<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Cloud Architect (contract).</strong> In this role, serve as the link between functional teams and technical stakeholders. In this role, you’ll help translate business needs into actionable technical requirements, keep work items organized within Jira, and support Agile team operations to enable the timely delivery of system improvements and enhancements. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Agile Support & Team Coordination</strong></p><ul><li>Lead or support recurring Agile ceremonies such as standups, sprint planning, and retrospectives.</li><li>Help manage day‑to‑day workflow, track team capacity, and highlight risks or blockers to ensure objectives stay on track.</li><li>Provide clear, consistent updates on sprint health and task progress for broader team visibility.</li></ul><p><strong>Requirements Analysis & Documentation</strong></p><ul><li>Partner with stakeholders to capture and clarify business requirements before development begins.</li><li>Draft functional and technical documentation, ensuring alignment between business expectations and the final solution.</li><li>Collaborate with engineers to verify that requirements are well understood and accurately translated into deliverables.</li></ul><p><strong>Jira Management & Backlog Refinement</strong></p><ul><li>Create detailed User Stories, Tasks, and Acceptance Criteria that reflect the intended functionality.</li><li>Keep the backlog organized and up‑to‑date by grooming tickets, coordinating estimates, and preparing items for future sprints.</li><li>Monitor ticket progression through stages, ensuring accurate status updates and visibility into team workload.</li></ul><p><strong>Cross‑Team Partnership</strong></p><ul><li>Coordinate work that spans multiple teams, including security, infrastructure, and business units.</li><li>Communicate changes in scope, risk, or timing to project leadership and impacted stakeholders.</li><li>Ensure dependencies between teams are clearly understood and managed.</li></ul><p><strong>Risk & Issue Management</strong></p><ul><li>Identify potential delays, resource constraints, or external vendor obstacles.</li><li>Help implement mitigation strategies and escalate issues when necessary.</li><li>Contribute to maintaining smooth project delivery by proactively removing friction points.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a ServiceNow Support Analyst<strong> (contract).</strong> In this role, help maintain and optimize client ServiceNow environments. This role focuses on day‑to‑day platform support, troubleshooting, user administration, and ensuring customers get the most value out of their post‑implementation ServiceNow setup. <strong>This role is in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Customer Support & Platform Operations</strong></p><ul><li>Serve as the primary point of contact for newly onboarded ServiceNow clients and guide them through their transition after deployment.</li><li>Handle Tier 1–2 incidents, requests, and general inquiries related to ServiceNow functionality.</li><li>Investigate and troubleshoot platform issues, coordinating with internal technical teams as needed and maintaining consistent communication with customers.</li><li>Provide best practice recommendations and ongoing guidance to ensure clients fully leverage the functionality delivered during implementation</li></ul><p><strong>Administration & Maintenance</strong></p><ul><li>Perform routine administrative tasks, including user provisioning, access and role management, and general configuration updates.</li><li>Monitor overall platform performance, identify system errors, and escalate more complex issues when required.</li><li>Support platform upgrades, regression testing, and configuration changes.</li></ul><p><strong>Documentation & Process Improvement</strong></p><ul><li>Maintain clear documentation of support cases, recurring issues, resolutions, and enhancement opportunities.</li><li>Develop and contribute to knowledge articles, troubleshooting guides, and internal support playbooks.</li><li>Identify areas for process improvement, recommending changes to enhance efficiency and customer experience.</li></ul><p><strong>Collaboration</strong></p><ul><li>Partner with internal support, delivery, and sales teams to ensure seamless communication and client satisfaction.</li><li>Participate in team discussions and contribute to continuous improvement efforts across the support organization.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
<p><strong>Overview</strong></p><p>A global manufacturer of engineered electronic components and subsystems is seeking a hands‑on Finance & Accounting Manager to support multiple business units and local leadership teams. The company designs and produces specialized, high‑reliability components for use in demanding environments across industries such as defense, aerospace, industrial, and telecommunications.</p><p>This role oversees day‑to‑day accounting operations, month‑end close, cost accounting, financial reporting, forecasting, budgeting, internal controls, and the supervision of support staff.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Lead the monthly financial close process, including preparation of journal entries and account reconciliations in accordance with corporate policies and procedures.</li><li>Prepare management and operational reporting packages.</li><li>Improve the accuracy and completeness of financial budgets and forecasts aligned with business strategy.</li><li>Safeguard company assets and ensure accurate, complete, and timely recording of transactions through strong internal controls.</li><li>Oversee the accuracy and productivity of day‑to‑day accounting functions, including accounts payable, cash disbursements, invoicing/billing, customer credits and collections, inventory integrity, fixed asset records, general ledger accounting, and cost accounting.</li><li>Perform financial analysis to support business initiatives, capital expenditures, product costing, and special projects.</li><li>Partner with cross-functional peers to share insights and support best‑practice development.</li><li>Coordinate with external auditors, financial institutions, insurance partners, credit card providers, collection agencies, and regulatory authorities.</li></ul><p><br></p>
<p>We are looking for a skilled Reporting Analyst to join our dynamic team in San Antonio, Texas. This role is integral to maintaining the accuracy and efficiency of our loan servicing operations, cash management processes, and investor reporting functions. The ideal candidate will bring expertise in financial modeling, reconciliation, and analytical problem-solving to ensure seamless operations and compliance across multiple systems.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile daily loan servicing transactions, including payments, payoffs, and adjustments, with cash receipts to ensure accuracy.</p><p>• Process borrower payments and updates related to interest, escrow, and adjustments within the servicing system.</p><p>• Investigate and resolve discrepancies in cash reconciliation processes promptly.</p><p>• Prepare and review monthly investor remittance reports, ensuring data accuracy and compliance.</p><p>• Conduct financial modeling to calculate interest charges and disbursements for warehouse lending operations.</p><p>• Analyze loan sale trade terms and reconcile them with system data and third-party servicer records.</p><p>• Perform quality control checks on servicing records across internal and external systems to maintain data integrity.</p><p>• Update internal systems with escrow balance changes and insurance-related transactions executed by third-party providers.</p><p>• Develop and implement internal controls to enhance the accuracy of cash flow reporting and loan accounts</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Austin, Texas. In this role, you will handle high-volume collections activities while delivering exceptional customer service. The ideal candidate is detail-oriented, proficient in NetSuite, and familiar with business-to-business collections processes.<br><br>Responsibilities:<br>• Manage high-volume collections activities, ensuring timely follow-up on outstanding accounts.<br>• Respond to customer inquiries promptly and professionally, addressing payment-related concerns and resolving any issues.<br>• Prepare and send payment reminders and follow-ups to clients using established protocols.<br>• Perform reconciliation of accounts to identify and resolve discrepancies effectively.<br>• Collaborate with internal teams to address disputes and ensure accurate account management.<br>• Utilize NetSuite to track collections efforts and maintain organized records.<br>• Analyze aging reports to prioritize collection efforts and optimize recovery.<br>• Provide exceptional customer service to build and maintain positive client relationships.<br>• Handle sensitive financial data with discretion and compliance to company policies.
<p>A growing organization is seeking a detail‑oriented <strong>Senior Accountant</strong> to support month‑end close, financial reporting, and day‑to‑day accounting operations across multiple business units. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working cross‑functionally, and has experience managing financials for multi‑location or multi‑entity structures.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead month‑end close activities, including journal entries, reconciliations, accruals, and variance analysis.</li><li>Prepare and maintain financial statements for multiple units/entities, ensuring accuracy and consistency across locations.</li><li>Support consolidation processes and assist with intercompany transactions.</li><li>Analyze trends, P& L performance, and balance sheet activity across business units; identify risks and opportunities.</li><li>Maintain the general ledger and ensure adherence to GAAP.</li><li>Assist with budgeting and forecasting by providing unit‑level financial insights.</li><li>Partner with operations and leadership to explain financial results and answer entity‑specific questions.</li><li>Support external audits through preparation of schedules, documentation, and reconciliations.</li><li>Drive process improvements to streamline accounting workflows across units.</li><li>Participate in special projects, system enhancements, and scaling initiatives as the company grows.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>A growing construction organization is seeking an experienced <strong>Controller</strong> to lead the accounting function and oversee all financial operations. This role requires deep expertise in <strong>work‑in‑progress (WIP) accounting</strong>, <strong>percentage‑of‑completion (POC) revenue recognition</strong>, and <strong>financial management across multiple projects</strong>. The ideal candidate has strong leadership skills, thrives in a fast‑paced environment, and understands the complexities of construction accounting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Management & Reporting</strong></p><ul><li>Oversee all accounting operations, including general ledger, AP/AR, job cost accounting, payroll, fixed assets, and financial reporting.</li><li>Lead month‑end and year‑end close, ensuring accurate and timely financial statements.</li><li>Prepare and maintain <strong>WIP schedules</strong>, analyze project profitability, monitor job margins, and identify areas of risk or opportunity.</li><li>Manage <strong>percentage‑of‑completion</strong> revenue recognition in accordance with GAAP.</li><li>Develop, review, and improve job cost reporting, budget vs. actual analysis, and forecasting.</li></ul><p><strong>Project Support & Business Partnership</strong></p><ul><li>Partner with project managers, estimating, and operations leadership to analyze project performance and provide financial insights.</li><li>Support project billing, contract compliance, change orders, and cost tracking.</li><li>Assist with cash flow planning, project cash forecasting, and working capital management.</li></ul><p><strong>Leadership & Process Improvement</strong></p><ul><li>Supervise accounting team members; provide coaching, performance reviews, and workload oversight.</li><li>Strengthen internal controls, streamline processes, and recommend system or procedural enhancements.</li><li>Ensure compliance with external audits, tax requirements, bonding/insurance reporting, and lender information requests.</li></ul>
We are looking for an experienced Product Line Manager to join our team in San Antonio, Texas. In this role, you will oversee the lifecycle of innovative product lines, focusing on beverage dispensing technologies within the machinery manufacturing industry. You will play a key role in identifying market opportunities, driving product development, and ensuring alignment with business objectives while maintaining high standards of quality and sustainability.<br><br>Responsibilities:<br>• Conduct in-depth market research to identify customer needs and industry trends.<br>• Develop and maintain a strategic product roadmap aligned with company goals.<br>• Lead the design and development of new products, ensuring usability, durability, and compliance with food safety standards.<br>• Collaborate with engineering teams to refine product designs and integrate innovative technologies.<br>• Prioritize product features based on market analysis and customer feedback.<br>• Manage cross-functional collaboration to ensure successful product development and timely launches.<br>• Oversee quality assurance processes, including product testing and continuous improvement initiatives.<br>• Implement competitive pricing strategies to balance profitability and market competitiveness.<br>• Support sales and marketing teams by providing product training and developing go-to-market strategies.<br>• Build and maintain strong relationships with customers and distributors to deliver tailored solutions.
<p>About the Company</p><p>We’re partnering with a well-established Property & Casualty (P& C) insurance business in San Antonio that operates with a true small-business, family-style culture. This team values trust, consistency, and collaboration—and they’re excited to bring on an Accounting Manager who can own the accounting function while helping modernize and streamline processes.</p><p>This is a great opportunity for someone who enjoys end-to-end accounting, has experience in regulated environments, and wants their ideas to actually be heard and implemented.</p><p><br></p><p>The Role</p><p>The Accounting Manager will oversee the full accounting cycle and play a key role in financial reporting, compliance, and process improvement. You’ll work closely with leadership and have meaningful visibility into the business.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Own month-end close (MEC) and full-cycle accounting</li><li>Prepare and review financial statements and management reports</li><li>Handle accounts payable and accounts receivable</li><li>Perform account reconciliations and variance analysis</li><li>Support budgeting, forecasting, and financial analysis</li><li>Assist with audit and regulatory examinations</li><li>Support statutory reporting and NAIC filings</li><li>Work with multi-state insurance accounting requirements</li><li>Identify opportunities to streamline, automate, and improve processes</li></ul>
<p>We are looking for an experienced Controller to lead and manage financial operations for our organization. This role is essential in providing strategic financial guidance, ensuring compliance with regulatory standards, and implementing robust internal controls. The ideal candidate will bring expertise in accounting practices, financial reporting, and team leadership.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and direct the accounting department, managing accounts payable, accounts receivable, payroll, and general ledger functions.</p><p>• Develop and enforce accounting policies and procedures to maintain accuracy and adherence to regulations.</p><p>• Prepare comprehensive financial reports and statements for executive leadership on a regular basis.</p><p>• Supervise monthly, quarterly, and annual close processes to ensure timely and accurate results.</p><p>• Implement and assess internal control systems to mitigate financial risks and enhance operational efficiency.</p><p>• Manage budgeting, forecasting, and cash flow analysis to support organizational goals.</p><p>• Coordinate audit activities and liaise with external auditors to ensure compliance.</p><p>• Lead and mentor accounting staff, fostering attention to detail and growth.</p><p>• Identify and recommend process improvements and technology solutions to optimize financial operations.</p><p>• Collaborate with cross-functional teams to align financial strategies with broader business objectives.</p>
