<p>We are seeking a detail-oriented and personable Sales Support Representative to support our sales team in managing electronic connector accounts. This role requires someone who can balance multiple priorities, maintain strong relationships with over 100 customers, and ensure smooth order processing and communication.</p><p><br></p><ul><li>Support sales by managing coding, pricing approvals, registration in systems, shipments, and general customer correspondence.</li><li>Build and maintain strong, personable connections with a large customer base (100+ accounts).</li><li>Own territory responsibilities and serve as primary support for an assigned sales manager.</li><li>Collaborate effectively with a 3-person team in a positive, team-oriented environment.</li><li>Manage email correspondence and light phone communication efficiently.</li><li>Accurately enter and maintain data in internal systems (SAP, Keytone, Excel, O365).</li></ul>
<p>We are looking for a skilled Billing Specialist to join our team in Pflugerville, Texas. In this role, you will oversee the preparation and submission of contract billings, compliance documentation, and certified payroll reporting for active construction projects. Your work will be pivotal in safeguarding cash flow, ensuring legal compliance, and supporting operational leadership within a dynamic subcontractor environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit progress billings, including G702/G703 forms and time and material invoices, while tracking retainage, stored materials, and approved change orders.</p><p>• Maintain billing schedules to ensure timely submissions and coordinate percent-complete verification with project managers.</p><p>• Compile and review all necessary documentation for billing packages, such as lien waivers, certificates of insurance, and certified payroll reports.</p><p>• Manage change orders by promptly billing approved modifications and maintaining accurate contract value logs.</p><p>• Ensure compliance with prevailing wage regulations by preparing and submitting certified payroll documents.</p><p>• Monitor lien rights through Texas preliminary notices, track waiver requirements, and assist with lien filings when needed.</p><p>• Follow up on outstanding accounts receivable, communicate with contractors regarding payment status, and support leadership in improving days sales outstanding.</p><p>• Issue and track certificates of insurance, maintain compliance in vendor portals, and coordinate endorsements and renewals.</p><p>• Set up new jobs in accounting software, verify contract values, billing terms, tax status, and reconcile billed revenue with job cost reports.</p><p>• Provide audit support, recommend process improvements, and cross-train within the accounting department as necessary.</p>
We are looking for an experienced Product Line Manager to join our team in San Antonio, Texas. In this role, you will oversee the lifecycle of innovative product lines, focusing on beverage dispensing technologies within the machinery manufacturing industry. You will play a key role in identifying market opportunities, driving product development, and ensuring alignment with business objectives while maintaining high standards of quality and sustainability.<br><br>Responsibilities:<br>• Conduct in-depth market research to identify customer needs and industry trends.<br>• Develop and maintain a strategic product roadmap aligned with company goals.<br>• Lead the design and development of new products, ensuring usability, durability, and compliance with food safety standards.<br>• Collaborate with engineering teams to refine product designs and integrate innovative technologies.<br>• Prioritize product features based on market analysis and customer feedback.<br>• Manage cross-functional collaboration to ensure successful product development and timely launches.<br>• Oversee quality assurance processes, including product testing and continuous improvement initiatives.<br>• Implement competitive pricing strategies to balance profitability and market competitiveness.<br>• Support sales and marketing teams by providing product training and developing go-to-market strategies.<br>• Build and maintain strong relationships with customers and distributors to deliver tailored solutions.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a ServiceNow Support Analyst<strong> (contract).</strong> In this role, help maintain and optimize client ServiceNow environments. This role focuses on day‑to‑day platform support, troubleshooting, user administration, and ensuring customers get the most value out of their post‑implementation ServiceNow setup. <strong>This role is in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Customer Support & Platform Operations</strong></p><ul><li>Serve as the primary point of contact for newly onboarded ServiceNow clients and guide them through their transition after deployment.</li><li>Handle Tier 1–2 incidents, requests, and general inquiries related to ServiceNow functionality.</li><li>Investigate and troubleshoot platform issues, coordinating with internal technical teams as needed and maintaining consistent communication with customers.</li><li>Provide best practice recommendations and ongoing guidance to ensure clients fully leverage the functionality delivered during implementation</li></ul><p><strong>Administration & Maintenance</strong></p><ul><li>Perform routine administrative tasks, including user provisioning, access and role management, and general configuration updates.</li><li>Monitor overall platform performance, identify system errors, and escalate more complex issues when required.</li><li>Support platform upgrades, regression testing, and configuration changes.</li></ul><p><strong>Documentation & Process Improvement</strong></p><ul><li>Maintain clear documentation of support cases, recurring issues, resolutions, and enhancement opportunities.</li><li>Develop and contribute to knowledge articles, troubleshooting guides, and internal support playbooks.</li><li>Identify areas for process improvement, recommending changes to enhance efficiency and customer experience.</li></ul><p><strong>Collaboration</strong></p><ul><li>Partner with internal support, delivery, and sales teams to ensure seamless communication and client satisfaction.</li><li>Participate in team discussions and contribute to continuous improvement efforts across the support organization.</li></ul>
<p><strong>Contract & Compliance Administrator</strong></p><p><br></p><p><strong>Role Overview</strong></p><p>You will draft, review, and manage contracts for public sector technology sales, including licensing agreements, NDAs, statements of work, and vendor agreements. You’ll partner closely with leadership and outside counsel to ensure contracts are compliant, organized, and executed effectively. You’ll also support executive leadership on legal, regulatory, and corporate compliance matters, making this a high-visibility role with meaningful impact.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><strong>Contract Execution, Administration & Compliance</strong></p><ul><li>Draft, review, and manage commercial agreements in collaboration with external counsel.</li><li>Review sales documents (proposals, quotes, licensing agreements, SLAs, SOWs) to ensure consistency and compliance.</li><li>Participate in contract negotiations and propose revisions to terms and conditions.</li><li>Maintain organized records of all contract documentation and contractual obligations.</li><li>Track contract milestones, deadlines, renewals, and expirations, following up with internal and external stakeholders.</li><li>Ensure compliance with federal and state government contracting requirements, including SAM registrations and contracting documentation.</li></ul><p><strong>Legal & Regulatory Support</strong></p><ul><li>Assist with legal matters by coordinating with outside counsel and internal stakeholders.</li><li>Maintain patent and trademark documentation and track filings, renewals, and fees.</li><li>Maintain corporate governance documents and regulatory filings.</li><li>Manage state and federal registrations, certifications, and renewals.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Manage annual renewals for corporate insurance policies and bonds.</li><li>Support the CEO and CFO with special projects related to contracts and legal operations.</li><li>Work closely with executive leadership, including the CFO, CEO, and COO.</li></ul><p><br></p>
We are looking for a skilled Accounts Receivable and Collections Specialist to join our team in San Antonio, Texas. This Contract to permanent position offers an excellent opportunity for individuals who thrive in a fast-paced and collaborative environment. The role involves managing the full accounts receivable cycle, ensuring timely and accurate payments, and maintaining strong relationships with clients while improving financial metrics such as Days Sales Outstanding (DSO). If you are detail-oriented, self-driven, and excel in problem-solving, this position is a great fit for you.<br><br>Responsibilities:<br>• Monitor assigned accounts for overdue payments, discrepancies, and payment trends.<br>• Investigate and resolve short payments, overpayments, and deductions through customer portals or direct communication.<br>• Apply incoming payments accurately across customer accounts and ensure proper allocation.<br>• Process debit and credit transactions while maintaining accurate records for reporting purposes.<br>• Generate and manage aging reports to track outstanding balances and support the collection process.<br>• Collaborate with internal teams and sales partners to address payment issues and negotiate repayment terms.<br>• Research and resolve customer claims and promotional credits to ensure proper accounting.<br>• Handle manual invoicing tasks and cash application duties for high-volume operations.<br>• Reconcile accounts receivable data and prepare periodic reports for analysis.<br>• Maintain detailed documentation of collection activities and provide insights to improve financial performance.
<p>Our client is in need of a Renewals Specialist to join their team. In this role, you will play a critical part in managing customer relationships, ensuring seamless contract renewals, and fostering collaboration with internal teams to enhance client satisfaction. This position offers the opportunity to work in a dynamic environment where your skills in communication, organization, and problem-solving will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full renewal lifecycle for contracts, engaging proactively with customers 90-120 days before expiration.</p><p>• Prepare detailed and accurate renewal quotes and proposals that align with customer expectations and company guidelines.</p><p>• Partner with sales and customer success teams to develop and execute strategic approaches to contract renewals.</p><p>• Conduct proactive outreach to customers alongside account managers to discuss renewal plans and address potential risks.</p><p>• Handle administrative tasks throughout the renewal process, from quoting to deal closure, ensuring compliance with company policies.</p><p>• Identify opportunities for upselling and cross-selling, passing leads to the sales team for further development.</p><p>• Maintain high success rates in closing renewals on time and achieving targeted close-won ratios.</p><p>• Enhance forecasting accuracy for renewals and provide detailed reports to management.</p><p>• Analyze churn reasons effectively to improve reporting and share actionable customer insights with stakeholders.</p><p>• Keep CRM systems and tools updated with precise renewal data to support operational efficiency.</p>
<p>A local San Antonio client is looking for an Accounts Receivable /Collections specialist for an immediate start.</p><p><br></p><p>The Accounts Receivable /Collections specialist is responsible for the receipt and accounting of funds being paid to the organization. This role also handles customer account inquiries and monitors delinquent accounts as well as be proactive and use preventive measures to keep accounts current. Will assure that proper accounting procedures are followed to account for the receipt of payment for services completed by the company. </p><p><br></p><p>Key Job Responsibilities - Performs collections on accounts receivable. - Assist with verifying validity of account discrepancies by obtaining and investigating information from sales, customer service and from customers. - Responsible for posting customer payments by recording cash, checks and credit card transactions. - Research unapplied cash, chargebacks, over and short payments. - Respond to customer information request calls and emails. - Maintains accounts receivable reports, spreadsheets and corporate accounting files as assigned. - Assists with clarification in accounting records, as necessary. - Assists with monthly closings. - Performs filing and copying of all AR records. - . - Performs additional assignments as directed by Management. Key Performance Measurements - Management observation regarding attitude, diligence, and team contributions. - Willingness & ability to learn new skills and information. - Other key metrics prescribed by leadership, resulting in positive customer and Company impact.</p><p><br></p><p><br></p><p>Please apply online or call your local Robert Half office at 210-696-8300.</p>
We are looking for a skilled Full Charge Bookkeeper to join our team in Austin, Texas. In this Contract to permanent position, you will play a critical part in managing financial operations and ensuring accurate record-keeping. The ideal candidate is detail-oriented, proficient in accounting software, and experienced in handling payroll, accounts receivable, and accounts payable.<br><br>Responsibilities:<br>• Accurately record daily financial transactions, including sales, expenses, payments, and receipts, using accounting software.<br>• Process payroll by calculating employee hours, deductions, and preparing timely payments.<br>• Oversee accounts payable by recording vendor expenses and ensuring timely payments.<br>• Handle accounts receivable by tracking client invoices, coordinating with project managers, and monitoring payment statuses.<br>• Perform bank reconciliations to verify internal records against bank statements and resolve discrepancies.<br>• Maintain the general ledger with thorough and accurate financial entries.<br>• Generate financial reports and provide organized documentation for audits, tax filings, and financial analysis.<br>• Assist with administrative and office tasks as needed to support overall operations.
We are looking for a skilled and detail-oriented Senior Accountant to join our team in Austin, Texas. In this role, you will oversee key accounting functions, ensure compliance with financial regulations, and drive process improvements for efficient operations. This position offers an opportunity to collaborate with leadership and contribute to strategic financial initiatives.<br><br>Responsibilities:<br>• Lead the month-end close process across multiple entities, ensuring financial statements are accurate and prepared in compliance with US standards.<br>• Manage all aspects of revenue recognition in alignment with applicable accounting guidelines.<br>• Identify opportunities for process improvements to streamline operations and meet efficiency targets, such as reducing monthly close timelines.<br>• Review and oversee outputs from core transactional functions, including accounts payable, accounts receivable, and payroll operations.<br>• Ensure compliance with state and local sales and use tax requirements, including preparation and review of necessary documentation.<br>• Develop, document, and implement internal controls, financial policies, and procedures to maintain regulatory standards.<br>• Collaborate with company leadership to provide financial insights that support decision-making and operational strategies.<br>• Assist the Controller with parent company reporting, team development initiatives, and strategic financial projects.<br>• Act as a resource for management by translating complex financial data into actionable insights.<br>• Uphold ethical standards and serve as a financial leader within the organization.
We are looking for a dedicated Receptionist to join our team in New Braunfels, Texas. This position offers a long-term contract opportunity and requires a success-driven, detail-oriented individual who can provide excellent administrative and communication support in a fast-paced environment. If you thrive in a role that demands attention to detail and adaptability, this could be a great fit for you.<br><br>Responsibilities:<br>• Greet visitors and clients warmly while managing the reception area to ensure a detail-oriented atmosphere.<br>• Answer and direct calls efficiently using a multi-line phone system, ensuring prompt communication.<br>• Manage incoming inquiries and provide accurate information or route them to the appropriate team member.<br>• Assist with administrative tasks such as filing, organizing documents, and tracking deadlines.<br>• Draft and handle formal correspondence, ensuring accuracy and a high standard in all communications.<br>• Maintain confidentiality and safeguard sensitive information.<br>• Coordinate schedules and appointments, ensuring smooth day-to-day operations.<br>• Support the team by performing occasional errands and assisting with additional office needs.<br>• Serve as a backup for other staff members when required.<br>• Travel locally to courthouses, law offices, or other venues as needed.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Austin, Texas. In this role, you will handle high-volume collections activities while delivering exceptional customer service. The ideal candidate is detail-oriented, proficient in NetSuite, and familiar with business-to-business collections processes.<br><br>Responsibilities:<br>• Manage high-volume collections activities, ensuring timely follow-up on outstanding accounts.<br>• Respond to customer inquiries promptly and professionally, addressing payment-related concerns and resolving any issues.<br>• Prepare and send payment reminders and follow-ups to clients using established protocols.<br>• Perform reconciliation of accounts to identify and resolve discrepancies effectively.<br>• Collaborate with internal teams to address disputes and ensure accurate account management.<br>• Utilize NetSuite to track collections efforts and maintain organized records.<br>• Analyze aging reports to prioritize collection efforts and optimize recovery.<br>• Provide exceptional customer service to build and maintain positive client relationships.<br>• Handle sensitive financial data with discretion and compliance to company policies.
