22 results for Customer Service Specialist in Bronx, NY

Customer Service Representative

Caldwell, NJ
onsite
Permanent
75000 - 85000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-02-12T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Permanent
40000 - 50000 USD / Yearly
40,000 - 50,000 Benefits:<ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours. Key Responsibilities:<ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul>
2026-02-09T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a success driven Customer Service Representative to join our team in New York, New York. In this long-term contract role, you will be the first point of contact for customers, providing exceptional service and ensuring their needs are met efficiently. This position offers an opportunity to contribute to a non-profit organization by delivering outstanding support and care to its clientele. Responsibilities: • Respond promptly and professionally to incoming customer inquiries via phone and other communication channels. • Accurately process and manage customer orders, ensuring all details are entered correctly. • Handle inbound and outbound calls to address customer concerns, provide information, and resolve issues. • Maintain detailed records of customer interactions, transactions, and feedback. • Collaborate with team members to improve service quality and ensure customer satisfaction. • Follow organizational guidelines and standards to deliver consistent and high-quality service. • Address customer complaints with empathy and provide appropriate solutions. • Monitor and prioritize tasks to meet deadlines and service-level agreements. • Provide insights and suggestions to improve customer service processes.
2026-03-02T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Process and manage order entries accurately to ensure timely fulfillment. • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions. • Handle both inbound and outbound calls as needed, ensuring customer needs are met. • Track and document customer interactions and updates in the system for record-keeping purposes. • Collaborate with team members to improve processes and enhance customer satisfaction. • Provide clear and concise information to customers regarding products, services, and policies. • Identify and escalate complex issues to the appropriate team or supervisor when necessary. • Maintain up-to-date knowledge of company offerings to provide accurate support. • Ensure compliance with company guidelines and procedures in all customer interactions.
2026-03-04T00:00:00Z

Customer Service Representative

Flanders, NJ
onsite
Permanent
65000 - 75000 USD / Yearly
A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: Customer Service Representative Responsibilities:• Process customer orders, quotes, and account requests with precision and efficiency.• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.• Address and resolve customer concerns professionally, escalating complex issues when necessary.• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.• Provide clients with detailed product, pricing, and service information.• Assist in account management initiatives and contribute to customer retention strategies.• Identify opportunities to enhance processes and improve the overall client experience. This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today!
2026-02-16T00:00:00Z

Customer Service Representative

Baldwin, NY
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an organized and customer-focused Customer Success Specialist to join our team! In this contract role, you will play a crucial part in ensuring client satisfaction by providing outstanding support and gathering information essential for various internal departments. If you have a background in customer service and enjoy solving problems while maintaining strong client relationships, we encourage you to apply! Responsibilities:• Respond promptly to customer inquiries and resolve issues with professionalism and efficiency.• Maintain and update client records using CRM tools and databases.• Address and resolve complaints to enhance customer satisfaction.• Administrative duties as needed: filing, copying, scanning
2026-03-04T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a skilled and dedicated Customer Service Representative to join our team in Lyndhurst, New Jersey. In this long-term contract role, you will be the first point of contact for customers, ensuring their needs are met with professionalism and efficiency. This position is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences. Responsibilities: • Respond promptly to incoming phone calls, addressing customer inquiries and connecting them to the appropriate team or solution. • Provide direct and accurate answers to customer questions, minimizing the need for transfers whenever possible. • Deliver exceptional customer service through active listening, empathy, and problem-solving. • Collaborate with internal teams to resolve customer requests and issues effectively. • Manage and resolve customer complaints with professionalism, ensuring a positive outcome. • Maintain detailed records of customer interactions and resolutions for future reference. • Enter data accurately into the company’s systems, including Salesforce, following basic training. • Identify and create sales leads and opportunities based on customer interactions.
2026-03-03T00:00:00Z

Customer Service Manager

Kenilworth, NJ
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. Responsibilities:• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.• Respond promptly to inquiries, resolving concerns efficiently and professionally.• Manage customer service operations for online sales and remote showroom support.• Provide sales assistance and support for assigned representative showrooms.• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.• Build and maintain strong relationships with customers to encourage repeat business.• Process and oversee sales orders, including delivery coordination and payment execution.• Address returns and claims, coordinating with carriers and ensuring proper documentation.
2026-03-02T00:00:00Z

Client Services Representative

Parsippany, NJ
onsite
Permanent
110000 - 130000 USD / Yearly
A wealth management firm is seeking a client‑focused Wealth Advisor to lead planning conversations, manage client relationships, and guide families through all stages of their financial life cycle. This role combines relationship management, financial planning, and investment oversight, with a strong emphasis on delivering personalized strategies and long‑term guidance.Responsibilities<ul><li>Lead discovery, planning, and review meetings with new and existing clients</li><li>Manage a select client portfolio and provide ongoing financial guidance</li><li>Review portfolios, adjust allocations, and identify new planning opportunities</li><li>Develop customized financial, tax, estate, and retirement strategies</li><li>Collaborate with the Portfolio Manager to ensure appropriate investment positioning</li><li>Coordinate client needs across internal teams and maintain accurate documentation</li><li>Support onboarding, research, and client service activities</li><li>Build strong client relationships and help grow the business through referrals</li></ul>Qualifications<ul><li>Bachelor’s degree or higher</li><li>FINRA Series 7 and 66 (or 63/65)</li><li>CFP required</li><li>Experience with goals‑based planning tools (eMoney, MoneyGuidePro, etc.)</li><li>Strong communication and presentation skills</li><li>Ability to explain complex financial concepts clearly</li><li>Detail‑oriented, organized, and a strong problem‑solver</li><li>Wealth management experience with sound judgment and client‑first mindset</li><li>Collaborative and comfortable working in a small‑firm environment</li></ul>
2026-02-05T00:00:00Z

Customer Service

North Bergen, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are seeking a highly organized and client-focused Customer Service and Account Manager to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills. Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul>
2026-02-25T00:00:00Z

Client Services Advisor

Morris Plains, NJ
onsite
Permanent
80000 - 90000 USD / Yearly
Our client is seeking a Service Advisor to support and deepen existing client relationships within a growing wealth management firm. This role focuses on financial planning, client service, and portfolio oversight—no business development required. Key Responsibilities:<ul><li>Lead discovery, review, and planning meetings with current and prospective clients</li><li>Serve as primary advisor for select clients and manage ongoing portfolio reviews</li><li>Adjust asset allocations and identify new asset opportunities within existing relationships</li><li>Develop customized financial plans and guide clients through all stages of their financial lifecycle</li><li>Handle complex planning needs including tax, estate, retirement, and investment strategy</li><li>Collaborate with Portfolio Management, Trading, Compliance, and Client Service teams</li><li>Lead client onboarding and maintain accurate client notes</li><li>Organize tasks across the team and ensure timely follow-up</li></ul>
2026-03-03T00:00:00Z

Sr. Customer Service Representative

Montvale, NJ
onsite
Temporary
28.5 - 33 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team near Montvale, New Jersey. This long-term contract position requires exceptional organizational and communication skills to ensure seamless coordination between customers, servicing dealers, and internal teams. The ideal candidate will thrive in a fast-paced environment, handling dispatch operations and customer inquiries with efficiency and professionalism. Responsibilities:• Receive and prioritize service requests, dispatching them promptly to servicing dealers.• Monitor technician progress and provide timely updates to customers regarding job status.• Communicate detailed job instructions and service requirements clearly to servicing dealers.• Maintain accurate records of dispatch times, service notes, estimated arrival times, and job completion logs.• Coordinate follow-up visits, parts needs, or additional assistance for multi-step service jobs.• Ensure dispatch decisions align with service-level agreements and response-time standards.• Handle inbound customer calls, addressing inquiries related to service requests, scheduling, and updates.• Create and update service orders using dispatching software and organizational tools.• Utilize troubleshooting guides and workflows to gather necessary job information efficiently.• Address customer concerns with professionalism and escalate issues only when required.
2026-03-03T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-02-11T00:00:00Z

IT Support Specialist

New York, NY
onsite
Permanent
65000 - 85000 USD / Yearly
Join our team as an IT Support Specialist, where you will oversee the day-to-day operation, provide technical support, and collaborate on system upgrades and maintenance projects. You’ll work closely with our global IT team and be involved with a range of IT initiatives supporting our business needs.Key Responsibilities<ul><li>Provide day-to-day IT support globally, resolving technical issues for users</li><li>Escalate unresolved issues to internal or external partners as needed</li><li>Ensure adherence to corporate security standards for computers and servers</li><li>Follow all documented IT procedures and workflows</li><li>Assist in the preparation and maintenance of user manuals and other technical documentation</li><li>Support the testing of IT security and cyber incident response plans</li><li>Complete administrative and ad-hoc tasks as directed by management</li></ul>What We’re Looking ForYou are a motivated self-starter with a continuous learning mindset and strong initiative. You enjoy solving problems, thrive in a teamwork environment, and are committed to maintaining secure and reliable systems.
2026-02-19T00:00:00Z

IT Support Specialist

Hackensack, NJ
onsite
Permanent
70000 - 90000 USD / Yearly
We are looking for a skilled IT Support Specialist to join our team in Hackensack, New Jersey. In this role, you will serve as a key point of contact for resolving technical issues and ensuring seamless IT operations within a legal environment. This position requires strong troubleshooting skills, proactive problem-solving abilities, the ability to work with outside IT vendors and a commitment to delivering exceptional technical support. Responsibilities:<ul><li>Serve as primary liaison between the firm and third-party IT support</li><li>Ensure deployment and maintenance of office technology (computers, printers, scanners, phones)</li><li>Provide technical support and troubleshooting for hardware, software, and peripherals</li><li>Track and resolve issues</li><li>Install and configure equipment per firm guidelines</li><li>Maintain conference room AV and video conferencing systems</li><li>Assist with office moves, remote events and office support as needed</li><li>Address wireless connectivity issues for internal and external users</li><li>Coordinate repairs with vendors</li><li>Perform other duties as assigned</li></ul>
2026-03-04T00:00:00Z

Communication Specialist

New York, NY
remote
Temporary
28.5 - 33 USD / Hourly
We are looking for a Communication Specialist to join our team on a contract basis in New York, New York. This role involves supporting a high-profile event that features extensive programming, multiple speakers, and evening galas in a dynamic and fast-paced environment. The ideal candidate will excel in written communication, exhibit strong organizational skills, and thrive in collaborative settings. Responsibilities: • Prepare and manage a wide range of event materials, including memos, biographies, briefings, and talking points. • Coordinate logistical and administrative details, such as session preparation, documentation, and material distribution. • Ensure the seamless execution of programs by maintaining accuracy across multiple workstreams. • Organize and maintain event-related assets and documentation for easy access and reference. • Collaborate effectively with internal stakeholders to ensure all event preparations are completed on time. • Support the planning and execution of evening galas and other high-visibility sessions. • Adapt quickly to the fast-paced environment and address last-minute changes or challenges as they arise. • Provide clear communication and updates to team members throughout the event preparation process. • Monitor event timelines and ensure all deliverables are met according to schedule.
2026-02-19T00:00:00Z

Document Services Specialist

New York, NY
onsite
Temporary
30 - 35 USD / Hourly
Robert Half is seeking an experienced Document Services Specialist to support our law firm clients’ attorneys and staff. This role is responsible for creating, editing, formatting, and finalizing a wide range of legal documents using Microsoft Office applications. Candidates must be highly skilled in Word and Excel, with strong attention to detail and the ability to work efficiently in a fast‑paced legal environment. PowerPoint experience is a plusPay: $30–$35/hour Schedule: Monday–Friday, Standard Business Hours Location: Onsite, 5 days/week (Manhattan, NY) Employment Type: Contract (through Robert Half) Duration: 1-2 Months Key Responsibilities<ul><li>Draft, edit, and format letters, briefs, memoranda, and other legal documents</li><li>Accurately input, scan, convert, and format documents</li><li>Analyze document requirements and provide time estimates</li><li>Format large Excel spreadsheets into clean and printable formats</li><li>Perform proofreading, spell checks, and cross-checks for accuracy</li><li>Clean and correct corrupted documents and remove metadata</li><li>Convert documents using various applications to meet client standards</li><li>Transfer and receive documents electronically</li><li>Perform EDGAR filings as needed</li><li>Assist with SEC‑compliant PDF/A conversions</li><li>Participate in ongoing training for document services systems</li><li>Support the team in meeting client deadlines</li><li>Stay current on updates to specialized applications and software tools</li></ul>
2026-03-03T00:00:00Z

Human Resources Specialist

Norwalk, CT
onsite
Permanent
65000 - 75000 USD / Yearly
A consumer products company in Norwalk, CT is seeking an HR Specialist to join their team and play a critical role in building and sustaining a high-performing, but lean HR Department. This position will assist with full-cycle recruitment efforts, manage onboarding processes, and assist with general Human Resources strategies that align with business objectives. This role requires a hands-on professional who thrives in a fast-paced but lean department and is passionate about developing great people. Key Responsibilities <ul><li>Manage full-cycle recruiting efforts for manufacturing, engineering, administrative, and leadership roles.</li><li>Maintain accurate employee records and HRIS data.</li><li>Assist with benefits enrollment and employee inquiries as needed.</li><li>Support performance management and employee development initiatives.</li><li>Post job openings on job boards, social media, and industry platforms; source candidates through networking, referrals, and direct outreach.</li><li>Screen resumes, coordinate hiring manager interviews, and manage offer processes.</li><li>Build and maintain a strong pipeline of qualified candidates for critical and hard-to-fill roles.</li><li>Track recruiting metrics (time-to-fill, cost-per-hire, source effectiveness) and recommend process improvements.</li><li>Represent the company at job fairs, community hiring events, and local workforce development initiatives.</li><li>Lead and coordinate onboarding activities for new hires, including orientation and new hire documentation.</li><li>Ensure compliance with federal, state, and local employment laws during onboarding.</li><li>Partner with operations leaders to ensure smooth integration of new employees into the production environment.</li><li>Monitor new hire engagement and retention during the first 90 days and provide feedback to leadership.</li><li>Collaborate on employee engagement programs and workforce planning efforts.</li><li>Ensure adherence to company policies and employment regulations.</li></ul>
2026-02-20T00:00:00Z

Human Resources Specialist

New York, NY
onsite
Permanent
60000 - 75000 USD / Yearly
Are you a human resources specialist looking for your next career opportunity in New York City? Our client is expanding, and is seeking an HR Specialist to join their dynamic team. Be part of a company that thrives on collaboration, innovation, and excellence as they embark on exciting initiatives to build a world-class workforce! Position Summary:The HR Specialist will play a key role in developing and managing recruitment strategies to attract top talent and ensure compliance with all employment regulations. The ideal candidate will have a passion for recruitment, a keen eye for detail, and a desire to contribute to our firm’s growth by providing exceptional support to managers and candidates throughout the hiring process.Primary Responsibilities:<ul><li>Develop, facilitate, and implement all phases of the recruitment process.</li><li>Collaborate with department managers to draft detailed and accurate job descriptions and hiring criteria.</li><li>Identify and implement effective recruiting methods and strategies tailored to open roles and industry standards.</li><li>Assist with job posting and advertisement processes to promote visibility of open positions.</li><li>Screen applications and recommend candidates through thorough evaluations.</li><li>Schedule interviews and oversee preparations for interview questions and selection processes.</li><li>Offer support during the offer process, including recommendations for salary ranges, incentives, and start dates.</li><li>Ensure strict compliance with federal, state, and local employment laws, as well as company policies and best practices.</li><li>Represent the company at college job fairs and recruitment events to attract emerging talent.</li></ul>
2026-03-03T00:00:00Z

Chargebacks Specialist

New York, NY
onsite
Permanent
65000 - 70000 USD / Yearly
Dynamic New York City organization is currently seeking a Chargebacks Specialist to join their team in New York, New York. In this role, you will oversee accounts receivable processes, manage chargebacks, and ensure accurate tracking of deductions. This position offers a dynamic work environment and the opportunity to lead a small team while contributing to the efficiency of our financial operations. Responsibilities:• Supervise and guide a small team responsible for account reconciliations and chargeback management.• Monitor chargebacks and deductions across major retail accounts such as Costco, Walmart, and JC Penney.• Utilize BlueCherry ERP to streamline accounts receivable tasks and ensure data accuracy.• Manage account portals to track and resolve chargebacks efficiently.• Ensure compliance with factoring agreements and identify non-factored accounts.• Maintain precise financial records and reporting for chargebacks and deductions.
2026-03-02T00:00:00Z

IT Support Specialist Tier 2/3 (Manufacturing Exp Preferred)

Blauvelt, NY
onsite
Permanent
75000 - 85000 USD / Yearly
Job Overview Summary: Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations. Job Responsibilities: <ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
2026-02-19T00:00:00Z

Client Services Secretary

Woodbridge, NJ
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are looking for a dedicated and detail-oriented Client Services Secretary to join our team. As part of this contract position, you will play a vital role in supporting patient services within multiple departments, including outpatient and geriatric care. This role requires excellent organizational skills and a commitment to delivering exceptional customer service in a detail-oriented healthcare environment. Responsibilities:• Assist patients with checking in and out for their scheduled appointments.• Gather and input accurate patient demographic and insurance information.• Verify patient insurance coverage and ensure all necessary authorizations are obtained.• Schedule appointments using Insight software and maintain an organized calendar.• Provide calm and empathetic customer service to patients, including those in crisis situations.• Guide patients through registration processes with attention to detail and care.• Manage office supply inventory and place orders as needed.• Perform data entry tasks and generate reports to support department operations
2026-03-04T00:00:00Z