<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Vienna, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract employment opportunity working onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Scheduling appointments</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls and follow up with emails.</p><p>• Document all customer interactions and communications. </p><p>• Perform updating heavy data entry into internal system.</p><p><br></p>
<p>Are you fluent in English and Spanish? Join our team as a Bilingual Customer Service Representative and make a meaningful impact every day. We’re looking for a talented communicator who can deliver outstanding service to a diverse client base.</p><p>Responsibilities:</p><p>• Manage high-volume inbound calls from residents.</p><p>• Assist community members with applications and navigating county systems.</p><p>• Provide bilingual translations for documents and conversations.</p><p>• Update and maintain resident records.</p><p>• Collaborate with internal teams to escalate cases.</p>
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
We are looking for a dedicated Customer Experience Specialist to join our team in Washington, District of Columbia. In this long-term contract role, you will manage critical aspects of volunteer workflows while ensuring callers receive exceptional assistance. This position offers an opportunity to contribute to impactful operations and provide vital support to a diverse team of legal volunteers.<br><br>Responsibilities:<br>• Coordinate and oversee workflows for legal volunteers, including attorneys, paralegals, and law students, to ensure effective caller support and data collection.<br>• Support the recruitment and retention of volunteers, maintaining adequate staffing levels to meet call volume demands.<br>• Update and maintain volunteer resources such as technical guides, state-specific information, and training materials.<br>• Provide technical assistance to volunteers, addressing questions and resolving connectivity issues.<br>• Develop and lead training sessions to prepare volunteers for their roles.<br>• Conduct research to enhance legal resources and align operations with best practices in call center management.<br>• Monitor interactions logged in the database system to ensure quality control and identify systemic issues.<br>• Create detailed daily reports summarizing call data, analyzing trends, and contributing to coalition activities and messaging.<br>• Assist in preparing after-action reports and capturing relevant data for future improvements.
<p>Are you a Senior Accountant or experienced Auditor withing a CPA firm looking to take your career to the next level within a dynamic and complex corporate finance environment? This is your opportunity to step into a high-impact role where you’ll collaborate with executive leadership, hone your financial reporting expertise, and contribute to organizational initiatives across departments. We are seeking a motivated Corporate Accounting Analyst to support the Chief Accounting Officer and Corporate Controller as a key member of the Finance team. This role is ideal for someone who thrives in a fast-paced environment, values ownership and accountability, and is eager to grow into a leadership position.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Financial Reporting & Analysis:</p><p>- Work with multi-layered, multi-division financial reporting structures, including approximately 50 subsidiaries, an expanding international footprint, and shared service centers.</p><p>- Perform intercompany eliminations, currency conversions, general ledger reconciliations, corporate allocations, and adjusting journal entries.</p><p>- Prepare monthly, quarterly, and annual financial statements for internal and external purposes.</p><p>- Assist with annual financial audits and corporate tax preparation.</p><p>- Contribute to automation initiatives by working with internal programmers to streamline transactions, reporting, and reconciliations.</p><p><br></p><p>Budgeting, Forecasting, and Strategic Initiatives:</p><p>- Support corporate budgeting, forecasting, and controls, including analyzing and reporting on - revenue, overhead costs, cash flow, and staffing fluctuations.</p><p>- Partner with the Chief Accounting Officer and Corporate Controller to drive Finance Department initiatives, including internal control enhancements and the adoption of new accounting standards.</p><p>- Periodically participate in cross-departmental activities, such as HR, legal, and procurement initiatives.</p><p><br></p><p>Cross-Functional Collaboration:</p><p>- Communicate and coordinate effectively with operating divisions, corporate departments, and external financial partners.</p><p>- Contribute to finance department process improvements and strategic corporate initiatives.</p><p><br></p><p>Please apply directly to this post for consideration. If you have additional questions, please contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn.</p>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
<p>We are seeking a highly organized and customer-focused Bilingual Customer Support Coordinator to join our dynamic team. In this pivotal role, you will serve as the primary point of contact for clients and customers, providing exceptional service in both English and Spanish. Your efforts will help drive customer satisfaction and operational efficiency.</p><p>Responsibilities:</p><p>• Schedule consultations and installation appointments.</p><p>• Handle inbound/outbound customer calls.</p><p>• Provide bilingual support to installation teams.</p><p>• Update CRM notes and manage customer files.</p><p>• Resolve customer issues professionally.</p><p><br></p>
<p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p>
<p>Join our team as a Sales Support Specialist! We are looking for a proactive, detail-oriented professional to provide essential administrative support to our sales team and contribute to our ongoing success.</p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>The Senior Executive Assistant provides comprehensive, high-level administrative and strategic support to the President and Chief Executive Officer. This role serves as the primary point of contact for internal and external stakeholders on matters pertaining to the CEO’s office, managing complex scheduling, communications, and organizational coordination across local, national, and international networks. The Senior Executive Assistant ensures the CEO’s time is optimized for maximum strategic impact, facilitates seamless information flow across a seven-member executive leadership team, and supports the execution of BDC’s inclusive economic development mission by maintaining the operational excellence of the executive office.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and maintain executive calendars, ensuring all appointments, meetings, and events are scheduled accurately.</p><p>• Arrange and coordinate complex travel plans, including booking flights, accommodations, and transportation.</p><p>• Prepare materials and agendas for executive meetings, ensuring all necessary information is readily available.</p><p>• Serve as the primary point of contact for scheduling commitments and resolving conflicts in calendars.</p><p>• Manage communication flow between executives and internal or external stakeholders with professionalism.</p><p>• Ensure smooth scheduling processes by anticipating needs and addressing any last-minute changes.</p><p>• Maintain organized records of correspondence, travel itineraries, and meeting notes.</p><p>• Assist in coordinating logistics for special events and company-related functions.</p><p>• Support executives in administrative tasks to enhance overall productivity.</p>
