We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This is a Contract to permanent position that offers the opportunity to demonstrate your skills in a dynamic environment. The role focuses on providing excellent support to clients while ensuring smooth communication and problem resolution.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries professionally.<br>• Manage email correspondence to resolve issues and provide information.<br>• Handle data entry tasks accurately to maintain organized records.<br>• Schedule appointments and coordinate with clients as needed.<br>• Process and enter customer orders efficiently to ensure timely delivery.<br>• Collaborate with team members to address customer concerns effectively.<br>• Use Microsoft Excel and Word to create and maintain reports.<br>• Provide support in both inbound and outbound call scenarios.<br>• Deliver exceptional customer service in a call center environment.<br>• Maintain detailed and up-to-date documentation of customer interactions.
<p>We are looking for a skilled Spanish-Speaking Customer Service Representative to join our team in Chicago, Illinois. This is a long-term contract position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while utilizing your expertise in customer support. The ideal candidate will bring professionalism, attention to detail, and a commitment to delivering exceptional service in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound member calls, providing clear and empathetic support.</p><p>• Record detailed notes and input accurate information into the organization's database systems.</p><p>• Educate members on policies, procedures, and next steps to ensure clarity and satisfaction.</p><p>• Provide recommendations on best practices and required documentation based on individual member inquiries.</p><p>• Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently.</p><p>• Collaborate with team members to address complex member concerns and provide resolutions.</p><p>• Uphold strict attendance and professionalism standards to maintain excellent service delivery.</p><p>• Communicate effectively with Spanish-speaking members when required, ensuring their needs are met.</p><p>• Ensure compliance with organizational policies and procedures during all interactions.</p><p>• Handle additional assigned duties to support the overall operations of the customer service team.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Downers Grove, Illinois. In this long-term contract role, you will play a vital part in ensuring clear communication and providing excellent support to our customers. This position offers an opportunity to showcase your ability to listen attentively and deliver accurate solutions.</p><p><br></p><p>Responsibilities:</p><p>• Write and proofread reports on lab results using pre-existing templates</p><p>• Communicate effectively with scientists and other stakeholders to accurately interpret and relay information.</p><p>• Process and manage customer orders with precision, maintaining attention to detail.</p><p>• Handle outbound calls to follow up on inquiries and ensure customer satisfaction.</p><p>• Maintain accurate records of all customer interactions and order entries in the system.</p><p>• Collaborate with team members to address complex issues and achieve resolution efficiently.</p><p>• Uphold company standards by providing courteous and empathetic support to every customer.</p><p>• Troubleshoot customer concerns and provide timely and grammatically correct solutions.</p><p>• Adapt to changing processes and priorities to meet business needs.</p><p>• Contribute to a positive team environment by actively participating in meetings and discussions.</p>
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent employment opportunity, offering an excellent chance for professionals who value reliability and growth. The role involves providing exceptional support to credit union members through inbound calls, ensuring their needs are met with empathy and efficiency.<br><br>Responsibilities:<br>• Handle inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide compassionate and patient assistance, especially to elderly members seeking detailed support.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and inquiries effectively.<br>• Deliver accurate information about credit union offerings while maintaining professionalism and clarity.<br>• Collaborate with team members to resolve complex issues and escalate cases when necessary.<br>• Adhere to a structured training schedule, including orientation and advanced onboarding sessions.<br>• Maintain reliability in attendance and meet expectations for working two Saturdays per month.<br>• Apply strong communication skills to foster positive member experiences and loyalty.<br>• Stay updated on credit union products and services to enhance knowledge and service quality.
<p><em>The salary range for this position is up to $115,000-$120,0000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform monthly close activities including but not limited to:</li><li>Review account reconciliations for corporate close, fixed assets, and leases</li><li>Work directly with the corporate accountant and shared service center to manage/coordinate month end close</li><li>Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</li><li>Field questions/support business unit finance leads with close and consolidation questions</li><li>Accounting responsibility for and/or involvement in the following areas:</li><li>Share-based compensation</li><li>LIFO inventory</li><li>Self-insurance and worker compensation reserves</li><li>Leases</li><li>Fixed Assets</li><li>Ownership over the corporate ledger and the company’s topside ledgers</li><li>Focus on corporate controls to ensure proper compliance</li><li>Assist in coordinating and developing training materials for quarterly global accounting and finance updates</li><li>Participate in and support various process improvement initiatives, including fixed asset and lease process improvement</li></ul><p><br></p>
<p><em>The salary range for this position is up to $90,000-$95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p>· Perform monthly close activities including but not limited to:</p><p>· Prepare monthly financial reporting package to executive management</p><p>· Work directly with the shared service center to manage and coordinate corporate month end close</p><p>· Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</p><p>· Field questions/support business unit finance leads with close and consolidation questions</p><p>· Accounting and disclosure responsibility for and/or involvement in the following areas:</p><p>· Share-based compensation</p><p>· Derivatives and hedging (Fx and interest rate swaps)</p><p>· LIFO inventory</p><p>· Self-insurance reserves</p><p>· Debt covenant calculations</p><p>· Pension</p><p>· Goodwill and intangible asset impairment analysis</p><p>· Acquisition accounting</p><p>· Maintain and update the company’s accounting policies specific to the above areas</p><p>· Assist in coordinating and developing training materials for quarterly global accounting and finance updates</p><p><br></p><p><br></p><p><strong> </strong></p>
We are looking for a dedicated and bilingual Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional customer service and support to policyholders, ensuring their needs are met efficiently and effectively. This is a long-term contract position, offering a dynamic work environment and opportunities for growth and skill development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services.<br>• Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns.<br>• Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed.<br>• Maintain high-quality service standards by independently handling calls using tools and resources acquired during training.<br>• Accurately document and input data into multiple applications while ensuring compliance with organizational standards.<br>• Provide clear instructions and set expectations for policyholders regarding their policies and services.<br>• Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate.<br>• Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership.<br>• Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage.<br>• Perform additional duties as assigned to support the overall success of the team.
<p><em>The salary range for this position is $160,000-$165,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Lead the implementation and deployment of the Workday Financials products (Core Fins, Procurement, Expense, Accounting Center/Prism)</li><li>Own continued day to day operations of tenant including but not limited to administration, configuration enhancements and deployment of new modules and futures of the product post go-live. </li><li>Be the primary point of contact for all Workday Fins matters and partner with the HRIS manager on the consolidated Workday system strategy.</li><li>Support finance and accounting team with developing Workday reporting environment</li><li>Lead the semi-annual process to review and prepare for new Workday releases</li><li>Manage Workday integrations to internally developed policy administration system, external claims system, banking partners and other third party systems. </li><li>Coordinate work with external vendors in support of the Workday tenant.</li></ul><p><br></p>
<p><br></p><p>Exciting opportunity to join a growing organization in Chicago. The People Operations Senior Associate will help deliver a best-in-class employee experience through strong execution, ownership, and partnership with the business. This role sits at the center of the employee lifecycle and plays a critical role in ensuring team members receive high-quality, timely, and thoughtful People Operations support throughout their employee journey. In this role, you’ll fully own key People Operations programs, serve as a reliable point of contact for employees and managers, and work closely with leaders across the organization to support team and business priorities. This role is ideal for someone who thrives in a fast-paced environment, takes pride in owning work end-to-end, and is eager to grow their scope, influence, and impact over time. The pay range is $85k-$95k and works a hybrid schedule. Benefits include medical, dental, vision, parental leave, 401k with a match, and PTO. Recruiter: Connie Stathopoulos</p><p>Responsibilities include:</p><ul><li>Employee onboarding, leaves of absence, employee changes, and offboarding</li><li>Serve as a primary point of contact for People Operations, responding to employee and manager needs with urgency, sound judgment, and follow-through</li><li>Build strong working relationships with managers and cross-functional partners by supporting day-to-day people needs and understanding team priorities</li><li>Contribute to and help drive People Team initiatives by identifying areas of opportunity and using people data and feedback to inform solutions</li><li>Build and improve People Operations processes that support a consistent, scalable, and high-quality employee experience</li><li>Increasing ownership and autonomy as trust, context, and expertise are established</li><li>Deeper involvement with leaders and managers to support team effectiveness and business goals</li><li>Opportunities to lead projects and operational improvements with cross-functional impact</li><li>Exposure to how People Operations supports the business at scale</li></ul><p><br></p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
We are looking for a detail-oriented Office Clerk to join our team in Chicago, Illinois. In this role, you will support daily office operations by managing administrative tasks and ensuring the workspace remains organized and efficient. This is a long-term contract position, ideal for someone who thrives in a structured environment and enjoys contributing to a collaborative team. <br> Responsibilities: • Organize and distribute incoming mail to the appropriate recipients. • Perform document scanning and copying tasks to maintain accurate records. • Sort and manage bills and other financial documents effectively. • File paperwork and documents systematically in office cabinets. • Ensure the office remains tidy by running the dishwasher and maintaining cleanliness. • Provide general administrative support to attorneys and staff as needed. • Answer multi-line phone systems and direct calls appropriately. <br> The pay range for this position is 17 to 19.50. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. <br> Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
<p>We are looking for a skilled SNF Medicaid Biller to join our team in Lemont, Illinois. This long-term contract position involves handling various aspects of Medicaid billing for skilled nursing facilities, ensuring accuracy in claims submission and payment reconciliation. The ideal candidate will have a strong understanding of Medicaid regulations, excellent attention to detail, and the ability to communicate effectively with multiple stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Accurately prepare and submit Medicaid claims for skilled nursing facility residents within established deadlines.</p><p>• Monitor claim statuses, identify errors or rejections, and take corrective actions to ensure timely resubmission.</p><p>• Analyze aging reports to track outstanding balances and initiate follow-ups on unpaid or incorrectly paid claims.</p><p>• Reconcile payments, adjustments, and patient responsibility amounts to maintain accurate account records.</p><p>• Collaborate with admissions, social services, and finance teams to verify resident eligibility and payer status.</p><p>• Engage with Medicaid representatives and managed care organizations to resolve coverage issues and obtain prior authorizations.</p><p>• Maintain thorough documentation of claim statuses, correspondence, and related records.</p><p>• Ensure compliance with state and federal Medicaid regulations in all billing processes.</p><p>• Address denials by initiating appeals or reconsiderations as necessary.</p><p>• Provide support to facility staff and residents' families regarding billing inquiries.</p><p><br></p><p>The salary range for this position is $25/hr to $30/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
