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    16 results for Help Desk Tier 3 in Atlanta, GA

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    We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing
    Proven experience with Kaseya, Microsoft Intune, Office 365, and Azure Active Directory. Strong understanding of cloud services, device management, and security protocols. Excellent troubleshooting and problem-solving skills. Ability to manage multiple priorities and deliver quality solutions under pressure. Experience with PowerShell scripting and automation is a plus. Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Security, Compliance, and Identity Fundamentals are a plus.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    16 results for Help Desk Tier 3 in Atlanta, GA

    Help Desk Technician III We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing Help Desk Technician III We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing Paralegal Litigation - Employment Law <p>Our client is seeking a permanent full-time paralegal to join their employment law litigation law firm in Atlanta, Georgia. The role involves handling a diverse range of cases including workplace harassment, unpaid overtime, civil rights, denial of medical leave, executive compensation, and fraudulent business practices. </p><p><br></p><p>• Assist in the litigation process for employment law cases, including those related to workplace harassment and unpaid overtime.</p><p>• Support the legal team in cases involving civil rights violations and denial of medical leave.</p><p>• Provide paralegal support for cases related to executive compensation and fraudulent business practices.</p><p>• Handle cases related to employment discrimination, including those based on race, color, and national origin.</p><p>• Conduct legal research and prepare for arbitration, mediation, and trials.</p><p>• Assist with senior-level compensation package negotiation and breach of contract cases.</p><p>• Support whistleblowers' claims and handle cases related to the Uniformed Services Employment and Reemployment Rights Act (USERRA).</p><p>• Assist with the litigation process for workers' compensation claims.</p><p>• Ensure accurate documentation and record-keeping for all cases.</p><p>• Respond to and resolve client inquiries in a timely and detail-oriented manner.</p> Paralegal <p><strong>Job Title: Litigation Paralegal</strong></p><p><strong>Location:</strong> Marietta, GA (Primarily Remote)</p><p><br></p><p>Our client, a boutique Law Firm located in Marietta, GA, is dedicated to providing top-tier legal services in the areas of construction, environmental, and real estate law. They pride themselves on their commitment to excellence, collaboration, and providing a supportive work environment for their team.</p><p><strong>Position Overview:</strong></p><p>They are seeking a highly skilled and detail-oriented <strong>Litigation Paralegal</strong> to join their team on a permanent basis. This position offers a primarily remote work environment with occasional in-office requirements. The ideal candidate will have a minimum of <strong>3+ years of litigation experience</strong>, with a preference for experience in <strong>construction, environmental, and real estate law</strong>. Proficiency in <strong>e-filing using PeachCourt and Odyssey</strong> is required. The candidate must be well-organized, proactive, and capable of handling multiple responsibilities in a fast-paced legal environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct <strong>legal research and factual investigations</strong> to support litigation matters.</li><li>Assist attorneys with <strong>case management</strong> throughout all stages of litigation.</li><li>Prepare, organize, and electronically file <strong>pleadings, motions, discovery responses, and other legal documents</strong> using <strong>PeachCourt and Odyssey</strong>.</li><li>Manage and maintain <strong>case files, databases, and document management systems</strong>.</li><li>Coordinate and schedule <strong>court dates, hearings, depositions, client meetings, and attorney calendars</strong>.</li><li>Assist in <strong>trial preparation</strong>, including preparing exhibits, witness lists, and case summaries.</li><li>Communicate with <strong>clients, opposing counsel, and court personnel</strong> in a professional manner.</li><li>Perform administrative tasks as needed, including data entry and maintaining case-related documentation.</li></ul> Property Manager <p><br></p><p><strong>Job Posting: HOA Manager</strong></p><p><strong>Job Title:</strong> HOA Manager</p><p><strong>Location:</strong> [Insert Location]</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Industry:</strong> Property Management / Homeowners Association (HOA)</p><p><br></p><p><strong>Job Description:</strong></p><p>Are you a goal-oriented professional with exceptional leadership and management skills? Do you thrive in a fast-paced environment and have experience in overseeing the operations of homeowners associations (HOAs)? We are seeking a dedicated and experienced <strong>HOA Manager</strong> to join our team and provide top-tier management services for a portfolio of residential communities.</p><p>As the HOA Manager, you will oversee all aspects of HOA operations, ensuring the community’s financial health, maintaining resident satisfaction, and fostering a collaborative relationship between board members and homeowners. This role requires a proactive approach, strong organizational skills, and a customer-focused mindset.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Governance & Policy Management:</strong> Work closely with the association’s Board of Directors to implement policies, procedures, and decisions in line with governing documents and state/local laws.</li><li><strong>Financial Management:</strong> Oversee budgeting, financial reporting, expense monitoring, and reserve fund management. Partner with finance teams to ensure accurate and timely reporting.</li><li><strong>Vendor/Contractor Oversight:</strong> Manage third-party vendors (e.g., landscapers, maintenance, security) to ensure service level agreements are met and maintain quality standards.</li><li><strong>Resident Relations:</strong> Serve as the primary point of contact for homeowners, addressing their concerns, responding to inquiries, and fostering a strong sense of community.</li><li><strong>Compliance & Maintenance:</strong> Ensure community compliance with HOA regulations and manage property inspections, addressing violations and implementing corrective actions.</li><li><strong>Meeting Facilitation:</strong> Organize and attend board and committee meetings, including preparing agendas, minutes, and follow-up action items.</li><li><strong>Project Coordination:</strong> Oversee capital improvement projects and other community enhancements to ensure proper execution within timeline and budget parameters.</li><li><strong>Communication:</strong> Maintain clear and open lines of communication with residents, board members, and vendors via email, newsletters, or community platforms.</li></ul><p><br></p> Consumer Loan Processor <p><strong>CONSUMER LOAN PROCESSOR - Financial Institution in Norcross</strong></p><p>My client, a financial institution in Norcross, is searching for a <strong>Consumer Loan Processor </strong>to join their team for an immediate, direct-hire opportunity. In this role, you will be responsible for reviewing and auditing secured and unsecured consumer loan requests, including credit cards, to ensure compliance with company policies and federal regulations. You will also handle loan documentation, disbursements, and assist with other loan-related functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Verify the accuracy of loan rates, loan-to-value ratios, and vehicle values for auto, boat, motorcycle, and RV loans.</li><li>Ensure all required documentation and underwriting conditions are met, including income verification, buyers’ orders, membership accounts, insurance, payoff letters, and other necessary documents.</li><li>Upload and send documents for electronic signature to borrowers.</li><li>Process signed documents, disburse funds, and facilitate payments to dealerships or finance companies.</li><li>Review disbursed loans and organize them according to the loan checklist, ensuring all necessary documents are imaged.</li><li>Set up loan payments using the Teller Platform. </li><li>Provide assistance to members with loan or account-related inquiries.</li><li>Assist in processing Adverse Action letters and sending them to members.</li><li>Help ensure that approved credit card approval letters are sent and coordinate with the Card Services team for new account processing.</li><li>Act as a backup for title clerk duties as needed.</li><li>Meet assigned deadlines and maintain a high level of job knowledge through training.</li><li>Contribute to the organization's mission and values.</li><li>Perform other duties as assigned.</li></ul><p><br></p> Accounting Clerk <p>We are offering a short term (3-day) contract employment opportunity for an Accounting Clerk in Atlanta, Georgia. The role involves handling various accounting tasks, ensuring accurate data entry, and maintaining up-to-date customer records. The successful candidate will join our team, offering a high level of organization, attention to detail, and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Accurate and efficient input of financial data into Netsuite and Excel systems</p><p>• Reconciliation and processing of accounting transactions, including debits and credits</p><p>• Assurance of data accuracy, adhering to basic accounting principles</p><p>• Assistance in the preparation of financial reports and other data-related tasks in the accounting department</p><p>• Maintenance of both digital and physical accounting records and files</p><p>• Identification and resolution of discrepancies in data entry or financial records</p><p>• Regular communication with the accounting team, ensuring tasks are completed accurately and timely.</p> Payroll Administrator We are offering a long term contract employment opportunity for a Payroll Administrator in the aviation airline support industry, based in Peachtree City, Georgia. This role will be carried out fully on-site and requires a detail-oriented individual with Ceridian Dayforce experience. <br><br>Responsibilities:<br>• Accurately process payroll every two weeks for a large employee base<br>• Assist the payroll specialist in maintaining accurate records and processing bonuses<br>• Utilize Ceridian Dayforce for payroll processing and bonus import processes<br>• Actively monitor and manage employee timecards<br>• Effectively manage a high volume of emails, screening and streamlining communications where necessary<br>• Maintain a high level of proficiency with Microsoft Excel for data management and reporting<br>• Ensure all payroll-related tasks are handled promptly and with attention to detail, respecting the business casual environment and potential for visitor interactions. Accounts Receivable Representative: III We are offering a short term contract employment opportunity in the industry for an Accounts Receivable Representative: III in CONYERS, Georgia, United States. This role entails critical functions related to customer account management and administrative tasks.<br><br>Responsibilities:<br>• Efficient processing of customer credit applications.<br>• Regular recording and processing of customer payments and checks.<br>• Undertaking necessary actions based on customer account monitoring.<br>• Resolving discrepancies related to customer invoices.<br>• Maintaining accurate records of customer credits.<br>• Managing communication with customers for payment of overdue invoices.<br>• Utilizing relevant software programs for invoice processing and data recording.<br>• Answering phone calls in a detail oriented manner.<br>• Assisting the accounting team with project-based assignments as required.<br>• Ensuring customer service excellence in all interactions. Accounting Manager/Supervisor- LUV <p>We are seeking an <strong>Accounting Manager/Supervisor</strong> to join our team based in Acworth, Georgia, United States. As an Accounting Manager/Supervisor, you will play a crucial role in managing and overseeing the daily operations of our accounting department. This role is critical in analyzing financial information and preparing financial reports to determine or maintain a record of assets, liabilities, profit and loss, tax liability, or other financial activities within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the daily operations of the accounting department including month and end-year process, accounts payable/receivable, cash receipts, general ledger, treasury, and budgeting.</p><p>• Prepare and present financial forecasting reports, ensuring compliance with the law and company’s policies.</p><p>• Analyze complex financial reports and records, making recommendations based on analysis and status of reserves, assets, and expenditures.</p><p>• Review and make improvements to budget, revenue, expense, payroll entries, invoices, and other accounting documents.</p><p>• Liaise with internal and external auditors to ensure appropriate monitoring of company finances is maintained.</p><p>• Implement and monitor the month-end close consolidation procedures, ensuring timely and accurate reporting.</p><p>• Develop and maintain timely and accurate financial statements and reports appropriate for users and in accordance with generally accepted accounting principles (GAAP).</p><p>• Assist in the development and implementation of financial policies and procedures.</p><p>• Provide strategic guidance around capital financing options to support company growth needs.</p><p>• Evaluate and manage staff performance, workloads and schedules to ensure deadlines are met.</p><ul><li>Send Resumes to <strong>Luv Mirani</strong></li></ul> IT Director We are offering an exciting opportunity in the manufacturing industry, based in Atlanta, Georgia. The role of an IT Director involves managing and overseeing the development and use of Information Technology within our team.<br><br>Responsibilities:<br><br>• Implement suitable technology to streamline all internal operations and optimize their strategic benefits.<br>• Design and customize technological systems and platforms to enhance the customer experience.<br>• Develop the company's IT strategy and ensure all necessary systems to support its operations and objectives are in place.<br>• Direct and organize IT projects, ensuring the successful delivery and implementation.<br>• Analyze the costs, value, and risks of information technology to advise management and suggest actions.<br>• Approve purchases of technological equipment and software, establishing partnerships with IT providers.<br>• Oversee the technological infrastructure, including networks and computer systems, ensuring optimal performance.<br>• Monitor changes and advancements in technology to discover ways the company can gain a competitive advantage.<br>• Manage the deployment and support of ERP and CRM solutions.<br>• Ensure the effective use of cloud technologies and backup technologies. VP - IT We are in the process of recruiting a VP - IT to join our team in the logistics industry. This role will be based in Atlanta, Georgia, and will offer a hybrid work model. The VP - IT will be responsible for overseeing the end-to-end IT delivery for our Contract Logistics division. This role will also be responsible for shaping and driving the technology vision, strategy, and execution in line with our organizational goals. <br><br>Responsibilities:<br><br>• Oversee the full lifecycle of IT products, from the ideation stage through to implementation, maturity, scaling, and decommissioning<br>• Develop a comprehensive IT product strategy, focusing on providing scalable, secure, and innovative solutions<br>• Lead the delivery of business-driven and customer-driven projects, ensuring quality, timeliness, and measurable value<br>• Collaborate closely with business and customer stakeholders to understand their needs and align IT solutions accordingly<br>• Foster strong relationships with internal teams, clients, and vendors to ensure IT services exceed expectations<br>• Identify opportunities for digital transformation within the Contract Logistics domain to enhance operational efficiency<br>• Drive business process automation and optimization by leveraging advanced analytics and cutting-edge technologies like AI, Robotics, IoT, RFID, and Cloud Solutions<br>• Manage vendor relationships and agreements<br>• Define and execute the IT vision and strategy for the Contract Logistics division in alignment with our organization's goals<br>• Champion innovation by evaluating and adopting key technologies. Engineering Manager We are offering a long term contract employment opportunity for an Engineering Manager located in Alpharetta, Georgia. This role involves a variety of tasks within the realm of network and security engineering, consulting services delivery, client relationship management, and service delivery management. <br><br>Responsibilities:<br>• Lead the execution of network architecture design, deployment, and maintenance across multiple sites and cloud-based environments.<br>• Ensure network infrastructure's high availability, scalability, and security.<br>• Address complex network issues such as latency, packet loss, and routing problems.<br>• Oversee the configuration of firewall, VPN management, and network segmentation.<br>• Collaborate on the optimization of performance and security with technologies like Juniper, Palo Alto, Fortinet, Ubiquiti, and SonicWall.<br>• Implement automation for network monitoring, configuration management, and incident response.<br>• Evaluate and deploy new networking technologies to enhance service delivery and efficiency.<br>• Lead the architecture, design, and development of security solutions to ensure a resilient and scalable security infrastructure.<br>• Develop and implement security strategies, policies, and frameworks that align with business objectives and compliance requirements.<br>• Oversee security engineering projects and ensure seamless integration of security controls into IT and network infrastructure.<br>• Collaborate with stakeholders to define security requirements for new technologies, cloud deployments, and network expansions.<br>• Manage the evaluation, selection, and deployment of security technologies such as SIEM, IDS/IPS, firewalls, endpoint protection, and identity management solutions.<br>• Work closely with IT and Network Engineering teams to embed security into system design.<br>• Engage with clients to understand their needs, address concerns, and build long-term partnerships.<br>• Ensure client satisfaction through effective communication and proactive problem-solving.<br>• Collaborate with cross-functional teams to ensure timely, high-quality service delivery.<br>• Monitor service-level agreements and promptly address any deviations.<br>• Continuously improve service processes to enhance customer satisfaction.<br>• Work with other teams to design and implement infrastructure solutions for projects.<br>• Identify and recommend changes, upgrades, and new services for clients.<br>• Allocate resources effectively to meet client demands. ERP OTC Manager We are offering an exciting opportunity for an ERP OTC Manager in the Detail Oriented Services industry, located in Atlanta, Georgia. In this role, you will be working with order management, operations, and supply chain teams to develop effective end-to-end processes within the ERP, customer experience systems, and reporting/analytics platforms.<br><br>Responsibilities:<br>• Utilize management philosophy and apply the 5 Dimensions to build a high performing organization.<br>• Act as the primary liaison between Plan to Make, Order to Cash leadership, and IT capabilities.<br>• Foster a culture of knowledge sharing and continuous learning within the functional team to achieve valuable outcomes.<br>• Collaborate with business and technology stakeholders to deliver and support the solution, including the prioritization of requirements, making technology decisions, and participating in design, build, test, and sustain operations.<br>• Provide expert guidance and leadership in the SAP domain to internal teams and external partners.<br>• Oversee SAP technology and functions, connected applications, and interfaces or middleware integration supporting order to cash.<br>• Outline strategy, scope, and end state capabilities, secure commitments, and maintain accountability for deliverables.<br>• Communicate changes, enhancements, and modifications of business requirements.<br>• Contribute in conducting research of alternatives and cost/benefit analysis.<br>• Assist with the creation and impact of deployment and cutover plans, review, and approve functional specifications and system configuration.<br>• Demonstrate a high level of ownership, leadership, initiative, and strong sense of urgency in all assignments as part of a fast-paced environment. IT Asset Manager We are in search of an IT Asset Manager to join our team in Alpharetta, Georgia. This role focuses on the management of all POS and hardware device skew numbers for the organization and requires extensive knowledge in cloud technologies, computer hardware, and business intelligence. This is a long term contract employment opportunity.<br><br>Responsibilities: <br>• Handle all asset management tasks, ensuring the efficient and accurate tracking of all IT assets<br>• Oversee the shipping and receiving process of IT assets, ensuring that all items are accounted for and properly documented<br>• Exhibit meticulous attention to detail in handling all POS and hardware device skew numbers for the organization<br>• Utilize Excel and other software like Atlassian Jira and Dell Technologies to manage and analyze data<br>• Utilize cloud technologies to store, manage, and protect the organization's IT assets<br>• Apply knowledge of AB Testing and Agile Scrum in the management of IT assets<br>• Use Facebook Insights and Apple Devices in monitoring and managing IT assets<br>• Apply Business Intelligence (BI) skills in analyzing and managing IT assets. ERP Integration Manager We are offering an exciting opportunity for an ERP Integration Manager in Suwanee, Georgia, United States. In this role, you will guide the implementation of ERP systems and oversee business process management. Your role will be pivotal in managing customer accounts and handling customer inquiries.<br><br>Responsibilities:<br><br>• Guide and oversee the implementation of global ERP systems, such as SAP, EPICOR<br>• Exhibit proficiency in managing business processes in areas like finance, supply chain, and manufacturing<br>• Demonstrate excellent project management skills by managing large-scale, cross-functional projects<br>• Exhibit strong communication and negotiation skills, along with stakeholder management abilities<br>• Adapt and work effectively in a dynamic environment<br>• Process customer credit applications with accuracy and efficiency<br>• Maintain precise customer credit records<br>• Leverage skills in advanced business application programming (ABAP), cloud technologies, CRM, Epicor ERP, AB Testing, Business Intelligence (BI), Business Process Functions, Business Requirement Document, and Change Management.