<p><strong>Overview</strong></p><p>In this role you'll be contributing your knowledge and ideas to help our client's Professional Services team with implementation projects of their family of products. You will be responsible for overseeing/managing the end-to-end delivery to clients, ensuring high-quality solutions are delivered on time and within budget. You will also work closely with cross-functional teams, clients, and stakeholders to ensure seamless service delivery and customer satisfaction.</p><p> </p><p><strong>This is a hybrid position in Alpharetta –</strong> 3 days per week onsite – and will report to the Director of Professional Services.</p><p><br></p><p><strong>Responsibilities: </strong></p><p><strong>Planning & Execution</strong></p><p>· Develop, maintain, and distribute comprehensive project plans and communication strategies; ensure clients receive standardized project templates.</p><p>· Organize and lead project kick-off meetings with both clients and internal stakeholders to establish alignment and expectations.</p><p>· Maintain accurate and current project timelines, budgets, and status reports within Smartsheet.</p><p>· Continuously update resource allocations; proactively request or release resources in alignment with project execution needs.</p><p>· Manage project budgets, providing regular updates on financial performance and expenditure tracking.</p><p>· Coordinate with Finance to initiate invoice generation in accordance with established project milestones.</p><p>· Govern project scope and implement the change control process when modifications are required</p><p><strong>Stakeholder & Team Coordination</strong></p><p>· Facilitate the clear definition and communication of roles and responsibilities across all project stakeholders, including sponsors, clients, and technical teams.</p><p>· Schedule and lead cross-functional meetings, capturing key decisions and actionable items to ensure accountability.</p><p>· Engage with clients to understand their needs, expectations, and satisfaction levels; address concerns with urgency and professionalism.</p><p><strong>Risk Management & Process Improvement</strong></p><p>· Identify and assess risks related to service delivery; develop and implement mitigation strategies to minimize impact.</p><p>· Apply industry best practices to enhance service delivery performance and operational efficiency.</p><p>· Collaborate with leadership to support dynamic resource management, ensuring alignment with the Professional Services project pipeline.</p>
<p>We are looking for an experienced Creative Project Manager to join our team in Atlanta, Georgia. In this role, you will act as a vital link between clients and the Creative/Production team, ensuring seamless execution and delivery of projects. This is a contract-to-permanent position that offers an exciting opportunity to work on creative services initiatives in the printing and publishing industry.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the end-to-end management of creative services projects, including scheduling, estimating, and tracking progress.</p><p>• Serve as the primary point of contact between clients and internal teams, ensuring clear communication and alignment.</p><p>• Coordinate marketing needs and project goals to ensure all deliverables meet expectations.</p><p>• Identify and resolve project-related issues while escalating barriers when necessary.</p><p>• Maintain accurate job details and invoicing to support project completion and client satisfaction.</p><p>• Optimize workflows and processes to enhance efficiency and service excellence.</p><p>• Collaborate with creative teams to develop impactful retail and store signage solutions.</p><p>• Monitor project performance and provide regular updates to stakeholders.</p><p>• Mentor entry level team members on tools and systems to drive productivity.</p><p>• Ensure all communications are tailored to the audience and convey messages effectively.</p>
<p>Robert Half Marketing and Creative Atlanta is looking for a creative Art Director to be part of an in-house creative agency in Metro Atlanta. The Art Director will not only be assisting in managing a small team of creatives but will also be leading design and creative initiatives. The Art Director will get the opportunity to develop a mix of working including but not limited to print marketing collateral, environmental design and some digital design. We are looking for forward-thinking creatives to help deliver superior work for our client. The Art Director should have the ability to thrive in a fast-paced environment and wear multiple hats. The ideal candidate should also be very hands on and not afraid to roll up their sleeves when needed. </p>
<p>Robert Half Marketing and Creative Atlanta is looking for a creative Art Director to be part of an in-house creative agency in Metro Atlanta. The Art Director will not only be assisting in managing a small team of creatives but will also be leading design and creative initiatives. The Art Director will get the opportunity to develop a mix of working including but not limited to print marketing collateral, environmental design and some digital design. We are looking for forward-thinking creatives to help deliver superior work for our client. The Art Director should have the ability to thrive in a fast-paced environment and wear multiple hats. The ideal candidate should also be very hands on and not afraid to roll up their sleeves when needed. </p>
We are looking for an experienced Director of IT Application Services to lead and oversee the development, implementation, and management of enterprise systems within our organization. Based in Atlanta, Georgia, this role requires a deep understanding of IT strategies and applications architecture to drive business growth and efficiency. The ideal candidate will collaborate closely with stakeholders to align technology solutions with organizational goals.<br><br>Responsibilities:<br>• Define and execute the strategy, architecture, and deployment of enterprise systems to support organizational expansion.<br>• Lead the design, development, and implementation of application roadmaps in collaboration with business stakeholders.<br>• Manage the overall applications architecture and ensure alignment with business requirements.<br>• Partner with stakeholders to identify process improvements and implement technology solutions that enhance efficiency.<br>• Oversee product management for applications and ensure technical delivery aligns with strategic goals.<br>• Maintain regular communication with leadership teams to ensure alignment on IT priorities and initiatives.<br>• Provide guidance and leadership to medium and large teams involved in application development and deployment.<br>• Ensure optimization and functionality of relational database systems and IT support methodologies.<br>• Monitor and evaluate the performance of enterprise applications to ensure they meet organizational needs.<br>• Drive the adoption of Agile methodologies to improve delivery and project outcomes.
<p>Robert Half Marketing and Creative in Atlanta is seeking a Sr. Project Manager to add to growing agency team in Vinings. </p><p><br></p><p>• Be the key liaison between our clients and our Creative/Production team. </p><p>• Manage projects including the collection of assets and information from inception to completion, and must be proactive, quick thinking, a problem solver and ultra-organized, ensuring account satisfaction and service excellence. </p><p>• Project manage the day-to-day execution and optimization of Creative Services projects -assessing marketing needs, determining goals and coordinating projects. </p><p>• Maintain knowledge of visual merchandising goals and brand standards focused on POP materials. This includes resolving and escalating issues and barriers.</p><p>• Work closely with the designers, copywriters, traffic managers and production staff to ensure all deadlines are met on time.</p><p>• Expensive POP experience is required.</p>
<p>Robert Half Marketing and Creative in Atlanta is seeking a Sr. Project Manager to add to growing agency team in Vinings. </p><p><br></p><p>• Be the key liaison between our clients and our Creative/Production team. </p><p>• Manage projects including the collection of assets and information from inception to completion, and must be proactive, quick thinking, a problem solver and ultra-organized, ensuring account satisfaction and service excellence. </p><p>• Project manage the day-to-day execution and optimization of Creative Services projects -assessing marketing needs, determining goals and coordinating projects. </p><p>• Maintain knowledge of visual merchandising goals and brand standards focused on POP materials. This includes resolving and escalating issues and barriers.</p><p>• Work closely with the designers, copywriters, traffic managers and production staff to ensure all deadlines are met on time.</p><p>• Expensive POP experience is required.</p>
<p>Creative Project Manager (Mid-Senior Level)</p><p><br></p><p>We're looking for an organized, detail-oriented, and experienced <strong>Creative Project Manager</strong> with a strong background in <strong>Graphic Design</strong> to join our team <strong>onsite in Atlanta, GA</strong>. The ideal candidate will bridge the gap between creative vision and execution, managing the end-to-end workflow for both <strong>print and digital design projects</strong>. This role requires exceptional communication, a team-player attitude, and proven experience managing external <strong>vendors</strong>.</p><p><br></p><p>Key Responsibilities</p><p><strong>Project Management & Workflow:</strong></p><ul><li>Lead the planning, execution, and delivery of multiple concurrent creative projects, ensuring they are completed on time, within budget, and to high quality standards.</li><li>Develop and maintain project timelines, milestones, and resource allocation schedules.</li><li>Manage the creative workflow from concept and briefing through to final file preparation, production, and archiving.</li><li>Utilize project management software to track project status and communicate updates to stakeholders.</li></ul><p><strong>Creative Oversight & Production:</strong></p><ul><li>Leverage a foundational background in <strong>Graphic Design</strong> to understand creative requirements, production specifications (for both print and digital), and provide informed feedback to designers.</li><li>Oversee the preparation of final assets, ensuring technical specifications are met for various outputs (e.g., press-ready PDFs, web-optimized images, social media assets).</li><li>Act as a technical resource for the design team, troubleshooting issues related to file formats, color profiles, and print production.</li></ul><p><strong>Vendor Management:</strong></p><ul><li>Source, evaluate, and manage relationships with external <strong>vendors</strong>, including printers, mailing houses, and specialized production partners.</li><li>Obtain quotes, negotiate timelines, and ensure vendors adhere to quality standards and delivery schedules.</li><li>Review and approve proofs (both digital and physical) to confirm accuracy before final production.</li></ul><p><strong>Communication & Collaboration:</strong></p><ul><li>Serve as the primary point of contact between the creative team, internal stakeholders (Marketing, Sales, Product), and external partners.</li><li>Facilitate effective kickoff meetings, status updates, and critique sessions.</li><li>Foster a positive and collaborative work environment, championing the team-player mentality.</li></ul><p><br></p><p><br></p>
<p>Digital Project Manager</p><p>The Digital Project Manager oversees planning, execution, and delivery of digital initiatives, ensuring projects are completed on time and within budget.</p><p>Responsibilities:</p><p> • Develop project timelines, budgets, and scope documents</p><p> • Coordinate cross-functional teams</p><p> • Manage risks and dependencies</p><p> • Facilitate status meetings and stakeholder communication</p><p> • Ensure quality and timely delivery</p><p><br></p>
<p><strong><u>Position Summary</u></strong></p><p>The Project Accountant is responsible for managing the financial aspects of assigned projects, including budget tracking, cost analysis, billing, and reporting. This role requires close collaboration with project managers, operations, and other departments to ensure that project financials are accurately recorded and aligned with company policies and objectives.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p>•Set up and maintain project cost structures in the accounting system.</p><p>•Monitor project budgets, committed costs, and actual expenditures.</p><p>•Prepare and review project-related invoices, purchase orders, and change orders.</p><p>•Process client billings in accordance with contract terms and ensure timely collections.</p><p>•Review subcontractor/vendor invoices for accuracy and compliance with contract terms.</p><p>•Perform monthly financial reconciliations and prepare variance analysis for related projects.</p><p>•Provide regular financial reporting to leadership (e.g., WIP reports, cash flow forecasts).</p><p>•Assist with forecasting project cash needs and revenue recognition.</p><p>•Ensure compliance with GAAP and company policies for all project accounting activities.</p><p>•Collaborate with project managers to resolve billing discrepancies, budget variances, and other financial issues.</p><p>•Support audits and provide necessary documentation for internal and external reviewers.</p>
<p>Marketing Automation Manager</p><p>The Marketing Automation Manager owns strategy and execution of automated marketing programs to drive lead generation and customer engagement.</p><p>Responsibilities:</p><p> • Design and implement automated workflows</p><p> • Manage CRM and marketing automation integrations</p><p> • Develop lead scoring models</p><p> • Analyze campaign performance and optimize funnels</p><p> • Partner with sales to improve lead quality</p><p><br></p>
We are looking for a dedicated Social Services Coordinator to support senior citizens and individuals with disabilities in Atlanta, Georgia. This contract position focuses on improving the quality of life for residents by organizing programs, fostering community engagement, and promoting health, wellness, and safety. The ideal candidate will excel at creating inclusive environments and managing social service initiatives tailored to the needs of seniors and the community.<br><br>Responsibilities:<br>• Develop and implement programs that address health, wellness, and nutrition for senior residents and individuals with disabilities.<br>• Facilitate community-building activities to promote social engagement, cultural appreciation, and safety.<br>• Organize educational workshops and occupational wellness programs to support financial literacy and job readiness.<br>• Assist residents with case management services to help them achieve their personal goals and maintain independence.<br>• Coordinate food distribution initiatives such as food banks and meal programs to enhance food accessibility.<br>• Create and distribute monthly newsletters and calendars to inform residents about upcoming programs and events.<br>• Manage program budgets and ensure compliance with financial procedures.<br>• Maintain accurate records of resident demographics, case management data, and program attendance.<br>• Collaborate with property management teams to ensure lease compliance and promote healthy living environments.<br>• Recruit and engage community volunteers to support service delivery.
<p>Robert Half HR Solutions team is partnered with a fast-growing, fast-paced organization to identify a Benefits, Compensation, and Payroll Manager to lead total rewards programs across multiple states. This role balances responsibilities across three critical areas—Benefits, Payroll, and Compensation—ensuring programs are competitive, compliant, and aligned with business goals. The position works in close collaboration with the HR Manager and executive leadership team and supports initiatives across multiple states within a dynamic M& A environment.</p><p><br></p><p>Key Responsibilities:</p><p><strong>Benefits Administration (35%):</strong></p><p>• Manage and optimize health, dental, vision, retirement, wellness, and other employee benefit programs across multiple states.</p><p>• Serve as the primary point of contact for benefits inquiries, resolving employee questions and concerns.</p><p>• Partner with vendors and internal teams to evaluate, enhance, and communicate benefits offerings.</p><p>• Ensure compliance with federal, state, and local benefits regulations, including multi-state requirements.</p><p><strong>Payroll Management (35%):</strong></p><p>• Oversee accurate and timely processing of payroll for all employees across multiple states.</p><p>• Maintain payroll records and ensure compliance with applicable tax, labor, and multi-state payroll laws.</p><p>• Reconcile payroll discrepancies and collaborate with finance for reporting and audits.</p><p>• Support year-end payroll processes and filings, including M& A-related integrations.</p><p><strong>Compensation Strategy (30%):</strong></p><p>• Develop and maintain competitive compensation structures, job grades, and salary bands across multiple locations.</p><p>• Conduct market benchmarking and salary analyses to ensure equity and competitiveness.</p><p>• Provide guidance on promotions, merit increases, and incentive programs.</p><p>• Support compensation considerations during M& A activities and integration of new teams.</p><p>• Advise managers and employees on compensation policies and practices.</p>
<p>Risk Advisory – IT Audit Manager</p><p>Location: Atlanta, GA (Hybrid)</p><p>Does NOT offer sponsorship or C2C now or in the future</p><p><br></p><p>Robert Half is seeking an experienced and driven IT Audit Manager to join a Risk Advisory Services practice. In this leadership role, you will manage and deliver IT risk consulting engagements—including SOX compliance, SOC readiness and reporting, and cybersecurity assessments—across a variety of industries. You’ll work closely with clients to enhance their internal control environments, manage compliance efforts, and mitigate risk.</p><p><br></p><p><br></p>
We are looking for an experienced Software Delivery Manager to oversee the implementation of cutting-edge cloud-based SaaS solutions. This position involves leading a team of engineers, fostering collaboration with cross-functional teams, and ensuring the delivery of high-quality, customer-facing solutions. Based in Sandy Springs, Georgia, this hybrid role offers a blend of onsite and remote work.<br><br>Responsibilities:<br>• Manage and mentor a team of software and solutions engineers, supporting their growth and success.<br>• Act as the primary technical escalation point for addressing complex customer challenges.<br>• Oversee end-to-end SaaS solution delivery, from initial design through final implementation.<br>• Engage with clients to understand their needs, provide guidance, and deliver tailored solutions.<br>• Collaborate across departments to align processes and ensure positive project outcomes.<br>• Promote and enforce best practices to maintain consistency and quality in solution delivery.<br>• Drive the documentation process to ensure clarity and accessibility of technical information.<br>• Facilitate discussions around solution architecture and future-state strategies.<br>• Manage cloud platform integrations, focusing on Azure for optimal performance.<br>• Utilize ITIL frameworks to enhance infrastructure and service delivery efficiency.
<p>Robert Half HR Solutions is currently partnering with a client in the Buckhead area that is looking for an experienced HR Payroll & Benefits Manager to oversee and streamline payroll operations and benefits administration for a workforce of 200+ employees. This role requires a strategic thinker who can ensure compliance, manage employee benefits programs, and optimize payroll processes. Strong ADP Workforce Now and Excel experience is required. Based in Atlanta, Georgia, this position offers an opportunity to contribute to the well-being and satisfaction of the team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee health and wellness benefits programs, ensuring smooth administration and compliance.</p><p>• Administer 401(k) retirement plans, including enrollment, updates, and employee inquiries.</p><p>• Handle workers' compensation claims and processes to ensure timely resolution.</p><p>• Lead open enrollment periods, coordinating communication and documentation for employees.</p><p>• Process biweekly payroll accurately and efficiently, adhering to deadlines.</p><p>• Collaborate with the HR team to address employee questions regarding payroll and benefits.</p><p>• Analyze and refine benefits offerings to align with company goals and employee needs.</p><p>• Ensure compliance with federal and state regulations related to payroll and benefits.</p><p>• Prepare and maintain detailed reports and records using Excel and other tools.</p><p>• Identify opportunities for improvement in payroll and benefits processes and implement solutions.</p>
We are looking for a highly skilled Senior Marketing Manager to lead and elevate our marketing initiatives in College Park, Georgia. This role will involve creating and implementing innovative strategies to drive engagement, promote brand identity, and achieve organizational goals. The ideal candidate will bring a strong background in marketing leadership, team management, and project coordination.<br><br>Responsibilities:<br>• Develop and implement comprehensive marketing strategies aligned with organizational objectives.<br>• Conduct discovery meetings with stakeholders to define campaign goals and identify target demographics.<br>• Manage the marketing budget, ensuring effective allocation of resources to various initiatives.<br>• Design and execute marketing campaigns across multiple channels, including digital, advertising, and content creation.<br>• Coordinate event logistics by preparing detailed documents, such as rundowns, technical riders, and run-of-show plans.<br>• Research market trends, customer preferences, and competitor activities to inform marketing plans.<br>• Recommend operational and service changes based on market insights and analysis.<br>• Present campaign proposals to stakeholders, including visual concepts, promotional strategies, and event plans.<br>• Collaborate with internal teams and external partners to ensure cohesive execution of marketing efforts.<br>• Monitor campaign performance and present data-driven insights to stakeholders for continuous improvement.
<p>Robert Half Marketing and Creative Atlanta is looking Traffic Manager to join a growing agency team in Midtown Atlanta. The Traffic Manager will facilitate workflow on retail and channel graphic projects. Duties include managing internal traffic systems, creating schedules and tracking project progress, routing work for review and approval, archiving files and assets and opening and closing projects. This position partners and builds strong relationships with internal clients and team members. This position is regarded by the client as a trusted advisor and works closely with the designers, and account/project managers to set project milestones, create project timelines and track schedules to ensure all deliverable deadlines are met on time and on brand. The Traffic Manager must have a thorough understanding of the creative/print production process. </p><p><br></p>
<p>Robert Half HR Solutions is partnered with a growing client to identify a hands-on, strategic HR Manager to lead and elevate people operations as the organization scales across multiple states and locations. The HR Manager will oversee core HR infrastructure, employee experience, compliance, talent processes, and HR operations across a multi-location footprint. This leader will partner closely with executive leadership and field managers to drive consistency, engagement, and scalable systems. </p><p><br></p><p>Key Responsibilities</p><p>HR Strategy, Infrastructure & M& A Integration</p><p>• Lead the development, implementation, and continuous improvement of HR policies, procedures, and systems across all studio locations.</p><p>• Own and refine the employee handbook, ensuring compliance across multiple states.</p><p>• Build scalable HR infrastructure to support rapid growth and acquisitions.</p><p>• Lead HR integration efforts for newly acquired locations, including onboarding, policy alignment, documentation audits, and cultural integration.</p><p>• Partner with leadership during due diligence and post-acquisition planning to assess people-related risks and integration needs.</p><p><br></p><p>Talent Management & Onboarding</p><p>• Oversee hiring processes in partnership with location leadership, ensuring consistent candidate experience and compliant hiring practices.</p><p>• Design and manage onboarding programs for General Managers, sales teams, and instructors.</p><p>• Evaluate and refine onboarding delivery models, including potential centralized onboarding.</p><p>• Support performance management processes, including goal setting, reviews, coaching conversations, and performance improvement plans.</p><p><br></p><p>Employee Relations & Compliance</p><p>• Serve as the primary HR resource for managers and employees across locations.</p><p>• Partner with leadership and external HR/legal consultants on sensitive employee matters.</p><p>• Ensure compliance with federal, state, and local employment laws across multi-state operations.</p><p>• Provide guidance on workplace policies, conflict resolution, and corrective action processes.</p><p><br></p><p>Total Rewards & HR Operations Partnership</p><p>• Partner closely with the Benefits, Compensation, and Payroll Manager to ensure seamless coordination across benefits administration, payroll processes, and compensation practices.</p><p>• Provide guidance on leave management, including FMLA and state-specific requirements.</p><p>• Ensure employee data, compensation changes, promotions, and terminations are aligned across HR and payroll systems.</p><p>• Collaborate on policy updates, compliance initiatives, and integration of total rewards programs during acquisitions.</p><p><br></p><p>Culture, Engagement & Growth</p><p>• Develop employee engagement initiatives and recognition programs.</p><p>• Implement scalable systems to celebrate milestones and achievements.</p><p>• Support leadership development and manager coaching.</p><p>• Drive change management initiatives during periods of rapid growth and integration.</p>
<p>Demand Generation & ABM Coordinator (Contract)</p><p><strong>Contract Duration:</strong> March - July</p><p><strong>Reports to:</strong> ABM Contractor / Global Campaigns Lead</p><p>Role Overview</p><p><br></p><p>We are seeking a proactive, execution-oriented <strong>Demand Generation & ABM Coordinator</strong> to join our Global Campaigns team. Your mission is to provide tactical support for our high-priority marketing programs, ensuring our campaigns are built, launched, and tracked with precision.</p><p><br></p><p>While you will specifically support our Account-Based Marketing (ABM) efforts, we are looking for a well-rounded Demand Gen specialist who understands how to move prospects through a funnel. This is a "doing" role—perfect for someone who enjoys the technical side of marketing and wants to see their work directly impact the sales pipeline.</p><p>Key Responsibilities</p><ul><li><strong>Campaign Deployment:</strong> Support the execution of multi-channel campaigns (email, paid social, webinars, and direct mail) targeting specific high-value accounts.</li><li><strong>MarTech Orchestration:</strong> Work within our marketing stack (e.g., HubSpot, Marketo, Salesforce) to build landing pages, set up email sequences, and manage list segmentations.</li><li><strong>Account-Based Logistics:</strong> Coordinate the "swag" and direct mail process—managing vendors, tracking shipments, and alerting Sales when a gift has been delivered.</li><li><strong>Data Management:</strong> Ensure account lists are clean and correctly tagged in the CRM. Help "bridge the gap" between marketing intent data and sales action.</li><li><strong>Sales Enablement:</strong> Package campaign materials (email templates, one-pagers, social snippets) for Sales reps to use in their outreach.</li><li><strong>Performance Tracking:</strong> Assist in pulling data for weekly reports to show how target accounts are engaging with our content.</li></ul><p>Required Qualifications</p><ul><li><strong>1–2 years of experience</strong> in B2B Demand Generation, Marketing Operations, or Digital Marketing.</li><li><strong>Hands-on Tool Experience:</strong> You must be comfortable inside a Marketing Automation platform (Marketo, HubSpot, Pardot) and a CRM (Salesforce).</li><li><strong>Process-Driven:</strong> You enjoy creating checklists and ensuring no detail is overlooked in a campaign launch.</li><li><strong>Collaborative Spirit:</strong> You can work cross-functionally with Content, Design, and Sales to get things across the finish line.</li><li><strong>Fast Learner:</strong> You don’t need to be an ABM expert on day one, but you are eager to learn the principles of account-based targeting.</li></ul><p><br></p>
We are looking for a Senior Analyst to join our team in Carrollton, Georgia. This role is ideal for an individual with strong attention to detail and expertise in IT governance and business analysis. You will play a key part in monitoring IT metrics and ensuring effective reporting processes across various systems.<br><br>Responsibilities:<br>• Conduct thorough IT audits to evaluate system performance and compliance with governance standards.<br>• Prepare and distribute detailed metrics reports on IT operations, including financial data and status updates.<br>• Collaborate with project managers to enhance reporting capabilities and support strategic initiatives.<br>• Analyze existing IT processes to identify gaps and recommend improvements.<br>• Assist in the implementation and monitoring of systems like ServiceNow and S/4 Hana.<br>• Provide detailed documentation and analysis for IT-related projects.<br>• Support cross-functional teams with data-driven insights to improve efficiency.<br>• Ensure attention to detail in all aspects of IT reporting and project documentation.<br>• Stay updated on industry standards and best practices to maintain high-quality governance.<br>• Communicate findings and recommendations effectively to stakeholders.
We are looking for a motivated CAD Drafter to join our team in Gainesville, Georgia. In this Contract to permanent position, you will work closely with experienced professionals to create accurate and detailed engineering drawings, primarily focusing on telecommunications design. This role offers the opportunity to develop your skills in a collaborative and fast-paced environment while contributing to a variety of projects.<br><br>Responsibilities:<br>• Develop and finalize detailed engineering drawings using AutoCAD or similar design software.<br>• Incorporate company branding and logos into all technical designs to ensure consistency.<br>• Modify and update existing plans based on client requirements and specifications.<br>• Collaborate with team members to ensure accuracy and high-quality deliverables.<br>• Review client documents and plans related to low voltage systems for project preparation.<br>• Perform administrative tasks such as document verification, project tracking, and data gathering.<br>• Communicate with internal teams and clients to clarify design requirements and project expectations.<br>• Manage multiple assignments with varying deadlines while maintaining attention to detail.<br>• Provide support to estimators and the administrative manager by handling overflow tasks.
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays.<br><br>Essential Functions:<br><br>Place daily collection calls to clients.<br>Perform in-depth account analysis and research.<br>Generate and maintain necessary reports.<br>Distribute account statements to customers.<br>Communicate directly with customers to settle outstanding account issues.<br>Draft collection letters and prepare lien-related documents as needed.<br>Confirm payment histories and monitor collection progress.<br>Collaborate with sales managers and senior leadership to expedite collections where required.<br>Investigate causes behind unpaid or delayed invoices.<br>Reconcile customer accounts receivable as necessary.<br>Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc.<br>Coordinate with legal counsel on collection-related issues.<br>Partner daily with Sales Representatives to evaluate consumer creditworthiness.<br>Undertake additional tasks to support the Accounts Receivable department.<br>Qualifications:<br><br>High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience.<br>Minimum of 2 years Accounts Receivable and collections experience.<br>At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes.<br>Basic knowledge of leasing programs and residual values.<br>Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous.<br>Experience with lien setup and releasing is a plus.<br>Strong analytical, problem-solving, and research abilities.<br>Capable of thriving in a fast-paced, dynamic environment.<br>Excellent verbal and written communication skills.
