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We are seeking a highly skilled Senior Customer Service Representative to join our team in St. Paul, MN. This is a 6-month contract-to-hire position offering the opportunity to transition into a permanent role. The ideal candidate will have extensive experience in customer service, excellent problem-solving abilities, and strong communication skills. If you thrive in a fast-paced environment and are passionate about providing outstanding customer support, we encourage you to apply.
Key Responsibilities: Serve as a primary point of contact for customers, handling inquiries, resolving issues, and providing solutions promptly and professionally. Process customer orders, returns, and exchanges accurately and efficiently. Maintain detailed and accurate records of customer interactions in the CRM system. Collaborate with internal teams, including sales, logistics, and operations, to ensure seamless customer experiences. Assist in training and mentoring entry level customer service representatives. Monitor and track customer service metrics to ensure service quality and efficiency. Escalate complex customer concerns to management as needed. Stay updated on company products, policies, and industry trends to provide accurate information to customers.

Qualifications: 1-2 + years of customer service experience. Strong communication skills, both verbal and written. Ability to handle high-pressure situations and resolve customer issues effectively. Proficiency in Microsoft Office Suite and CRM software. Strong organizational skills with attention to detail. Experience working in a fast-paced, high-volume customer service environment. Ability to work both independently and as part of a team.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

278 results for Senior Customer Service Specialist

Senior Customer Service Representative We are seeking a highly skilled Senior Customer Service Representative to join our team in St. Paul, MN. This is a 6-month contract-to-hire position offering the opportunity to transition into a permanent role. The ideal candidate will have extensive experience in customer service, excellent problem-solving abilities, and strong communication skills. If you thrive in a fast-paced environment and are passionate about providing outstanding customer support, we encourage you to apply. Key Responsibilities: Serve as a primary point of contact for customers, handling inquiries, resolving issues, and providing solutions promptly and professionally. Process customer orders, returns, and exchanges accurately and efficiently. Maintain detailed and accurate records of customer interactions in the CRM system. Collaborate with internal teams, including sales, logistics, and operations, to ensure seamless customer experiences. Assist in training and mentoring entry level customer service representatives. Monitor and track customer service metrics to ensure service quality and efficiency. Escalate complex customer concerns to management as needed. Stay updated on company products, policies, and industry trends to provide accurate information to customers.

Sr. Customer Service Representative Robert Half Lexington is hiring for a contract-to-permanent employment opportunity for a Sr. Customer Service Representative in the hospitality industry, located in Lexington, Kentucky, 40513. As a Sr. Customer Service Representative, you will primarily be tasked with researching and securing hotel accommodations for extended stays, while maintaining strong relationships with hotel contacts and ensuring effective communication. There is also a negotiation aspect to this Sr. Customer Service Representative role, where the employee will provide high level customer service while handling rate negotiations. Prior customer service/call center experience is a must, prior sales experience in a call center environment is also preferred. This opening is for a 10am-7pm Thursday to Monday schedule, to ensure clients in various time zones have skilled CSRs available. Apply today to be considered! Responsibilities:• Research and secure hotel options for extended stays, ensuring they align with client guidelines and needs.• Negotiate with hotels to secure the best possible rates, overcoming any obstacles that may arise.• Maintain strong relationships with hotel contacts, effectively communicating with them to ensure consistency with policies.• Handle reservation requests, striving to fulfill customer needs and ensure satisfaction.• Identify and resolve any issues that may arise with clients and hotels on a daily basis.• Meet or exceed all client deadlines, demonstrating a results-driven approach.• Consult with clients to help them choose the hotel option that best fits their needs.• Collaborate with Account Management teams to ensure network consolidation for clients.• Attend all scheduled trainings, meetings, or other events as assigned.• Utilize your knowledge of the hotel industry and regional markets to identify trends and opportunities for client savings.

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Manassas, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Sr. Customer Service Representative We are seeking a Bilingual Customer Service Representative to join our team in Fresno, CA. The ideal candidate is fluent in both English and Spanish, has strong communication skills, and excels in a fast-paced environment. This role requires a proactive, customer-focused individual with excellent multitasking abilities and a positive attitude. Responsibilities:<ul><li>Handle incoming customer orders via phone, email, or online platforms</li><li>Follow up with clients to ensure satisfaction and resolve any concerns</li><li>De-escalate and defuse situations professionally and efficiently</li><li>Utilize Excel to track orders, update records, and generate reports</li><li>Maintain clear and professional communication with customers and internal teams</li><li>Provide exceptional customer service and build strong client relationships</li></ul>

Customer Service Representative Robert Half is currently searching for a skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Indianapolis, Indiana. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li>Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative Robert Half Lexington is in search of several Customer Service Representatives to join a team in the hospitality industry at a company located in Lexington, Kentucky. In this role, you'll be focusing on managing and processing customer reservation requests, ensuring accurate data entry into a reservation system, and tackling a variety of issues over the phone, all while maintaining a fast-paced work environment. These openings are for a 2nd shift schedule with various days of the week, and some schedules including weekends. Clients of this company are located across the country in various time zones and CSRs need to be available to assist! Apply today to be considered! Responsibilities:• Efficiently process reservations and modifications of existing requests.• Accurately input customer reservation details into the system.• Use problem-solving skills to assist customers and hotels with issues over the phone.• Communicate professionally with all clients and departments to address their needs and issues.• Manage inbound and outbound calls within the department's Key Performance Indicator (KPI) goals.• Start and complete assigned tasks on time.• Perform additional duties as needed or assigned.• Handle customer inquiries and ensure appropriate actions are taken on customer accounts.• Maintain accurate customer credit records. • Process customer credit applications with accuracy and efficiency.

Customer Support Specialist Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Fulfill customer inquiries· Account Management· Troubleshoot software/hardware issues· Build strong customer relationships· Review and analyze customer feedback· Execute remote desktop sessions for troubleshooting· Maintain customer accounts· Document hardware issues· Troubleshoot data performance inquiries· Complete the RMA process

Customer Service Representative Robert Half is seeking a Customer Service Representative for our client based in Metairie, Louisiana. As a Customer Service Representative, you will be tasked with handling customer inquiries and processing their applications in a high-paced environment. Your role will also involve maintaining accurate customer records and monitoring their accounts. This is a short-term contract to full time employment opportunity. Responsibilities:• Efficiently answer and manage incoming calls in a high-paced environment• Process customer applications in a timely and accurate manner• Utilize Microsoft Word and Microsoft Office to maintain customer records and perform tasks• Monitor customer accounts and take appropriate actions as necessary• Develop strong relationships with customers by providing excellent customer service• Utilize a multi-line phone system to manage customer calls• Adapt quickly and pick up new tasks and systems• Resolve customer inquiries with professionalism and efficiency

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Lewes, Delaware, United States. As a Customer Service Representative, your main function will revolve around managing patient access, ensuring accurate data entry, and delivering high-quality customer service. Responsibilities:• Handle the operations of the telephone switchboard for incoming, outgoing, and inter-office calls• Manage pre-registration for patient accounts before their visits, including making inbound and outbound calls to gather demographic, insurance, and other patient information• Provide detailed instructions to patients and resolve their inquiries• Carry out medical necessity/compliance checks and use an overlay tool as required• Manage patient financial liabilities, including collecting point of service collections and past due balances• Implement payment plans as needed• Utilize Microsoft Excel and Word for various tasks• Schedule appointments as per requirement.

Medicaid Healthcare Customer Service Representative We are seeking a Customer Service Representative Senior to join our team in the Healthcare/NHS industry!. This role offers a long-term contract employment opportunity, where you will be responsible for processing customer inquiries and maintaining precise records. Hiring in Central, Mountain and Pacific time zones only. Medicaid experience is required. Responsibilities:• Efficiently handle and respond to 50-70 inbound calls every day • Tackle inquiries from both members and providers with utmost professionalism • Ensure prompt and accurate disposition of claims • Keep track and provide updates on authorization status • Master and adhere to internal workflow processes within the department • Display empathy and compassion while interacting with customers • Maintain punctuality and reliability for smooth operations • Cater to customers by providing service in different languages such as Spanish, Vietnamese, Farsi, Korean, Chinese whenever necessary • Utilize your knowledge in healthcare and call center environment to deliver quality service.

Customer Service Representative Do you have a passion for helping others and providing exceptional service? Robert Half is seeking a highly motivated Customer Service Representative for an exciting opportunity in the Richfield, MN area. As a Customer Service Representative, you will be responsible for ensuring a positive customer experience by addressing inquiries, resolving issues, and delivering outstanding support in a professional and timely manner.Join a growing team and make a difference by improving the customer experience one interaction at a time! Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and live chat inquiries to assist customers with product or service-related questions and concerns.</li><li>Resolve customer complaints and issues through effective problem-solving and critical thinking skills.</li><li>Deliver accurate information and guidance about products, services, processes, and policies.</li><li>Maintain detailed and accurate records of customer interactions using CRM or other designated software.</li><li>Collaborate with internal teams to ensure resolution of escalated issues.</li><li>Meet or exceed key performance metrics, including response time, resolution time, and customer satisfaction scores.</li><li>Proactively identify opportunities for process improvements to enhance the customer experience.</li></ul>

Customer Service Representative Robert Half is seeking a dedicated Customer Service Representative to join the team at one of our clients. This is an exciting opportunity to work with a company that values both its employees and customers, ensuring satisfaction and success on both sides of the equation. Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, or chat, ensuring all concerns are addressed professionally and efficiently.</li><li>Resolve product or service issues by clarifying complaints, determining the cause, and choosing the best solution.</li><li>Maintain detailed and accurate customer records in company systems.</li><li>Provide information about products, services, and account status to customers when requested.</li><li>Collaborate with internal teams to escalate and resolve complex issues.</li><li>Follow up with customers to ensure satisfaction and address any ongoing concerns.</li><li>Uphold company values of honesty, respect, and positivity in all interactions.</li><li>Identify opportunities to improve customer service processes and suggest ideas for enhancements.</li></ul>

Customer Service Representative We are offering a contract for a Customer Service Representative position in Pasadena, California. This role is centered around the logistics industry and tasks will be performed onsite. The Customer Service Representative's role will primarily involve handling customer orders, order entry, and providing relevant product information to assist customers. Responsibilities• Accurately process customer orders received through various channels including phone, mail, fax, or email.• Maintain a clear record of customer interactions, transactions, comments, and complaints to ensure effective customer service.• Proactively provide customers with pertinent information such as unit prices, shipping dates, anticipated delays, and any other necessary details.• Collaborate with the warehouse and shipping departments to manage large or unusual orders and ensure all orders are delivered by the specified dates.• Develop new business opportunities and drive sales by equipping existing customers with detailed product information to aid their purchasing decisions.• Prepare and present proposals to existing customers in order to maintain and expand business relationships.• Utilize your intermediate computer skills and proficiency in Microsoft Office to effectively manage tasks and maintain customer data.• Utilize your effective communication skills to build and maintain customer relationships.

Customer Service Representative Are you passionate about helping people, solving problems, and delivering exceptional customer experiences? We’re looking for a reliable and personable Customer Service Representative to join our growing team in the Twin Cities, MN! This is a fully on-site role, offering you the opportunity to make a direct impact by providing outstanding service to our customers and ensuring satisfaction throughout every interaction. Key Responsibilities:<ul><li>Handle incoming calls, emails, and messages from customers while maintaining professional and friendly communication.</li><li>Assist customers by addressing inquiries, resolving complaints, and providing information about products, services, or policies.</li><li>Process orders, track shipments, and manage customer accounts with accuracy and attention to detail.</li><li>Collaborate with internal teams to ensure timely resolution of customer concerns.</li><li>Maintain customer records by updating account information and documenting all interactions using CRM software.</li><li>Identify customer needs and suggest improvements or add-ons to enhance their overall experience.</li><li>Follow company guidelines and workflows while ensuring compliance with customer service standards.</li></ul>

Customer Service Specialist - Commercial Accounts We are offering a temporary to permanent employment opportunity for a Customer Experience Specialist in Dalton, Georgia. This role is essential within our custom manufacturing company, working onsite to support our commercial accounts. As a Customer Experience Specialist, you will be a key player in maintaining our commitment to exceptional customer service by managing orders, coordinating shipments, and assisting with customer inquiries. Responsibilities:• Accurately and efficiently process customer orders to ensure all details are correct.• Coordinate shipments, ensuring all deliveries are made in a timely manner.• Provide exceptional customer support by answering inquiries regarding order status, shipping details, and general account concerns via phone and email.• Generate and provide freight quotes to meet customer needs and budget constraints.• Assist with periodic stock counts to maintain accurate inventory management.• Use CRM to manage customer relationships and ensure a high level of customer satisfaction.• Handle billing functions and prepare quotations for customers.• Utilize Microsoft Excel and Outlook for various tasks, ensuring a high level of proficiency. All applicants MUST undergo background screening and drug screening for consideration.

Customer Experience Specialist A client of ours is looking to hire a customer-oriented service representative who can answer inbound calls from customers and clients and answer any questions they may have regarding their account. Responsibilities<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>

Customer Service Representative We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.

Customer Service Representative 🚀 Join Our Team as a Call Center Customer Support Superstar! 🎉Are you a smooth-talking, solution-driven problem solver who loves helping customers and working in a fast-paced environment? Do you have one year of inbound customer support or banking experience under your belt? If you just shouted "Yes!", then we’ve got the perfect opportunity for you!💰 What’s in it for you?<ul><li>Competitive Pay: Earn up to $23/hour while making a real difference in customers' lives.</li><li>Room to Grow: This is a contract-to-hire position, meaning a potential future as a permanent team member awaits!</li><li>Flexible Work life: After the training and development period, you'll enjoy the possibility of a hybrid schedule because work-life balance matters to us.</li><li>Predictable Schedules: Work a full 40-hour week with shifts like 8 AM–5 PM, 9 AM–6 PM, or even 12 PM–9 PM. Weekend warriors, don’t worry—you’ll only have rotating weekend shifts, and your schedule will always be planned in advance.</li></ul>🎯 What You’ll Do<ul><li>Handle inbound customer inquiries with charm, professionalism, and a sprinkle of magic.</li><li>Prove your banking or customer service expertise by solving problems and ensuring complete customer satisfaction.</li><li>Work in a supportive, team-oriented environment where your insights and ideas are valued.</li></ul>📚 Training = Success You’ll begin with an engaging training period to equip you with everything you need to crush it—processes, best practices, and glowing tips from industry pros.🛠️ What You Bring to the Table:<ul><li>Experience: At least one year of inbound customer support experience OR one year of banking experience. Bonus points if you have both!</li></ul>📢 Next Steps Ready to make meaningful connections while earning top-dollar? Apply today! This could be your first step toward a job you’ll never stop bragging about.

Customer Service Representative Robert Half is partnering with a reputable healthcare organization in Millville, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide permanent hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.

Customer Service Representative We are in search of a Customer Service Representative to be located in Plymouth Meeting, Pennsylvania. The role is a contract to permanent employment opportunity, primarily based on-site. The role is based in the industry and will involve managing customer inquiries, maintaining accurate customer records, and processing customer applications. Responsibilities:• Managing outbound calls and dispatch activities efficiently• Accurately processing customer credit applications• Maintaining and updating customer credit records accurately• Utilizing CRM and IBM AS/400 for various tasks related to customer service and dispatch• Effectively using computer programs and management systems• Employing the 'About Time' software for appropriate tasks• Answering inbound calls and addressing queries promptly

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Plano, Texas. This role is integral to our operations, requiring the processing of customer applications, upkeep of customer records, and resolution of customer inquiries. The successful candidate will also monitor customer accounts and execute appropriate actions. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain precise records of customer interactions, transactions, and feedback • Respond to customer inquiries through phone, email, and live chat in a detail oriented and timely manner • Process orders, track shipments, and provide real-time updates to customers • Proactively support customer accounts to anticipate potential issues • Assist customers in understanding product details, nutritional information, and compliance with food service programs • Work collaboratively with sales, logistics, and operations teams to ensure efficient order fulfillment and customer satisfaction • Resolve customer concerns by offering tailored solutions and escalating complex issues when necessary • Develop strong relationships with assigned customers by understanding their unique needs

Senior Client Service Associate **Please apply here and reach Jennifer Fukumae on LinkedIn for prompt consideration!** Job Posting: Senior Client Service AssociateEmployment Type: Full-TimeLocation: Walnut Creek; 5 days on siteSalary: $80-120k + bonus A well-established Wealth Management (RIA) firm is seeking a full-time experienced Client Service Associate to join their team. The Senior Client Service Associate works alongside a Senior Financial Advisor to provide top-tier support to both current and potential clients. Join a dynamic, collaborative team that values teamwork and client success! Responsibilities:<ul><li>Working closely with financial advisors to facilitate a smooth onboarding process for new clients.</li><li>Coordinating and managing client and prospect meetings, including scheduling, preparation, and follow-up.</li><li>Maintaining and updating CRM systems to ensure accurate client and prospect records.</li><li>Attending client meetings under the guidance and supervision of a financial advisor.</li><li>Handling client service tasks such as collecting financial planning information, managing account setup and maintenance, and addressing inquiries.</li><li>Engaging and contributing to team meetings and discussions.</li></ul>

Customer Service Representative We are currently seeking a motivated and adaptable individual for a temporary-to-permanent Customer Service Representative (CSR) Floater position in Fort Wayne, Indiana. This role is designed to provide exposure to the responsibilities spanning across three different CSR functions, aligned with various lines of service. The successful candidate will play an essential role in effective communication with customers, vendors, and the internal team while delivering exceptional service in a fast-paced environment.Key Responsibilities:<ul><li>Coordinate with customers, vendors, and internal management to facilitate the flow of a high volume of work orders.</li><li>Answer incoming calls with a welcoming attitude and assist walk-in clients professionally.</li><li>Accurately enter orders for stock glass, shop, and office supplies.</li><li>Track inventory to ensure operational efficiency.</li><li>Collaborate with vendors and builders to prioritize and coordinate orders.</li><li>Create cost estimates based on drawings or client descriptions.</li><li>Submit fabrication orders to the onsite shop or external vendors as needed.</li><li>Schedule client delivery and installation logistics.</li><li>Process and manage timecards for bi-weekly payroll.</li><li>Handle shipping and receiving invoices with proper coding.</li><li>Post checks to Accounts Receivable (AR) as part of payment tracking.</li><li>Manage petty cash and securely process and file credit card receipts.</li><li>Perform general administrative duties, including data entry and organizing paperwork.</li></ul>

Customer Service Representative We are currently seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join a reputable insurance company. If you are passionate about providing exceptional service, solving customer inquiries, and ensuring client satisfaction, this position may be an excellent fit. Preference will be given to candidates who reside in Hawaii due to proximity to clients and familiarity with local market conditions. Please contact us to learn more about this role, call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities:<ul><li>Serve as the first point of contact for customers by addressing inquiries related to insurance policies, claims, billing, and coverage options.</li><li>Provide accurate information and assist customers in understanding their insurance options and benefits.</li><li>Collaborate with other departments to escalate and resolve complex issues in a timely manner.</li><li>Maintain records of customer interactions and transactions using Salesforce.com or similar CRM platforms (Source: RH Acronym Guide.docx).</li><li>Handle policy renewals, endorsements, cancellations, and other account changes with consistent attention to detail.</li><li>Demonstrate knowledge of the insurance industry's regulatory requirements, ensuring compliance with company policies.</li><li>Actively identify opportunities to improve customer retention and satisfaction.</li></ul>

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278 results for Senior Customer Service Specialist

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