We are looking for a skilled Systems Engineer to join our team in Asheville, North Carolina. This contract-to-permanent role offers the opportunity to work on cutting-edge technologies, focusing on Hyper-V management and Azure platforms. The ideal candidate will play a key role in supporting a mix of enterprise clients and smaller customers while contributing to the overall success of our services team.<br><br>Responsibilities:<br>• Oversee and manage Hyper-V environments with an emphasis on Systems Center operations.<br>• Handle Microsoft Azure-related tasks, including cloud migration, identity management, and access policies.<br>• Provide advanced support for Azure Active Directory and ensure seamless integration with other systems.<br>• Act as an escalation point for Tier 1 support during on-call rotations, addressing complex technical issues.<br>• Develop and implement training programs to enhance in-house staff capabilities.<br>• Collaborate with team members to support a large enterprise client and approximately 50 smaller customers.<br>• Ensure the smooth transition of systems from on-premises to cloud environments.<br>• Participate in a two-stage interview process, including technical assessments.<br>• Manage time effectively to meet client and organizational expectations.<br>• Work in a hybrid or onsite schedule, adhering to an 8 AM to 5 PM workday.
We are looking for a skilled Systems Administrator to join our team in Greenville, South Carolina. This role focuses on delivering Tier 1 IT support while managing and maintaining the organization's information systems and infrastructure. The position requires a proactive approach to troubleshooting, system security, and compliance with federal cybersecurity standards.<br><br>Responsibilities:<br>• Resolve Tier 1 IT support requests, including hardware, software, and connectivity issues.<br>• Deploy, configure, and maintain client and server hardware and software systems.<br>• Coordinate with vendors to obtain quotes and procure IT solutions.<br>• Identify and address software and system vulnerabilities to enhance security.<br>• Act as a liaison between staff and external service providers for system maintenance.<br>• Administer and support environments running Windows Server, Windows Client operating systems, and Linux systems.<br>• Perform network administration tasks, including managing subnets, protocols, and firewall configurations.<br>• Maintain and support common client and server hardware platforms.<br>• Develop and implement IT policies and procedures to uphold information security standards.<br>• Document configurations, troubleshooting steps, and procedures for future reference.
