3 results for Client Relations Associate in Austin, TX

Investor Relations Associate

Austin, TX
onsite
Permanent
90000 - 100000 USD / Yearly
About the job My client, a well-established and growing real estate investment firm based in Austin, Texas, focused on acquiring, developing, and managing high-quality commercial Real Estate throughout Central Texas and select U.S. markets. Our firm partners with institutional and high-net-worth investors to deliver strong, risk-adjusted returns through disciplined investment strategies and operational excellence. Position OverviewThe Investor Relations Associate will support the firm’s capital raising, investor communications, and reporting efforts. This individual will serve as a key point of contact for existing and prospective investors while ensuring a best-in-class investor experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced real estate investment environment. This role is ideal for someone with 1–2 years of experience in investor relations, real estate private equity, investment management, financial services, or a related field. Key ResponsibilitiesInvestor Communications & Relationship Management<ul><li>Serve as a primary point of contact for investor inquiries and requests</li><li>Maintain regular communication with investors regarding fund performance, capital calls, distributions, and updates</li><li>Assist in onboarding new investors and managing subscription documentation</li></ul>Reporting & Analytics<ul><li>Coordinate quarterly and annual reporting materials, including performance summaries and investor letters</li><li>Work closely with asset management, accounting, and finance teams to gather accurate reporting data</li><li>Maintain and update investor databases and CRM systems</li></ul>Capital Raising Support<ul><li>Assist in preparing investor presentations, pitch decks, and marketing materials</li><li>Support due diligence requests from prospective investors</li><li>Help coordinate investor meetings, webinars, and events</li></ul>Administrative & Compliance Support<ul><li>Track capital commitments, contributions, and distributions</li><li>Ensure compliance with internal policies and regulatory requirements</li><li>Maintain organized digital and physical records of investor documentation</li></ul>Compensation & Benefits<ul><li>Competitive base salary (commensurate with experience)</li><li>Performance-based bonus</li><li>Health, dental, and vision insurance</li><li>401(k) with company match</li><li>Professional development opportunities</li><li>Dynamic and collaborative team environment in Austin, TX</li></ul>Benefits found in job postVision insurance, 401(k)bRequirements added by the job poster• Bachelor's Degree• 1+ years of work experience with Investor Relations
2026-02-18T00:00:00Z

Customer Success Specialist

Austin, TX
onsite
Temporary
31.6635 - 36.663 USD / Hourly
Our client is in need of a Renewals Specialist to join their team. In this role, you will play a critical part in managing customer relationships, ensuring seamless contract renewals, and fostering collaboration with internal teams to enhance client satisfaction. This position offers the opportunity to work in a dynamic environment where your skills in communication, organization, and problem-solving will be highly valued. Responsibilities:• Manage the full renewal lifecycle for contracts, engaging proactively with customers 90-120 days before expiration.• Prepare detailed and accurate renewal quotes and proposals that align with customer expectations and company guidelines.• Partner with sales and customer success teams to develop and execute strategic approaches to contract renewals.• Conduct proactive outreach to customers alongside account managers to discuss renewal plans and address potential risks.• Handle administrative tasks throughout the renewal process, from quoting to deal closure, ensuring compliance with company policies.• Identify opportunities for upselling and cross-selling, passing leads to the sales team for further development.• Maintain high success rates in closing renewals on time and achieving targeted close-won ratios.• Enhance forecasting accuracy for renewals and provide detailed reports to management.• Analyze churn reasons effectively to improve reporting and share actionable customer insights with stakeholders.• Keep CRM systems and tools updated with precise renewal data to support operational efficiency.
2026-03-02T00:00:00Z

Customer Service Representative

Austin, TX
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Austin, Texas. In this role, you will be the first point of contact for customers, ensuring their concerns are addressed promptly and effectively. As part of our team, you will contribute to improving the overall customer experience and organizational performance. Responsibilities: • Provide exceptional support by actively listening to customers, understanding their needs, and offering solutions to address concerns. • Manage incoming inquiries and cases, ensuring prompt resolution of customer issues. • Maintain proactive communication with customers regarding pending matters and their progress. • Collaborate with internal teams to guarantee customer requests and complaints are handled efficiently. • Work closely with management and sales teams to identify opportunities for improving customer service strategies. • Participate in training sessions, events, and virtual conferences to enhance skills and knowledge. • Perform additional tasks as needed to support departmental objectives.
2026-02-27T00:00:00Z