<p><strong>Primary Responsibilities</strong></p><ul><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting, etc.).</li><li>Assist with software installation, configuration, and routine system maintenance.</li><li>Support Mac, Windows, and Linux operating systems, including basic configuration, troubleshooting, and user assistance.</li><li>Communicate technical issues clearly and professionally to users with varying levels of technical expertise.</li><li>Collaborate with team members to resolve technical problems efficiently.</li><li>Escalate complex technical issues when appropriate and assist with follow‑up and resolution.</li><li>Cultivate foundational knowledge and strong interest in object‑oriented, web‑driven development, with exposure to JavaScript, C#, HTML, SQL, and PHP.</li><li>Stay current with emerging technologies, tools, and best practices through self‑learning and on‑the‑job training.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Basic hands‑on experience with PC hardware repair and troubleshooting.</li><li>Familiarity with multiple operating systems (Windows, macOS).</li><li>Strong customer service skills and a positive, professional attitude.</li><li>Education: High School Diploma or equivalent required.</li><li>Strong verbal and written communication skills.</li><li>Enjoys collaborating with others to achieve shared goals.</li><li>Exceptional organization skills, both professionally and personally.</li><li>Basic math and computer skills required.</li><li>Must pass drug and background screenings.</li></ul>
<p>We are seeking a skilled and motivated Mid-Level Network Engineer to join our IT Infrastructure team in Alpharetta, GA. The ideal candidate will have hands-on experience designing, implementing, and supporting enterprise network environments. This role requires strong technical expertise, problem-solving skills, and the ability to collaborate across teams to ensure reliable, secure, and scalable network operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, implement, and maintain LAN/WAN network infrastructure</li><li>Manage routing and switching environments (Cisco, Aruba, or equivalent)</li><li>Monitor network performance and troubleshoot connectivity, latency, and security issues</li><li>Support firewall configurations and network security controls</li><li>Maintain VPN solutions and remote connectivity services</li><li>Perform network upgrades, patching, and hardware refresh initiatives</li><li>Document network diagrams, configurations, and standard operating procedures</li><li>Collaborate with cybersecurity, systems, and cloud teams to ensure infrastructure alignment</li><li>Participate in on-call rotation and provide Tier 2/3 support as needed</li></ul><p><br></p>
We are looking for a proactive Systems Analyst to join our team in Norcross, Georgia. This role is ideal for someone who thrives in a dynamic environment and can independently tackle challenges without requiring extensive guidance. If you have experience in IT support, networking, and system analysis, along with strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and interpret system requirements to ensure optimal performance and user satisfaction.<br>• Provide technical support and resolve hardware and software issues efficiently.<br>• Manage and maintain Active Directory, ensuring security and accessibility.<br>• Collaborate with teams to perform system upgrades and hardware updates.<br>• Configure and troubleshoot routers, switches, and network devices to maintain connectivity.<br>• Monitor network performance and implement improvements as needed.<br>• Assist in the creation of business requirement documents for system changes.<br>• Conduct regular troubleshooting to identify and resolve technical issues.<br>• Support Tier 1 and Tier 2 technical inquiries, ensuring timely resolutions.<br>• Communicate effectively with stakeholders to provide updates and gather feedback.
We are working with a client near Roswell, GA who is seeking a skilled IT Support Specialist to join their team. This role works closely with the IT Director to ensure hardware, software, and networks are running smoothly, providing technical support to staff, and driving operational efficiency. <br> Key Responsibilities: <br> Maintain fully operational hardware, software, and network systems. Provide technical support and guidance to staff on computer systems and software. Install, configure, and troubleshoot computer systems, mobile devices, and other IT equipment. Support IT security measures and data protection initiatives. Assist with online program development to improve productivity. Train staff on IT systems and new software. Perform additional duties as assigned.
<p>We are looking for a hands‑on AI/ML Engineer to join our Automation and Analytics team and help design, build, and scale AI‑driven solutions that boost decision‑making and operational efficiency across the organization. In this role, you’ll take the lead in developing generative AI applications, RAG (Retrieval-Augmented Generation) architectures, intelligent agents, and traditional machine learning models—transforming complex business challenges into scalable, production‑ready systems.</p><p>This is a highly collaborative position where you’ll partner with data engineers, analysts, and key business stakeholders to rapidly prototype solutions, establish best practices, and help upskill the broader team. We’re seeking someone with strong experience in LLM orchestration, prompt engineering, vector databases, model evaluation, MLOps, and secure enterprise deployment patterns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Design, build, and deploy generative AI applications, RAG pipelines, and intelligent agents.</p><p>· Develop and maintain machine learning models that address real business problems.</p><p>· Translate business requirements into scalable, production-ready AI systems.</p><p>· Collaborate with data engineers, analysts, and business stakeholders to prototype and refine solutions.</p><p>· Implement best practices for model evaluation, monitoring, governance, and compliance.</p><p>· Support and improve MLOps processes for reliable deployment and lifecycle management.</p>
We are looking for an experienced and visionary Director of Data and AI to lead the strategic development and implementation of data management, artificial intelligence, and enterprise architecture initiatives. This role is pivotal in driving innovation, operational excellence, and competitive advantage through cutting-edge technologies and scalable solutions. Based in Atlanta, Georgia, the position requires collaboration with senior leaders to integrate data and AI into the organization's core strategy, ensuring measurable business outcomes.<br><br>Responsibilities:<br>• Define and execute a comprehensive strategy for data, AI, and enterprise architecture aligned with organizational goals.<br>• Collaborate with senior leadership to embed data-driven decision-making and AI solutions into business operations.<br>• Establish governance frameworks and standards for data management and architecture to ensure security, scalability, and reliability.<br>• Lead the development and modernization of enterprise architecture to support integration and cloud transformation.<br>• Oversee the deployment of AI technologies to enhance business processes, customer experiences, and workforce productivity.<br>• Manage enterprise data platforms and analytics to ensure data integrity and accessibility across the organization.<br>• Identify opportunities for leveraging data insights to improve performance and deliver competitive advantages.<br>• Evaluate emerging technologies and build external partnerships to stay ahead in innovation.<br>• Build and mentor a high-performing team focused on innovation, delivery, and continuous improvement.<br>• Foster a collaborative and accountable culture that promotes curiosity and drives transformation.
