<p><b>Desktop Support Analyst</b></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.</li><li>Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.</li><li>Perform on-site updates, Configuration changes, or Software installations.</li><li>Provide on-site technical assistance to End Users.</li><li>Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.</li><li>Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.</li><li>Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)</li><li>Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs</li><li>Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.</li><li>Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support</li></ul>
<p>We are partnering up with a client in Austin looking for a skilled Help Desk Tier II/Desktop Support Analyst. In this contract role, you will be responsible for providing technical assistance and resolving issues related to desktop systems, software, and applications. This position requires troubleshooting abilities and a customer-focused approach to ensure end-user satisfaction. This position is onsite Monday-Friday, 8am-5pm, for 6-8 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support for technical issues related to desktop systems, software, and applications.</p><p>• Manage Active Directory accounts, including user creation, modification, and access permissions.</p><p>• Troubleshoot and resolve hardware and software problems across Microsoft Windows environments.</p><p>• Respond to service desk tickets promptly, ensuring accurate documentation of solutions and updates.</p><p>• Assist users with basic troubleshooting for network connectivity, printers, and other peripherals.</p><p>• Perform system updates and maintenance to ensure optimal performance.</p><p>• Collaborate with team members to address complex technical challenges.</p><p>• Educate and guide users on best practices for utilizing system tools and applications.</p><p>• Maintain detailed records of technical issues and resolutions for future reference.</p><p>• Ensure compliance with company policies and security protocols during support activities.</p>
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
<p><strong>Desktop Support Technician</strong></p><p>Austin, TX | On-site | Contract-to-Hire</p><p><br></p><p>We are partnering with an Austin-based client to hire a detail-oriented, customer-focused Desktop Support Technician to provide fast, accurate support to internal users. In this role, you'll assist customers via phone and chat, troubleshoot technical issues across devices and systems, and ensure each interaction reflects a strong commitment to service excellence. If you enjoy problem‑solving, communicating clearly, and taking ownership through resolution, this is a great opportunity.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional customer service via chat and phone</li><li>Create, update, and maintain accurate support tickets with detailed notes</li><li>Troubleshoot issues related to tablet operating systems, firmware, Bluetooth/peripheral devices, and network connectivity</li><li>Resolve login and MFA-related challenges</li><li>Utilize remote support tools to diagnose and resolve tablet issues</li><li>Use internal knowledgebase articles to provide quick, reliable solutions</li><li>Apply effective triage skills and route cases appropriately</li><li>Identify recurring issues and report trends to leadership</li></ul>
<p>About the Company</p><p>We’re partnering with a well-established Property & Casualty (P& C) insurance business in San Antonio that operates with a true small-business, family-style culture. This team values trust, consistency, and collaboration—and they’re excited to bring on an Accounting Manager who can own the accounting function while helping modernize and streamline processes.</p><p>This is a great opportunity for someone who enjoys end-to-end accounting, has experience in regulated environments, and wants their ideas to actually be heard and implemented.</p><p><br></p><p>The Role</p><p>The Accounting Manager will oversee the full accounting cycle and play a key role in financial reporting, compliance, and process improvement. You’ll work closely with leadership and have meaningful visibility into the business.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Own month-end close (MEC) and full-cycle accounting</li><li>Prepare and review financial statements and management reports</li><li>Handle accounts payable and accounts receivable</li><li>Perform account reconciliations and variance analysis</li><li>Support budgeting, forecasting, and financial analysis</li><li>Assist with audit and regulatory examinations</li><li>Support statutory reporting and NAIC filings</li><li>Work with multi-state insurance accounting requirements</li><li>Identify opportunities to streamline, automate, and improve processes</li></ul>
We are looking for a knowledgeable and motivated Full Charge Bookkeeper to join our team in Austin, Texas. This position offers the opportunity to manage comprehensive accounting functions within a nonprofit organization while ensuring accuracy and compliance. As a Contract to permanent role, this position is ideal for someone who thrives in a dynamic environment and is eager to contribute to financial integrity and organizational success.<br><br>Responsibilities:<br>• Handle daily accounting operations, including accounts payable, accounts receivable, bank reconciliations, and general ledger updates.<br>• Manage month-end and year-end closing processes to ensure timely and accurate reporting.<br>• Prepare detailed financial statements and reports for organizational leadership and the Board.<br>• Track and manage grant funding, including restricted and unrestricted funds, while maintaining compliance with reporting requirements.<br>• Coordinate with external auditors and tax professionals to facilitate audits and tax filings.<br>• Implement and maintain strong internal controls to uphold financial best practices.<br>• Assist in the preparation of budgets and forecasts to support strategic planning.<br>• Process payroll independently or oversee payroll services through a third-party provider.<br>• Maintain well-organized and accurate financial records to ensure data reliability.
<p>We are looking for a highly motivated Family Law Attorney to join a dynamic corporate law firm based in Austin, Texas to work at a fully remote capacity. This role is ideal for candidates who thrive in a structured, performance-focused environment and are ready to independently manage cases from start to finish. If you are a skilled legal expert with courtroom experience and a passion for family law, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse caseload of family law matters with minimal supervision, ensuring timely and effective resolution.</p><p>• Represent clients in hearings, mediations, and other legal proceedings, providing strategic counsel and advocacy.</p><p>• Draft motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Conduct discovery processes, including gathering, analyzing, and presenting evidence.</p><p>• Collaborate with firm leadership to drive growth and maintain a strong presence in the Austin market.</p><p>• Maintain high standards of accuracy and reliability while meeting monthly billable hour expectations.</p><p>• Communicate regularly with clients to provide updates, advice, and support tailored to their needs.</p><p>• Operate remotely while ensuring availability for clients and court obligations within the Austin region.</p><p>• Uphold organizational policies and contribute to a results-driven work environment.</p>
We are looking for a skilled Staff Accountant to join our team in San Antonio, Texas. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic finance department while expanding your accounting expertise. The ideal candidate will play a key role in ensuring accurate financial reporting, maintaining compliance with accounting standards, and supporting various organizational processes.<br><br>Responsibilities:<br>• Prepare and initiate journal entries to ensure accurate financial records.<br>• Manage monthly allocations for insurance premiums such as health and property.<br>• Record payroll journal entries and reconcile bank accounts on a monthly basis.<br>• Maintain and reconcile assigned accounts regularly, ensuring accuracy and completeness.<br>• Handle prepaid expense accounts and update donor contribution data into the financial system.<br>• Maintain and update the fixed asset module, including adding and disposing of assets, reconciling construction-in-progress, and preparing depreciation schedules.<br>• Assist with month-end and year-end close processes, including accrual journal entries and auditor documentation requests.<br>• Support invoice reporting and internal controls in collaboration with the Accounting Supervisor and Controller.<br>• Serve as a backup for Accounts Payable and Purchasing functions when required.<br>• Participate in special projects and workflow improvements as directed by the Controller.
We are looking for an experienced IT Director to lead and oversee technology operations and strategy in San Marcos, Texas. This role emphasizes leadership in IT and OT systems, with a focus on manufacturing environments and industrial cybersecurity. The ideal candidate will combine technical expertise with strategic vision to drive innovation and operational excellence.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and manufacturing operations.<br>• Oversee the integration and management of SAP S/4HANA systems and shop-floor technologies.<br>• Lead efforts in IT/OT cybersecurity, ensuring compliance with industry standards and frameworks.<br>• Design and scale IT and OT architecture to support operational efficiency and innovation.<br>• Manage IT infrastructure, helpdesk, cloud environments, and vendor relationships.<br>• Collaborate with cross-functional teams to support data analytics and informed decision-making.<br>• Build and lead a high-performing technical team, ensuring effective collaboration with external vendors.<br>• Drive project and change management initiatives to improve processes and systems.<br>• Ensure robust risk management and compliance practices across IT and OT systems.<br>• Engage frequently on-site with shop floor teams to address operational technology needs.
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
We are looking for a skilled and detail-oriented Senior Accountant to join our team in Austin, Texas. In this role, you will oversee key accounting functions, ensure compliance with financial regulations, and drive process improvements for efficient operations. This position offers an opportunity to collaborate with leadership and contribute to strategic financial initiatives.<br><br>Responsibilities:<br>• Lead the month-end close process across multiple entities, ensuring financial statements are accurate and prepared in compliance with US standards.<br>• Manage all aspects of revenue recognition in alignment with applicable accounting guidelines.<br>• Identify opportunities for process improvements to streamline operations and meet efficiency targets, such as reducing monthly close timelines.<br>• Review and oversee outputs from core transactional functions, including accounts payable, accounts receivable, and payroll operations.<br>• Ensure compliance with state and local sales and use tax requirements, including preparation and review of necessary documentation.<br>• Develop, document, and implement internal controls, financial policies, and procedures to maintain regulatory standards.<br>• Collaborate with company leadership to provide financial insights that support decision-making and operational strategies.<br>• Assist the Controller with parent company reporting, team development initiatives, and strategic financial projects.<br>• Act as a resource for management by translating complex financial data into actionable insights.<br>• Uphold ethical standards and serve as a financial leader within the organization.
We are looking for an experienced Accounting Manager to join our team in Austin, Texas. In this long-term contract role, you will play a key part in managing critical accounting tasks, ensuring accuracy and compliance in financial operations. Your contributions will enable the leadership team to focus on larger strategic initiatives.<br><br>Responsibilities:<br>• Oversee the month-end close process to ensure timely and accurate completion of financial reports.<br>• Manage and approve journal entries, maintaining compliance with accounting standards.<br>• Conduct thorough reviews of account reconciliations to ensure accuracy and resolve discrepancies.<br>• Collaborate with auditors during financial statement audits, providing necessary documentation and insights.<br>• Maintain and monitor the general ledger, ensuring all transactions are properly recorded.<br>• Identify opportunities for process improvements within accounting workflows.<br>• Support the Director of Accounting by handling day-to-day financial operations.<br>• Ensure adherence to regulatory requirements and organizational policies in all accounting activities.<br>• Provide detailed financial analysis to assist in decision-making processes.<br>• Train and guide team members on best practices in accounting and reconciliation tasks.
