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7 results for Desktop Support Analyst in Burbank, CA

Desktop Support Technician

Valencia, CA
onsite
Temporary
23 - 28 USD / Hourly
We are seeking an on-site Desktop Support Technician to join our IT team and deliver exceptional end-user and desktop support across approximately 80 devices. This role will work directly in our IT quad alongside two Level 2 support technicians, helping manage early-stage PC lifecycle and providing hands-on troubleshooting for hardware and software issues. Key Responsibilities:<ul><li>Provide daily desktop and end-user support for internal staff, handling tasks such as password resets, Active Directory management, software installations, wireless connectivity, and IP phone resets.</li><li>Perform PC imaging and deployment, with a preference for experience using Autopilot and USMT for data transfers.</li><li>Troubleshoot computer hardware and software problems, collaborating with Level 2 team members for escalated concerns.</li><li>Manage ticket resolution using Freshservice (or similar ticketing systems) to ensure timely and accurate responses to support requests.</li><li>Assist in early-stage PC lifecycle management, including setup, imaging, and deployment for approximately 80 devices.</li><li>Support SCCM and/or Intune environments as needed during imaging and configuration tasks.</li></ul>
2026-04-10T00:00:00Z

Help Desk/Desktop Support Analyst

Valencia, CA
onsite
Temporary
26.6 - 30.8 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Valencia, California. This long-term contract position is ideal for someone with a strong background in troubleshooting hardware and software, providing end-user support, and managing desktop setups. If you are passionate about delivering excellent technical support and thrive in a collaborative environment, we encourage you to apply. Responsibilities: • Provide hands-on technical support for desktops, including troubleshooting hardware and software issues. • Assist with imaging and configuring PCs using tools such as Autopilot. • Address end-user support requests, including password resets, software installations, and connectivity troubleshooting. • Manage and resolve service desk tickets promptly and efficiently. • Maintain and support Active Directory, ensuring proper user access and permissions. • Collaborate with team members to ensure seamless execution of data transfers and system setups. • Utilize ticketing systems, such as Freshservice, to track and document support tasks. • Offer guidance and training to users on basic technical issues and system usage. • Support the deployment and maintenance of Microsoft Intune for device management.
2026-04-14T00:00:00Z

Help Desk Analyst 3

Los Angeles, CA
onsite
Temporary
35 - 45 USD / Hourly
We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment. Responsibilities:• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.• Support and troubleshoot Adobe Creative Suite applications for end users.• Administer and manage Intune for device and application security.• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.• Utilize Active Directory and Azure Active Directory for user account management and access control.• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.• Collaborate with team members to continuously improve IT support processes and practices.
2026-04-09T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary
35.625 - 41.25 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-04-03T00:00:00Z

Senior Technical Support Specialist

Beverly Hills, CA
onsite
Temporary
40 - 55 USD / Hourly
*Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area. Position: Senior Technical Support Specialist (Municipal & IT)Hours/Duration: 40 hrs/wk, M-F, PST Hours, CTH/FTETop Skills: Public Safety Systems + Microsoft Tech SupportOnsite/Remote: OnsiteCompany: Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality JD:<ul><li>Focus: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li>Learning Opportunities: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li>General IT & Microsoft Support: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li>Vehicle Techn Support: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li>White-Glove Support: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li>Public Sector/Safety Tech: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul>Benefits:<ul><li>Sign-On/Annual Bonus</li><li>M/D/V</li><li>Holiday Pay (12/yr)</li><li>Vacation Pay (10/yr)</li><li>Admin or Sick Leave (10/yr)</li><li>Life/Disability, Retirement</li><li>Comp Program ($50/Month)</li></ul>
2026-04-03T00:00:00Z

Cloud Systems Analyst

Irvine, CA
onsite
Permanent
130000 - 140000 USD / Yearly
We are looking for a skilled Cloud Systems Analyst to manage and optimize a complex SAP S/4HANA Cloud and SAP Analytics Cloud ecosystem in Irvine, California. This role demands technical expertise, a proactive approach, and the ability to independently resolve system issues within a dynamic production environment. The ideal candidate will play a pivotal role in ensuring system stability while supporting the Finance and Accounting operations. Responsibilities: • Administer and maintain the SAP S/4HANA production environment, focusing on Finance modules such as GL, AP, AR, and Fixed Assets. • Manage user roles, permissions, and troubleshoot system issues to ensure seamless performance. • Oversee SAP Analytics Cloud operations, including user provisioning, permissions, and development of reports and dashboards. • Monitor and support third-party integrations like AP automation, card management, and banking/payment platforms, ensuring data flow efficiency. • Collaborate with Finance and Accounting teams to understand workflows and address system-related challenges. • Provide hands-on training and responsive support to end-users to enhance their experience with the system. • Maintain detailed documentation of system processes, integrations, and architecture for reference and compliance purposes. • Identify opportunities for automation and system improvements to optimize performance. • Stay up-to-date on SAP technologies and recommend strategies for system enhancement and optimization. • Resolve complex technical issues independently to minimize reliance on external vendors.
2026-04-14T00:00:00Z

Customer Support Specialist

Redondo Beach, CA
onsite
20 - 22 USD / Hourly
We are looking for a success-driven and knowledgeable Customer Support Specialist to join our team in Redondo Beach, California. In this role, you will provide exceptional support to customers, focusing on electric bikes and ensuring their satisfaction with our products and services. This is a fantastic opportunity to combine your expertise in e-bikes with a customer-oriented mindset in a fast-paced and innovative environment. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Provide expert advice and solutions to customers regarding e-bike functionality, features, and troubleshooting. • Assist customers in resolving connectivity issues and other technical challenges with their e-bikes. • Maintain accurate and detailed records of customer interactions and resolutions in the system. • Collaborate with internal teams to address and resolve customer concerns effectively. • Guide customers through the purchasing process, offering support with product selection and order placement. • Stay up-to-date on the latest e-bike technologies and company offerings to provide accurate information. • Deliver exceptional customer service, ensuring a positive experience at every touchpoint. • Identify opportunities to improve customer satisfaction and suggest process enhancements. • Work efficiently in a dynamic environment, balancing multiple tasks and priorities.
2026-04-14T00:00:00Z