We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team.<br><br>Responsibilities:<br>• Address outstanding issues promptly to meet service level agreements and maintain client satisfaction.<br>• Build and enhance knowledge of company products, policies, and procedures to provide accurate support.<br>• Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow.<br>• Support clients with tax filings, payments, account registrations, and agency-related inquiries.<br>• Conduct research and resolve tax notices efficiently while maintaining thorough documentation.<br>• Enter and verify data, create spreadsheets, and ensure accuracy in all records.<br>• Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads.<br>• Uphold company values of integrity, innovation, accountability, and respect in all interactions.<br>• Collaborate with internal teams and external clients to deliver exceptional service.<br>• Perform additional duties as assigned to support team and client needs.
<p>Tess Gilmore with Robert Half is currently working with a dynamic company who is seeking to add a Human Resources Administrator to their lively team!</p><p><br></p><p><strong>About the Position: </strong>This role is a great opportunity for a people-focused HR Administrator who will support daily HR operations with a strong emphasis on benefits administration, payroll coordination, and employee support. The ideal candidate thrives in a collaborative environment, enjoys problem‑solving, and is motivated to continue growing their HR skill set. While experience with UKG Payroll is beneficial it is not necessary!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate open enrollment, new hire benefit enrollment, qualifying life events, and benefit terminations.</li><li>Serve as the first point of contact for employees regarding benefit plans (medical, dental, vision, FSA/HSA, disability, life insurance).</li><li>Maintain accurate benefits data within the HRIS and ensure compliance with internal processes.</li><li>Assist with biweekly payroll processing for all employees.</li><li>Verify and audit payroll data, including timecards, deductions, and employee changes.</li><li>Support payroll reporting, reconciliations, and year-end tasks as needed.</li><li>Maintain employee records, onboarding documents, and compliance files.</li><li>Provide administrative support across HR functions including leave management, employee relations coordination, and policy updates.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p>Tess Gilmore with Robert Half is working alongside a growing client in Rochester to find a dynamic <strong>Human Resources Manager</strong> to sit onsite at their Rochester, NY location. The Human Resources Manager oversees all core HR functions while serving as a strategic partner to leadership. This position provides both operational oversight and high‑level decision-making, ensuring HR initiatives support organizational goals, compliance standards, and a positive employee experience. The HR Manager leads with sound judgment, strong communication, and a solutions‑oriented mindset while guiding HR policies, programs, and staff.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Leadership & Strategic HR Management</strong></p><ul><li>Develop and execute HR strategies that align with organizational goals and workforce needs.</li><li>Make informed leadership decisions regarding policies, disciplinary actions, staffing, compensation adjustments, and employee development.</li><li>Lead HR projects such as policy updates, culture initiatives, audit preparation, and process improvements.</li></ul><p><strong>Employee Relations & Workforce Support</strong></p><ul><li>Serve as a trusted advisor and escalation point for complex employee relations issues.</li><li>Partner with managers to coach, mentor, and guide them through performance management and employee concerns.</li></ul><p><strong>Talent Acquisition & Workforce Planning</strong></p><ul><li>Oversee recruitment processes, ensuring effective sourcing, interviewing, selection, and onboarding.</li><li>Collaborate with department leaders to evaluate staffing needs and develop long-term workforce plans.</li><li>Implement strategies to improve hiring quality, retention, and overall candidate experience.</li></ul><p><strong>Compensation, Benefits & Payroll Oversight</strong></p><ul><li>Manage compensation structures, job evaluations, and pay recommendations to ensure competitiveness and equity.</li><li>Oversee benefits administration and annual open enrollment in collaboration with benefits vendors.</li><li>Partner with payroll teams to ensure accuracy, compliance, and timely processing of employee changes.</li></ul><p><strong>HR Compliance & Policy Administration</strong></p><ul><li>Ensure compliance with federal, state, and local labor laws (FMLA, ADA, FLSA, EEO, etc.).</li><li>Maintain employee handbooks, policies, and procedures; communicate updates to staff and leadership.</li><li>Oversee recordkeeping, personnel files, and reporting in accordance with regulatory standards.</li></ul><p><strong>HRIS & Data Management</strong></p><ul><li>Oversee HRIS usage, reporting, and data governance.</li><li>Make data-driven decisions using dashboards and metrics on turnover, retention, job performance, and workforce trends.</li></ul><p><strong>Training & Development</strong></p><ul><li>Identify skill gaps and coordinate training initiatives (leadership development, compliance training, onboarding programs).</li><li>Guide managers and employees through performance evaluation cycles, feedback processes, and development planning.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p>We are looking for an experienced and detail-oriented Part-time Bookkeeper to join our team in Rochester, New York. In this role, you will play a key part in managing financial operations and ensuring the accuracy of accounting records. This position is roughly 20 hours a week with flexibility and a mostly on-site schedule, making it ideal for someone who thrives in an independent and adaptable work environment.</p><p><br></p><p>Responsibilities:</p><p>• Review and approve checks, ensuring proper documentation and accuracy.</p><p>• Handle all accounting tasks, including accounts payable and receivable.</p><p>• Generate monthly financial reports to provide insights into the organization's financial health.</p><p>• Process invoices and ensure timely payments to vendors.</p><p>• Collaborate with the payroll company to ensure payroll is processed accurately and on time.</p><p>• Oversee rent collection and maintain accurate records of payments.</p><p>• Prepare and present financial updates to relevant committees and stakeholders.</p><p>• Utilize church management software to maintain organized financial data.</p><p>• Assist with bank reconciliations to verify account balances and transactions.</p>
We are looking for a skilled Human Resources Administrator to join our team on a contract basis in Rochester, New York. This role offers an exciting opportunity to contribute to HR operations, focusing on legal compliance, employee support, and administrative functions. If you have a strong background in HR administration and legal processes, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and manage legal forms and correspondence to ensure compliance with regulations.<br>• Conduct thorough background checks as part of the employee onboarding process.<br>• Oversee day-to-day HR administrative tasks, including documentation and record-keeping.<br>• Handle benefit-related functions, ensuring employees receive accurate and timely support.<br>• Process unemployment claims and resolve related inquiries efficiently.<br>• Collaborate with legal teams to address HR-related legal matters.<br>• Maintain up-to-date and accurate employee records.<br>• Support recruitment processes by coordinating interviews and managing applicant documentation.<br>• Assist in implementing HR policies and procedures to align with organizational objectives.<br>• Provide guidance to employees regarding HR-related inquiries and concerns.
We are looking for a motivated Guest Services Coordinator to join our team in Rochester, New York. In this contract position, you will play a vital role in ensuring a seamless experience for guests, providing exceptional service and support. This opportunity is ideal for individuals who thrive in dynamic environments and are passionate about delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Provide assistance to guests by addressing inquiries and resolving concerns promptly.<br>• Guide and direct guests to appropriate areas or services within the facility.<br>• Support retail operations by maintaining organization and inventory in store areas.<br>• Collaborate with team members to ensure smooth retail sales processes and guest satisfaction.<br>• Monitor store inventory levels and assist with restocking as needed.<br>• Deliver attentive and courteous service to all visitors.<br>• Promote products and services available in the retail stores to enhance guest experiences.<br>• Maintain accurate records related to guest interactions and retail operations.<br>• Identify opportunities to improve guest services and implement solutions effectively.
We are looking for a detail-oriented Staff Accountant to join our team in Rochester, New York. In this Contract to permanent position, you will play a key role in managing financial records, ensuring compliance with tax regulations, and supporting overall accounting operations. This is an excellent opportunity for someone seeking to contribute their expertise in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns to ensure accuracy and compliance with regulations.<br>• Manage sales tax filings and related documentation.<br>• Record financial transactions by creating and maintaining journal entries.<br>• Reconcile general ledger accounts to maintain accurate financial records.<br>• Assist with month-end and year-end closing processes.<br>• Analyze financial data to support decision-making and reporting.<br>• Collaborate with internal teams to streamline accounting procedures.<br>• Monitor tax regulations and implement necessary updates to maintain compliance.<br>• Provide support during audits by organizing and presenting relevant financial information.
<p>Tess Gilmore is looking for a team oriented lead <strong>Payroll Specialist</strong> for her client here in the Rochester area. As the Payroll Specialist you will be responsible for accurately processing high‑volume payroll for a large employee population while ensuring full compliance with federal, state, and local regulations. This role requires exceptional attention to detail, strong systems knowledge, and the ability to manage tight deadlines in a fast‑paced environment. The Payroll Specialist serves as a key resource for employees, managers, and internal partners regarding payroll policies, deductions, taxes, and system functionality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process end‑to‑end payroll for a large workforce (typically 300–1,000+ employees), ensuring accuracy, timeliness, and compliance with payroll laws and organizational policies.</li><li>Verify and audit timesheets, hours worked, overtime, PTO, shift differentials, and pay adjustments prior to payroll submission.</li><li>Review payroll reports, reconcile discrepancies, and proactively resolve errors before finalizing payroll.</li><li>Administer employee changes including new hires, terminations, garnishments, benefits deductions, tax changes, wage adjustments, and direct deposit updates.</li><li>Maintain accurate payroll records and support internal/external audits as needed.</li><li>Serve as the primary contact for payroll inquiries, delivering prompt and professional service to employees and managers.</li><li>Partner with HR, Finance, and department leaders to ensure data accuracy and support organizational initiatives.</li><li>Prepare and distribute payroll‑related reports, including labor hours, costing, and variance analysis.</li><li>Ensure compliance with federal, state, and local wage/hour laws, payroll tax regulations, and company policies.</li><li>Assist with year‑end processes including W‑2 review, reporting, and reconciliation.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
We are looking for a skilled and detail-oriented Staff Accountant to join our team in Rochester, New York. This is a Contract to permanent position within the non-profit sector, offering an excellent opportunity to contribute to meaningful financial operations while advancing your career. The ideal candidate will bring expertise in corporate tax, general ledger management, and financial software, ensuring precision and compliance in all accounting tasks.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns to ensure accuracy and compliance with regulations.<br>• Manage sales tax filings and resolve related discrepancies promptly.<br>• Record and maintain journal entries for various financial transactions.<br>• Oversee the general ledger to ensure proper reconciliation and reporting.<br>• Utilize Microsoft Dynamics CRM to streamline accounting processes and maintain financial records.<br>• Collaborate with internal teams to analyze financial data and prepare reports.<br>• Ensure compliance with local, state, and federal tax laws.<br>• Assist in audits by providing necessary documentation and support.<br>• Monitor financial activities to identify and address irregularities.<br>• Support month-end and year-end closing procedures.
We are looking for an experienced Accounts Payable Clerk to join our team in Rochester, New York. In this Contract to permanent role, you will play a key part in ensuring the efficient management of financial transactions and maintaining accurate records. This position is ideal for someone with strong attention to detail, organizational skills, and a commitment to accuracy.<br><br>Responsibilities:<br>• Process and manage a high volume of invoices, ensuring accuracy and timely payment.<br>• Perform account reconciliations to verify ledger accuracy and resolve discrepancies.<br>• Handle check runs and prepare payments in compliance with company policies.<br>• Code invoices accurately and ensure proper allocation to accounts.<br>• Maintain and update financial records through precise data entry.<br>• Collaborate with vendors and internal teams to address invoice-related issues.<br>• Utilize accounting software such as QuickBooks, SAP, Oracle, and QuickBooks Online.<br>• Generate reports and provide analysis related to accounts payable activities.<br>• Ensure compliance with financial regulations and company procedures.
We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis in Rochester, New York. In this role, you will be responsible for accurately inputting and managing data while ensuring the integrity and confidentiality of information. This position is ideal for someone who thrives in a fast-paced environment and has a keen eye for precision.<br><br>Responsibilities:<br>• Enter data into systems with high accuracy and efficiency.<br>• Verify the completeness and correctness of information before submission.<br>• Maintain organized records and files to support data management.<br>• Collaborate with team members to ensure timely completion of tasks.<br>• Handle sensitive information with discretion and confidentiality.<br>• Perform regular quality checks to identify and correct errors.<br>• Utilize computer systems and software to streamline data processing.<br>• Follow established procedures to ensure data integrity and compliance.<br>• Provide support for additional administrative tasks as needed.
<p>Tess Gilmore is looking for an Accounts Payable and Receivable Specialist to join her clients ever growing team here in Rochester, NY. The Accounts Payable & Receivable Specialist plays a key role in ensuring accurate, timely, and efficient financial transactions across the organization. This position is responsible for managing the full-cycle AP and AR processes—including invoice processing, vendor management, payment runs, cash application, collections follow-up, and account reconciliation. The ideal candidate is detail-oriented, deadline-driven, and comfortable working in a fast-paced environment with a high degree of accuracy.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Payable</strong></p><ul><li>Process high-volume invoices, ensuring accuracy, proper coding, and adherence to company policies.</li><li>Match purchase orders, packing slips, and invoices (2-way or 3-way match).</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Prepare weekly payment runs (checks, ACH, wire transfers).</li><li>Maintain vendor records, including W‑9s and banking details.</li><li>Assist with month-end closing tasks, including AP accruals.</li><li>Communicate with internal departments to clarify approvals, coding, and missing documentation.</li></ul><p><strong>Accounts Receivable</strong></p><ul><li>Generate customer invoices and credit memos in accordance with contract terms or project milestones.</li><li>Apply cash receipts accurately and promptly to customer accounts.</li><li>Monitor outstanding receivables and follow up on past-due accounts.</li><li>Investigate and resolve customer billing issues or discrepancies.</li><li>Prepare aging reports and provide status updates to management.</li><li>Assist with AR-related month-end activities, including reconciliations and reporting.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Rochester, New York. The ideal candidate will excel at handling clerical tasks, managing communications, and maintaining organized office operations. This role is an excellent opportunity for someone who thrives in a fast-paced environment and values precision and efficiency.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and professionally, ensuring inquiries are addressed or directed appropriately.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Manage daily administrative office functions, including scheduling and correspondence.<br>• Welcome and assist visitors while managing receptionist duties.<br>• Organize and maintain physical and digital filing systems for easy access and retrieval.<br>• Coordinate and communicate with team members to support office operations.<br>• Prepare and review documents for accuracy and completeness.<br>• Provide support for special projects and assignments as needed.<br>• Monitor office supplies and coordinate replenishment when necessary.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in East Rochester, New York. This Contract to permanent position offers the opportunity to contribute to essential financial operations, ensuring accuracy and timeliness in processing invoices and maintaining records. The ideal candidate will bring a strong understanding of accounts payable functions and proficiency in relevant software tools.<br><br>Responsibilities:<br>• Process and verify invoices, ensuring proper coding and accurate entry into the system.<br>• Respond to inquiries regarding accounts payable matters in a meticulous and timely manner.<br>• Maintain and reconcile accounts payable records to ensure accuracy.<br>• Collaborate with team members to resolve discrepancies and ensure seamless operations.<br>• Enter transactions into the general ledger, maintaining compliance with company policies.<br>• Monitor payment schedules and ensure timely processing of vendor payments.<br>• Assist in preparing reports related to accounts payable activities.<br>• Maintain organized documentation of financial transactions for audit purposes.<br>• Support continuous improvement efforts within the accounts payable function.
We are looking for an Accounts Receivable Operations Specialist I (Tier II) to join our team in Rochester, New York. In this role, you will handle a variety of accounting tasks that require attention to detail and a commitment to quality. This is a long-term contract position offering the opportunity to contribute to financial operations while enhancing your skills in a collaborative environment.<br><br>Responsibilities:<br>• Enter and verify financial data in accounting systems to ensure accurate sub-ledger entries are reflected in the general ledger.<br>• Conduct research and reconciliation of financial records to maintain compliance and meet quality standards.<br>• Prepare detailed reports for supervisors and other stakeholders to confirm data accuracy and adherence to policies.<br>• Participate in monthly team meetings, contributing to discussions and presenting on relevant topics as needed.<br>• Validate financial transactions for completeness and compliance with established controls and policies.<br>• Provide training for new employees and cross-train team members on operational tasks to maintain consistent technical proficiency.<br>• Review and update departmental procedures, suggesting improvements to enhance accuracy and efficiency.<br>• Ensure compliance with Sarbanes-Oxley regulations and internal policies during all financial processes.<br>• Collaborate with team members to maintain alignment with organizational goals and operational standards.
We are looking for an experienced Payroll Specialist to join our team on a contract basis in Rochester, New York. This role involves managing payroll operations for a large workforce, ensuring accuracy, compliance, and efficiency in all payroll processes. The ideal candidate will have a strong background in full-cycle payroll and familiarity with multi-state payroll practices.<br><br>Responsibilities:<br>• Process bi-weekly payroll for approximately 900 employees using ADP Workforce Now.<br>• Maintain and update employee payroll records, including pay rates, deductions, and direct deposit details.<br>• Monitor and manage balances for vacation time and other paid time off.<br>• Handle workers’ compensation tracking and make appropriate payroll adjustments.<br>• Verify payroll data for accuracy and resolve discrepancies promptly.<br>• Address employee inquiries regarding payroll matters with attention to detail and in a timely manner.<br>• Ensure adherence to company policies and compliance with payroll regulations.<br>• Collaborate with internal teams to support payroll-related initiatives and reporting needs.
<p>Hannah Savage with Robert Half is seeking a detail‑oriented, highly organized <strong>Service Coordinator</strong> to support her client's service operations. In this role, you will be responsible for scheduling technicians, managing service requests, performing accurate data entry, and ensuring a positive customer experience. The ideal candidate thrives in a fast-paced environment, communicates clearly, and enjoys solving problems. This position is onsite and based out of Rochester, NY.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technician Scheduling:</strong> Coordinate and schedule service technicians based on availability, skillset, and customer needs.</li><li><strong>Data Entry & System Management:</strong> Accurately enter service orders, updates, and notes into <strong>NetSuite</strong> and other internal systems.</li><li><strong>Customer Support:</strong> Serve as a primary point of contact for customer inquiries, providing timely updates and resolving concerns with professionalism.</li><li><strong>Quoting & Documentation:</strong> Create service quotes, follow up on outstanding proposals, and maintain accurate documentation for all service-related activities.</li><li><strong>Reporting:</strong> Generate daily/weekly/monthly service reports and support the service team with data insights as needed.</li><li><strong>Workflow Coordination:</strong> Collaborate with technicians, sales, and management to ensure efficient service delivery and smooth operational flow.</li></ul><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
We are looking for a detail-oriented Accounting Clerk to join our team in Rochester, New York. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic accounting environment while enhancing your attention to detail. The role involves handling various accounting tasks, ensuring accuracy, and supporting critical financial operations.<br><br>Responsibilities:<br>• Process accounts payable transactions, including vendor invoices and payment schedules.<br>• Manage accounts receivable tasks such as customer billing, cash applications, and collections.<br>• Assist with bank reconciliations and general account balancing.<br>• Post journal entries and maintain the integrity of general ledger records.<br>• Support month-end and year-end financial close activities.<br>• Address vendor and customer inquiries promptly and courteously.<br>• Organize and maintain financial files, reports, and related documentation.<br>• Handle expense reports, purchase orders, and other clerical accounting duties.<br>• Provide assistance during audits, system updates, and special projects as needed.
<p>Tess Gilmore with Robert Half is currently working with a Rochester client who is actively seeking a Bookkeeper to join their dynamic team! You will be handling day‑to‑day financial operations including AP, AR, reconciliations, payroll support, and month‑end tasks. This role is designed for a capable bookkeeper ready to take ownership of broad accounting responsibilities—but is also open to junior‑level applicants who are eager to learn, grow, and advance into a full‑charge capacity. This role works closely with leadership, vendors, and internal teams to ensure accurate records, timely reporting, and strong financial controls.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manages the general ledger, prepares journal entries, maintains account schedules, and ensures that financial data is accurate, complete, and up to date.</li><li>Performs monthly bank, credit card, and balance sheet reconciliations; identifies discrepancies and ensures resolution prior to close.</li><li>Processes vendor invoices, matches POs/receipts, validates coding, resolves price/quantity issues, and prepares routine payment runs across checks, ACH, and electronic methods.</li><li>Creates customer invoices, records incoming payments, monitors aging, and coordinates follow‑up on overdue balances to maintain cash flow health.</li><li>Assists with payroll preparation, timesheet collection, benefit deductions, and related employee record maintenance; applies confidentiality and accuracy across all payroll tasks.</li><li>Supports the preparation of internal financial reports, management summaries, and budget tracking, ensuring data integrity and timely delivery.</li><li>Maintains organized, audit‑ready documentation for all financial transactions; supports tax filings, 1099 preparation, and external accountant requests.</li><li>Partners with leadership and cross‑functional teams to resolve financial questions and support special projects; contributes to improvements in accounting workflows and processes.</li></ul><p><br></p><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
We are looking for a detail-oriented Sales Tax Project Coordinator to join our team on a contract basis in Rochester, New York. This role is centered around managing customer outreach, documentation collection, and compliance tracking while ensuring accuracy and organization. If you are skilled in data entry and enjoy working independently to meet deadlines, this position could be an excellent fit for you.<br><br>Responsibilities:<br>• Distribute and manage DocuSign forms for customers to collect updated W-9 and tax exemption documents.<br>• Maintain organized records of customer responses and documentation using Excel.<br>• Input and update customer information with precision in the company's system.<br>• Collaborate with the parent company to submit finalized forms to their tax department.<br>• Utilize Avalara software to assist with tracking sales tax documentation and ensuring compliance.<br>• Verify the accuracy and completeness of all collected data.<br>• Perform high-volume outreach to customers, ensuring timely follow-up and resolution.<br>• Ensure all processes align with compliance standards and company requirements.
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in managing corporate collections, ensuring the resolution of returned bank items, and delivering high-quality customer service to both internal and external stakeholders. The ideal candidate will have a strong background in collections and customer service, with a proactive approach to risk mitigation and revenue recovery.<br><br>Responsibilities:<br>• Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures.<br>• Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk.<br>• Educate clients and branches on resolution processes and recommend alternative service options when necessary.<br>• Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue.<br>• Research and address product and service issues, handling objections with mentorship support to recover lost revenue.<br>• Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions.<br>• Evaluate client accounts to determine approved services and implement measures to mitigate company risk.<br>• Maintain daily call quotas and comply with departmental policies and procedures.<br>• Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards.<br>• Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
We are looking for an A/R Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a vital part in ensuring the accurate and timely resolution of outstanding invoices while delivering exceptional customer service to both internal and external stakeholders. This position requires a proactive approach to mitigating financial risks and addressing billing disputes with attention to detail.<br><br>Responsibilities:<br>• Resolve past-due invoices promptly and accurately to minimize financial risks.<br>• Provide excellent customer service to both internal and external clients, ensuring effective communication and dispute resolution.<br>• Educate clients, partners, and internal teams on resolution processes and billing procedures.<br>• Utilize available systems and resources to address disputes and recover owed revenue.<br>• Maintain compliance with established departmental policies and procedures.<br>• Participate in ongoing training to continually enhance skills and knowledge.<br>• Develop and maintain a working knowledge of company products and services, including payroll, human resources, and acquired portfolios.<br>• Balance service delivery with effective collection strategies to protect company interests.<br>• Collaborate with external partners and departments to streamline recovery processes.<br>• Apply strong organizational skills to manage workload and meet resolution deadlines.
<p>Tess Gilmore with Robert Half is searching a team leader and people-focused Accounts Payable Manager for a client located here in Rochester, NY. The AP Manager leads the end‑to‑end payables function, ensuring accurate vendor records, on‑time payments, and strong controls. This role oversees a team of AP specialists, drives process improvements, and partners with Purchasing and key vendors to resolve discrepancies and support the broader finance organization. </p><p><br></p><p>The ideal candidate will be able to take on these key responsibilities: </p><ul><li>Oversees daily PO/invoice/receipt matching; validates quantities, pricing, part numbers, and descriptions prior to approval and payment.</li><li>Guides AP specialists in daily workflow; coaches team members on skill development, career paths, and best practices; sets standards for accuracy, responsiveness, and service.</li><li>Identifies process gaps, implements efficiency gains, and strengthens internal controls across AP workflows.</li><li>Manages weekly payment cycles (checks, ACH, and wires), processes recurring obligations (e.g., rent, insurance, shared services), and executes Positive Pay submissions for review by the FP& A Director.</li><li>Owns the vendor database; ensures complete and accurate onboarding documentation (including W‑9s) to support 1099 reporting and annual form issuance.</li><li>Processes credit card transactions and employee expense reimbursements in compliance with policy.</li><li>Reviews PO Accrual reports; reconciles vendor statements and corrects duplicate receipts to maintain accurate inventory and financial records.</li></ul><p><br></p><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p>Tess Gilmore with Robert Half is seeking a detail oriented and outgoing Accounts Payable Specialist to join her client's growing and exuberant team. As the Accounts Payable Specialist you will own the day‑to‑day processing of vendor invoices and employee expenses, ensuring accurate coding, timely payments, and strong compliance with company policies and tax/reporting requirements. This role partners closely with Purchasing, Receiving/Inventory, FP& A, and vendors to resolve discrepancies and maintain clean, auditable records.</p><p><br></p><p>The key responsibilities of this role is listed below;</p><ul><li>Review, validate, and enter invoices into the accounting/ERP system with accurate coding to GL accounts, departments, projects, and locations.</li><li>Research invoice discrepancies (price variances, quantity issues, duplicate charges) and coordinate resolution with Purchasing, Receiving, and vendors.</li><li>Ensure invoices comply with approval matrices and company spending policies.</li><li>Communicate with vendors regarding payment status, missing documents, credits, and account reconciliations.</li><li>Maintain up‑to‑date vendor records, including remit addresses, banking details, payment terms, and tax documentation (W‑9/W‑8).</li><li>Prepare and execute weekly or scheduled payment runs (checks, ACH, wires, virtual cards).</li><li>Validate payment batches for accuracy and proper support before releasing funds.</li><li>Participate in month‑end close activities, including AP accruals, invoice cutoff, and subledger reconciliation to the general ledger.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p><p><br></p>
<p>Hannah Savage with Robert Half is seeking an experienced <strong>Lead Payroll Specialist</strong> to oversee high‑volume, multi‑entity payroll processing within a fast‑growing healthcare organization. This role is ideal for someone who thrives in a dynamic, collaborative, and “go with the flow” environment while maintaining exceptional accuracy and service. As a key member of our payroll team, you’ll serve as a subject‑matter resource, help streamline processes, and support continued growth.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead end‑to‑end payroll processing for multiple entities on a biweekly/weekly basis.</li><li>Review and validate payroll data for accuracy, compliance, and timeliness.</li><li>Serve as a point of escalation for complex payroll questions, discrepancies, and audits.</li><li>Partner with HR, Finance, and department leaders to ensure smooth payroll operations across the organization.</li><li>Maintain employee records, compensation changes, deductions, and adjustments.</li><li>Assist with year‑end activities including W‑2s and reconciliation.</li><li>Identify opportunities to enhance payroll workflows and contribute to process improvements.</li><li>Support onboarding and training of payroll team members as needed.</li></ul><p>For immediate and confidential consideration apply today, or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
