. Hours will be flexible and as needed by the client, with some weeks being very minimal and other weeks ramping to 40+ hours. This role requires an expert in legal Spanish who can accurately translate and review legal documents, ensuring they maintain the original intent and meaning. The position offers an excellent opportunity to contribute to high-quality legal translations and reviews in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Translate legal documents from Spanish to English, ensuring precision and alignment with the original intent.</p><p>• Review and validate translated documents to guarantee accuracy and completeness.</p><p>• Collaborate with internal teams to manage review requests and meet established deadlines.</p><p>• Handle approximately 10-20 document review requests weekly, adhering to service level agreements.</p><p>• Maintain high standards of quality for translations, ensuring no content is overlooked.</p><p>• Provide expert guidance on nuanced legal language in Spanish translations.</p><p>• Ensure timely delivery of translations for documents of varying lengths, from one-page files to larger legal texts.</p><p>• Communicate effectively with stakeholders to clarify translation requirements and resolve any discrepancies.</p><p>• Support complaint handling related to document translations and reviews.</p>
<p>Our client is seeking a Commercial Real Estate Attorney to join their law firm in Charlotte, North Carolina. In this role, you will manage complex transactions involving real estate contracts, acquisitions, and title reviews while providing expert legal counsel to clients. This position offers an opportunity to work on diverse projects ranging from residential developments to large-scale mixed-use projects.</p><p><br></p><p>• Draft, negotiate, and review contracts related to commercial real estate transactions.</p><p>• Conduct thorough title examinations and resolve any issues related to property ownership.</p><p>• Oversee closing processes for real estate transactions, ensuring compliance with legal standards.</p><p>• Provide legal guidance on condominium terminations, conversions, and planned community developments.</p><p>• Collaborate with stakeholders on private equity deals, land banks, and joint ventures.</p><p>• Advise clients on industrial and retail property developments, including zoning and regulatory matters.</p><p>• Utilize tools such as SoftPro, ProTrust, and RynohLive to manage transaction workflows.</p><p>• Handle legal aspects of homebuilding projects and residential condominium developments.</p><p>• Support the development of mixed-use projects by identifying legal risks and opportunities.</p><p>• Prepare legal strategies for complex real estate projects, ensuring alignment with client goals.</p>
We are looking for an organized and personable Receptionist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive environment. You will support office operations by coordinating meeting spaces, managing administrative tasks, and maintaining public areas. This contract position is for three months with the potential for extension.<br><br>Responsibilities:<br>• Welcome visitors, clients, and applicants upon arrival, ensuring they are provided with visitor passes and parking validations while adhering to security protocols.<br>• Organize and prepare meeting rooms, including setting up furniture, arranging catering services, and ensuring all necessary technology is ready for use.<br>• Manage incoming and outgoing mail, packages, and freight, including arranging messenger services when required.<br>• Maintain a clean and organized reception area and public spaces, ensuring furniture is appropriately positioned.<br>• Assist with hospitality services for guests, such as booking transportation, tickets, and reservations.<br>• Perform general clerical tasks, such as distributing office supplies and packages, and ordering necessary materials.<br>• Support team events and employee engagement activities by coordinating setup and logistics.<br>• Follow established procedures to solve straightforward issues and deliver assigned tasks under supervision.<br>• Ensure building and housekeeping services are requested as needed to maintain a functional and pleasant environment.<br>• Handle additional duties as assigned by the supervisor to support office operations effectively.
We are looking for a detail-oriented Credit Clerk to join our team in Charlotte, North Carolina. In this Contract to permanent position, you will play a key role in supporting credit and collections operations, ensuring accurate processing and approval of credit applications. This role offers an opportunity to collaborate with a dynamic team in the construction industry.<br><br>Responsibilities:<br>• Process and review credit applications to ensure accuracy and compliance with company standards.<br>• Evaluate and approve commercial credit requests based on established guidelines.<br>• Manage collections processes, including tracking overdue accounts and coordinating follow-ups.<br>• Maintain detailed records of credit transactions and ensure proper documentation.<br>• Communicate with clients regarding account balances and payment terms.<br>• Collaborate with internal teams to resolve credit-related discrepancies.<br>• Monitor credit limits and recommend adjustments when necessary.<br>• Prepare reports on credit and collection activities for management review.<br>• Support the transition and implementation of credit-related systems or processes as needed.
