20 results for Product Support Specialist in Carlsbad, CA

Customer Service Representative Robert Half is partnering with a growing organization in Oceanside, CA to hire a Customer Service Representative who thrives on creating exceptional service experiences. This role is perfect for a professional with strong communication skills who enjoys helping customers resolve issues and find solutions. If you’re passionate about delivering excellent service and have a detail-oriented mindset, we invite you to apply! Key Responsibilities:Customer Assistance:<ul><li>Provide accurate and timely responses to customer inquiries via phone, email, or chat.</li><li>Assist customers with product or service information, troubleshooting, and order tracking.</li><li>Resolve customer issues or complaints by determining the best course of action to ensure satisfaction.</li></ul>Documentation and Reporting:<ul><li>Maintain detailed records of customer interactions and transactions in the company’s CRM system.</li><li>Generate reports on customer feedback to support continuous process and service improvements.</li></ul>Team Collaboration:<ul><li>Collaborate with other departments, such as sales or technical support, to address customer needs.</li><li>Contribute to team success by sharing feedback and solutions to improve customer service processes.</li></ul>

Accounts Payable Specialist A leading organization in Rancho Santa Fe, CA is seeking a highly skilled Accounts Payable (AP) Specialist to oversee the full-cycle AP process. This exciting opportunity is perfect for an experienced professional who excels in managing accurate and efficient payment processes in a high-volume environment. Become a valued part of a cohesive accounting team by applying to this role today! Key Responsibilities:Full-Cycle Accounts Payable Management:<ul><li>Manage a high volume of invoices, ensuring timely and accurate entry into the system.</li><li>Perform 2-way and 3-way matching of invoices, purchase orders, and receipts.</li><li>Prepare payment batches and process payments via check, ACH, or wire transfer.</li></ul>Vendor Management:<ul><li>Serve as the primary point of contact for vendor inquiries, ensuring prompt and professional communication.</li><li>Reconcile vendor accounts, researching and resolving discrepancies as they arise.</li><li>Assist in the setup and maintenance of vendor files and records.</li></ul>Reporting and Compliance:<ul><li>Assist with AP-related month-end close tasks, such as reconciling AP sub-ledger to the general ledger.</li><li>Generate reports on aging payables, ensuring compliance with internal controls and organizational policies.</li><li>Support annual audits by preparing AP documentation as requested by auditors.</li></ul>

Service Desk Analyst *Email valerie.montoya@rht(.com) for consideration* Robert Half is currently seeking a Service Desk Analyst for a client located in Irvine, CA! Service Desk Analyst will be responsible for providing phone support and coverage for inbound support calls to the Service Desk. Service Desk Analyst will provide remote support for desktops, notebooks, and mobile devices.

Human Resources (HR) Manager We are seeking an exceptional HR Manager to join our client's dynamic team. This is a fantastic opportunity to lead human resources initiatives that drive business growth, enhance company culture, and empower a team dedicated to groundbreaking advancements in biotechnology. Key Responsibilities<ul><li>Lead the recruitment process to attract top-tier talent, ensuring seamless onboarding processes.</li><li>Foster an engaging and inclusive workplace environment by addressing employee concerns, managing conflict resolution, and enhancing employee engagement initiatives.</li><li>Develop and implement training programs to support professional growth and future leadership development.</li><li>Ensure the company is compliant with HR regulations, employment laws, and industry standards across state, federal, and local levels.</li><li> Design and execute effective performance management systems, including goal setting, regular feedback, and performance reviews.</li><li>Oversee and enhance compensation practices and employee benefits programs to stay competitive in the biotech talent market.</li><li>Promote the company’s core values and drive efforts to ensure alignment with corporate culture.</li></ul>

Client Services Specialist Are you a detail-oriented professional with a passion for client services and marketing? Robert Half is seeking a Client Services Specialist for a Fortune 500 company in Irvine, CA!This in-person role is perfect for someone with strong administrative and marketing experience, proficiency in InDesign, and a knack for managing budgets and reports. Why You’ll Love This Role:✔ Competitive Pay: $30.60/hr✔ Monday – Friday | 8 AM – 5 PM✔ Work with a well-established team in the real estate industry✔ Long-term assignment: 6 months Key Responsibilities:🔹 Data entry and database updates🔹 Managing listing updates & ensuring compliance🔹 Marketing & design work (sending client gifts, updating materials)🔹 Expense & marketing reporting🔹 Handling listing agreements & paperwork🔹 Coordinating marketing budgets & processing team vouchers🔹 Ensuring mailing list accuracy & serving as the marketing/administrative point person

IT Support Technician *Email valerie.montoya@rht(.com) for consideration* Robert Half Technology is currently seeking IT Support Technician to join our client's team in San Diego, CA (92101). The IT Support Technician will be the first point of contact for IT related questions for software, hardware, applications and desk side support! In addition, IT Support Technician will be responsible for the installation, configuration and maintenance of computer hardware and peripherals while providing administrative duties for on-boarding employees. ***This position is onsite, NOT REMOTE, local candidates only will be considered*or

Administrative Assistant Robert Half is proud to work with leading organizations in the tech industry, providing unmatched staffing solutions to help businesses thrive. Our client, an innovative and fast-growing technology company, is seeking an organized and proactive Administrative Assistant to join their team. This role is based in a dynamic and collaborative environment, where your organizational skills and attention to detail will directly contribute to their success. Key Responsibilities:<ul><li>Maintain and coordinate multiple busy calendars, schedule meetings, and ensure deadlines are met.</li><li>Prepare, edit, and format reports, presentations, and other professional documents as needed.</li><li>Handle correspondence, emails, and inquiries efficiently, acting as a liaison between departments and external parties.</li><li>Arrange logistics for meetings, including booking conference rooms, setting up virtual meetings, and managing agendas.</li><li>Assist with filing, data entry, and maintaining organized records.</li><li>Process and track expense reports, invoices, and purchase orders.</li><li>Order office supplies, manage shipping and receiving, and assist with event planning and coordination.</li><li>Provide general support to various team members and departments to meet key goals and deliverables.</li></ul>

Sr. Systems Engineer Position Overview: Responsible for provisioning, installation, configuration, operation and maintenance of enterprise-class systems, software, and any related enterprise infrastructure. Tasks completed autonomously with little or no supervision. Runs projects and participates in design. Provides peer direction and mentoring to less experienced employees and provides end user support services to the desktop function, c-suite support as needed and participate in HRs onboarding and off boarding process as required. Performs as Subject Matter Expert in a minimum of one IT focused specialty. Responsibilities: Functions will include, but not limited to: • Support on-premise and cloud-based global compute/storage infrastructure. Assist in design on-premise and cloud solutions for IT & Product/Engineering Infrastructure. • Lead projects, implement new solutions and technology autonomously while providing documentation. • Remotely manage Windows & Linux servers, improve systems automation & patch management using SCCM and like toolsets. Monitoring, and troubleshooting. Access control & OS/application diagnostics. • Support and manage Azure and AWS environments. Virtual Machine & Network design/provisioning, patch management, application hardening etc. Global Subscription & Billing management & reporting. • Support and manage Cloudflare environment. Including all global domains & DNS management, documentation, standardization & consolidation behind Cloudflare Proxy & WAF. • Support and manage Mimecast email security environment. Advanced Policy configuration & message trace diagnostics. • Support and manage on-prem & Azure-based Hybrid Active Directory, Domain Controllers, Exchange Hybrid Server, & Exchange Online mailboxes & configurations. System design, implementation and support. • Support and manage Microsoft 365/Azure AD/Entra ID tenant settings, policies, including Microsoft Security & Purview Compliance Portal. • Assist with Atlassian Application Administration & Configurations inc. JIRA, JSM, Confluence, BitBucket, Fisheye/Crucible. • Second level end-user support services (laptops, printers, application issues, etc). • Server and application monitoring (PRTG/Zabbix or similar toolsets).

Customer Service Representative An outstanding company in Fallbrook is searching for a professional and customer-focused Customer Service Representative to join their team. In this role, you will play a key part in ensuring an exceptional experience for clients and customers alike by providing courteous and efficient support. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and in-person with professionalism and efficiency.</li><li>Resolve product or service issues by identifying the problem, offering solutions, and following up to ensure resolution.</li><li>Process orders, purchases, and returns while maintaining accurate customer records in the company database.</li><li>Work closely with other departments, such as sales and operations, to address and resolve customer concerns promptly.</li><li>Maintain a strong knowledge of company products and services to assist customers effectively and provide product recommendations.</li></ul>

Customer Service Representative Robert Half is partnering with a highly respected and rapidly growing company located in North County, CA, to find a motivated and dedicated Customer Service Representative who excels in delivering exceptional client experiences. This is a fantastic opportunity for someone who thrives in a team-oriented environment and is eager to build or grow their career with an organization that values its employees as much as its customers. The ideal candidate is someone with outstanding communication skills, a proactive mindset, and the ability to think critically when solving customer concerns. If you’re passionate about helping others, love tackling challenges, and want to work with an organization committed to excellence, we encourage you to apply today! Key Responsibilities:Customer Interaction and Communication:<ul><li>Provide a high level of customer service by addressing inquiries via phone, email, and chat channels in a timely and professional manner.</li><li>Handle a high volume of customer interactions with professionalism and accuracy, ensuring all questions, concerns, and issues are resolved quickly and effectively.</li><li>Handle escalated customer situations calmly and professionally, seeking appropriate resolutions or forwarding them to the designated department when necessary.</li><li>Act as the first line of support for inbound calls, ensuring all customers receive accurate information about company products, services, and policies.</li></ul>Order and Account Management:<ul><li>Assist customers with placing, modifying, or canceling orders, as well as processing returns and exchanges.</li><li>Update customer records in the company database with detailed notes regarding customer interactions.</li><li>Track and manage orders, shipments, and account statuses, ensuring any discrepancies are addressed immediately.</li></ul>Documentation and Reporting:<ul><li>Document all customer interactions thoroughly in the customer relationship management (CRM) system, ensuring accurate records are maintained for team collaboration and follow-up.</li><li>Analyze customer issues and escalate recurring patterns to management while providing suggestions for improvement based on customer feedback.</li><li>Run periodic reports on customer interactions, purchase history, and resolution efficiency to aid the team in making informed business decisions.</li></ul>

Human Resources Assistant A prominent organization in Escondido, CA is hiring an HR Assistant with a strong focus on supporting onboarding, technology, and HR analytics. This position is ideal for a tech-savvy HR professional looking to grow within a high-performing HR team in a corporate setting. Key Responsibilities:HR Data Management:<ul><li>Manage and maintain HR data using the organization’s HRIS systems (e.g., Workday or ADP).</li><li>Generate and analyze HR reports related to employee turnover, retention, and payroll accuracy.</li><li>Ensure compliance with data privacy standards and confidentiality protocols.</li></ul>Onboarding & Employee Training:<ul><li>Facilitate the onboarding process for new hires, including tech setup, policy reviews, and orientation sessions.</li><li>Coordinate employee training programs, document attendance, and track compliance.</li></ul>Policy & Procedure Expertise:<ul><li>Support compliance by updating employee handbooks and ensuring adherence to workplace regulations.</li><li>Partner with HR leadership to research and help implement best practices in employee engagement and development.</li></ul>

Staff Accountant We are seeking a dedicated and detail-oriented Staff Accountant to join our non-profit organization. This position is ideal for an accounting professional with 3+ years of general ledger experience who thrives in a dynamic, mission-driven environment. The Staff Accountant will play a critical role in supporting multi-entity accounting functions, with a strong emphasis on managing accruals and ensuring accuracy in financial reporting. You will have the opportunity to grow into a Sr. Accountant with our organization. Key Responsibilities:General Ledger Accounting<ul><li>Maintain and reconcile general ledger accounts across multiple entities to ensure accuracy and compliance with standards.</li><li>Post journal entries, including month-end and year-end close activities, with a focus on accrual-based accounting.</li></ul>Accrual Management<ul><li>Prepare, analyze, and monitor accruals to ensure expenses are correctly recorded in the proper accounting period.</li><li>Assist in the continuous improvement of accrual processes to streamline procedures and enhance efficiency.</li></ul>Multi-Entity Accounting<ul><li>Handle accounting processes and financial statements for multiple entities within the organization, ensuring intercompany transactions are accurately recorded.</li><li>Collaborate with internal stakeholders to provide timely and accurate financial data across entities.</li></ul>Financial Reporting and Compliance<ul><li>Assist in preparing accurate monthly, quarterly, and annual financial statements for internal and external stakeholders.</li><li>Support compliance with non-profit accounting standards, regulations (GAAP), and grant requirements.</li></ul>Audit and Internal Controls<ul><li>Contribute to audit preparations by ensuring accurate documentation and support for financial statements and transactions.</li><li>Assist in maintaining and improving internal control procedures to ensure financial data integrity.</li></ul>

Senior Accountant (5+ Years of Experience) We are seeking an experienced and motivated Senior Accountant to join a thriving organization. As a critical member of the finance team, the Senior Accountant will take responsibility for ensuring accurate financial reporting, supporting compliance efforts, and mentoring junior accounting staff. If you are a highly detail-oriented professional with at least five years of accounting experience, this role offers the perfect blend of challenge and growth potential! Key Responsibilities:<ul><li>Prepare and review financial statements to ensure compliance with GAAP and company policies.</li><li>Reconcile complex general ledger accounts and resolve variances.</li><li>Lead month-end and year-end close processes, including journal entries and financial reporting.</li><li>Analyze financial data to identify trends, variances, and areas for improvement.</li><li>Collaborate with auditors by providing necessary documentation and explanations.</li><li>Manage fixed assets, depreciation schedules, and balance sheet reconciliations.</li><li>Supervise and support staff accountants by providing training and technical guidance.</li></ul>

Bilingual Spanish Receptionist A well-established company in [Location] is seeking a friendly and professional Bilingual Spanish Receptionist to be the face of the organization. The ideal candidate will have excellent communication skills in both English and Spanish and will excel at providing a welcoming experience for visitors and callers. If you have strong organizational skills and enjoy being at the center of a team’s success, this role is for you! Key Responsibilities:<ul><li>Greet and assist visitors and manage a multi-line phone system to direct calls to the appropriate departments.</li><li>Maintain front desk organization, ensuring a clean and functional reception area.</li><li>Coordinate schedules and meeting spaces as needed for office activities.</li><li>Assist with data entry, file maintenance, and distributing mail or office supplies.</li><li>Translate documents and correspondence from English to Spanish or vice versa, as needed.</li><li>Support other departments with administrative tasks such as preparing correspondence and tracking information.</li><li>Provide a professional, welcoming demeanor in both Spanish and English to ensure all guests feel supported.</li><li>Handle inquiries from clients and team members effectively and promptly.</li></ul>

Administrative Coordinator A growing company in Rancho Santa Fe, CA is seeking an organized and proactive Administrative Coordinator to join their team. This role is vital to supporting daily operations and ensuring the smooth execution of administrative tasks across various departments. If you're a highly organized professional who thrives in a fast-paced environment and enjoys ensuring everything is running efficiently, this could be the perfect role for you! Key Responsibilities:Coordination & Administrative Support:<ul><li>Manage and coordinate schedules, meetings, and appointments across departments.</li><li>Assist in the preparation of reports, presentations, and other professional correspondence.</li><li>Monitor and order office supplies to ensure all team members have the tools they need to succeed.</li></ul>Communication Management:<ul><li>Act as a point of contact between departments and external vendors or clients to ensure smooth communication.</li><li>Respond to inquiries via phone, email, or in-person contact promptly and professionally.</li></ul>Organizational Efficiency:<ul><li>Help establish and maintain operational processes to optimize workflow and improve productivity.</li><li>Keep records up-to-date and organized, including confidential documents and filing systems.</li></ul>

Senior Accountant A highly regarded organization in Solana Beach, CA is partnering with Robert Half to hire a dedicated and detail-oriented Senior Accountant. This position is a fantastic opportunity for a seasoned accounting professional who thrives in a dynamic environment and is eager to take a hands-on role in supporting the company’s financial success. If you’re passionate about owning the accounting process and improving workflow efficiency, this role is for you! Key Responsibilities:Financial Reporting:<ul><li>Prepare, review, and analyze financial statements, ensuring compliance with GAAP.</li><li>Reconcile complex general ledger accounts and resolve discrepancies efficiently.</li><li>Assist with month-end, quarter-end, and year-end close processes, preparing journal entries and accruals.</li></ul>Variance Analysis & Budgeting:<ul><li>Conduct monthly variance analysis and provide recommendations for managing costs and improving financial performance.</li><li>Support budgeting and forecasting processes, ensuring alignment with company goals.</li></ul>Compliance & Auditing:<ul><li>Assist in coordinating annual audits and resolving audit findings.</li><li>Maintain compliance with tax regulations and other financial statutes, collaborating with external tax advisors as needed.</li></ul>Process Improvement:<ul><li>Develop and implement best practices and internal controls to optimize accounting workflows.</li><li>Mentor junior accounting staff and provide guidance on complex accounting issues.</li></ul>

VP, Global Finance Position SummaryJohn Asdell with Robert Half is partnered with a global manufacturing and distribution company with annual revenues of approximately $500 million worldwide that is seeking an experienced and strategic Vice President of Finance to join its executive leadership team. This role provides comprehensive financial leadership across the company’s international footprint with operations in Asia and the United States. Reporting directly to the CEO and President, the VP of Finance will drive financial strategies, oversee operational efficiency, and ensure the company is well-positioned to achieve its growth objectives. Seeking candidates local to Southern California. The role will be base in San Diego County in the US headquarters. Relocation assistance is not available for this position. ResponsibilitiesFormulate and execute strategic financial initiatives that align with the company’s global vision and long-term objectives.Serve as the financial advisor to the CEO, President, and executive leadership team, ensuring data-driven decisions that maximize profitability and mitigate risk.Oversee financial planning, forecasting, and budgeting processes, including identifying opportunities to optimize operations and reduce costs.Oversee treasury management, including cash flow optimization, liquidity planning, and vendor payment processes.Serve as the point of contact for global banking relationships, ensuring favorable terms and optimizing credit, lending, and debt agreements.Implement FX hedging strategies and other financial tools to mitigate currency exchange risks across international operations.Lead the financial evaluation of M& A opportunities, including valuation modeling, synergies forecasting, and integration planning.Conduct thorough due diligence and risk assessment for potential acquisitions or partnerships.Support post-merger planning and execution, ensuring financial alignment throughout the integration process.Manage financial operations across Asia and the U.S., ensuring compliance with local and international regulations, including tax laws, GAAP, and IFRS.Develop standardized processes, tools, and reporting practices to provide consistent, transparent financial data globally.Advise on transfer pricing strategies and international tax planning to optimize overall financial performance.Collaborate with manufacturing, supply chain, and procurement teams to manage costs, enhance efficiency, and analyze profitability at a product and regional level.Lead financial risk management initiatives, including inventory financing, insurance coverage, and debt management.Partner with IT and business units to enhance ERP systems and streamline financial operations.Ensure the timely preparation of accurate, detailed financial close, statements, and reporting for internal and external stakeholders.Direct corporate governance efforts and ensure strict compliance with all regulatory and legal reporting requirements.Manage internal and external audits and establish system-wide controls to safeguard company assets.Build, inspire, and lead a high-performing finance organization across multiple countries and regions.Foster cross-functional collaboration within the finance team and ensure professional development opportunities for team members.

Attorney/Lawyer Robert Half Legal has partnered with a reputable firm in downtown San Diego on a full time/direct hire associate attorney search. The firm prides themselves on being inclusive as the associates are very tight knit and have great support and mentorship from the partners. Salary for the role is budgeted to 150K. You have the opportunity to join a growing family law department. There will be some opportunity to work remote and the billable hours are manageable at 1800. Responsibilities include:<ul><li>Assist supervising attorney in management of family law cases</li><li>Draft letters, pleadings, financial disclosures, mediation briefs, and trial briefs</li><li>Propound and respond to discovery, prepare meet and confer letters, and prepare motions to compel</li><li>Prepare deposition outlines and exhibits </li><li>Defend and take depositions</li><li>Prepare witness questions for evidentiary hearings and trial</li><li>Conduct legal research and prepare memorandums </li><li>Prepare for and attend ex parte hearings, RFO hearings, and other matters</li><li>Routine client contact</li><li>Ability to handle matters from inception to conclusion</li><li>Track billable time</li></ul>

Customer Service Representative Are you passionate about delivering exceptional customer service and looking for a new opportunity in La Jolla, CA? Robert Half is currently seeking a Customer Service Representative for a call center role with one of our valued clients. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy interacting with customers to provide support and solutions. Key Responsibilities<ul><li>Handle high-volume inbound and outbound calls to address customer inquiries, concerns, and complaints in a professional and friendly manner.</li><li>Resolve customer issues efficiently, providing accurate information and offering appropriate solutions.</li><li>Maintain detailed and accurate records of customer interactions using the company’s CRM or call management software.</li><li>Ensure all customer interactions are followed through to completion, escalating issues to higher management when necessary.</li><li>Stay informed about products and services offered by the company to better assist customers with their needs.</li><li>Adhere to company policies and compliance guidelines in every interaction.</li></ul>

Medical Biller A growing healthcare practice in San Marcos, CA, is seeking a Medical Biller eager to develop their career in a collaborative and supportive team environment. This is a great opportunity for someone who is looking to grow within the medical billing field and gain hands-on experience while contributing to a thriving practice! Key Responsibilities:Billing & Insurance:<ul><li>Assist with preparing and submitting patient claims to insurance providers for timely reimbursement.</li><li>Verify insurance eligibility and coordinate pre-authorizations for procedures as necessary.</li><li>Perform follow-ups with insurance companies to resolve any claim denials or payment delays.</li></ul>Patient Account Management:<ul><li>Post payments to patient accounts and ensure correct allocation of payments.</li><li>Respond to patient inquiries regarding billing and educate them on payment options.</li></ul>Administrative Support:<ul><li>Maintain accurate records of billing correspondence and compliance documentation.</li><li>Assist with generating reports on billing activity for internal review and quality auditing.</li></ul>