- Manage the quality assurance department, directing the work of quality technicians and any other personnel, to satisfy the quality requirements for current business, and future improvements<br> - Develop and execute annual quality goals and objectives that align with overall company goal and long term strategic concerns<br> - Setup and/or maintain ISO 9001, 14001, and 18001 certification and maintain adherence to the quality system<br> - Educate and train employees as to their impact in the quality management system including but not limited to: quality matters, protocol and procedures<br> - Actively direct the corrective actions system for customer complaints/warranties/returns, and internal processes<br> - Work with all departments to develop documentation of processes and procedures<br> - Lead the development of quality and improvement plans that will impact the overall cost of products<br> - Conduct audits, including closing out audit findings, creating audits, finding reports and determine proper corrective and preventive actions.<br> - Prepare organization for audits and certifications<br> - Assist the management team and provide support as necessary<br> - Nurture a philosophy of a quality culture<br> - Follow and comply with all environmental, safety and work rules and regulations<br> - Evaluate, redesign as needed and implement organizational systems<br> - Provide quality based direction to production staff in all facets of operations; such direction will ensure quality and where applicable ensure the safe, efficient and effective operations of the facility<br> - Develop positive relationships and effective lines of communication with suppliers.<br> - Manage the Supplier Quality metrics such as: <br> o Non Conformance Tracking (MRB) <br> § Supplier Corrective Action Requests (SCAR)<br> § Corrective Action and Preventive Action <br> o Work closely with the Purchasing Group to establish and maintain a Supplier Quality Scorecard (This is part of a bigger Supplier Scorecard that includes Delivery, Cost, Partnership, Advanced Quality Planning and Quality)<br> o CM Quality scorecard<br> o Cost Of Poor Quality <br>Participate in new product introduction, or product change projects, assuring that all requisite quality characteristics and requirements are met
<p>We are looking for an experienced Quality Assurance Manager to join our team in Simi Valley, California. in this position you will play a pivotal role in ensuring the development, implementation, and maintenance of a robust ISO 13485-compliant Quality Management System within a regulated medical device manufacturing environment. This role requires close collaboration with cross-functional teams to uphold product quality standards, meet regulatory requirements, and drive continuous improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the Management Representative, overseeing all aspects of quality system compliance.</p><p>• Coordinate and manage internal and external audits to ensure adherence to regulatory standards.</p><p>• Train staff on quality procedures and regulatory requirements to enhance overall compliance.</p><p>• Handle product recalls, from initiation to closure, while maintaining accurate and compliant recall files.</p><p>• Conduct post-market surveillance activities and maintain Device Master Records to ensure product safety.</p><p>• Submit reportable events promptly in accordance with applicable regulatory guidelines.</p><p>• Renew medical device licenses and registrations for relevant jurisdictions.</p><p>• Prepare management review presentations, analyze quality metrics, and identify trends to support process improvements.</p><p>• Manage the document change order process, ensuring updates to procedures and inspection documents are implemented and recorded accurately.</p>
We are looking for an experienced Quality Assurance Tester to join our team in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring the delivery of high-quality software solutions by designing, implementing, and maintaining robust testing frameworks. As a valued team member, you will collaborate with cross-functional teams to enhance system performance, scalability, and reliability. This is a long-term contract position offering opportunities to guide team members and contribute to innovative testing practices.<br><br>Responsibilities:<br>• Develop and maintain large-scale automated test suites that ensure reliable and scalable software solutions.<br>• Collaborate with product, design, and engineering teams to clarify requirements and propose effective testing solutions.<br>• Apply debugging strategies and analyze telemetry data to identify and resolve production and development issues.<br>• Evaluate new testing tools and techniques, incorporating industry trends to enhance quality assurance workflows.<br>• Support entry-level team members by providing constructive feedback during code reviews and assisting with onboarding processes.<br>• Design tests that cover unit, integration, end-to-end, accessibility, performance, and visual regression scenarios.<br>• Proactively identify dependencies and integration points across teams and services to ensure seamless delivery.<br>• Drive system improvements by surfacing opportunities to enhance stability, performance, and maintainability.<br>• Utilize modern QA tools, such as version control, CI/CD pipelines, containers, and cloud testing platforms.<br>• Take ownership of features and services, managing them from planning to production support while addressing risks and blockers openly.
The Quality Assurance & Testing Lead will be responsible for all quality assurance & testing as it pertains to the Business Continuity Disaster Recovery (BCP DR) Project to successfully deliver and execute testing for the project. DR BCP specific responsibilities may include:<br>• Comprehensive DR test plan covering all applications.<br>• RTM linking DR requirements → expected outcomes.<br>• Test scripts, including connectivity, workflow continuity, and integration tests.<br>• Validate that failover/failback sequences operate as designed. <br>• Document test results by capturing the screenshots with date and timestamp. Identify and document DR-specific defects, including latency, connectivity, and configuration variances between prod and DR environments. Document the steps to reproduce defects, associated test data, screenshots, and other relevant information.<br>• Daily defect logs, dashboards, and remediation recommendations.<br>• Final DR readiness certification package: <br>o Screenshots, logs, results, timelines, and auditor ready documentation.<br>• Skilled in building and maintaining a comprehensive Requirement Traceability Matrix (RTM) that links requirements to validation outcomes.<br>• Proven ability to design effective test scenarios and test cases that fully cover key functional and DR-specific requirements.<br>• Adept at validating large, interconnected application environments with numerous upstream/downstream dependencies.<br>• Strong capability in developing structured, end‑to‑end test plans aligned to DR testing objectives.<br>• Outstanding written/verbal communication skills <br>• Ability to multi-task and work independently as needed to meet quality deliverables. <br>• Proficiency with Jira for test management, defect tracking, and reporting.
<p>We are a technology-driven organization building advanced, hardware-integrated software platforms used by customers in real-world environments. Our products combine data capture, analytics, and intuitive user interfaces to deliver reliable, high-impact solutions at scale.</p><p> </p><p>We’re hiring a <strong>Software Quality Assurance Engineer</strong> to join our team. This dual-focused role is responsible for fully automating the software testing suite while improving the operational efficiency of applications deployed in the field. The ideal candidate bridges quality assurance and technical support, with a strong emphasis on automation, diagnostics, and continuous improvement.</p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p> </p><p><strong>I. Software Quality & Automation Framework Development</strong></p><ul><li>Design, build, and maintain robust, scalable test automation frameworks.</li><li>Develop and execute automated UI and API tests using tools such as Selenium WebDriver and Postman.</li><li>Participate in software release cycles, performing validation and providing technical feedback to engineering teams.</li></ul><p><strong>II. Operational Efficiency & Tooling</strong></p><ul><li>Develop and maintain scripts (PowerShell, Bash) to automate system diagnostics, support tasks, and operational workflows.</li><li>Build lightweight internal tools to enhance diagnostic capabilities and streamline support processes (Python experience is a strong plus).</li><li>Document testing, automation, and support processes using tools such as Confluence, and manage workflows in Jira.</li></ul><p><strong>III. Technical Support & Cloud Operations</strong></p><ul><li>Resolve technical issues by providing timely, effective support via phone, email, and remote sessions, with a strong focus on Windows-based environments.</li><li>Use SQL and database expertise (including MySQL) to perform complex data queries and analysis while ensuring data integrity during troubleshooting.</li><li>Monitor and troubleshoot applications deployed in AWS environments, demonstrating foundational knowledge of EC2, S3, and CloudWatch.</li></ul><p> </p>
<p>We are looking for a dedicated Senior Quality Assurance Analyst to join our team in Clearwater, Florida. In this Contract to permanent position, you will play a critical role in ensuring the quality and reliability of payroll-related systems and processes. This is an exciting opportunity to join at the ground-floor level of a new processing system, and getting set up for a long-term career. </p><p><br></p><p>Responsibilities:</p><p>• Perform detailed manual testing of payroll-related systems and processes to ensure functionality and accuracy.</p><p>• Collaborate with the Product Owner and development team to identify and resolve issues during project releases.</p><p>• Conduct thorough quality assurance reviews of backend systems, including general ledger and client payroll setups.</p><p>• Analyze system integrations to ensure seamless connectivity and data flow between platforms.</p><p>• Participate in production deployments, including occasional after-hours support, to maintain system stability.</p><p>• Communicate openly with team members to address challenges and improve workflows.</p><p>• Document test results and create detailed reports to support ongoing improvements.</p><p>• Provide long-term quality assurance support, aligning with the company’s goals and culture.</p><p>• Contribute to a collaborative team environment, fostering a culture of respect and innovation.</p>
<p>We’re looking for a Senior Software QA Engineer to lead the charge in designing, developing, and executing software test plans for embedded products. If you love hunting down bugs, automating everything in sight, and making engineers sigh with your extremely thorough reviews, this one’s for you.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Build and execute test plans for new software.</li><li>Create and maintain manual and automated tests (yes, both — we checked).</li><li>Track down defects, document them, and make sure they never return. Ever.</li><li>Help shape internal standards, processes, and test automation frameworks.</li><li>Keep test environments configured and behaving (mostly) nicely.</li><li>Review software throughout the dev cycle and ask the important question: “But… can we verify it?”</li></ul><p><strong>What You Bring</strong></p><ul><li>Top‑tier collaboration skills — you play well with engineers of all kinds.</li><li>Excellent technical writing skills for crafting plans others can follow without crying.</li><li>Strong scripting/programming chops for tests, tools, and reporting.</li><li>Hands-on experience with embedded software development.</li><li>Confidence in testing methodologies, metrics, and design/implementation reviews.</li><li>Ability to read C/C++ without flinching.</li></ul><p><strong>Tools You Know</strong></p><ul><li>Version control + defect tracking systems</li><li>Build systems + CI/CD pipelines</li><li>Testing tools and frameworks</li><li>Bonus points for JIRA workflow design and test management.</li></ul><p><strong>Your Background</strong></p><ul><li>Bachelor’s degree in CS, Software Engineering, or a related STEM field</li><li>3+ years of SQA experience in embedded systems</li></ul><p><br></p>
<p>Robert Half is working with a respected client in the Burlington area looking for a Manager of Quality and Continuous Improvement. This is a permanent role, reporting into a Director of Operations, open due to business growth. This is an integral role within a growing business unit of a prominent manufacturing/distribution company.</p><p><br></p><p>The selected candidate must have at least 7 years of experience in quality management in a manufacturing or distribution environment. Experience with ISO 9001 is required, as is knowledge of quality tools and methodologies. The Quality Manager must also have at least a Bachelor's Degree.</p><p><br></p><p>This is an immediate need and my client is looking to schedule interviews with qualified candidates ASAP. Please apply to this listing or email an updated resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>Our client is looking for a detail-oriented Quality & HSE to join their team in Willis, Texas. This role involves conducting thorough audits to ensure compliance with quality and safety standards, supporting continuous improvement initiatives, and maintaining certifications. The ideal candidate will bring technical expertise and a commitment to excellence in quality assurance and safety management within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform regular audits to ensure compliance with industry standards such as ISO 9001, IATF 16949, ISO 14001, and ISO 45001.</p><p>• Oversee quality assurance processes to maintain high standards across an assembly-focused manufacturing plant.</p><p>• Support continuous improvement initiatives by identifying and implementing process enhancements.</p><p>• Ensure the organization meets all regulatory and certification requirements related to safety and environmental health.</p><p>• Collaborate with cross-functional teams to align quality and safety practices with operational goals.</p><p>• Maintain accurate records of audits and inspections, preparing detailed reports for management.</p><p>• Provide guidance and training to team members on quality and safety protocols.</p><p>• Utilize tools like SAP and Six Sigma methodologies to optimize auditing and quality control processes.</p><p>• Monitor workplace safety by conducting safety audits and inspections regularly.</p><p>• Assist in developing and refining company policies to enhance quality and safety performance.</p>
We are looking for a Quality Engineer to join our team in San Antonio, Texas. In this role, you will play a key part in ensuring product reliability and customer satisfaction by managing warranty processes and driving quality improvement initiatives. You will collaborate with cross-functional teams to analyze failures, implement corrective actions, and contribute to the continuous enhancement of our products and processes.<br><br>Responsibilities:<br>• Administer warranty returns by conducting detailed failure analyses and utilizing investigative methods to evaluate returned parts.<br>• Update and manage customer warranty claims while delivering exceptional customer service.<br>• Support internal Quality and Engineering teams by providing technical assistance and educating users on product applications.<br>• Collaborate with accounting teams to ensure warranty credits are accurately applied to appropriate accounts.<br>• Address customer complaints and lead corrective action efforts using Global 8D methodology, influencing stakeholders such as suppliers, designers, and manufacturers.<br>• Process engineering changes, deviations, and warranty lab analyses to ensure quality standards are met.<br>• Monitor customer platforms to track warranty metrics and identify areas for improvement.<br>• Share insights from warranty analyses across product and customer platforms, incorporating lessons learned into new projects.<br>• Manage and report on Key Performance Indicators (KPIs), including warranty budgets and product return rates.<br>• Provide technical guidance to team members on problem-solving techniques and quality methods.
We are looking for an experienced Quality Manager to oversee and enhance quality systems within a manufacturing environment in Wixom, Michigan. The ideal candidate will have a strong background in regulatory compliance and operational excellence, with a focus on aerospace standards. This role requires a proactive leader committed to driving continuous improvement and ensuring adherence to industry certifications.<br><br>Responsibilities:<br>• Manage and oversee quality assurance systems, ensuring compliance with AS9100D and ISO 9001 standards.<br>• Lead audits and ensure alignment with regulatory and certification requirements.<br>• Drive initiatives for process improvement using Lean Six Sigma methodologies to enhance efficiency and performance.<br>• Implement and monitor corrective action plans to address quality-related issues.<br>• Analyze data using tools such as Pareto analysis and 8D problem-solving to identify trends and root causes.<br>• Collaborate with cross-functional teams to promote a culture of accountability and continuous improvement.<br>• Provide leadership and coaching to enhance team capabilities and support skill development.<br>• Develop and maintain documentation for quality systems, ensuring accuracy and compliance.<br>• Actively participate in system improvement efforts, contributing to operational excellence.<br>• Ensure customer satisfaction by maintaining high-quality standards and addressing concerns promptly.
We are seeking an experienced Regulatory and Quality Operations specialist to join our team in Elgin, Illinois. In this role, you will play a pivotal part in managing product lifecycles, ensuring regulatory compliance, and aligning customer specifications with industry standards. This is a long-term contract position, offering the opportunity to contribute to quality assurance and supply chain operations within a dynamic environment.<br><br>Responsibilities:<br>• Develop and maintain product specifications and verification documents in alignment with quality standards.<br>• Collaborate directly with customers to ensure their specifications meet regulatory compliance and industry requirements.<br>• Manage the complete product lifecycle, ensuring alignment with both customer needs and regulatory guidelines.<br>• Conduct audits and reviews to maintain adherence to regulatory and quality assurance standards.<br>• Oversee nutritional labeling processes to ensure compliance with legal and industry-specific requirements.<br>• Prepare and manage regulatory documents to support customer and internal operations.<br>• Implement quality assurance processes to uphold consistent standards across supply chain activities.<br>• Coordinate with vendors and stakeholders to resolve account discrepancies and streamline invoice management.<br>• Monitor supply chain operations to ensure effective management and alignment with organizational goals.<br>• Identify opportunities for improvement in quality and regulatory operations, driving continuous enhancement.
<p>We’re seeking an experienced Avionics/Aerospace industry QA Test Engineer for our client in Clearwater, FL. Background in aerospace or highly regulated manufacturing to support quality assurance activities across the full product lifecycle will be one of the top requirements.</p><p><br></p><p>This role focuses on ensuring that products, processes, and documentation meet demanding industry standards while driving continuous improvement initiatives across engineering, manufacturing, and supplier operations.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Lead quality assurance efforts from early design through production, ensuring alignment with relevant regulations and organizational quality requirements.</p><p>Serve in a regulatory oversight capacity, supporting compliance activities and acting as an authorized representative for applicable certifications.</p><p>Conduct cross‑functional investigations, root cause analyses, and improvement initiatives that elevate overall product quality and reliability.</p><p>Develop, maintain, and execute quality plans, inspection procedures, testing methodologies, and documentation associated with product verification.</p><p>Prepare and manage reports, metrics, and compliance documentation for internal and external stakeholders.</p><p>Collaborate closely with engineering, operations, and supply chain partners to embed quality principles throughout the product lifecycle.</p><p>Support adherence to industry-recognized quality systems such as AS9100, ISO 9001, or equivalent frameworks.</p><p>Provide guidance and mentorship to team members, promoting a culture of precision, accountability, and continuous improvement.</p><p>Contribute to initiatives focused on reducing defects, improving efficiency, and ensuring manufacturing excellence.</p><p><br></p>
<p>We are seeking an experienced Quality Assurance Manager to lead and strengthen quality systems across our North American operations.</p><p><br></p><p>This is a strategic, process-driven role focused on:</p><ul><li>Leading ISO 9001 & ISO 14001 implementation and certification</li><li>Managing supplier quality, factory audits, and AQL inspections</li><li>Overseeing incoming goods inspections</li><li>Driving CAPA and continuous improvement initiatives</li><li>Supporting internal, external, and customer audits</li></ul><p>Most production is with external manufacturing partners, making supplier quality management and international travel key components of the role.</p><p><br></p><p>Join a global organization with strong heritage, real impact, and international collaboration opportunities.</p><p><br></p>
We are looking for a Quality Assurance Tester to join our team in Burlington, Massachusetts, on a long-term contract basis. This role involves ensuring the reliability and efficiency of software systems through rigorous testing and collaboration with cross-functional teams. You will play a key role in enhancing product quality by implementing testing strategies and frameworks.<br><br>Responsibilities:<br>• Develop and execute detailed test plans to validate software functionality and performance.<br>• Implement automated testing frameworks and tools to streamline the quality assurance process.<br>• Collaborate with software development teams to identify and resolve issues during the development lifecycle.<br>• Conduct benchmarking and competitor analysis to ensure product quality meets industry standards.<br>• Perform continuous integration testing using tools like Jenkins and TeamCity.<br>• Evaluate supplier contributions and sourcing strategies to ensure compatibility with project requirements.<br>• Provide onsite training and guidance to team members on testing methodologies and tools.<br>• Analyze project plans and recommend improvements to enhance testing efficiency.<br>• Troubleshoot and resolve testing challenges to maintain workflow continuity.<br>• Document and report test results, ensuring transparency and actionable insights.
We are looking for a skilled Quality Assurance Tester to join our team in Saint Paul, Minnesota. In this role, you will contribute to the success of a Workday implementation project by ensuring thorough testing and quality assurance across multiple functional areas. This is a long-term contract position where you will have the opportunity to collaborate closely with internal teams and external partners to deliver high-quality results.<br><br>Responsibilities:<br>• Conduct comprehensive end-to-end testing of the Workday system across various functional domains.<br>• Develop, document, and execute detailed test cases, identifying gaps and designing new test scenarios as needed.<br>• Utilize testing tools and methodologies provided by the system integrator to ensure consistent and effective testing.<br>• Monitor and manage defect tracking, participating in triage discussions and driving resolution efforts.<br>• Maintain clear communication with the Workday Implementation Lead, providing updates and insights related to testing activities.<br>• Collaborate with internal teams and external stakeholders to ensure alignment and consistency throughout the testing process.<br>• Periodically attend onsite meetings when required to coordinate with the system integrator and project team.<br>• Prepare and deliver detailed reports on testing progress, issues, and resolutions.<br>• Ensure all testing activities meet established quality standards and project guidelines.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a skilled Campaign Specialist with pharmaceutical HCP media operations experience. This candidate must have experience running endemic impressions-based programs and ability to work with impressions, page views, and clicks. This role is ideal for someone who is detail-oriented and excels at managing digital campaigns and coordinating cross-functional teams. As part of a long-term contract, you will oversee omnichannel project delivery, ensuring the accuracy, quality, and success of campaigns in the clinical research industry. This candidate should also have experience using Jira. </p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of campaign delivery, including setup, quality assurance, launch, pacing, optimization, and close-out.</p><p>• Collaborate with editorial, product, and ad operations teams to ensure accurate targeting and seamless content placement.</p><p>• Monitor campaign pacing and key performance indicators, identifying risks and implementing mitigation strategies.</p><p>• Coordinate cross-functional teams to ensure project timelines, trackers, and documentation are maintained effectively.</p><p>• Lead internal status updates, kick-off meetings, and ongoing delivery checkpoints for assigned projects.</p><p>• Generate performance reports using internal dashboards in collaboration with data analytics and marketing teams.</p><p>• Ensure compliance with regulatory standards and maintain accurate records for campaigns.</p><p>• Support billing reconciliation processes and validate delivery against contracted agreements.</p><p>• Provide optimization recommendations to improve campaign outcomes in partnership with marketing and product teams.</p><p>• Capture proof-of-placement documentation, including screenshots and reports, for client validation.</p>
<p>We are looking for a skilled Project Manager / PMO Manager to oversee a team of project managers, ensuring successful execution of technical electronics-based new product development projects. This role requires a strong technical background, leadership expertise, and the ability to manage multiple projects while maintaining quality, cost control, and adherence to timelines. The ideal candidate will play a pivotal role in guiding the project team, optimizing processes, and representing project management in customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and develop a team of project managers, including hiring, conducting performance reviews, and supporting career growth.</p><p>• Mentor and guide project managers in technical decision-making and project execution strategies.</p><p>• Establish and implement standardized processes, tools, and compliance measures to ensure regulatory adherence and efficient project delivery.</p><p>• Oversee the planning and execution of multiple projects, ensuring they meet scope, schedule, budget, and quality requirements.</p><p>• Collaborate with project managers to manage customer expectations and communicate adjustments related to scope, trade-offs, and project changes.</p><p>• Monitor projects to ensure informed decision-making and successful outcomes.</p><p>• Advocate for high technical standards and continuous improvement within the project management team.</p>
We are looking for an experienced UAT Tester with over six years of expertise to join our team in Wilmington, Delaware. In this long-term contract role, you will play a crucial part in ensuring the quality and functionality of applications by conducting thorough user acceptance testing. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of testing methodologies and tools.<br><br>Responsibilities:<br>• Conduct user acceptance testing to ensure applications meet business requirements and function as intended.<br>• Develop, revise, and maintain detailed test cases for all relevant applications.<br>• Execute test plans and document results, including any defects or issues identified during testing.<br>• Collaborate closely with stakeholders to clarify requirements and provide updates on testing progress.<br>• Analyze and reconcile test results across various testing scenarios and teams.<br>• Implement process improvements and incorporate advanced tools to enhance testing efficiency.<br>• Partner with team leads and managers to ensure testing readiness and milestone completion.<br>• Facilitate quality testing practices to support the development and deployment of products.<br>• Utilize tools such as JIRA, Confluence, and qTest to manage testing activities and documentation.<br>• Ensure testing artifacts are properly updated and stored for future reference.
We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes.<br><br>Responsibilities:<br>• Serve as the primary business owner for telephony and quality assurance systems, ensuring seamless integration across platforms.<br>• Develop and maintain performance dashboards, reporting tools, and analytics to provide actionable insights.<br>• Analyze and interpret data to uncover trends, identify gaps, and recommend solutions for operational improvements.<br>• Strengthen the integration between telephony systems and Salesforce Service Cloud, enhancing communication workflows.<br>• Collaborate with IT teams, vendors, and business leaders to align technology solutions with organizational goals.<br>• Translate business requirements into technical specifications and oversee testing, validation, and deployment processes.<br>• Lead efforts to identify and resolve system issues, workflow inefficiencies, and data inconsistencies.<br>• Design and implement process improvements enabled by system functionalities.<br>• Maintain forecasting and workforce planning models to optimize resource allocation across channels.<br>• Support change management initiatives, including documentation, training, and stakeholder communication.
We are looking for an experienced Quality Director to lead and manage the Quality Unit in a sterile drug manufacturing environment. This role involves ensuring compliance with regulatory standards, overseeing quality operations, and serving as the primary expert in aseptic manufacturing and pharmaceutical distribution. The ideal candidate will bring strategic leadership and technical expertise to maintain high-quality standards and regulatory adherence.<br><br>Responsibilities:<br>• Lead the Quality Unit to ensure compliance with all regulatory standards for 503B Outsourcing Facilities and sterile drug manufacturing.<br>• Oversee quality operations, including aseptic manufacturing processes and wholesale pharmaceutical distribution.<br>• Represent the organization during audits and inspections conducted by regulatory agencies and third-party auditors.<br>• Manage documentation processes, including batch records, ensuring compliance with cGMP and aseptic protocols.<br>• Develop and implement quality systems for deviation management, change control, investigations, and product recalls.<br>• Approve validation protocols, qualification reports, and standard operating procedures to meet regulatory requirements.<br>• Ensure adherence to guidelines for handling hazardous drugs and sterile preparations.<br>• Maintain compliance with state and federal regulations governing wholesale drug distribution.<br>• Drive continuous quality improvement initiatives and risk management strategies.<br>• Provide technical expertise and leadership in sterile manufacturing and quality assurance practices.
<p><strong>Job Summary</strong></p><p>We are seeking a detail-oriented and proactive Administrative Assistant with hands-on experience in the manufacturing industry to support our operations team. In this role, you'll play a key part in streamlining administrative processes while leveraging your manufacturing background to assist with production-related tasks, vendor coordination, and inventory management. If you thrive in a fast-paced environment and have a passion for efficiency in manufacturing settings, we want to hear from you!</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to the operations and manufacturing teams, including scheduling meetings, managing calendars, and preparing reports.</li><li>Assist with manufacturing-specific tasks such as tracking production schedules, coordinating with suppliers, and maintaining inventory records.</li><li>Handle correspondence, including emails, phone calls, and document preparation related to manufacturing orders and compliance.</li><li>Organize and maintain filing systems for manufacturing documentation, blueprints, and quality control records.</li><li>Support data entry and analysis for production metrics using tools like Microsoft Excel or ERP systems.</li><li>Coordinate travel arrangements, event planning, and office supply procurement with a focus on cost-efficiency in a manufacturing context.</li><li>Collaborate with cross-functional teams to ensure smooth workflow between administrative and production functions.</li><li>Perform other duties as assigned to support overall business operations.</li></ul><p><br></p>
We are looking for an experienced Food Safety Quality Manager to join our team in Saranac, Michigan. In this role, you will oversee the development and implementation of food safety and quality programs to ensure compliance with industry standards and regulatory requirements. This position is ideal for a detail-oriented individual with strong leadership skills and a background in food science, quality management, or related fields.<br><br>Responsibilities:<br>• Manage and implement food safety and quality management systems, including programs for preventive controls, food defense, and crisis management.<br>• Lead and develop the Food Safety and Quality team, including training practitioners and technicians to uphold quality standards.<br>• Ensure compliance with regulatory requirements, food safety protocols, and facility sanitation standards.<br>• Oversee product disposition decisions in collaboration with the processing and sales teams, ensuring proper handling, rework, or destruction.<br>• Review and approve packaging and labeling to meet animal welfare certifications, organic program regulations, and customer specifications.<br>• Coordinate mock recalls and product withdrawals, acting as the Recall Coordinator to ensure effective execution.<br>• Maintain traceability of all raw materials, packaging, and finished goods within regulatory timeframes.<br>• Evaluate environmental monitoring programs, analyze laboratory results, and implement corrective actions when necessary.<br>• Lead root cause analyses and establish corrective and preventive action plans to address quality issues.<br>• Support the implementation and assessment of feed mill preventive controls and ensure compliance with food safety standards.
<p>We are looking for a dedicated Operations Advisor to join our client's team in the Greater Philadelphia area. In this Operations Advisor role, you will take the lead in ensuring operational excellence across surety accounts, delivering high-quality service and fostering collaboration between clients, underwriters, and internal teams. This position offers an opportunity to contribute to strategic initiatives while supervising and mentoring bond operations staff.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee quality assurance processes across multiple surety accounts to ensure compliance, accuracy, and efficiency.</li><li>Guide and develop bond operations team members, establishing leadership practices prior to assuming direct supervisory responsibilities.</li><li>Partner with Account Managers to coordinate client programs, placements, renewals, and new business opportunities.</li><li>Facilitate seamless communication between clients and underwriters to secure approvals and timely issuance of bonds.</li><li>Manage operational workflows, including issuance, endorsements, renewals, cancellations, invoicing, and record-keeping.</li><li>Provide regular updates on client programs and market developments to internal teams through clear written and verbal communication.</li><li>Collaborate with operations team members to cross-train on new programs and business processes.</li><li>Maintain a high level of productivity, attention to detail, and effective prioritization in managing responsibilities.</li></ul>
