<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
<p><strong>Job Posting: Permanent Purchaser</strong></p><p>Robert Half is seeking a motivated and detail-driven Purchaser to join their client's team on a permanent basis. This is an excellent opportunity for a procurement professional who is eager to make a direct impact on business operations and growth.</p><p><br></p><p><strong>Please send resume and inquiries to: <em>[email protected]</em></strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Source and evaluate vendors, products, and services to achieve optimal quality, price, and reliability</li><li>Negotiate terms, pricing, and contracts with suppliers</li><li>Process purchase orders accurately and ensure timely delivery of goods and services</li><li>Monitor inventory levels and coordinate with internal departments to fulfill operational requirements</li><li>Resolve discrepancies and maintain positive relationships with suppliers</li><li>Prepare and maintain purchase records, reports, and documentation</li><li>Identify opportunities for cost savings and process improvement</li><li>Stay up to date with market trends and supplier developments</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in purchasing, procurement, or supply chain management</li><li>Strong negotiation and analytical skills</li><li>Accuracy and attention to detail in all transactions</li><li>Familiarity with purchasing software and proficiency in Microsoft Office Suite</li><li>Excellent communication and interpersonal abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Certificate or diploma in business, procurement, or a related field is preferred</li></ul><p><strong>Benefits</strong>:</p><ul><li>Competitive salary and comprehensive benefits package</li><li>Supportive work culture and opportunities for advancement</li><li>Professional development and training</li></ul>
We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day.<br>• Evaluate vendor quotes to secure optimal pricing and quality for clients.<br>• Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines.<br>• Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly.<br>• Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements.<br>• Review technician follow-up recommendations and coordinate with internal teams to create new work orders.<br>• Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead.<br>• Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction.<br>• Respond promptly to client inquiries and provide regular updates to the client relationship manager.<br>• Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner.
<p>Our client in the Westchester County, NY area has an opening for a Trade Compliance Manager to lead and optimize trade compliance operations within the organization. This is a Consulting to Potential Full-Time position that offers an excellent opportunity to design and manage comprehensive compliance frameworks. The ideal candidate will bring a deep understanding of U.S. import regulations and demonstrate exceptional leadership and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement an effective import compliance program tailored to organizational needs, including updating manuals, procedures, and internal controls.</p><p>• Monitor and ensure adherence to trade regulations, including accurate classification, valuation, and country of origin determination for imported goods.</p><p>• Manage import documentation processes, including commercial invoices, packing lists, and customs entries, ensuring proper recordkeeping practices.</p><p>• Provide training and guidance to procurement, logistics, and finance teams to foster a culture of compliance across departments.</p><p>• Conduct audits and risk assessments to identify potential compliance issues and implement corrective actions.</p><p>• Collaborate with and oversee customs brokers and freight forwarders to ensure third-party compliance with company standards.</p><p>• Stay informed about changes in trade regulations and communicate updates to relevant stakeholders.</p><p>• Drive continuous improvement initiatives to enhance compliance processes and mitigate risks.</p><p>• Evaluate and manage relationships with external vendors to ensure alignment with organizational compliance requirements.</p><p>• Support regulated industry operations through adherence to global trade policies.</p><p><br></p><p>If you are interested in this Trade Compliance Manager opening, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line: "Trade Compliance Manager"</p>
<p>We are looking for a highly organized and solutions-driven Trade Compliance Manager to build and lead our import compliance function. This role will play a key part in ensuring adherence to U.S. customs requirements, trade regulations, and internal controls while supporting operational efficiency. The right candidate brings hands-on compliance experience and enjoys creating structure, processes, and programs from the ground up.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><p><strong>Build & Lead the Compliance Program</strong></p><ul><li>Develop and roll out a company-wide import compliance framework aligned with business operations</li><li>Create, update, and maintain policies, procedures, and internal controls related to trade compliance</li></ul><p><strong>Ensure Regulatory Accuracy</strong></p><ul><li>Oversee proper tariff classification, valuation, and country-of-origin determinations</li><li>Stay current on regulatory changes and advise internal teams on potential business impact</li></ul><p><strong>Manage Import Documentation</strong></p><ul><li>Review and maintain import records including invoices, packing lists, and customs filings</li><li>Ensure documentation retention meets regulatory requirements</li></ul><p><strong>Training & Cross-Functional Support</strong></p><ul><li>Design and deliver compliance training for procurement, logistics, finance, and related teams</li><li>Act as a resource across departments, reinforcing best practices and compliance awareness</li></ul><p><strong>Audit, Risk & Continuous Improvement</strong></p><ul><li>Perform internal reviews to identify exposure areas and implement corrective actions</li><li>Drive ongoing improvements to reduce risk and strengthen controls</li></ul><p><strong>External Partner Management</strong></p><ul><li>Oversee relationships with customs brokers and freight partners</li><li>Hold third parties accountable to internal compliance standards</li></ul><p><strong>Reporting & Leadership Communication</strong></p><ul><li>Prepare compliance updates, metrics, and risk assessments for senior leadership</li><li>Serve as the main point of contact for customs inquiries and audits</li></ul><p><br></p><p><br></p>
<p><strong><u>Purchasing Coordinator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>Fully on-site 5 days per week</p><p><br></p><p>Robert Half is seeking a driven <strong><u>Purchasing Coordinator</u></strong> on behalf of our client, a small/medium sized manufacturing business. Are you passionate about procurement, vendor relations, and driving efficiency in supply chain operations?</p><p><br></p><p>As a <strong><u>Purchasing Coordinator</u></strong>, you will oversee the sourcing, negotiation, and purchasing of manufacturing materials and electrical components. You’ll build and maintain supplier relationships, ensure timely delivery of goods, and optimize costs while upholding the company’s quality standards. Your analytical mindset and attention to detail will be key to your success.</p><p><br></p><p>Responsibilities:</p><ul><li>Source and evaluate suppliers for electrical component manufacturing needs</li><li>Negotiate favorable terms, pricing, and contracts for materials and supplies</li><li>Monitor inventory levels and initiate purchase orders to maintain production flow</li><li>Track orders, coordinate deliveries, and resolve discrepancies with vendors</li><li>Analyze market trends and vendor performance to drive cost savings</li><li>Collaborate with internal stakeholders including engineering, production, and logistics</li><li>Maintain accurate records and report on purchasing activities</li><li>Ensure compliance with company policies and regulatory requirements</li></ul><p>Qualifications:</p><ul><li>2+ years experience in purchasing/procurement, ideally in a manufacturing or electrical component setting</li><li>Strong negotiation and vendor management skills</li><li>Solid understanding of supply chain processes and inventory control</li><li>Proficiency with ERP and purchasing software; Excel and data analysis a plus</li><li>Excellent communication, organizational, and problem-solving abilities</li><li>Bachelor’s degree in business, supply chain management or related field preferred</li></ul><p>Benefits: Our client offers competitive compensation, healthcare benefits, paid time off, and opportunities for professional growth.</p><p><br></p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p><p><br></p>
<p>Our team is seeking a motivated and detail-oriented Buyer for a contract-to-permanent opportunity in Connecticut. This position is a great fit for those interested in launching or advancing their career in purchasing and supply chain. You will play a key role in supporting the procurement process by managing administrative tasks to ensure purchasing accuracy and efficiency.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and process purchase orders, ensuring complete and accurate documentation.</li><li>Monitor order progress, update records, and maintain organized databases, primarily using Excel.</li><li>Conduct basic data analysis to support procurement decisions and improve operational efficiency.</li><li>Reconcile invoices and purchase orders, proactively identifying and resolving discrepancies.</li><li>Manage vendor records and maintain effective communication with suppliers.</li><li>Provide administrative support to the purchasing department, handling routine and ad hoc tasks.</li><li>Ensure compliance with company purchasing policies and procedures.</li><li>Collaborate with team members to share information and support departmental objectives.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in purchasing, procurement, or a related field preferred.</li><li>Strong attention to detail and organizational skills.</li><li>Proficiency in Excel and ability to learn new software/systems quickly.</li><li>Effective written and verbal communication skills.</li><li>Ability to multitask in a fast-paced environment.</li><li>Eagerness to learn and grow in purchasing and supply chain functions.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Opportunity to gain valuable experience in procurement operations.</li><li>Collaborative and supportive work environment.</li><li>Potential for permanent employment and career development.</li></ul><p><br></p>
<p><strong>Finance Director, New Haven Area</strong></p><p><strong>Contact: </strong>Brittany Rizzo / Brittany.Rizzo@roberthalf com</p><p><strong>Reference ID: </strong>BR0013384966</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client is a local municipality in the greater New Haven area and is seeking an experienced, strategic, and ethical finance professional to serve as its next <strong>Finance Director</strong>. This executive-level position is responsible for the overall leadership, management, and oversight of the Town’s financial operations, ensuring fiscal integrity, transparency, and long-term financial sustainability.</p><p>The Finance Director serves as a key member of the Town’s leadership team and works closely with the Town Manager, elected officials, department heads, auditors, and the community.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Direct and oversee all financial operations, including budgeting, accounting, payroll, accounts payable/receivable, treasury management, purchasing, and financial reporting.</li><li>Develop and manage the Town’s annual operating and capital budgets.</li><li>Provide long-range financial forecasting and strategic financial planning.</li><li>Prepare monthly, quarterly, and annual financial reports for the Town Manager and Town Council.</li><li>Ensure compliance with all federal, state, and local laws, regulations, and reporting requirements.</li><li>Coordinate and oversee annual independent audits and implement recommendations.</li><li>Manage cash flow, investments, debt issuance, and bond compliance.</li><li>Establish and maintain strong internal controls and financial policies.</li><li>Supervise and mentor finance department staff.</li><li>Present financial information clearly to elected officials and the public.</li><li>Support grant administration and financial reporting for externally funded programs.</li></ul>
<p><strong>CFO- Newington area</strong></p><p><strong>Hybrid Schedule Available!</strong></p><p><strong>Contact:</strong> Brittany Rizzo / Brittany.Rizzo@roberthalf com</p><p><strong>Reference ID:</strong> BR0013384991</p><p><br></p><p><strong>Company Overview</strong></p><p>Our client is a growing, private equity–backed manufacturing organization with multiple operating sites across the US. They are a market leader in their sector, serving diverse industrial customers with high-quality, engineered products. As they continue to scale organically and through acquisition, they are seeking a strategic and hands-on Chief Financial Officer to help drive operational excellence, financial performance, and enterprise value creation.</p><p><br></p><p><strong>Position Summary</strong></p><p>The CFO will serve as a key member of the executive leadership team, responsible for all financial strategy, planning, reporting, and risk management activities across a multi-site manufacturing platform. This leader will partner closely with the CEO, private equity sponsors, and the Board of Directors to drive profitability, operational efficiency, and long-term value creation.</p><p><br></p><p>The ideal candidate brings deep manufacturing industry experience, a strong operational finance background, ERP implementation expertise, and prior CFO-level leadership within a private equity–backed environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Strategic Leadership</p><ul><li>Lead enterprise-wide financial strategy aligned with growth and value creation objectives.</li><li>Serve as a strategic advisor to the CEO and Board, providing actionable financial insights.</li><li>Support M& A strategy, including financial diligence, integration, and synergy tracking.</li></ul><p>Financial Management & Reporting</p><ul><li>Oversee all accounting, financial reporting, FP& A, treasury, tax, and compliance functions.</li><li>Lead monthly, quarterly, and annual close processes across multiple sites.</li><li>Manage multi-entity consolidations and ensure timely, accurate reporting.</li><li>Develop KPI dashboards and operational metrics aligned with manufacturing performance drivers.</li><li>Maintain strong internal controls and governance.</li></ul><p>Private Equity & Board Engagement</p><ul><li>Prepare and deliver board-ready financial presentations.</li><li>Lead lender and investor communications, including covenant reporting.</li><li>Drive EBITDA growth initiatives and working capital optimization.</li><li>Support capital structure strategy and liquidity management.</li></ul><p>Operational Finance</p><ul><li>Partner with operations leadership to improve margins, cost controls, and throughput.</li><li>Oversee standard costing, inventory management, and cost accounting processes.</li><li>Drive data-driven decision-making across production, supply chain, and procurement.</li></ul><p>ERP & Systems Leadership</p><ul><li>Lead ERP implementation, optimization, or system upgrades across multiple sites.</li><li>Ensure integration of financial and operational data systems.</li><li>Improve reporting automation and business intelligence capabilities.</li></ul>
<p>Associate Director, Accounts Receivable</p><p>The Associate Director of Accounts Receivable leads AR operations to ensure accurate billing, timely collections, strong financial controls, and efficient cash application. This role partners cross-functionally to optimize processes, support forecasting and close activities, and drive continuous improvement through automation and best practices.</p><p>Key Responsibilities</p><ul><li>Lead and develop the AR/AP team to ensure timely invoicing, collections, payments, and cash application</li><li>Establish and improve policies, procedures, and systems to increase efficiency, accuracy, and compliance</li><li>Oversee billing processes, resolve complex customer issues, and maintain pricing systems</li><li>Manage vendor setup and relationships to prevent payment errors and ensure smooth operations</li><li>Prepare AR metrics, cash flow forecasts, and management reporting; support budgeting and month-end close</li><li>Oversee ERP data integrity and partner on automation initiatives</li><li>Collaborate with Sales, Operations, Accounting, and Procurement to ensure accurate billing and seamless workflows</li><li>Serve as escalation point for major customer billing or payment issues</li><li>Ensure compliance with GAAP, internal controls, and audit requirements; support internal and external audits</li></ul><p><br></p>
<p>We are looking for a detail-oriented Billing Clerk to join our team in Ridgefield, Connecticut. This long-term contract position is ideal for professionals who excel in managing billing tasks and have experience with invoicing, data entry, and related systems. The role offers flexibility, making it a great fit for individuals seeking part-time hours or returning to the workforce.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process accurate invoices for clients using established billing systems.</p><p>• Review and verify billing statements to ensure completeness and accuracy.</p><p>• Maintain and update computerized billing records, ensuring data integrity.</p><p>• Perform invoice coding and ensure proper allocation to accounts.</p><p>• Support purchasing functions as needed to streamline operations.</p><p>• Utilize Sage 50 software for billing and accounting tasks.</p><p>• Collaborate with team members to resolve billing discrepancies efficiently.</p><p>• Prepare reports related to billing and purchasing activities.</p><p>• Ensure compliance with company policies and procedures for invoicing and billing.</p><p>• Provide administrative support to enhance overall billing processes.</p>
We are looking for a Regional Sales Engineer to lead revenue growth efforts within a designated geographic region. This role blends technical expertise with sales proficiency to support OEMs, contract manufacturers, and distribution partners throughout the design and procurement process. The ideal candidate will excel at identifying opportunities, building relationships, and driving results in the electronic components market.<br><br>Responsibilities:<br>• Develop and implement a comprehensive sales strategy to meet or exceed revenue goals within the assigned region.<br>• Monitor sales performance and market dynamics to uncover new opportunities for growth.<br>• Build and maintain effective systems for managing accounts, assessing representatives, and conducting customer training.<br>• Provide detailed reports to senior management on regional performance, challenges, and proposed solutions.<br>• Represent the company at industry events to showcase products and strengthen customer connections.<br>• Partner with Inside Sales and Field Applications Engineers to support design-in projects and secure design wins.<br>• Submit timely and accurate reports on sales activities, market evaluations, and territory updates.<br>• Stay updated on technical knowledge, competitor strategies, and industry trends to enhance sales effectiveness.
<p>Assistant Controller</p><p><strong>Westport, CT [Hybrid]</strong></p><p><strong>$120-160K</strong></p><p><br></p><p><strong>High-growth environment with a true management aspect + process improvement opportunities.</strong></p><p><br></p><p>Responsibilities</p><ul><li>Oversee month-end close, financial reporting, and daily accounting operations</li><li>Manage inventory accounting</li><li>Support budgeting, forecasting, and variance analysis</li><li>Partner with supply chain, operations, and FP& A to ensure accurate COGS and inventory valuation</li><li>Strengthen internal controls and streamline accounting workflows</li></ul><p>Perks</p><ul><li>Impressive space office (modern, clean, open concept)</li><li>Onsite, hassle-free parking</li><li>Coffee, snacks, and drinks provided daily</li><li>Hybrid work flexibility</li><li>Flexible hours for better work–life balance</li><li>Team of genuinely nice people</li><li>Fast-growing company with natural, steady expansion</li><li>Opportunity to take on more responsibility as the company scales</li><li>Stable, supportive leadership team</li><li>Culture that values ideas, initiative, and continuous improvement</li></ul>
<p>Our client in Manchester, CT is seeking a detail-oriented and proactive Buyer for a contract-to-permanent opportunity. This role is ideal for candidates looking to take the next step in their procurement career by joining a thriving organization with strong growth potential.</p><p>Key Responsibilities:</p><ul><li>Manage end-to-end procurement processes, including sourcing suppliers, negotiating pricing, issuing purchase orders, and tracking deliveries.</li><li>Analyze inventory levels and demand to ensure timely purchase of materials and products.</li><li>Build and maintain strong vendor relationships to secure optimal terms and consistent supply chain performance.</li><li>Collaborate with internal teams to forecast needs, resolve discrepancies, and support production schedules.</li><li>Monitor market trends to identify cost-saving opportunities and drive process improvements.</li></ul><p><br></p>
<p>Responsibilities:</p><p>• Lead the development of annual budgets, financial forecasts, and long-term financial plans to support organizational objectives.</p><p>• Oversee and manage monthly, quarterly, and annual financial reporting processes, ensuring accuracy and timeliness.</p><p>• Monitor and optimize cash flow, capital expenditures, and working capital to maintain financial stability.</p><p>• Ensure compliance with relevant tax regulations and internal financial controls.</p><p>• Collaborate with production, operations, and supply chain teams to analyze costs, enhance efficiency, and allocate resources effectively.</p><p>• Evaluate and implement financial systems and software to improve data accuracy and streamline reporting processes.</p><p>• Direct internal and external audit activities, coordinating with auditors to ensure compliance and transparency.</p><p>• Supervise and develop finance team members, fostering growth and continuous improvement.</p><p>• Identify opportunities for cost reduction, margin improvement, and enhanced profitability.</p><p>• Present detailed financial analyses and strategic recommendations to executive leadership and key stakeholders.</p>
We are looking for an experienced Contracts Specialist to join our team in Storrs, Connecticut. In this role, you will be responsible for drafting, negotiating, and managing terms and conditions for contracts related to information technology and telecommunications. This position offers the opportunity to work on diverse agreements, including IT hardware, software, maintenance services, and consulting contracts. This is a long-term contract position ideal for candidates with strong expertise in contract administration and management.<br><br>Responsibilities:<br>• Draft and negotiate detailed terms and conditions for IT and telecommunications contracts, ensuring compliance with established policies and legal requirements.<br>• Review and manage contracts related to IT hardware, software solutions, maintenance agreements, and consulting services.<br>• Collaborate with internal stakeholders to address contract-related concerns and align agreements with organizational goals.<br>• Conduct thorough evaluations of pricing and contract structures for accuracy and efficiency.<br>• Provide guidance on contract compliance and ensure adherence to relevant statutes and regulations.<br>• Develop and maintain standardized templates for agreements to streamline contract processes.<br>• Resolve contract disputes effectively, ensuring favorable outcomes for the organization.<br>• Analyze contracts to identify risks and propose solutions to mitigate potential issues.<br>• Build and maintain strong relationships with vendors and external partners to facilitate smooth contract negotiations.
