<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>End Point Engineer (contract).</strong> In this role, oversee device management, automation, and security across both Windows and macOS environments. This role supports a modern, reliable, and secure computing experience for employees by managing imaging, configuration, lifecycle processes, and integrations with enterprise ITSM tools. <strong>This role is onsite in Austin, Tx. \</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Endpoint Management & Engineering</strong></p><ul><li>Manage and engineer enterprise Windows and macOS environments using platforms such as MECM/SCCM, Workspace ONE, Intune, and JAMF Pro.</li><li>Develop automated solutions for deployments, patching, software delivery, compliance, and device provisioning using scripting languages (PowerShell, Bash, Python, etc.).</li><li>Build, maintain, and optimize standardized images for Windows 10/11 devices (MDT, Hyper-V), including driver, firmware, and baseline software management.</li><li>Oversee lifecycle operations for all endpoints, including onboarding, support, decommissioning, and asset tracking.</li></ul><p><strong>macOS Platform Support</strong></p><ul><li>Administer JAMF Pro and Apple Business Manager, implementing zero‑touch deployments, app packaging, and security enforcement (FileVault, AV tools).</li><li>Create and maintain automation scripts (Bash, Python, AppleScript) to streamline macOS workflows.</li><li>Provide Tier 3 support for complex macOS technical issues.</li></ul><p><strong>Windows Platform Support</strong></p><ul><li>Design and maintain Windows desktop/laptop images using MDT, PowerShell, Workspace ONE, and MECM/SCCM.</li><li>Manage update cycles, compliance, driver libraries, and device security via Active Directory GPOs and other endpoint protection tools.</li><li>Serve as a Tier 3 escalation point for Windows endpoint issues.</li></ul><p><strong>Automation & ITSM Integrations</strong></p><ul><li>Build and enhance integrations between endpoint tools (JAMF, MECM/SCCM, Workspace ONE, Intune) and ITSM platforms such as TeamDynamix or ServiceNow.</li><li>Support automation workflows for asset management, ticketing, incident/change management, and device health tracking.</li></ul><p><strong>Collaboration & Support</strong></p><ul><li>Work closely with security teams, support groups, and internal stakeholders to ensure governance, standardization, and compliance of endpoint environments.</li><li>Maintain clear documentation, process guides, and training materials for technical teams and non-technical users.</li><li>Deliver exceptional customer service through proactive communication and timely issue resolution.</li></ul><p><br></p>