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25 results for Customer Experience Specialist in Atlanta, GA

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We are offering a temp to hire employment opportunity for a Call Center Representative based in Atlanta, Georgia. This role is central to our operations and requires someone with a strong background in customer service, data entry, and familiarity with various computer programs.

Responsibilities:

• Handling inbound and outbound calls, providing timely and efficient responses to customer inquiries

• Make 200 calls a day

• Data Entry

• Utilizing CRM and other customer service software to track customer interactions and resolutions

• Performing accurate data entry tasks related to customer information and call details

• Utilizing ADP - Financial Services and Avaya CMS systems to manage customer accounts

• Carrying out about time, answer, and benefit functions as required

• Ensuring detail oriented phone etiquette is maintained at all times

• Assisting customers with their queries and providing suitable solutions

• Making necessary customer calls as part of the daily routine

• Managing customer accounts and taking appropriate actions when necessary

• Leveraging computer programs to optimize work efficiency.

• Bilingual in either French or Spanish

• Experience with Avaya CMS

• Make 200 calls a day

• Data Entry

• Strong skills in various computer programs

• Familiarity with CRM platforms

• Expertise in customer service software

• Knowledge of About Time software

• Ability to answer customer inquiries effectively

• Experience in answering inbound and making outbound calls

• Proven ability to assist customers with their queries

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

25 results for Customer Experience Specialist in Atlanta, GA

Call Center Specialist We are offering a temp to hire employment opportunity for a Call Center Representative based in Atlanta, Georgia. This role is central to our operations and requires someone with a strong background in customer service, data entry, and familiarity with various computer programs. Responsibilities:• Handling inbound and outbound calls, providing timely and efficient responses to customer inquiries• Make 200 calls a day• Data Entry • Utilizing CRM and other customer service software to track customer interactions and resolutions• Performing accurate data entry tasks related to customer information and call details• Utilizing ADP - Financial Services and Avaya CMS systems to manage customer accounts• Carrying out about time, answer, and benefit functions as required• Ensuring detail oriented phone etiquette is maintained at all times• Assisting customers with their queries and providing suitable solutions• Making necessary customer calls as part of the daily routine• Managing customer accounts and taking appropriate actions when necessary• Leveraging computer programs to optimize work efficiency.

Representative, Customer Service - Skilled We are offering a long term contract employment opportunity for a Representative, Customer Service - Skilled, based in Suwanee, Georgia. This role is in the customer service industry and focuses on providing high-quality services relating to sales, sales promotions, installations, and communications. The job requires a basic understanding of work routines and procedures in the respective discipline, as well as the ability to handle customer claims and complaints effectively. Responsibilities: • Handle customer inquiries and resolve them fairly and effectively in accordance with consumer laws. • Develop organization-wide initiatives to proactively inform and educate customers. • Work on improvement plans in response to customer surveys. • Maintain accurate customer records and monitor their accounts for necessary action. • Process customer credit applications with accuracy and efficiency. • Maintain a positive customer relationship by ensuring customer satisfaction. • Contribute to sales and sales promotion efforts to boost the company's market presence. • Participate in training sessions to enhance skills and understand the latest procedures and regulations. • Utilize decision-making skills to handle situations that require a judgement call. • Manage claim administration and handle any customer complaints in a detail oriented manner.

Accounts Payable Specialist Accounts Payable Specialist Attention to detail, Construction Accounting Knowledge, 3-way match PO to invoice, Analytical skills, Accounts Payable data entry, Proficient 10-Key, Customer Service Minimum 3-5 years related work experience as outlined Associate’s or Bachelor’s Accounting Degree a plus Required Technical Skills • Excel skills (Formulas, etc.). • Cost Accounting / Construction background (required). • Full understanding of 3-way PO to invoice matching entry • Analytical Skills, able to problem solve, able to use diagnostic thinking • Microsoft Office experience and file version control. • Specific software proficiency with Dexter-Chaney (Viewpoint) Spectrum a huge plus. • Able to work an average 42-45 hours per week. • Efficient time management skills required to meet crucial deadlines. • Enjoys working in a fast-paced environment and managing multiple tasks/priorities. • Enjoys working in a team environment. • Extreme attention to detail. Responsibilities and Duties • Heavy data entry and analysis of vendor invoicing and statements (construction, AIA, retention payments). Including heavy 3-way PO to invoice matching entry • Perform vendor statement reconciliations and analysis daily, weekly, monthly. • Prepare weekly credit card vendor payment registers. • Process frequent check registers (3-5 times monthly). • Maintain and collect sub waivers relative to jobs worked and client payments received. Request client specific and/or zero-dollar waivers as required. • Run weekly Truist cardholder statements and collect receipts from cardholders and enter statement information into ERP weekly. Payment of Truist statements monthly. • Other duties as assigned/required

Collections Specialist We are looking for a Business to Consumer Collections Specialist to join our team in Atlanta, Georgia. This role involves managing communicating with customers to collect outstanding payments and maintaining accurate records of collections activities. This is a long-term contract employment opportunity. Responsibilities: • Maintain detail oriented and empathetic communication with customers during collection efforts to preserve positive relationships• Accurately process customer credit applications and ensure efficient handling of the same• Analyze customer accounts to identify delinquent balances and determine appropriate follow-up actions• Negotiate payment arrangements or alternative payment plans in line with company policies and objectives• Collaborate with internal departments and customers to resolve disputes or discrepancies favorably• Document all communications and collection efforts in the system while ensuring compliance with company and legal standards• Prepare and maintain records of collections activities, including aging reports and account status updates• Provide regular updates to management on collection performance and any trends or challenges• Stay informed about industry best practices and legal requirements to ensure effective and compliant collections processes• Offer exceptional service and support to customers, helping them understand their account balances and available solutions

Employee Relations Specialist (Contract Hybrid) Robert Half HR Solutions is currently recruiting for a contract Employee Relations Specialist to support our client based in Atlanta, Georgia. In this role, you will be responsible for overseeing and resolving employee relations issues, providing guidance to department managers, and maintaining an open, inclusive team environment. This position offers a contract employment opportunity. The organization requires 3 days onsite in downtown Atlanta and 2 days worked remotely. This schedule is subject to change should the business needs require more onsite involvement. Responsibilities:• Handle employee relations, ensuring compliance with all relevant regulations• Act as a point of contact for employee complaints, resolving them in an efficient and respectful manner• Foster a positive team environment, promoting open communication and mutual respect• Document all employee interactions and resolutions thoroughly and accurately• Use strong problem-solving skills to address employee issues and conflicts• Provide coaching to department managers on how to conduct disciplinary conversations• Use your strong communication skills, both oral and written, to communicate effectively with all levels of the organization• Leverage your knowledge of Ada programming language as needed in the role• Carry out investigations related to employee relations issues, ensuring a fair and unbiased process• Not required but preferred, utilize your academic background to inform your approach to employee relations.

Payroll Specialist PAYROLL SPECIALIST - Growth position, future managerial opportunity My client, a manufacturer located south of Atlanta is seeking a Payroll Specialist to join their team for an immediate, direct hire opportunity. This role will be responsible for inputting and maintaining hourly payroll, which includes updating and changing files in accordance to new hires, changes, and terminations. This role will remotely report to a Payroll Manager in a regional office outside Atlanta. DUTIES AND RESPONSIBILITIES: <ul><li>Input and maintain salaried payroll data including new hires, changes, and terminations for approximately 500+ employees across the US. Ensure compliance and internal controls.</li><li>Responsible for full cycle payroll processing on a biweekly schedule.</li><li>Investigate and resolve employee payroll questions as required</li><li>Act as backup to other payroll specialists within department.</li><li>Assist hourly employees with various benefit inquiries.</li><li>Ensure benefit forms are completed accurately and eligibility is in compliance.</li><li>Monitor third-party benefits administration of COBRA.</li><li>Provide FMLA and other leave of absence administration support to operations.</li><li>Complete bi-weekly general ledger interface for accounting.</li><li>Complete month-end tasks as assigned.</li></ul>

Front Desk Coordinator We are offering a long term contract employment opportunity for a Front Desk Coordinator in Atlanta, Georgia, United States. As a Front Desk Coordinator, you will be the first point of contact for employees, guests, and vendors, ensuring the reception area maintains a detail oriented and welcoming atmosphere. You will also assist in administrative tasks, oversee office operations, and support event management. Responsibilities • Act as the first point of contact for all incoming calls, directing them appropriately.• Ensuring the cleanliness and presentation of common office spaces and meeting rooms.• Assist in the setup and breakdown of employee activities and events.• Communicate effectively and with detail orientation with all employees.• Aid the Office Manager with routine office procedures and administrative tasks.• Foster a productive work environment by overseeing daily office operations.• Manage the process of setting up workstations for new employees.• Uphold a clean, detail oriented, and enjoyable reception area.• Handle the multi-line phone system, providing concierge services when necessary.• Maintain organized files and records with proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word.

Paid Media Specialist Paid Media Specialist - Atlanta, GA - Ongoing Contract (Hybrid)Are you a results-driven Paid Media expert with significant agency experience, looking for a flexible, ongoing contract opportunity in Atlanta? Robert Half is seeking skilled Paid Media Specialists to join our dynamic team, working with a variety of clients. If you thrive in a fast-paced environment and are passionate about delivering exceptional paid media strategies, we want to hear from you! This is an ongoing contract position based in Atlanta, Georgia, requiring 3 days per week onsite and 2 days per week remote. What You’ll Be Doing:<ul><li>Develop and execute strategic paid media campaigns across diverse platforms including Google Ads, Facebook, LinkedIn, and more.</li><li>Manage multi-channel campaigns for clients, optimizing for maximum ROI through meticulous data analysis and insights.</li><li>Conduct in-depth performance analysis, utilizing data to refine strategies and consistently exceed KPIs.</li><li>Collaborate seamlessly with cross-functional teams (creative, account management, etc.) to ensure cohesive campaign alignment with client objectives and brand standards.</li><li>Oversee budget allocation, bid strategies, and ad creative, ensuring efficient and effective campaign execution.</li><li>Stay ahead of the curve by monitoring industry trends, emerging platforms, and best practices to maintain cutting-edge campaign performance.</li></ul>

Digital Marketing Specialist We are offering a short term contract employment opportunity for a Digital Marketing Specialist in the retail industry based in Atlanta, Georgia. The selected candidate will be tasked with managing our Email & SMS campaigns for the US and Canada markets, working closely with the CLIENT retention team. Responsibilities• Oversee the management of Campaign Calendar, including date adjustments, final creative screenshots insertion, and final subject lines.• Assist with Creative Briefing by providing specific style SKU numbers or nuances for Canada assortment where availability differs from the US.• Coordinate the feedback process on Creative Assets and follow up as necessary.• Liaise with the Creative Operations team to ensure the timely receipt of final asset files.• Set up Email and SMS campaigns in our SaaS systems, ensuring accuracy and efficiency.• Own the Campaign QA process, routing for internal Retention team approval, and ensuring sign-off from key stakeholders.• Support the QA process for paid media ads in Canada.• Compile daily campaign results into an Excel document and support other reporting tasks as required.• Handle ad-hoc tasks to support the team as they arise.• Monitor and track performance, defining specific goals where necessary.• Ensure the retention calendar is regularly updated.• Facilitate creative feedback from stakeholders promptly upon receipt.• Ensure campaigns are routed for QA well in advance of deployment.• Deliver daily reporting by specified deadlines.

Front Desk Coordinator We are offering a long-term contract employment opportunity for a Front Desk Coordinator in Atlanta, Georgia. This role functions within a busy workplace environment, playing a crucial part in ensuring the smooth running of daily operations. Responsibilities: • Welcoming and assisting guests upon their arrival • Managing the distribution of badges to visitors and staff • Taking charge of event coordination, ensuring successful planning and execution • Maintaining a well-stocked kitchen and pantry, ensuring supplies are replenished as necessary • Providing high-quality customer service and addressing customer inquiries promptly • Assisting with administrative tasks as required • Demonstrating superior customer service skills in all interactions.

Accounts Receivable Specialist We are looking for an accomplished Accounts Receivable Specialist to join our team in Decatur, Georgia. Working in the restoration and commercial apartment complex industry, you will focus on managing customer accounts, resolving inquiries, and maintaining precise records. This role offers a contract to permeant employment opportunity. Candidate must have experience using Quickbooks Online. Responsibilities• Utilize accounting software systems to process customer credit applications with precision and speed• Keep customer credit records up-to-date and accurate• Address and resolve inquiries related to accounts receivable in a timely manner• Regularly review customer accounts and take necessary action when required• Establish and sustain relationships with vendors• Responsible for generating aging reports in QuickBooks and overseeing ACH payments• Accurately apply payments in a timely manner• Leverage CRM and ERP systems for effective account management• Manage cash activity responsibly ensuring accuracy• Employ Excel for exporting basic spreadsheets and record maintenance.

Accounts Payable Specialist We are seeking an Accounts Payable Specialist to join our team located in Atlanta, Georgia. As an Accounts Payable Specialist, you will be responsible for the efficient and accurate processing of customer invoices and maintaining comprehensive customer records. This role also involves promptly addressing customer inquiries and monitoring customer accounts to ensure appropriate action is taken when necessary. Responsibilities: • Efficiently process around 100 customer invoices daily • Maintain comprehensive and accurate records of customer credits • Promptly address and resolve customer inquiries • Monitor customer accounts and initiate suitable action when required • Work collaboratively with the Accounts Payable Manager • Utilize accounting software systems and Enterprise Resource Planning tools effectively • Perform accounting functions and accrual accounting tasks • Conduct auditing tasks as needed • Use Automated Clearing House for transactions • Knowledge of NetSuite and Tipalti preferred but not mandatory • Proficiency in Excel, specifically Pivot Tables and Vlookups, is preferred but not required.

Paid Media Specialist Our client is seeking a full time/direct hire Paid Media Specialist to join their team onsite in Atlanta, GA. We are searching for an experienced Paid Media Specialist with a strong agency background to join our growing team. The ideal candidate will have advanced technical expertise in managing paid campaigns across multiple platforms, including Google Ads, Facebook Ads, LinkedIn, and more. This role requires a data-driven specialist adept in setting up, optimizing, and analyzing campaigns with a focus on delivering high ROI for client budgets. Proficiency in Google Analytics 4 (GA4), Google Tag Manager, and Excel for reporting and analysis is essential, along with expertise in creating and implementing bid strategies, A/B testing, and multi-channel campaign optimization. Responsibilities:<ul><li>Campaign Management and Optimization:</li><li>Plan, execute, and optimize paid media campaigns across platforms such as Google Ads, Facebook Ads, LinkedIn Ads, and other relevant networks </li><li>Configure and monitor conversion tracking using tools like Google Tag Manager and platform-specific pixels to ensure accurate data collection and attribution.</li><li>Conduct A/B testing for ad copy, imagery, targeting, and landing pages to continuously improve campaign performance </li><li>Data Analysis and Reporting:</li><li>Use Google Analytics 4 (GA4) to track campaign performance, analyze acquisition, engagement, and monetization trends, and generate actionable insights.</li><li>Set up UTM parameters to track traffic sources and campaign performance across channels </li><li>Prepare regular reports using Excel for budget forecasting, ROI analysis, and performance tracking.</li><li>Budget Management & Bid Strategy:</li><li>Oversee client budgets, ensuring efficient allocation across campaigns to maximize ROI and avoid overspending.</li><li>Design and implement advanced bidding strategies tailored to project objectives, including manual and automated bid adjustments.</li><li>Multi-Channel Coordination:</li><li>Develop cohesive strategies that integrate paid media efforts across multiple platforms to drive awareness, engagement, and conversions.</li><li>Collaborate with internal teams to ensure alignment between paid media campaigns and overarching marketing goals </li></ul>

SAP IBP Manager We are in the search for a skilled SAP IBP Manager to join our detail-oriented services team, based in Atlanta, Georgia. As an SAP IBP Manager, you will be a key player in implementing knowledge systems centered on SAP S/4 Hana ERP for our business operations. You will collaborate with order management, operations, and supply chain teams to establish efficient end-to-end processes within the ERP, S& OP systems, customer experience systems, and reporting/analytics platforms. Responsibilities: • Act as a primary liaison between Plan to Make, Production Scheduling, and IBP leadership and IT capabilities. • Foster a culture of knowledge sharing and continuous learning within the team. • Collaborate with business and technology stakeholders to deliver and support solutions, including requirement prioritization, technology decision-making, and involvement in design, build, test, and sustain operations. • Provide expert guidance and leadership in the SAP domain to internal teams and external partners. • Oversee SAP technology and functions, connected applications, and interfaces or middleware integration supporting order to cash. • Define strategy, scope, and end state capabilities, secure commitments, and maintain accountability for deliverables. • Communicate changes, enhancements, and modifications of business requirements. • Conduct research on alternatives and cost/benefit analysis. • Assist in the creation and impact of deployment and cutover plans, review and approve functional specifications and system configuration. • Exhibit a high level of ownership, leadership, initiative, and strong sense of urgency in all assignments.

ERP OTC Manager We are offering an exciting opportunity for an ERP OTC Manager in the Detail Oriented Services industry, located in Atlanta, Georgia. In this role, you will be working with order management, operations, and supply chain teams to develop effective end-to-end processes within the ERP, customer experience systems, and reporting/analytics platforms. Responsibilities: • Utilize management philosophy and apply the 5 Dimensions to build a high performing organization. • Act as the primary liaison between Plan to Make, Order to Cash leadership, and IT capabilities. • Foster a culture of knowledge sharing and continuous learning within the functional team to achieve valuable outcomes. • Collaborate with business and technology stakeholders to deliver and support the solution, including the prioritization of requirements, making technology decisions, and participating in design, build, test, and sustain operations. • Provide expert guidance and leadership in the SAP domain to internal teams and external partners. • Oversee SAP technology and functions, connected applications, and interfaces or middleware integration supporting order to cash. • Outline strategy, scope, and end state capabilities, secure commitments, and maintain accountability for deliverables. • Communicate changes, enhancements, and modifications of business requirements. • Contribute in conducting research of alternatives and cost/benefit analysis. • Assist with the creation and impact of deployment and cutover plans, review, and approve functional specifications and system configuration. • Demonstrate a high level of ownership, leadership, initiative, and strong sense of urgency in all assignments as part of a fast-paced environment.

Payroll Specialist PAYROLL SPECIALIST - Service Based Real Estate Company in LawrencevilleMy client, a service-based real estate company, is seeking a detail-oriented and highly organized Payroll Specialist to join their team. This role involves preparing and processing weekly and bi-weekly payroll for a large employee base. If you have experience working with large data sets and enjoy ensuring accurate and timely payroll processing, we want to hear from you! Key Responsibilities:<ul><li>Process weekly and bi-weekly hourly and salaried payroll accurately and on time.</li><li>Balance payroll runs to ensure compliance with all relevant requirements.</li><li>Manage payroll processing for various scheduled pay dates.</li><li>Perform detailed reconciliation and balancing of all payroll runs.</li><li>Enter and audit payroll adjustments, manual checks, refunds, and maintain logs and spreadsheets to reconcile data and audit entries.</li><li>Assist in investigating and resolving employee pay issues in a timely manner.</li><li>Perform other duties as assigned to support payroll operations.</li></ul>

GA4 Expert (Hybrid Contract) - Atlanta, GA GA4 Expert (Hybrid Contract) - Atlanta, GAAre you an Atlanta-based GA4 expert with agency experience, passionate about driving insights and optimizing digital marketing campaigns? Robert Half is seeking skilled GA4 professionals with a strong agency background for an ongoing hybrid contract opportunity in the Atlanta, Georgia area. If you have a proven track record of implementing and analyzing GA4 setups for diverse clients, we want to hear from you! Location: Atlanta, GA (Hybrid Schedule - some on-site presence required) Type: Ongoing Contract What You’ll Be Doing:<ul><li>Implement and configure GA4 for client websites and mobile apps, ensuring precise tracking of user behavior, events, and conversions.</li><li>Set up UTM parameters and custom event tracking to measure the effectiveness of client campaigns across multiple channels.</li><li>Analyze GA4 data to provide actionable insights that support client marketing strategies and performance optimization.</li><li>Create and customize dashboards and reports in GA4 to track key performance metrics, including user engagement, traffic sources, and ecommerce performance.</li><li>Collaborate with internal teams (marketing, creative, development) and clients (both virtually and potentially on-site in the Atlanta area) to ensure data accuracy and alignment with business objectives.</li><li>Troubleshoot and optimize GA4 setup to ensure accurate reporting and seamless integration with other marketing technologies.</li><li>Provide insights and recommendations to clients on how to improve campaign performance based on GA4 data.</li></ul>

Accounts Receivable Analyst We are seeking a detail-oriented and driven Cash Application Specialist to join our Accounts Receivable team. This role is crucial in ensuring accurate and efficient application of customer payments while maintaining financial integrity. The ideal candidate is a self-starter with strong problem-solving skills and the ability to work in a fast-paced environment. Experience with customer portals such as RetailLink and SupplierNet is highly preferred. Key Responsibilities:Qualifications & Skills:<ul><li>2+ years of experience in cash application, accounts receivable, or related finance roles.</li><li>Strong analytical skills with the ability to investigate and resolve discrepancies independently.</li><li>Proficiency in ERP systems and customer portals (e.g., RetailLink, SupplierNet).</li><li>High level of accuracy, attention to detail, and strong organizational skills.</li><li>Ability to work independently in a self-motivated and proactive manner.</li><li>Excellent communication and collaboration skills.</li></ul>

Senior Associate Attorney - Family Law Family Law Attorney – Atlanta, GAExclusive Opportunity with a Leading Family Law FirmAre you a dedicated Family Law Attorney looking to take your career to the next level? Our client, a highly regarded and well-established family law firm in Atlanta, GA, is seeking an experienced attorney to join their team. This is a prime opportunity for a skilled legal professional with a passion for advocacy and client service. About the RoleAs a Family Law Attorney, you will represent clients in a variety of family law matters, including divorce, child custody, support modifications, and more. The ideal candidate will have strong litigation experience and a proven ability to manage complex cases with professionalism and empathy. Key Responsibilities<ul><li>Provide expert legal counsel and representation in family law cases.</li><li>Manage a diverse caseload while delivering high-quality client service.</li><li>Draft, review, and file legal documents, conduct thorough legal research, and negotiate settlements.</li><li>Advocate for clients in court proceedings, mediations, and negotiations.</li><li>Maintain clear and compassionate communication with clients during emotionally sensitive cases.</li></ul>

Production Artist Robert Half Marketing and Creative is seeking a talented Production Artist for an on-going, long term contract with a retail client in Buckhead. The Production Artist will be responsible for the preparation of production-ready artwork for release for new marketing collateral concepts, specs, creating mock-ups and components, while maintaining corporate cost goals, brand standards, and overall strategy. The Production Artist will be responsible for the execution and release of material including: environmental, retail signage, in-store visuals, packaging and catalogs.

Sr. Data Scientist Sr. Data Scientist (forecasting and retail industry experience) Robert Half is in search of a Sr. Data scientist who will have ownership of identifying/understanding the business opportunity that the company data presents and converting them into actionable, integrated, and advanced analytics/predictive solutions. Data scientist will work on creating data-driven applications that solve business problems for the company's customers. does not offer sponsorship now or in the future or C2Chybrid 3 days onsite Responsibilities <ul><li>Work with the company and partners to identify Business opportunities/problems and deliver actionable insights/predictive solutions that will result in Business value/growth for the company's customers.</li><li>Be at the forefront of research on how machine learning and artificial intelligence capabilities are maturing in the industry and what libraries, tools & technologies company needs to be successful in delivering, scaling, and supporting solutions</li><li>Subject matter expert for generating insights from data and machine learning models</li><li>Transform data and insights into intuitive & interactive visualizations</li><li>Work with contractors to deliver products and services for the company's customers. </li><li>Conduct Pilots with the company's customers and measure value</li><li>Transition successful pilots into commercial applications</li><li>Ensure design and implementation of technologies that comply with security standards and application architecture principles (in alignment with platform architects and respective review boards) and that consider state of the art data and analytics concepts</li><li>Review code/solutions developed by team prior to migration to production</li></ul>

Marketing Director (B2B) We are on the lookout for an accomplished B2B Marketing Manager to become a part of our team. This role entails overseeing and implementing extensive marketing strategies and campaigns aimed at attracting future business relocations and bolstering the existing prosperous business environment in Metro Atlanta. As a B2B Marketing Manager, you will be expected to exhibit strategic thinking and excellent leadership abilities, managing the efforts of marketing specialists and liaising with various stakeholders. Responsibilities: • Develop and put into action content strategies that align with client objectives and stimulate engagement across multiple channels. • Take charge of the planning, execution, and enhancement of marketing campaigns to reach desired results and KPIs. • Oversee channel activations, ensuring effective delivery of marketing messages across various platforms. • Provide leadership and guidance to a team of marketing specialists, promoting teamwork and ensuring prompt delivery of projects. • Collaborate closely with internal teams to ensure alignment and smooth execution of marketing initiatives. • Cultivate and manage partnerships with external organizations and influencers to boost brand visibility and reach. • Consolidate and distribute comprehensive performance reports, analyzing data to provide insights and recommendations for future strategies.

Help Desk Technician III We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing

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25 results for Customer Experience Specialist in Atlanta, GA

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