5 results for Collections Specialist in Atlanta, GA

Collections Specialist

Kennesaw, GA
onsite
Temporary
21.85 - 25.3 USD / Hourly
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays. Essential Functions: Place daily collection calls to clients. Perform in-depth account analysis and research. Generate and maintain necessary reports. Distribute account statements to customers. Communicate directly with customers to settle outstanding account issues. Draft collection letters and prepare lien-related documents as needed. Confirm payment histories and monitor collection progress. Collaborate with sales managers and senior leadership to expedite collections where required. Investigate causes behind unpaid or delayed invoices. Reconcile customer accounts receivable as necessary. Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc. Coordinate with legal counsel on collection-related issues. Partner daily with Sales Representatives to evaluate consumer creditworthiness. Undertake additional tasks to support the Accounts Receivable department. Qualifications: High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience. Minimum of 2 years Accounts Receivable and collections experience. At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes. Basic knowledge of leasing programs and residual values. Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous. Experience with lien setup and releasing is a plus. Strong analytical, problem-solving, and research abilities. Capable of thriving in a fast-paced, dynamic environment. Excellent verbal and written communication skills.
2026-03-09T00:00:00Z

Collections Specialist

Alpharetta, GA
remote
Temporary
25 - 27 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Alpharetta, Georgia. This long-term contract position offers an opportunity to manage accounts receivable and ensure customer payments are collected promptly and accurately. The ideal candidate will bring exceptional communication skills and proficiency in tools like NetSuite and Microsoft Excel to support efficient collection processes. Collaboration with internal teams and external clients will be key to success in this role. Responsibilities: • Oversee and manage accounts receivable to ensure payments are collected within the required timeframes. • Investigate and resolve billing issues, payment discrepancies, and disputes effectively. • Maintain accurate and up-to-date documentation of collection activities using NetSuite and other systems. • Generate and analyze aging reports and collection metrics, utilizing advanced Excel functions. • Work closely with Sales, Customer Service, and Finance teams to address and resolve customer concerns. • Identify accounts that require escalation or recommend write-offs when appropriate. • Ensure adherence to company policies and compliance with relevant regulations. • Implement effective collection strategies to minimize outstanding balances. • Communicate regularly with customers to facilitate timely payment resolutions. • Provide insights and recommendations to improve collection processes and efficiency.
2026-03-09T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Contract / Temporary to Hire
29 - 31 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections. Responsibilities: • Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly. • Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries. • Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger. • Prepare monthly reconciliations of cash receipts to the general ledger. • Update complex Excel reports regularly and provide management with timely updates. • Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met. • Assist with training new team members and providing guidance on new processes. • Provide documentation and support for periodic third-party audits. • Participate in system testing, automation initiatives, and other enhancement projects. • Identify inefficiencies in processes and propose actionable solutions.
2026-03-10T00:00:00Z

Collections Specialist

Conyers, GA
onsite
Temporary
24 - 25 USD / Hourly
We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you. Responsibilities:• Process customer invoices accurately and efficiently while adhering to company policies.• Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.• Review and reconcile accounts to identify discrepancies and ensure timely resolution.• Manage check processing and overdraft transactions with precision and attention to detail.• Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.• Collaborate with internal teams to ensure seamless communication regarding customer accounts.• Conduct thorough reviews of invoices and ensure compliance with accounting standards.• Address customer concerns with courtesy and maintain strong relationships.• Assist in hiring processes by providing necessary documentation and support for onboarding.• Perform other accounting functions as needed to support the department's objectives.
2026-02-19T00:00:00Z

Collections Specialist

Chestnut Mountain, GA
onsite
Contract / Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients. Responsibilities:• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.• Analyze aging reports to identify overdue payments and investigate reasons for delays.• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.• Monitor and report on collections metrics, including portfolio performance and payment trends.• Maintain accurate and up-to-date customer account information using relevant systems.• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.• Communicate effectively with both local and international teams to ensure alignment in collection strategies.• Handle large-scale data sets to track and optimize collections processes.• Proactively suggest improvements to enhance efficiency in billing and collections procedures.
2026-03-10T00:00:00Z