<p>Are you energized by helping others, solving problems, and being part of a team that truly values your contribution? We are partnering with a premier organization in <strong>West Des Moines</strong> that is looking to add a motivated <strong>Customer Service Representative</strong> to their growing team! This is an incredible foot-in-the-door opportunity with a company known for supporting internal growth and promoting from within.</p><p><br></p><p>Responsibilities:</p><p>Provide friendly and professional support via phone, email, and in-person interactions</p><p>Assist customers with inquiries, troubleshooting, and service-related needs</p><p>Enter, update, and maintain accurate customer data within internal systems</p><p>Collaborate with internal teams to resolve issues and ensure seamless service</p><p>Uphold a positive customer experience by listening, problem-solving, and following through</p><p><br></p><p>If you’re looking to take your customer service skills to the next level and build a long-term career—this opportunity was made for you! Please apply through our Robert Half website or call 515.706.4974</p>
<p>Are you passionate about helping others and looking to grow your career in the healthcare field? We are partnering with a leading healthcare organization in <strong>West Des Moines</strong> that is seeking an enthusiastic <strong>Customer Service Representative</strong> to join their patient support team!</p><p><br></p><p>Responsibilities:</p><p>Respond to patient inquiries via phone, email, and portal messaging</p><p>Assist with scheduling, appointment coordination, and service navigation</p><p>Verify insurance information and support basic billing questions</p><p>Update and maintain patient records with high accuracy and confidentiality</p><p>Coordinate with clinical staff to ensure a seamless patient experience</p><p><br></p><p>This is an exciting opportunity to step into a meaningful role where you’ll make a direct impact every day—while building long-term career potential with a company that truly values its people. Please apply through our Robert Half website or call 515.706.4974.</p>
<p>Robert Half is partnering with one of the most recognized names in the agricultural and manufacturing sector to find their next Human Resources Representative. In this role, you will be supporting HR operations for a high-impact division within the Intelligent Solutions Group in Urbandale. This role offers the opportunity to support human resources initiatives while working closely with managers, early-talent programs, and cross-functional teams.</p><p><br></p><p>Interested? Apply today or give our team a call at (563) 359-3995 - Christin, Erin, and Lydia would be happy to connect.</p><p><br></p><p>Details:</p><p>Schedule: In-office 4–5 days/week | 1st shift (7–4 or 8–5) | 40 hours/week</p><p>Duration: Temporary through October 2026</p><p>Benefits available through Robert Half</p><p>Visa sponsorship not available now or in the future.</p><p><br></p><p>What You’ll Be Doing</p><p>In this role, you’ll provide HR support to leaders and employees across the Intelligent Solutions Group, including:</p><p>- Assisting managers with employee situations and general HR guidance</p><p>- Providing recruiting and hiring support</p><p>- Processing HR changes and handling employee requests</p><p>- Supporting project and change-management initiatives</p><p>- Assisting with early-talent programs, including interns and student workers</p><p>- Pulling, analyzing, and interpreting HR data to support business decisions</p>
<p>We are looking for a skilled Quality Assurance Analyst to join our team in Des Moines, Iowa. This long-term contract position offers an excellent opportunity to contribute to the quality and accuracy of agent-facing applications and policy submission workflows. The ideal candidate will bring hands-on experience in quality assurance processes, a strong understanding of annuity systems, and expertise in testing tools and methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Perform thorough testing of agent-facing applications to ensure policy submission workflows are accurate and efficient.</p><p>• Validate policy inputs and system behaviors using tools like AN4, Affirm, and FireLight.</p><p>• Support document scanning processes, including indexing pages, locating documents in Ignite, and ensuring proper routing.</p><p>• Conduct testing for both physical scanner operations and digital drag-and-drop scanning workflows.</p><p>• Maintain regression test suites for assigned applications and ensure test cases align with business requirements.</p><p>• Utilize Jira for tracking and managing test cases and defects.</p><p>• Collaborate with team members to improve QA processes and implement new testing techniques.</p><p>• Apply mathematical skills and attention to detail to analyze and synthesize complex information.</p><p>• Ensure customer service excellence by providing clear communication and addressing inquiries effectively.</p><p>• Drive improvements in testing tools and methodologies while adhering to the software development life cycle.</p>
<p>Robert Half is excited to support a premier hospitality venue in <strong>Downtown Des Moines</strong> in identifying a polished and welcoming <b>Receptionist to</b> join their front-office team on a contract basis.</p><p><br></p><p>Responsibilities:</p><p>Welcome guests with warmth and professionalism, providing directions, answering questions, and assisting with check-in processes to create a positive first impression.</p><p>Handle a multi-line phone system by answering calls, routing inquiries to the appropriate departments, and taking clear, accurate messages when needed.</p><p>Manage and issue visitor badges, maintain front desk logs, and adhere to venue security procedures to ensure all guests are accounted for and properly documented.</p><p><br></p><p>This is an excellent opportunity for someone who enjoys working in a guest-facing role, thrives in a professional and fast-paced environment. Please apply through our Robert half website or call 515.706.4974.</p>
