We are looking for a dedicated Customer Service Representative to join our team in Walterboro, South Carolina. As the first point of contact for our customers and vendors, you will play a vital role in ensuring smooth operations and exceptional service. This is a Contract to permanent position, offering the opportunity to grow within the organization while contributing to our commitment to excellence.<br><br>Responsibilities:<br>• Welcome and assist visitors promptly while managing vendor appointments with attention to detail.<br>• Confirm sales orders and ensure accurate entry into accounting systems.<br>• Maintain customer accounts in sourcing databases, keeping records up to date.<br>• Research and select cost-effective freight carriers to optimize shipping processes.<br>• Organize and file sales orders efficiently in customer files.<br>• Coordinate order details with the warehouse team, ensuring timely pick-ups and shipments.<br>• Prepare shipping labels, manifests, and documentation for outbound deliveries.<br>• Support the sales team by providing assistance with various customer-related tasks.<br>• Process inbound and outbound invoices while maintaining accurate financial records.<br>• Manage online orders, update the company website, and sustain relationships with vendors and distributors.
<p>We are looking for a dedicated Customer Service Representative to join our team in Johns Island, South Carolina. This is a contract to permanent position that offers a great opportunity to grow within the government sector. The role involves engaging with customers, handling inquiries, and ensuring a positive experience through exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone, email, and other communication channels.</p><p>• Process cash transactions accurately and efficiently while adhering to company policies.</p><p>• Manage new account setups and ensure all necessary documentation is completed.</p><p>• Handle data entry tasks to maintain accurate records of customer interactions and transactions.</p><p>• Provide detailed information and solutions to customers regarding services and policies.</p><p>• Collaborate with team members to resolve customer issues and improve overall service quality.</p><p>• Ensure compliance with procedures when handling sensitive information during transactions.</p><p>• Maintain a detail-oriented approach while addressing customer concerns and complaints.</p><p>• Monitor and prioritize tasks to meet service deadlines and performance goals.</p><p>• Assist in preparing reports and documentation related to customer service activities.</p>