1 results for Product Support Specialist in Appleton Wi
Systems Engineer<p>We are seeking a skilled and motivated Server Engineer to join our team in the Appleton/Oshkosh, WI area. In this role, you will be responsible for managing and maintaining our server environment, ensuring seamless operation of our infrastructure, and supporting long-term cloud migration goals. You’ll work closely with a talented team in a dynamic, enterprise-scale environment, supporting 5,000 end users and a technical ecosystem spread across two data centers.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Firewall Administration: Manage updates, troubleshoot issues, handle escalations, and support special requests such as web services and remote security platforms.</li><li>Server Maintenance: Provide administration and support for a hybrid environment, including on-premises and cloud-based solutions.</li><li>Ticketing Systems: Address escalations, track and resolve tickets, and contribute to detailed documentation of tickets and processes.</li><li>Documentation: Create and maintain documentation for system configurations, updates, and procedures.</li><li>Cloud Migration: Collaborate with the team to work towards the long-term goal of cloud integration.</li></ul><p><br></p><p>Technical Environment:</p><ul><li>VMware, Oracle, SQL Server</li><li>Linux and Oracle Linux</li><li>Windows, SharePoint, M365 (training available for non-Microsoft systems)</li></ul><p>Environment Size:</p><ul><li>5,000 end users</li><li>500-600 servers (majority on-prem)</li><li>Hybrid environment with two data centers and a developing cloud strategy</li></ul><p>Qualifications:</p><ul><li>2-5 years of Server Engineering experience in a mid-to-large organizational environment.</li><li>Hands-on experience with Microsoft Servers and Active Directory (please share details about the size of the environment you’ve supported).</li><li>Proficiency in firewall troubleshooting, administration, and configuration.</li><li>Familiarity with ticketing systems and documentation practices.</li><li>Knowledge of virtualization tools such as VMware.</li><li>Exposure to cloud environments is a plus, with openness to learning.</li></ul><p>What We Offer:</p><p>Competitive salary and benefits package.</p><ul><li>Professional development opportunities, including training on non-Microsoft technologies.</li><li>A collaborative team environment with long-term career growth potential.</li></ul>