We are looking for an experienced Sr. Financial Systems Analyst to join our team in Brookline, Massachusetts. In this role, you will play a pivotal part in bridging the gap between research finance and broader financial operations, ensuring seamless collaboration across departments. This is a long-term contract position ideal for individuals with strong analytical skills and a deep understanding of financial systems, particularly Workday.<br><br>Responsibilities:<br>• Collaborate with research finance teams and other stakeholders to develop effective financial strategies and processes.<br>• Design and build reports and dashboards within the Workday system to support organizational needs.<br>• Partner with cross-functional teams to address financial concerns and implement solutions.<br>• Monitor and maintain financial controls, identifying and resolving issues proactively.<br>• Work closely with end users to strategize and optimize business processes within the Workday system.<br>• Serve as a key liaison between research grants teams and other financial departments.<br>• Analyze complex financial data to provide actionable insights.<br>• Manage projects related to financial systems enhancements and integrations.<br>• Ensure compliance with policies and procedures while improving system functionality.<br>• Provide independent contributions to support organizational goals and objectives.
We are looking for a skilled Senior Business Analyst with extensive knowledge of Oracle Cloud Fusion Finance to play a pivotal role in supporting financial transformation projects. This individual will act as the bridge between Finance and IT, ensuring that Oracle Cloud solutions align with organizational objectives. As this is a long-term contract position, you will contribute to designing, implementing, and optimizing Oracle Fusion Finance modules.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to gather and document detailed business requirements for Oracle Cloud Fusion Financial modules, including GL, AP, AR, FA, CM, and Tax.<br>• Assess and analyze current financial processes to identify areas for improvement using Oracle Fusion functionalities.<br>• Convert business requirements into functional specifications and configurations tailored for Oracle Cloud Fusion Finance.<br>• Drive or support activities such as configuration, testing, deployment, and post-implementation troubleshooting.<br>• Serve as a subject matter expert on Oracle Fusion Finance modules, offering guidance on functionality and best practices.<br>• Work closely with integration and data teams to ensure smooth connectivity between Oracle systems and external applications.<br>• Develop comprehensive training materials and provide hands-on support to end-users during training sessions.<br>• Address and resolve system issues, manage defects, and provide support for month-end and quarter-end financial close processes.<br>• Monitor Oracle Cloud updates and releases to evaluate their implications on business operations.
We are looking for an experienced Technical Business Analyst to join our team in Providence, Rhode Island. In this long-term contract position, you will play a key role in bridging technical and business needs, driving process improvements, and ensuring project success. This role requires a highly analytical individual with over 10 years of experience in business analysis and a strong ability to work collaboratively across teams.<br><br>Responsibilities:<br>• Conduct in-depth business analysis to identify gaps, define requirements, and recommend effective solutions.<br>• Collaborate with stakeholders to gather and document detailed requirements, ensuring alignment with business objectives.<br>• Review and analyze documents to ensure accuracy and compliance with established standards.<br>• Facilitate Agile Scrum processes, including sprint planning, reviews, and retrospectives.<br>• Work closely with call center teams to enhance customer service processes and improve operational efficiency.<br>• Create and maintain comprehensive reports and documentation to support decision-making and project tracking.<br>• Identify and implement process improvements to optimize workflows and achieve organizational goals.<br>• Act as a liaison between technical teams and business units to ensure seamless communication and understanding.<br>• Perform gap analysis to assess current state versus desired outcomes and propose actionable strategies.<br>• Support project delivery by monitoring progress and addressing issues or risks proactively.
<p><strong>Overview</strong></p><p>We are seeking a highly motivated <strong>Senior Project Manager</strong> to support the Markets Financing Solutions – Prime Services business. This role leads the execution of a complex global program supporting the growth of a multinational Prime Services offering. The ideal candidate brings extensive project management experience, strong financial services knowledge, and the ability to manage cross‑functional, multi‑workstream initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Core Project & Program Management</strong></p><ul><li>Drive end‑to‑end project execution across multiple workstreams</li><li>Define operating model and technology requirements</li><li>Lead steering committees and governance forums</li><li>Provide regular updates to senior stakeholders and strategic committees</li><li>Develop and maintain project plans, milestones, dependencies, and risk logs</li><li>Ensure alignment with Change Management Framework requirements for EMEA‑impacting initiatives</li><li>Build productive relationships with project leads across the enterprise</li></ul><p><strong>Regulatory & Governance</strong></p><ul><li>Support regulatory compliance and approval processes</li><li>Track and coordinate governance and oversight programs required for new product launches</li></ul><p><strong>Specific Program Responsibilities</strong></p><ul><li>Support the build‑out of a new Prime Services offering</li><li>Manage scope, capacity planning, resources, timelines, and risks/issues</li><li>Coordinate activities across technology, operations, and business teams</li><li>Identify risks, escalate issues, and drive mitigation and resolution</li><li>Communicate program status to senior management on a regular and ad‑hoc basis</li><li>Manage workstream interdependencies and oversee outsourced components</li></ul>
<p>We are looking for an experienced Lead Enterprise Architect to drive strategic technology decisions and establish scalable, reliable architectural frameworks for the organization. In this role, you will build the enterprise architecture function from the ground up. The Lead Enterprise Architect will define architectural strategy, guide solution design, elevate engineering best practices, and advise senior leadership. You’ll work closely with the CIO, technical leaders, and business stakeholders to create a scalable, secure, and modern technology ecosystem. This is a highly strategic, hands-on leadership role for a self-starter who can operate in an environment with significant architectural gaps and minimal existing standards. This role is hybrid in Boston.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Enterprise Architecture</strong></p><ul><li>Assess the current architecture, identify gaps/anti-patterns, and define the future-state architecture.</li><li>Establish enterprise-wide architecture standards, patterns, and governance.</li><li>Evaluate emerging technologies and present recommendations to executive leadership.</li><li>Align solution design with business goals and long-term technology strategy.</li></ul><p><strong>Solution Architecture</strong></p><ul><li>Lead solution design for policy admin platforms (Duck Creek, Guidewire), microservices, APIs, integrations, and data architecture.</li><li>Provide guidance, not coding, to development teams and technical leads.</li><li>Develop architectural blueprints and ensure adherence across engineering teams.</li></ul><p><strong>DevOps & Testing Leadership</strong></p><ul><li>Manage 2 DevOps Engineers and 1 Testing Engineer.</li><li>Standardize CI/CD practices, DevOps frameworks, and testing automation across teams.</li></ul><p><strong>Execution & Cross-Functional Leadership</strong></p><ul><li>Drive architectural roadmaps for applications, data, and integrations.</li><li>Partner with business stakeholders to ensure solutions meet organizational needs.</li><li>Mentor engineers and influence engineering, data, and infrastructure teams.</li></ul>
Technical Support Team Lead<br>Location: Auburn, NH<br>Level: Experienced / Non‑Manager<br>Overview<br>The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments.<br>The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution.<br>Key Responsibilities<br><br>Support daily management of support operations, including ticket queues, monitoring tasks, and incident response.<br>Provide operational leadership to ensure work is prioritized in line with SLAs and business needs.<br>Serve as a primary escalation point for high‑priority or high‑impact customer issues.<br>Monitor SLA compliance, response times, and overall support quality.<br>Coordinate workload distribution and coverage during business hours and critical events.<br>Provide direction, guidance, and mentoring to support team members.<br>Track and manage critical customer issues through resolution, including communication and follow‑up.<br>Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution.<br>Assist with refining and documenting support processes, workflows, and operational standards.<br>Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues.<br>Participate in post‑incident reviews and help identify corrective and preventative actions.<br>Ensure customer communications are clear, timely, and consistent.<br>Handle customer data, including PII, with appropriate security practices.<br>Work additional hours as needed to support SLA‑driven or time‑sensitive events.<br><br>Requirements<br><br>Degree in Computer Science, IT, Engineering, or equivalent experience.<br>5+ years in technical support, NOC operations, or software support.<br>Experience in a lead, senior, or acting supervisory capacity within a support organization.<br>Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization.<br>Working knowledge of networking concepts, Linux systems, and software support workflows.<br>Proven ability to make operational decisions without direct managerial authority.<br>Strong organizational skills and ability to manage competing priorities.<br>Excellent verbal and written communication.<br>Ability to work independently while aligning with leadership direction.<br>High degree of flexibility and stress tolerance.
We are looking for an experienced Senior Financial Analyst to join our team in Leominster, Massachusetts. In this role, you will play a key part in analyzing and reporting financial data to support strategic decision-making. You will collaborate closely with the Senior Director of Finance, focusing on budgeting, forecasting, and cost accounting functions within a manufacturing environment.<br><br>Responsibilities:<br>• Lead financial planning and analysis efforts, including annual budgets, forecasts, and long-term strategic plans.<br>• Create and maintain financial dashboards and reports for management and Board of Directors presentations.<br>• Collaborate with operational, supply chain, and sales teams to assess the financial impact of business initiatives.<br>• Deliver insights on product pricing, margin optimization, capital investments, and cost-saving opportunities.<br>• Conduct ad hoc financial analyses to support senior leadership in decision-making.<br>• Develop and oversee standard costing systems to ensure accurate financial reporting and product costing.<br>• Analyze and manage bills of materials (BOMs) for consistency and accuracy across products.<br>• Monitor key performance indicators (KPIs) for manufacturing processes and product sales.<br>• Evaluate cost variances and provide detailed financial reports to support operational decisions.<br>• Assist in month-end close processes, including journal entries, reconciliations, and financial reporting.
We are looking for an experienced Project Manager to oversee a variety of system-related projects in Nashua, New Hampshire. This role requires someone who is detail oriented and can effectively manage cross-functional teams, implement strategic initiatives, and ensure project goals are met within established timelines. As a Long-term Contract position, this opportunity is ideal for someone seeking to make a lasting impact in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead and manage system-focused projects from initiation to completion, ensuring alignment with organizational objectives.<br>• Coordinate and guide cross-functional teams to achieve project milestones and deliverables.<br>• Develop detailed project plans, timelines, and budgets while monitoring progress and addressing potential risks.<br>• Oversee the implementation of systems, including CRM and Salesforce solutions, ensuring successful integration.<br>• Manage the RFP process, including drafting proposals and evaluating vendor responses.<br>• Utilize formal project management methodologies to provide structure and clarity throughout the project lifecycle.<br>• Collaborate with stakeholders to identify requirements, set priorities, and ensure seamless communication.<br>• Facilitate Agile Scrum practices to promote efficiency and adaptability within teams.<br>• Ensure compliance with industry standards and organizational policies for all projects.<br>• Provide regular updates and reports to leadership, highlighting progress, challenges, and solutions.
<p><strong>Senior Scrum Master – Because Someone Has to Keep the Chaos Organized</strong></p><p>Do you wake up in the morning excited to remove blockers that you definitely didn’t create? Do you thrive in fast-paced environments where “quick question” actually means “this will take 45 minutes”? If so, we want you on our team.</p><p><strong>What You’ll Do (besides prevent sprint meltdowns):</strong></p><ul><li>Coach teams who swear they <em>totally</em> read the Agile Manifesto.</li><li>Facilitate daily stand-ups where at least one person is definitely still sitting.</li><li>Protect the team from scope creep, surprise deadlines, and random drive-by requests from people who “just need one small thing.”</li><li>Ensure the sprint board stays up-to-date… or at least shame people into updating it.</li></ul><p><strong>What You Bring:</strong></p><ul><li>Master-level Scrum wisdom (bonus points if you can explain story points without sighing).</li><li>Experience herding both humans and cats.</li><li>A calm, diplomatic demeanor—even when someone says “We don’t need a retrospective this sprint.”</li><li>Humor, patience, and the ability to survive back-to-back meetings.</li></ul><p>If you’re ready to elevate our Agile game (and laugh with us along the way), we’d love to hear from you!</p>
