We are looking for a dedicated EUC Help Desk/Desktop Support Analyst to join our team in West Des Moines, Iowa. In this role, you will provide exceptional technical support and troubleshooting services to ensure smooth user operations. This is a long-term contract position ideal for professionals with a strong background in desktop support and system administration.<br><br>Responsibilities:<br>• Deliver Tier 3 support for end-user computing systems, ensuring timely resolution of complex technical issues.<br>• Manage user accounts and access permissions within Active Directory.<br>• Perform troubleshooting for Microsoft Windows 10 and 11 environments to resolve hardware and software problems.<br>• Respond to and resolve service desk tickets efficiently, maintaining detailed documentation of solutions.<br>• Provide technical assistance to users, addressing system functionality and application concerns.<br>• Install, configure, and maintain desktop systems and peripheral devices.<br>• Collaborate with other IT teams to escalate and resolve advanced technical issues.<br>• Conduct system updates and patches to ensure optimal performance and security.<br>• Offer guidance and training to users on system operations and best practices.<br>• Analyze recurring problems to identify root causes and implement preventive measures.
100% onsite in WDM offices<br>Applicants must be flexable to work occasional Tuesday - Saturday work week as needed. With all the moving pieces for this project and the need to have desks with equipment ready to be set on Monday mornings, there could be the occasional scheduled week where the days for that week will be shifted to include a Saturday with a week's minimum notice. The ideal candidate will need to be flexible when possible. We will try to limit this as much as possible, but cannot predict the frequency. License and own transportation is also a key requirement as individuals will be moving between locations within WDM offices. <br>Job Title: Desktop Support Technician<br>Job Summary<br>The IT Desktop Technician is responsible for the physical deployment, movement, and setup of end user workstation environments. This role focuses on preparing, installing, relocating, and supporting desktop equipment to ensure employees have fully functional and professional workspaces. The position works closely with IT teams, Facilities, and business stakeholders to support office moves, new hires, desk reconfigurations, and hardware refresh initiatives.<br>Key Responsibilities<br>• Perform physical setup, teardown, and relocation of end user desk and workstation equipment, including desktops, laptops, monitors, docking stations, keyboards, mice, and peripherals<br>• Coordinate and execute employee desk moves, office relocations, and department reconfigurations<br>• Set up new hire workstations prior to start dates, ensuring equipment is operational and standards are met<br>• Assemble and cable workstation hardware, ensuring clean and organized setups<br>• Troubleshoot basic hardware, connectivity, and peripheral issues during setup and migration activities<br>• Maintain inventory accuracy by documenting asset assignments, moves, and returns in asset management systems<br>• Work closely with Facilities and IT leadership to schedule and plan move activities with minimal business disruption<br>• Decommission equipment and prepare hardware for reuse, storage, or disposal following IT policies<br>• Ensure compliance with company security, safety, and IT standards<br>• Provide excellent customer service and clear communication to end users throughout the move and setup process<br>Required Qualifications<br>• 1–3 years of experience in IT desktop support, hardware deployment, or field services<br>• Hands on experience setting up and moving computer workstations and peripherals<br>• Basic understanding of Windows and/or macOS operating systems<br>• Familiarity with enterprise hardware (Lenovo, monitors, docking stations)<br>• Ability to lift and move computer equipment (up to 50 lbs.)<br>• Strong organizational skills and attention to detail<br>• Excellent interpersonal and customer service skills<br>• Valid driver’s license (if role includes travel between sites)<br>Preferred Qualifications<br>• Experience supporting office moves or large scale hardware deployments<br>• Basic cable management and ergonomic workstation setup knowledge<br>• CompTIA A+ or similar certification<br>Working Conditions<br>• Primarily on site role with frequent movement throughout office spaces<br>• Frequent bending, lifting, and carrying of equipment<br>• Occasional after hours or weekend work to support large moves or business needs
<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
<p>Join our insurance client’s dynamic team in Des Moines, Iowa as a Senior Investment Accounting Analyst and play a pivotal role in shaping the organization’s financial landscape! This is your opportunity to step into a fast-paced environment where your expertise in investment accounting will directly impact business decisions and financial reporting.</p><p><br></p><p>As a Senior Investment Accounting Analyst, you'll manage and analyze investment-related financial data, deliver critical reports for internal and external stakeholders, and ensure compliance with accounting standards. You'll collaborate with professionals across departments, drive process improvements, and contribute to the organization's ongoing success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare accurate, timely annual, quarterly, and monthly investment reports for both internal leadership and external stakeholders.</li><li>Manage and maintain the organization’s investment accounting system, safeguarding data integrity and reliability.</li><li>Analyze and project cash flows to support financial planning and strategic decisions.</li><li>Update and maintain the investment database, ensuring information is both precise and accessible.</li><li>Be a subject matter expert on investment accounting, offering insights and guidance within your department.</li><li>Tackle complex assignments with professionalism and uphold compliance with statutory accounting principles and GAAP.</li><li>Collaborate effectively across all levels to achieve department and company goals.</li><li>Ensure adherence to regulatory and organizational standards in investment-related reporting.</li><li>Monitor and evaluate investment portfolios, including derivatives and fixed income assets.</li><li>Lead process improvements and contribute to enhancing reporting systems.</li></ul><p>If you thrive in a collaborative environment, are passionate about investment accounting, and want to take your career to the next level, our client wants to hear from you!</p>
<p>As a Business Systems Analyst / Scrum Master, you’ll play a pivotal role at the intersection of agile delivery, business processes, and technology implementation. You’ll guide cross-functional teams to deliver high-quality solutions while ensuring business requirements are clearly defined, traceable, and aligned with strategic goals.</p><p>Our technology ecosystem spans multiple platforms, business lines, and integration points — success in this role means balancing structured analysis with agile adaptability. You’ll partner with product owners, technology leaders, application developers, quality assurance testers, and other stakeholders to ensure solutions deliver meaningful, measurable value.</p><p>This is a hands-on, high-impact role in a fast-paced environment where curiosity, communication, and ownership drive results.</p><p><br></p><p>Accountabilities</p><p>• Drive clarity and documentation — capture detailed functional and technical requirements, workflows, and process and technology dependencies across systems and integration points.</p><p>• Translate business strategy into execution — work with business and technology leaders to define clear user stories, acceptance criteria, and sprint goals aligned to enterprise priorities.</p><p>• Facilitate agile delivery — lead sprint ceremonies (planning, stand-ups, reviews, retrospectives) and coach teams in Agile principles to promote continuous improvement and accountability.</p><p>• Bridge communication across functions — ensure seamless collaboration between products owners, technology leaders, project managers, developers, QA, and other roles and teams as needed.</p><p>• Balance agility and structure — manage iterative delivery in an Agile/Scrum framework while applying structured analysis where appropriate for compliance and traceability.</p><p>• Enable transparency and decision-making — track metrics and report on sprint progress to stakeholders.</p><p>• Champion alignment — communicate complex business or technical concepts in simple, actionable terms for diverse audiences.</p><p>• Promote continuous improvement — identify opportunities to enhance team performance, process efficiency, and product quality.</p><p>• Remove impediments to team progress by proactively identifying, tracking, and resolving blockers that hinder delivery.</p><p>• Drive on-time delivery by ensuring the team meets committed sprint and project dates, facilitating alignment across stakeholders, and escalating risks when necessary.</p>
<p>CLOUD APPLICATIONS SOLUTION ARCHITECT – Modern Transformation – Azure, CX, & Digital Applications, APi, & Digital projects </p><p>HIRE IN MARCH!</p><p>LOCATION: HYBRID 2 DAYS WEEKLY IN OFFICE IN DES MOINES IOWA . RELOCATION TO DES MOINES REQUIRED. NO TRAVEL!</p><p>SPONSORSHIP: EAD, GREEN CARD, OR US CITIZEN REQUIRED. No F1 OPT OR H1B VISA. </p><p>Are you a Senior C# .NET Developer who HAS DONE SOLUTIONING, but you WANT TO BE AN ARCHITECT, but you don’t have the title yet! CAREER OPPORTUNITIES like this are UNHEARD OF AND RARE! </p><p> “ TECHIE” CLOUD .Net / C# SOLUTION ARCHITECT – PLATFORM EXPERIENCE + CLOUD + APi + back end and front end development. </p><p>TECH STACK: AZURE, CLOUD REQUIRED – Azure or AWS, CLOUD + APi + back end and front end development + MOBILE experience, APi, Front End Development, 3rd Party Software experience CLOUD .Net / C# SOLUTION ARCHITECT </p><p>*** For immediate/ confidential HYBRID IN Des Moines consideration, please DM CARRIE DANGER on LinkedIn or send an email to me direct with your resume. My DIRECT email address can be found on my LinkedIn page. ***TOTAL COMP up to $175K </p><p>Great people on this team and a very RICH benefits with INCLUDING A 15% ANNUAL BONUS. </p><p>WHERE this very “Techie” architect will build out a technical Roadmap on integrations of Platforms will make suggestions for the end customer to enhance “service offerings” to the Customer, integrate Custom & 3rd party applications. </p><p>TECHICAL KEYS TO THIS SOLUTION ARCHITECT POSITION ARE: Key is using CLOUD - Azure & AWS experience, APi, Mobile and React Development, APi integration and 3rd party vendor software experience. React, Azure, Databricks, Delta Lake, Data Factory, Synapse, Solution Architecture with Enterprise level experience Customer Facing Cloud based applications. End to end solutions for the customer. Using containerization, spin up new platform services</p><p>This is a company SHIFT where the company is modernizing HOW they do business. Building up a platform using AWS containerization – Kubernetes / Docker and AI.</p><p>You MUST have the tech stack in:</p><p>*5+ years of Application Development, including cloud based development experience . AWS or Azure considered. </p><p>• Scalable & integrate with 3rd party solutions.</p><p>• Strong API development and integration with 3rdparty software.</p><p>• Expertise in FULLSTACK development using React and C# .NET.</p><p>• Containerization - Kubernetes and Docker.</p><p>• Enterprise-level solution architecture & customer-facing applications.</p><p>KEYS ARE: using CLOUD -= Azure & AWS experience, APi, Mobile, Front end Development, APi integration, 3rd party vendor software experience. Solution Architecture with Cloud hosted applications. </p><p>This is a Techie Solutions Architect Direct Hire position up to $150K BASE PLUS 15% Bonus + PERKS! For immediate / confidential consideration on this Direct Hire IT opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Iowa & Nebraska @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIn profile </p>
We are looking for an experienced IT Project Manager to join our team in West Des Moines, Iowa. This long-term contract position requires someone with strong attention to detail who is capable of driving complex projects while ensuring alignment with organizational goals. The ideal candidate will demonstrate expertise in Agile methodologies and possess strong leadership skills to guide teams and manage stakeholder expectations effectively.<br><br>Responsibilities:<br>• Align project priorities with organizational strategies and objectives to ensure successful outcomes.<br>• Identify and manage project interdependencies to maintain smooth execution and synchronization across teams.<br>• Proactively address risks and resolve issues through effective problem-solving techniques.<br>• Develop and execute comprehensive project plans, including timelines and key milestones.<br>• Collaborate with stakeholders to set clear expectations and escalate concerns when necessary.<br>• Lead project launches by defining scope, objectives, solution approaches, work sizing, and timeline estimation.<br>• Oversee projects within Agile frameworks, coordinating multiple teams to deliver results efficiently.<br>• Manage data-related projects such as data ingestion, data warehouse development, and reporting initiatives.<br>• Ensure consistent use of project management tools like Jira and adhere to established processes.<br>• Provide guidance and expertise in derivatives trading and finance-related domains when applicable.
