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14 results for Product Support Specialist in Atlanta, GA

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We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing

Proven experience with Kaseya, Microsoft Intune, Office 365, and Azure Active Directory. Strong understanding of cloud services, device management, and security protocols. Excellent troubleshooting and problem-solving skills. Ability to manage multiple priorities and deliver quality solutions under pressure. Experience with PowerShell scripting and automation is a plus. Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Security, Compliance, and Identity Fundamentals are a plus.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

14 results for Product Support Specialist in Atlanta, GA

Help Desk Technician III We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing

Digital Marketing Specialist Digital Marketing Specialist (4-Month Contract - Product Launch) About the Role:As our Digital Marketing Specialist, you will play a key role in executing a comprehensive digital marketing strategy to support the successful launch of our new product. You will be responsible for managing and optimizing various digital channels, including email marketing, paid and organic social media, and social media scheduling and tracking. You will work closely with our marketing team to ensure a cohesive and impactful launch campaign. Responsibilities:<ul><li>Email Marketing: Develop and execute targeted email marketing campaigns to drive product awareness and sales.</li><li>Create compelling email content, including newsletters, promotional offers, and transactional emails.</li><li>Monitor email campaign performance and optimize for open rates, click-through rates, and conversions.</li></ul> <ul><li>Paid Social Media Marketing: Plan, execute, and manage paid social media campaigns across various platforms (e.g., Facebook, Instagram, LinkedIn, TikTok).</li><li>Develop targeted ad sets, monitor campaign performance, and optimize for ROI.</li><li>Analyze data and provide insights on campaign effectiveness.</li></ul> <ul><li>Organic Social Media Marketing: Develop and implement engaging organic social media content strategies.</li><li>Create and curate high-quality content, including posts, stories, and videos.</li><li>Manage social media communities and respond to comments and messages.</li></ul> <ul><li>Social Media Management: Create and maintain a social media content calendar.</li><li>Schedule and publish social media content across all platforms.</li><li>Track and analyze social media metrics and provide regular reports.</li><li>Monitor social listening for brand mentions and industry trends.</li></ul> <ul><li>Analytics & Reporting: Track and analyze key performance indicators (KPIs) across all digital channels.</li><li>Generate regular reports on campaign performance and provide actionable insights.</li><li>Utilize analytics tools (e.g., Google Analytics, social media analytics platforms) to measure and optimize campaign effectiveness.</li><li>Work onsite 3 days a week in Sandy Springs, GA.</li></ul>

Help Desk II We are looking for a skilled and experienced Tier II Help Desk Technician to join our IT support team. In this role, you will provide advanced troubleshooting and support for end-users, specifically focusing on Azure Active Directory (AD) and Office 365 environments. You will work closely with Tier I technicians to resolve complex technical issues and ensure a seamless experience for users.Key Responsibilities:<ul><li>Provide advanced support for Azure AD and Office 365-related issues, including account management, authentication, and access control</li><li>Troubleshoot and resolve complex software, hardware, and network issues</li><li>Work with users to identify, diagnose, and resolve technical problems</li><li>Document troubleshooting steps and resolutions in the ticketing system</li><li>Collaborate with other IT teams to address escalated technical issues</li><li>Assist in user onboarding and system configuration within Office 365 and Azure AD</li></ul>

Help Desk We are seeking a motivated and customer-focused Tier I Help Desk Technician to join our IT support team. In this role, you will be the first point of contact for end-users experiencing technical issues, providing support via phone, email, and chat. You will troubleshoot, diagnose, and resolve hardware and software problems while maintaining excellent customer service. Key Responsibilities: Respond to and resolve technical issues for users in a timely and detail oriented manner Provide basic troubleshooting for software, hardware, and network problems Document all issues and solutions in the ticketing system Escalate complex issues to higher-level support teams as needed Assist with user account management and system setups

SAP IBP Manager We are seeking a strategic and experienced IT leader to drive the implementation and optimization of SAP S/4HANA ERP solutions for our Building Products operations. This role will focus on Integrated Business Planning (IBP) and Production Scheduling, working closely with order management, operations, and supply chain teams to create seamless, efficient, and scalable end-to-end business processes. The ideal candidate will bring deep expertise in SAP IBP and ePP/DS, a solid understanding of supply chain and production planning processes, and experience leading IT professionals through major system transformations. Strong leadership, communication, and stakeholder management skills are essential to success in this role. Key Responsibilities:<ul><li>Lead and manage a cross-functional team, fostering a high-performance culture focused on knowledge sharing and continuous improvement.</li><li>Act as the primary liaison between Planning, Production Scheduling, and IBP leadership and IT capabilities.</li><li>Partner with business and technology stakeholders to define, implement, and support SAP-driven solutions that enhance operational efficiency and business performance.</li><li>Oversee system configurations, integrations, and middleware connections to ensure smooth order-to-cash workflows.</li><li>Drive strategic decisions on technology investments, system enhancements, and business process optimizations.</li><li>Communicate changes, updates, and business requirements to relevant teams, ensuring alignment and smooth execution.</li><li>Conduct research and cost-benefit analyses for technology solutions, identifying the best approach for implementation.</li><li>Provide expert guidance on deployment strategies, cutover planning, and impact assessments for system changes.</li><li>Demonstrate a high level of ownership, initiative, and urgency in delivering solutions in a fast-paced, dynamic environment.</li></ul>Location & Work Model:<ul><li>Hybrid – Based in Atlanta, GA</li><li>Relocation assistance available</li></ul>

Director Financial Reporting (LUV) Are you determined to rise to different challenges and reach goals quickly but effectively? Does the thought of working with a respectable company thrill you? Apply today for your next job through Robert Half. To support the company's objectives as a Director of Financial Reporting, you will prepare and consolidate financial statements, analyze and reconcile accounts, analyze cash flow, produce budgets and forecasting, prepare audits, and handle internal control maintenance and regulatory reporting. To succeed in this role, you must be proficient at analyzing information. This position is full time with excellent compensation and benefits, as well as the chance to grow. Responsibilities <ul><li>Directs the SEC financial reporting process for quarterly and annual financial reports, including financial statements, footnote, MD& A, and earnings release disclosures</li><li>Manage the preparation and review of the monthly internal financial reporting package and lead the accounting discussion during the monthly financial review meeting with the executive leadership team.</li><li>Facilitates the completion and review of monthly and quarterly corporate accounting and close activities, including debt, equity, taxes, consolidations, and other areas</li><li>Lead purchase accounting and valuation activities for acquisitions</li><li>Researches technical accounting issues, prepares research memos, and provides expert guidance and advice to senior management and the Board of Directors for a variety of topics, including the following:</li><li>New accounting guidance issued by standard-setting and regulatory agencies</li><li>Questions regarding the application of the Company’s accounting policies and U.S. GAAP related to acquisitions and other significant transactions </li><li>Assessment of accounting and financial reporting effects of new business initiatives</li><li>Policies and benchmarking for financial disclosures, including for 10-Ks/10-Qs, earnings releases, non-GAAP financial measures, and ESG</li><li>Provides management teams with appropriate information to facilitate budget, forecast, and other reporting needs, and maintains forecast models for capitalized interest and interest expense, stock-based compensation, diluted weighted-average shares outstanding, and other technical areas as needed</li><li>Assists with the design, implementation, and maintenance of internal controls and accounting policies to promote effective governance and accurate financial reporting</li><li>Conducts special projects as assigned by the Chief Accounting Officer and CFO</li><li>Assists with the coordination of external audit activities and audit preparation</li><li>Send Resumes to Luv Mirani</li></ul>

Fund Accounting Manager - Growth!! New Role (Luv) Are you a detail-driven accounting professional with a passion for fund accounting? Do you thrive in a collaborative, fast-paced environment where your expertise directly impacts financial strategy? Fund Accounting Manager If you're looking for a high-visibility leadership role in a company that values innovation, flexibility, and career growth—this is it! Why This Role?✅ A leadership opportunity – manage and mentor a team while shaping key financial processes. ✅ Culture-first company – collaborative, forward-thinking, and growth-oriented. ✅ Flexible hybrid work environment – work-life balance is a priority. ✅ Make an impact – work directly with senior leadership and key stakeholders. What You’ll Be Doing:<ul><li>Oversee fund accounting operations, including financial reporting, reconciliations, and audit preparation.</li><li>Lead and mentor a team, fostering professional development and process improvement.</li><li>Ensure compliance with accounting standards, regulatory requirements, and internal controls.</li><li>Manage cash flow, capital calls, and investor reporting, providing clear and timely financial insights.</li><li>Develop and refine accounting policies to enhance accuracy, efficiency, and transparency.</li><li>Collaborate with leadership and cross-functional teams to support strategic financial planning.</li></ul>**Send Resumes to Luv Mirani

IT Director We are offering an exciting opportunity in the manufacturing industry, based in Atlanta, Georgia. The role of an IT Director involves managing and overseeing the development and use of Information Technology within our team. Responsibilities: • Implement suitable technology to streamline all internal operations and optimize their strategic benefits. • Design and customize technological systems and platforms to enhance the customer experience. • Develop the company's IT strategy and ensure all necessary systems to support its operations and objectives are in place. • Direct and organize IT projects, ensuring the successful delivery and implementation. • Analyze the costs, value, and risks of information technology to advise management and suggest actions. • Approve purchases of technological equipment and software, establishing partnerships with IT providers. • Oversee the technological infrastructure, including networks and computer systems, ensuring optimal performance. • Monitor changes and advancements in technology to discover ways the company can gain a competitive advantage. • Manage the deployment and support of ERP and CRM solutions. • Ensure the effective use of cloud technologies and backup technologies.

ERP OTC Manager We are offering an exciting opportunity for an ERP OTC Manager in the Detail Oriented Services industry, located in Atlanta, Georgia. In this role, you will be working with order management, operations, and supply chain teams to develop effective end-to-end processes within the ERP, customer experience systems, and reporting/analytics platforms. Responsibilities: • Utilize management philosophy and apply the 5 Dimensions to build a high performing organization. • Act as the primary liaison between Plan to Make, Order to Cash leadership, and IT capabilities. • Foster a culture of knowledge sharing and continuous learning within the functional team to achieve valuable outcomes. • Collaborate with business and technology stakeholders to deliver and support the solution, including the prioritization of requirements, making technology decisions, and participating in design, build, test, and sustain operations. • Provide expert guidance and leadership in the SAP domain to internal teams and external partners. • Oversee SAP technology and functions, connected applications, and interfaces or middleware integration supporting order to cash. • Outline strategy, scope, and end state capabilities, secure commitments, and maintain accountability for deliverables. • Communicate changes, enhancements, and modifications of business requirements. • Contribute in conducting research of alternatives and cost/benefit analysis. • Assist with the creation and impact of deployment and cutover plans, review, and approve functional specifications and system configuration. • Demonstrate a high level of ownership, leadership, initiative, and strong sense of urgency in all assignments as part of a fast-paced environment.

VP - IT We are in the process of recruiting a VP - IT to join our team in the logistics industry. This role will be based in Atlanta, Georgia, and will offer a hybrid work model. The VP - IT will be responsible for overseeing the end-to-end IT delivery for our Contract Logistics division. This role will also be responsible for shaping and driving the technology vision, strategy, and execution in line with our organizational goals. Responsibilities: • Oversee the full lifecycle of IT products, from the ideation stage through to implementation, maturity, scaling, and decommissioning • Develop a comprehensive IT product strategy, focusing on providing scalable, secure, and innovative solutions • Lead the delivery of business-driven and customer-driven projects, ensuring quality, timeliness, and measurable value • Collaborate closely with business and customer stakeholders to understand their needs and align IT solutions accordingly • Foster strong relationships with internal teams, clients, and vendors to ensure IT services exceed expectations • Identify opportunities for digital transformation within the Contract Logistics domain to enhance operational efficiency • Drive business process automation and optimization by leveraging advanced analytics and cutting-edge technologies like AI, Robotics, IoT, RFID, and Cloud Solutions • Manage vendor relationships and agreements • Define and execute the IT vision and strategy for the Contract Logistics division in alignment with our organization's goals • Champion innovation by evaluating and adopting key technologies.

Engineering Manager We are offering a long term contract employment opportunity for an Engineering Manager located in Alpharetta, Georgia. This role involves a variety of tasks within the realm of network and security engineering, consulting services delivery, client relationship management, and service delivery management. Responsibilities: • Lead the execution of network architecture design, deployment, and maintenance across multiple sites and cloud-based environments. • Ensure network infrastructure's high availability, scalability, and security. • Address complex network issues such as latency, packet loss, and routing problems. • Oversee the configuration of firewall, VPN management, and network segmentation. • Collaborate on the optimization of performance and security with technologies like Juniper, Palo Alto, Fortinet, Ubiquiti, and SonicWall. • Implement automation for network monitoring, configuration management, and incident response. • Evaluate and deploy new networking technologies to enhance service delivery and efficiency. • Lead the architecture, design, and development of security solutions to ensure a resilient and scalable security infrastructure. • Develop and implement security strategies, policies, and frameworks that align with business objectives and compliance requirements. • Oversee security engineering projects and ensure seamless integration of security controls into IT and network infrastructure. • Collaborate with stakeholders to define security requirements for new technologies, cloud deployments, and network expansions. • Manage the evaluation, selection, and deployment of security technologies such as SIEM, IDS/IPS, firewalls, endpoint protection, and identity management solutions. • Work closely with IT and Network Engineering teams to embed security into system design. • Engage with clients to understand their needs, address concerns, and build long-term partnerships. • Ensure client satisfaction through effective communication and proactive problem-solving. • Collaborate with cross-functional teams to ensure timely, high-quality service delivery. • Monitor service-level agreements and promptly address any deviations. • Continuously improve service processes to enhance customer satisfaction. • Work with other teams to design and implement infrastructure solutions for projects. • Identify and recommend changes, upgrades, and new services for clients. • Allocate resources effectively to meet client demands.

ERP Integration Manager We are offering an exciting opportunity for an ERP Integration Manager in Suwanee, Georgia, United States. In this role, you will guide the implementation of ERP systems and oversee business process management. Your role will be pivotal in managing customer accounts and handling customer inquiries. Responsibilities: • Guide and oversee the implementation of global ERP systems, such as SAP, EPICOR • Exhibit proficiency in managing business processes in areas like finance, supply chain, and manufacturing • Demonstrate excellent project management skills by managing large-scale, cross-functional projects • Exhibit strong communication and negotiation skills, along with stakeholder management abilities • Adapt and work effectively in a dynamic environment • Process customer credit applications with accuracy and efficiency • Maintain precise customer credit records • Leverage skills in advanced business application programming (ABAP), cloud technologies, CRM, Epicor ERP, AB Testing, Business Intelligence (BI), Business Process Functions, Business Requirement Document, and Change Management.

IT Asset Manager We are in search of an IT Asset Manager to join our team in Alpharetta, Georgia. This role focuses on the management of all POS and hardware device skew numbers for the organization and requires extensive knowledge in cloud technologies, computer hardware, and business intelligence. This is a long term contract employment opportunity. Responsibilities: • Handle all asset management tasks, ensuring the efficient and accurate tracking of all IT assets • Oversee the shipping and receiving process of IT assets, ensuring that all items are accounted for and properly documented • Exhibit meticulous attention to detail in handling all POS and hardware device skew numbers for the organization • Utilize Excel and other software like Atlassian Jira and Dell Technologies to manage and analyze data • Utilize cloud technologies to store, manage, and protect the organization's IT assets • Apply knowledge of AB Testing and Agile Scrum in the management of IT assets • Use Facebook Insights and Apple Devices in monitoring and managing IT assets • Apply Business Intelligence (BI) skills in analyzing and managing IT assets.

Technology Doesn't Change the World, People Do.®

14 results for Product Support Specialist in Atlanta, GA

Technology Doesn't Change the World, People Do.^®