280 results for Senior Customer Service Specialist

Senior Customer Service Representative We currently have an excellent opportunity for a highly-skilled and motivated Senior Customer Service Representative who is deeply passionate about growing with a reputable company in the South Metro. The Senior Customer Service Representative will be responsible for tracking and communicating truckload drop-offs for large clients, confirming appointments, and answering questions regarding orders. There will be internal and external communication that requires excellent written, verbal and social communication skills. If you are a self-starter who is passionate about working for a reputable Fortune 500 company, we would love to hear from you!

Sr. Customer Service Representative We are looking to add a Sr. Customer Service Representative to our team in VERSAILLES, Ohio, United States. In this role, you will primarily deal with customer queries, manage customer accounts, and ensure all customer interactions are logged accurately. This position provides a short term contract employment opportunity. Responsibilities:• Ensure all customer interactions are dealt with professionally and empathetically• Handle incoming customer calls, addressing issues related to orders, billing, and product concerns• Keep customer information up-to-date after every call and place orders when needed• Collaborate with the management team to stay informed about product knowledge and changes in company policies• Contribute to the company's success by resolving customer problems and converting frustrated clients into repeat customers• Schedule delivery appointments• Uphold a high level of confidentiality and professionalism when dealing with clients• Keep track of pricing changes and update customers accordingly• Manage billing functions and claim administration effectively• Utilize Microsoft Office Programs, particularly Excel, for various tasks. For immediate consideration, call Alison at 937.224.0600

Sr. Customer Service Representative Robert Half's client is looking for an experienced Customer Service Representative! Responsibilities include:- Scheduling- Customer outreach- Answering calls- Other administrative task as assigned- Strong technical skills Start Date: Asap!Hours: M-F 8:00am-4pmDuration: temp to perm *If interested, APPLY now!

Sr. Customer Service Are you an experienced customer service detail oriented looking for a new challenge? We are currently seeking a Senior Customer Service Representative to join our dynamic team and drive customer satisfaction to new heights.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative based in Sarasota, Florida. This role is in the performing arts industry where the key function will be to act as a host for high-end clientele. This position will be only evenings and weekends during showtimes. Responsibilities: • Interacting with high-end clientele and donors to provide exceptional customer service.• Ensuring all vendors, including catering and bartenders, are present and prepared.• Engaging in conversations with donors, providing them with a memorable experience.• Keeping track of and appropriately directing any questions or inquiries from donors.• Maintaining a detail oriented appearance suitable for a business environment.• Monitoring and managing the founders lounge during shows to ensure a smooth operation.• Processing any customer-related tasks with accuracy and efficiency.• Maintaining detailed and accurate records of customer interactions.

Customer Service Specialist We are looking for a detail-oriented and proactive Customer Service Specialist / Order Processor to join our clients team in Framingham. In this role, you will manage the order lifecycle from processing orders and reviewing Purchase Orders (POs) for accuracy, to generating invoices using QuickBooks and calculating shipping costs. You’ll communicate with customers for PO revisions, handle inquiries, and send payment reminders and on-hold notices. Additionally, you will assist with product returns, issue credits, and support administrative tasks like specific industry reporting.The ideal candidate will have strong attention to detail, excellent communication skills, and proficiency in QuickBooks and Excel. You should be organized, capable of multitasking, and have a customer-focused approach. If you’re ready to contribute to a dynamic team and grow your career, we encourage you to apply! For immediate consideration please call Allison Brown at 508.205.2121 Responsibilities: • Manage and process customer orders with precision and efficiency.• Review Purchase Orders (POs) for accuracy and make necessary revisions.• Generate invoices using QuickBooks and calculate shipping costs.• Communicate with customers regarding PO revisions, inquiries, payment reminders, and on-hold notices.• Assist with product returns and issue credits as needed.• Maintain accurate customer credit records.• Use Microsoft Excel to keep track of customer data and information.

Customer Service Representative We are welcoming applications for the role of a part-time Customer Service Representative based in the City of Industry, California. This role offers a contract to permanent employment opportunity in the manufacturing industry. The workplace is a business casual environment where you will be part of a small, dedicated team. Responsibilities:• Efficiently manage customer accounts and take necessary actions.• Process customer orders and provide high-quality customer service.• Accurately maintain customer records and data.• Resolve customer inquiries in a timely and detail oriented manner.• Handle both inbound and outbound calls to cater to customer needs.• Utilize Microsoft Excel and Word for data entry and email correspondence.• Schedule appointments as per customer requirements.• Leverage your skills in account management to ensure customer satisfaction.• Adapt to a traditional work environment that values team players.• Learn and use the customer ERP software for various tasks.

Customer Service Representative Robert Half has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Centreville, Virginia region and is a short-term temporary employment opportunity. What you get to do every day - Manage and place incoming telephone calls - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Receive and send written business correspondence - Offer friendly, accurate customer service in a timely fashion comprehensive knowledge of email

Customer Support Specialist Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Fulfill customer inquiries· Account Management· Troubleshoot software/hardware issues· Build strong customer relationships· Review and analyze customer feedback· Execute remote desktop sessions for troubleshooting· Maintain customer accounts· Document hardware issues· Troubleshoot data performance inquiries· Complete the RMA process

Customer Service Representative We are seeking a Medical Scheduler based in San Antonio, Texas. The selected candidate will play a crucial role in managing and scheduling preventative health care screenings for patients. This role is particularly suited for those with a background in the healthcare industry and experience in managing patient appointments. Join a supportive team where you’ll be trained by a seasoned professional before transitioning to work independently. You’ll be expected to manage tasks effectively even with regular interruptions, maintaining productivity and focusing on the goal of optimizing patients’ healthcare access.Key Responsibilities<ul><li>Patient Scheduling: Manage a daily call schedule aimed at filling appointments for patients’ preventative screenings.</li><li>High Call Volume: Once trained, complete a minimum of 70-80 calls per day to ensure patients are scheduled in a timely manner.</li><li>Record-Keeping: Maintain accurate records for tracking and managing patient outreach and scheduling.</li><li>Data Management: Utilize electronic medical records (EMR) and other software tools for tracking and follow-up.</li><li>Customer Service: Engage in friendly, professional communication with a senior patient focus, helping ensure patients are informed and supported.</li></ul>

Customer Service Representative Robert Half is hiring for a fully onsite Call Center Representative for a contract opportunity for up to 13 weeks in North Huntingdon/Irwin area. There is a possibility this could turn into a contract to hire opportunity, depending on the client. The hours for this position are M-F 8AM-4PM. Pay is based of experience $15-$18 an hour. Call Center Representatives for our Taxpayer Service department will manage all calls and emails received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continued training, and increase professional development as required. Opportunities for hybrid schedule pending completion of full training.Primary Responsibilities· Customer service provided on phone, emails and / or chats· Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience· Ability to learn and follow all customer service procedures and policies· Utilize knowledge of tax types collected · Utilize knowledge of municipalities and school districts for which the client collects taxes· Ability to modify address changes and create new accounts in client’s applications· Process credit card payments and / or ACH payments· Ability to sufficiently memo the client’s applications· Expand job knowledge and develop expertise to progress forward in job development Secondary Responsibilities· Demonstrated ability to listen and retain knowledge· Ability to accurately and attentively complete detailed tasks· Keep up to date regarding changes in daily responsibilities or job processes

Customer Service Representative Robert Half is seeking an enthusiastic and detail-oriented Customer Service Representative to provide exceptional support for an industry-leading company. If you're a people-person with a knack for problem-solving and thrive in a fast-paced environment, this role is a fantastic opportunity to showcase your skills and grow your career! Key Responsibilities<ul><li>Handle a high volume of incoming calls, emails, or chat inquiries, addressing customer concerns with professionalism and efficiency.</li><li>Resolve customer issues by identifying solutions and providing clear explanations.</li><li>Follow up with customers to ensure satisfaction and that the resolution met their expectations.</li><li>Keep accurate and detailed records of customer interactions within the company’s CRM system.</li><li>Collaborate with other departments to address customer needs and ensure a seamless experience.</li><li>Provide customers with product/service information, including promotions, warranties, and policy updates.</li></ul>

Customer Service Representative Robert Half is looking for a skilled customer service representative to help out a company in the insurance industry on a temporary basis. In this vital role, you'll become the primary point of contact for their esteemed customers. Handling inbound calls and processing claims on-site, you will have the compelling opportunity to provide unparalleled customer support, helping to resolve issues swiftly and effectively. This offers a unique chance to make a tangible difference in customers' experiences. This opportunity is located in the heart of downtown Des Moines. Responsibilities:<ol><li>Manage large amounts of incoming calls</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ol> If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.244.2500.

Customer Service Representative We are looking for a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:<ul><li>Manage large amounts of incoming calls.</li><li>Generate sales leads.</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative Wilmington Delaware client seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order request and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment. Responsibilities: • Managing and uploading Excel manifests from importers into the ePorts system, ensuring data accuracy and consistency across systems.• Working within various customer inventory systems such as Famous, and other individual systems, ensuring real-time updates of inventory statuses and order fulfillment.• Collaborating with customers to determine specific pallets for pickup and providing timely updates on orders and deliveries.• Monitoring and expediting the flow of goods through the supply chain to ensure timely deliveries.• Coordinating with internal departments, customers, and third-party vendors to address any logistical challenges.• As needed, arranging and brokering trucking services for transfers of goods to customer warehouses, and monitoring the status of all shipments to ensure smooth delivery.• Managing customer credit applications accurately and efficiently.• Maintaining accurate customer credit records.• Processing customer inquiries and resolving any concerns related to orders and deliveries.• Performing inventory analysis and planning, ensuring accurate inventory controls and forecasting.

Customer Service Representative Job Description:Are you a personable and detail-oriented professional looking to provide exceptional customer service? Robert Half is currently seeking a Customer Service Representative to join our client, a leader in the insurance industry. In this role, you will be the first point of contact for policyholders, assisting with inquiries, processing claims, and delivering excellent service to ensure customer satisfaction.Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or chat regarding policies, claims, and general insurance-related questions.</li><li>Provide clear and accurate information about coverage options, policy updates, and claim statuses.</li><li>Handle customer complaints and escalate complex issues to the appropriate department when necessary.</li><li>Process and update customer records, ensuring all documentation is accurate and compliant.</li><li>Collaborate with internal teams to resolve customer issues and deliver timely solutions.</li><li>Educate customers about additional services and products that may fit their needs.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>

Customer Service Representative We are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Operations Representative. In this role, you will interact with customers over the phone, providing solutions to inquiries and ensuring customer satisfaction. You will also be responsible for accurate data entry and maintaining detailed records of customer interactions. Strong communication, problem-solving skills, and the ability to stay organized in a fast-paced environment are key to success in this role. Key Responsibilities:<ul><li>Answer customer inquiries via phone, ensuring a positive and professional experience.</li><li>Provide accurate information regarding products, services, and account details.</li><li>Resolve customer issues promptly by troubleshooting and offering appropriate solutions.</li><li>Log customer interactions and enter relevant data into the company’s system.</li><li>Maintain organized records of customer issues, actions taken, and follow-up tasks.</li><li>Follow up with customers as needed to ensure satisfaction and ensure timely resolution.</li><li>Handle multiple tasks simultaneously while maintaining high standards of quality and accuracy.</li><li>Collaborate with other departments when needed to resolve customer concerns.</li><li>Continuously improve problem-solving techniques and learn about company products and services.</li></ul>

Customer Service Representative We have a fantastic opportunity for an articulate and skilled customer service specialist! If you enjoy building strong customer relationships, this role is perfect for you. If you are a service 'champion' looking to deliver personalized service, we want to hear from you. Reach out to us today!Responsibilities:<ul><li>Answer and make phone calls</li><li>Perform transactions following legal and company guidelines</li><li>Provide friendly and accurate customer service</li><li>Handle cash and daily transactions</li><li>Achieve sales and referral goals through cross-selling and referrals</li><li>Maintain currency and coin within limits</li><li>Follow security policies and keep records confidential</li></ul>

Customer Service Representative We're searching for a dynamic Customer Service Representative to join our team in Twin Cities, Minnesota. The chosen candidate will serve as our customers' first point of contact and will provide excellent customer service in every interaction. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and in person</li><li>Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and offering the best solution</li><li>Maintain customer records by updating account information</li><li>Collaborate with team members to maintain positive customer relations</li><li>Contribute to team effort by accomplishing related results as needed</li></ul>

Sales Support Specialist We are offering a permanent employment opportunity for a Sales Support Specialist in Peachtree City, Georgia. The individual will be part of a dynamic team, working to establish and maintain customer relations, manage long-term contracts, and support service offerings. Responsibilities: • Ensure world-class service to existing customer base and maintain good customer relations • Regularly follow up on new part approvals and promote them to relevant customers • Stay knowledgeable about complex service offerings such as Wenstock, ISA, Kitting • Manage specific customer database information and maintain customer profiles • Utilize all available sales tools and reports to drive results • Coordinate with other departments to meet sales targets • Emphasize product features based on customer needs analysis • Assist in contract writing and provide input • Participate in training sessions, including onboarding new hires • Support collection activities as required • Understand and manage both purchasing and development contracts • Contact customers to promote products, review missed sales opportunities, and provide quote responses • Provide technical information to customers as needed • Develop and maintain long term contract agreements • Obtain competitive information and intelligence from responsible accounts • Maintain regular contact with Regional Account Director for senior-level visits when necessary.

Customer Service Representative We are offering a contract employment opportunity for a Customer Service Representative in Miami, Florida. This position will be working for a nonprofit organization in the Miami area in their helpline service department. If you enjoy helping others and working in a fast-paced environment, this might be a great opportunity for you. Responsibilities:<ul><li>Provide appropriate information and referrals to social service agencies for callers contacting the Helpline.</li><li>Ensure data is accurately entered into the client database in a timely manner.</li><li>Provide telephone crisis counseling as well as suicide intervention services to callers experiencing crisis situations.</li><li>Participate in training, seminars, workshops, and in-services related to program and professional development.</li><li>Maintain an effective working relationship with colleagues through the use of appropriate interpersonal and communication skills.</li><li>Consistently adhere to the assigned schedule and demonstrate flexibility in regard to call center coverage needs.</li><li>Provide outstanding customer service to callers and accurately document all calls in the software.</li><li>Adhere to confidentiality policies and procedures as well as HIPAA regulations.</li><li>Obtain Certification as an Information & Referral Specialist through the Alliance for Information & Referral Systems (AIRS).</li></ul>

Customer Service Representative We are looking for a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. This is a second shift opportunity.Responsibilities:<ul><li>Manage large amounts of incoming calls.</li><li>Generate sales leads.</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative Robert Half is partnering with a dynamic company to find a customer-focused Customer Service Representative who thrives in a fast-paced environment. If you are energized by helping others and enjoy problem-solving, this could be the perfect role for you! Key Responsibilities<ul><li>Interact directly with customers via phone, email, or in-person to address inquiries, resolve complaints, and provide detailed information about products or services.</li><li>Process orders, refunds, and account updates in a timely and accurate manner.</li><li>Document customer interactions, issues, and resolutions clearly and efficiently in the company’s CRM system.</li><li>Collaborate with internal teams, including sales and operations, to troubleshoot and resolve any customer-related concerns.</li><li>Maintain a professional, empathetic, and positive demeanor to ensure a seamless customer experience.</li><li>Stay informed about company policies, processes, and product/service updates to provide accurate guidance to customers.</li></ul>

Customer Service Representative Are you a problem-solver with a passion for providing excellent customer service? Do you thrive in a fast-paced, collaborative environment? Our client in Shakopee, MN is seeking a Customer Service Representative to join their dynamic team. In this role, you’ll focus on delivering exceptional service to customers while utilizing your organizational skills and technical expertise. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and chat.</li><li>Efficiently handle customer concerns, orders, and questions while ensuring a positive experience.</li><li>Manage and maintain customer accounts, including entering and updating data into SAP systems.</li><li>Collaborate with internal departments (such as sales, logistics, and finance) to resolve customer issues.</li><li>Process customer orders and returns with attention to accuracy and timeliness.</li><li>Monitor and follow up on order status to ensure on-time delivery.</li><li>Identify opportunities to enhance customer satisfaction and streamline processes.</li><li>Assist with administrative and reporting tasks related to customer service metrics.</li></ul>

Customer Care Representative Job Description:Robert Half is seeking a dedicated and empathetic Customer Care Specialist to support our client in the insurance industry. In this role, you’ll play a critical part in delivering superior customer service by assisting policyholders with their inquiries, resolving issues efficiently, and ensuring an exceptional customer experience.Responsibilities:<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information.</li><li>Assist customers with policy details, billing inquiries, and claim updates.</li><li>Resolve customer concerns by identifying issues, explaining solutions, and following up to ensure resolution.</li><li>Document customer interactions in the CRM system, maintaining accurate and detailed records.</li><li>Collaborate with internal teams to address customer needs and improve service delivery.</li><li>Stay informed on company products, services, and industry changes to provide knowledgeable support.</li><li>Proactively identify opportunities to improve customer satisfaction and recommend solutions.</li></ul>