<p>We are in the process of recruiting a Software Engineer to join our team in southern New Hampshire. The chosen candidate will be involved in various aspects of software engineering, from translating business requirements into software solutions to fostering a collaborative team environment. This role entails creating and maintaining web-based workflow management utilities and in-house data extract/transformation console applications.</p><p><br></p><p>Responsibilities:</p><p>• Contribute to software development standards, code reviews, and version control, fostering a collaborative team environment.</p><p>• Act as a technical resource for server-based third-party applications, ensuring smooth operations and troubleshooting as needed.</p><p>• Translate business requirements into software solutions that adhere to the architecture and technical standards of the business unit.</p><p>• Protect operations by keeping information confidential and ensuring optimal functionality by addressing daily performance events.</p><p>• Develop, maintain and refactor in-house data extract/transformation console applications and web-based workflow management utilities.</p><p>• Improve operations by conducting systems analysis and recommending changes in policies and procedures.</p><p>• Develop and maintain API interfaces to support business requirements.</p><p>• Coordinate the creation of policies and procedures by the software architecture/technical standards working group, with a primary focus on architecture.</p><p>• Support software engineers' development by providing advice, coaching, code reviews, and educational opportunities.</p><p>• Assist in developing the company software product roadmap, making design and product recommendations.</p>
IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>We are looking for a Senior Cloud Engineer to join our team in Oxford, Massachusetts. In this role, you will design, implement, and maintain scalable cloud solutions, leveraging your expertise in AWS technologies and automation tools. This position requires a strong background in cloud engineering and a commitment to delivering high-quality, efficient systems. This is a hybrid position, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain scalable, secure cloud infrastructures using AWS tools and services.</p><p>• Implement and optimize CI/CD pipelines to streamline software development and deployment processes.</p><p>• Design and deploy automation solutions for system provisioning, monitoring, and scaling.</p><p>• Collaborate with cross-functional teams to ensure seamless integration of cloud solutions.</p><p>• Monitor system performance using tools like Amazon CloudWatch and recommend improvements.</p><p>• Manage backup strategies and disaster recovery plans to ensure data integrity.</p><p>• Work on API development and integration to enhance system functionality.</p><p>• Perform cluster analysis to optimize resource allocation and system efficiency.</p><p>• Ensure compliance with organizational and industry standards through rigorous testing and validation.</p><p>• Provide mentorship and technical guidance to engineers who are newer to the field, fostering team growth.</p>
<p>We are seeking an experienced Salesforce Developer with expertise in API integrations, Apex development, and healthcare data security to build a web-based patient eligibility verification portal. The ideal candidate will design and develop custom Salesforce applications that integrate with third party custom APIs while ensuring HIPAA compliance, security, and scalability.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><p><strong>Salesforce Development & Customization</strong></p><p><br></p><p>• Design and develop custom Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and Flows.</p><p>• Implement role-based access control (RBAC) for different user types and enforce multi-factor authentication (MFA).</p><p>• Develop and optimize Lightning UI components for the user portal.</p><p><br></p><p><strong>API Integration & Backend Development</strong></p><p><br></p><p>• Build and manage API integrations with multiple PBM and insurance provider APIs using Apex Callouts and Named Credentials.</p><p>• Implement OAuth 2.0 authentication, request transformation, and response normalization.</p><p>• Ensure error handling, retry mechanisms, and governor limit optimization for high-volume transactions.</p><p><br></p><p><strong>Data Security & Compliance</strong></p><p><br></p><p>• Implement end-to-end encryption, data minimization, and automatic data deletion strategies.</p><p>• Ensure HIPAA compliance, audit logging, and security best practices in Salesforce.</p><p>• Set up temporary patient record storage with automated purging after a defined retention period.</p><p><br></p><p><strong>Testing & Deployment</strong></p><p><br></p><p>• Write and maintain Apex test classes to ensure code coverage > 75%.</p><p>• Deploy changes via Salesforce DevOps tools (Gearset, Copado, or Change Sets).</p><p>• Perform load testing and security assessments.</p><p><br></p><p><strong>External System Integration & Future Enhancements</strong></p><p><br></p><p>• Phase II: Develop an outbound API to transfer verified patient eligibility data to external CRM systems.</p><p>• Optimize Salesforce data model and performance tuning for scalability.</p><p>• Work with cross-functional teams including product managers, security experts, and business stakeholders.</p>
<p>We are looking for an experienced Senior Data Engineer to join our team in Oxford, Massachusetts. In this role, you will design and maintain data platforms, leveraging cutting-edge technologies to optimize processes and drive analytical insights. This position requires a strong background in Python development, cloud technologies, and big data tools. This role is hybrid, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain scalable data platforms to support business needs.</p><p>• Utilize Python and PySpark to design and optimize data workflows.</p><p>• Collaborate with cross-functional teams to integrate data solutions with existing systems.</p><p>• Leverage Snowflake and other cloud technologies to manage and store large datasets.</p><p>• Implement and refine algorithms for data processing and analytics.</p><p>• Work with Apache Spark and Hadoop to build robust data pipelines.</p><p>• Create APIs to enhance data accessibility and integration.</p><p>• Monitor and troubleshoot data platforms to ensure optimal performance.</p><p>• Stay updated on emerging trends in big data and cloud technologies to continuously improve solutions.</p><p>• Participate in technical discussions and provide expertise during team reviews.</p>
<p>We are looking for a skilled Senior Software Engineer to join our team in Oxford, Massachusetts. In this role, you will lead backend development efforts, design robust APIs, and contribute to the creation of scalable web services. This position requires a strong background in Java and JavaScript, along with experience in cloud technologies and agile methodologies. This role is hybrid, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enhance backend systems using Java, Spring Boot, and related technologies.</p><p>• Design and implement APIs to ensure seamless integration across systems.</p><p>• Build and maintain scalable web services to support business needs.</p><p>• Collaborate with cross-functional teams to define business logic and technical requirements.</p><p>• Utilize cloud platforms such as AWS for deploying and managing applications.</p><p>• Participate in Agile Scrum processes to deliver high-quality software solutions.</p><p>• Conduct AB testing to optimize system performance and user experience.</p><p>• Implement client-side scripting using JavaScript and Ajax for interactive web applications.</p><p>• Manage and track development tasks using Atlassian Jira tools.</p><p>• Provide technical guidance and mentorship to less experienced team members.</p>
<p>We are looking for a skilled SAP ABAP Consultant to join our team on a 3 month contract basis. In this position, you will play a pivotal role in developing and supporting SAP systems essential to our operations in manufacturing, quality, supply chain, and regulatory functions. This is an excellent opportunity to contribute innovative solutions in a regulated environment, ensuring compliance and efficiency in medical device operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and maintain custom SAP programs and enhancements across multiple modules, including SD, MM, WM, PP, QM, and FI.</p><p>• Collaborate with cross-functional teams to deliver SAP solutions that align with compliance standards and business objectives.</p><p>• Develop various SAP objects such as reports, interfaces, conversions, enhancements, forms, and workflows.</p><p>• Build and support interfaces linking SAP systems with external platforms utilized in manufacturing, quality, and logistics.</p><p>• Ensure system documentation, data integrity, and adherence to change control processes within a validated environment.</p><p>• Provide technical support for audits and regulatory requests by delivering reliable system logic and data retrieval solutions.</p><p>• Work with tools such as SmartForms, SAPScripts, User Exits, BADIs, BAPIs, and enhancement frameworks.</p><p>• Contribute to S/4HANA transformation projects, focusing on code remediation and modernization efforts.</p><p>• Implement SAP security best practices for custom tcodes, reports, tables, and authorization object development.</p>
