<p>Senior / Lead MSP Engineer</p><p>Boston, MA (Hybrid) - onsite at client sites when necessary or WFH when onsite is not needed</p><p>Full-Time | Managed Services Provider</p><p><br></p><p>Are you a senior-level cloud & security engineer looking to take the lead in a fast‑moving MSP environment?</p><p><br></p><p>We’re seeking a Senior / Lead MSP Engineer to own high‑impact cloud initiatives, guide technical strategy, and serve as the top‑level escalation point for our engineering team. This is a hands-on role focused on Microsoft cloud, modern security, and advanced infrastructure, with junior and mid-level engineers handling day-to-day tickets.</p><p><br></p><p>What You’ll Do</p><p>Lead Cloud Engineering & Architecture</p><ul><li>Architect, deploy, and support solutions across Microsoft 365, Azure, and Azure AD (Entra ID)</li><li>Lead cloud migrations, modernization projects, identity/security enhancements</li><li>Optimize Azure resources including networking, compute, storage, and governance</li><li>Support and improve environments across Microsoft Public Cloud and AWS</li></ul><p>Security Engineering</p><ul><li>Configure and manage Intune, Defender, Sentinel, conditional access, MFA, and Zero Trust policies</li><li>Execute security assessments and implement best‑practice improvements</li><li>Develop secure configurations for identity, endpoint, and cloud environments</li></ul><p>Senior-Level Escalation & Leadership</p><ul><li>Serve as the highest-tier escalation for cloud, security, and infrastructure issues</li><li>Mentor junior and mid-level engineers; provide technical guidance and oversight</li><li>Participate in client strategy, technical roadmapping, and project scoping</li><li>Help refine and enhance internal processes, automation, and service delivery</li></ul><p>Advanced Infrastructure Support</p><ul><li>Oversee higher-level work in Windows Server, virtualization (VMware/Hyper‑V), and networking</li><li>Support firewall technologies (Fortinet, Meraki, Palo Alto, etc.) and modern network design</li><li>Ensure documentation, monitoring, and operational excellence across environments</li></ul><p><br></p>
