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4 results for Help Desk Technician Iii in Atlanta, GA
- Duluth, GA
- onsite
- Permanent
- 55000 - 60000 USD / Yearly
- <p><strong>Primary Responsibilities</strong></p><ul><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting, etc.).</li><li>Assist with software installation, configuration, and routine system maintenance.</li><li>Support Mac, Windows, and Linux operating systems, including basic configuration, troubleshooting, and user assistance.</li><li>Communicate technical issues clearly and professionally to users with varying levels of technical expertise.</li><li>Collaborate with team members to resolve technical problems efficiently.</li><li>Escalate complex technical issues when appropriate and assist with follow‑up and resolution.</li><li>Cultivate foundational knowledge and strong interest in object‑oriented, web‑driven development, with exposure to JavaScript, C#, HTML, SQL, and PHP.</li><li>Stay current with emerging technologies, tools, and best practices through self‑learning and on‑the‑job training.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Basic hands‑on experience with PC hardware repair and troubleshooting.</li><li>Familiarity with multiple operating systems (Windows, macOS).</li><li>Strong customer service skills and a positive, professional attitude.</li><li>Education: High School Diploma or equivalent required.</li><li>Strong verbal and written communication skills.</li><li>Enjoys collaborating with others to achieve shared goals.</li><li>Exceptional organization skills, both professionally and personally.</li><li>Basic math and computer skills required.</li><li>Must pass drug and background screenings.</li></ul>
- 2026-02-17T00:00:00Z
- Marietta, GA
- onsite
- Temporary
- 24.7 - 28.6 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Marietta, Georgia. In this role, you will provide comprehensive technical assistance to end-users in a Microsoft-based environment, ensuring smooth operations across hardware and software systems. This is a long-term contract position ideal for a problem-solver who thrives in a dynamic healthcare setting.<br><br>Responsibilities:<br>• Provide technical support for laptops, desktops, printers, and other hardware devices used by end-users.<br>• Perform administrative tasks in Active Directory and Office 365 to manage user accounts and permissions.<br>• Troubleshoot and resolve issues within Microsoft environments, including Windows 10 and other related systems.<br>• Address service desk tickets promptly, ensuring effective issue resolution and user satisfaction.<br>• Support electronic documentation software and internet connectivity systems within ambulance vehicles.<br>• Maintain system performance and reliability by diagnosing and resolving connectivity issues.<br>• Collaborate with other IT team members to address complex technical challenges.<br>• Train end-users on proper use of hardware and software to enhance productivity.<br>• Ensure compliance with organizational policies and security protocols during system support.<br>• Document technical procedures, solutions, and resolutions for future reference.
- 2026-03-06T00:00:00Z
- Alpharetta, GA
- remote
- Temporary
- 53 - 56 USD / Hourly
- <p>This position will serve as the primary manager of an internal application and the servers that support it. This role is responsible for overseeing deployments across multiple production environments, troubleshooting application and system issues, managing patches, and supporting day‑to‑day operational stability. The role will work closely with support teams to triage customer‑reported issues, diagnose performance problems, and maintain proper workflow and documentation. Success in this role requires strong SQL skills, experience in Windows Server environments, excellent problem‑solving abilities, and the ability to operate as a collaborative, disciplined, and adaptable team member.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Deploy applications across all environments, including Staging, Pre‑Production, UAT, and Production.</p><p>· Investigate, troubleshoot, and resolve reported application and system issues.</p><p>· Perform moderate testing of applications after deployment.</p><p>· Assist in updating testing, deployment, and operational guidelines.</p><p>· Monitor client systems to ensure ongoing stability and expected performance.</p><p>· Implement automation steps using proprietary job/worker management systems.</p><p>· Coordinate with Support teams to triage and communicate issues related to running systems.</p><p>· Construct SQL queries and scripting tools to investigate, analyze, and resolve application or performance problems.</p><p>· Diagnose system-level performance issues and recommend solutions.</p><p>· Provide daily operational support through early detection and monitoring of systems.</p><p>· Collaborate with support groups to assist with root‑cause analysis and system recovery.</p><p>· Perform other related duties as assigned.</p>
- 2026-03-06T00:00:00Z
- Roswell, GA
- onsite
- Permanent
- 0 - 0 USD / Yearly
- We are working with a client near Roswell, GA who is seeking a skilled IT Support Specialist to join their team. This role works closely with the IT Director to ensure hardware, software, and networks are running smoothly, providing technical support to staff, and driving operational efficiency. <br> Key Responsibilities: <br> Maintain fully operational hardware, software, and network systems. Provide technical support and guidance to staff on computer systems and software. Install, configure, and troubleshoot computer systems, mobile devices, and other IT equipment. Support IT security measures and data protection initiatives. Assist with online program development to improve productivity. Train staff on IT systems and new software. Perform additional duties as assigned.
- 2026-02-25T00:00:00Z