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    269 results for Pc Technician

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    We are offering a short-term contract employment opportunity for a PC Technician within an Education - University setting, based in Tampa, Florida. The role primarily involves providing technical support for hardware, software, and end-user inquiries. The individual will also be responsible for supporting academic system software on various devices and updating trouble tickets in the Desktop support database.

    Responsibilities:
    • Provide technical support for hardware and software issues primarily through in-person interactions, with phone, chat, and email interactions as secondary methods.
    • Enter and update trouble tickets in the Desktop support database promptly and accurately.
    • Support academic system software residing on local user PC’s, smart devices, tablets, and networked devices.
    • Utilize skills in Microsoft, Networking, Operating System, Active Directory, Computer Hardware, Configuration Management, Deployments, Deskside Support, Mac OS, Tablet Devices, and Smart devices.
    • Analyze and troubleshoot client issues via multiple contact methods.
    • Learn and adapt to a dynamic technical environment.
    • Exhibit excellent time management skills.
    • Apply critical thinking and problem-solving skills.
    • Maintain strong communication skills with fellow coworkers, management, and other groups within the Information Technology department.
    • Function effectively with a diverse team with a large workload.
    • Proven experience as a PC Technician or similar role within the education sector, preferably in a university setting.
    • Knowledge of Microsoft products, including operating systems and software.
    • Familiarity with different operating systems including Windows, Mac OS and others.
    • Experience with Active Directory and the ability to manage user accounts effectively.
    • Proficiency in networking and configuration management.
    • Technical knowledge and understanding of computer hardware, including the ability to troubleshoot and repair issues.
    • Experience with deployments and providing deskside support for users.
    • Ability to work with tablet devices and smart devices, providing technical support and guidance.
    • Excellent problem-solving skills and the ability to work independently.
    • Strong communication skills, with the ability to explain technical issues in a clear and understandable way.
    • Relevant certifications such as CompTIA A+ or Microsoft Certified: IT Professional would be advantageous.
    • Willingness to stay updated with technology trends and developments.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    Pc Technician Jobs

    PC Technician We are offering a short-term contract employment opportunity for a PC Technician within an Education - University setting, based in Tampa, Florida. The role primarily involves providing technical support for hardware, software, and end-user inquiries. The individual will also be responsible for supporting academic system software on various devices and updating trouble tickets in the Desktop support database.<br><br>Responsibilities:<br>• Provide technical support for hardware and software issues primarily through in-person interactions, with phone, chat, and email interactions as secondary methods.<br>• Enter and update trouble tickets in the Desktop support database promptly and accurately.<br>• Support academic system software residing on local user PC’s, smart devices, tablets, and networked devices.<br>• Utilize skills in Microsoft, Networking, Operating System, Active Directory, Computer Hardware, Configuration Management, Deployments, Deskside Support, Mac OS, Tablet Devices, and Smart devices.<br>• Analyze and troubleshoot client issues via multiple contact methods.<br>• Learn and adapt to a dynamic technical environment.<br>• Exhibit excellent time management skills.<br>• Apply critical thinking and problem-solving skills.<br>• Maintain strong communication skills with fellow coworkers, management, and other groups within the Information Technology department.<br>• Function effectively with a diverse team with a large workload. PC Technician <p>We are looking for a skilled PC Technician on a contract basis. The ideal candidate will have experience in troubleshooting, repairing, and maintaining desktop and laptop computers in a fast-paced environment. If you're passionate about technology and enjoy solving technical issues, we encourage you to apply!</p><p>Responsibilities:</p><ul><li>Diagnose and troubleshoot hardware and software issues on desktops, laptops, and peripheral devices.</li><li>Perform installations, upgrades, and configurations of PC hardware, software, and operating systems.</li><li>Maintain inventory of hardware and software assets and track repair logs.</li><li>Provide technical support for end-users and assist with system migrations.</li><li>Collaborate with the IT team to ensure efficient setup and deployment of devices.</li><li>Ensure compliance with company policies and security standards during repairs and installations.</li><li>Provide on-site support and repair for hardware malfunctions.</li></ul><p><br></p> PC Technician <p><strong>Job Description:</strong></p><p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p> PC Technician <p>We are seeking a dedicated PC Technician to join our team in West Palm Beach, Florida, working within the Local Government sector. In this role, you will be responsible for installing, maintaining, upgrading, and troubleshooting computer systems and peripherals. You will also be responsible for processing inquiries and providing technical support to end users. This role offers a long-term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, upgrade, and maintain end user computers and peripherals</p><p>• Troubleshoot hardware and arrange replacement parts from approved vendors or manufacturers</p><p>• Respond to inquiries and instruct end users on site or over the telephone in the safe and efficient use of their computers and programs</p><p>• Maintain notes and logs on computer assistance provided, computer settings, and computer asset inventory database</p><p>• Install connectivity to network and/or relocate existing hardware to accommodate end user’s relocation within various departments</p><p>• Configure personal computers for new employees</p><p>• Assist in or provide user requests for special operations or reports</p><p>• Understand and apply knowledge of City, federal, and state laws, rules, and regulations related to telecommunications and computer information services</p><p>• Apply knowledge of software installation, set up, configuration specific to needs of end user</p><p>• Utilize customer service techniques when responding to inquiries and complaints</p> PC Technician <p>We are on the lookout for a competent PC Technician to join our team in the technology industry. In this role, you will be tasked with diagnosing and fixing issues with printers, copiers, and multifunction devices, carrying out routine maintenance, and installing new equipment. You will also be responsible for responding to service calls promptly, keeping meticulous records, and managing an inventory of tools, parts, and supplies. Travel in the area is required.</p><p><br></p><p>Responsibilities:</p><p>• Undertake prompt and efficient diagnosis and repair of hardware and software issues related to printers, copiers, and multifunction devices</p><p>• Conduct regular maintenance and cleaning of equipment to guarantee optimal performance</p><p>• Oversee the installation of new equipment, including initial setup, configuration, and user training</p><p>• Ensure quick response to service calls to minimize customer downtime</p><p>• Keep detailed records of service calls, repairs, and parts usage</p><p>• Instruct customers on the appropriate operation and maintenance of equipment to minimize future service needs</p><p>• Work in collaboration with technical support teams and escalate complex issues when required</p><p>• Manage and maintain an inventory of necessary tools, parts, and supplies.</p> PC Technician We are offering a short-term contract employment opportunity for a PC Technician in LANCASTER, Pennsylvania. As part of our team, you will be tasked with setting up computer systems, mobile devices, and providing user onboarding support. You will also be responsible for basic issue troubleshooting and managing our support ticket system. <br><br>Responsibilities:<br>• Set up computer systems ensuring they are operational for use<br>• Configure mobile devices according to user needs<br>• Provide comprehensive onboarding support to new users<br>• Troubleshoot basic issues and provide timely solutions<br>• Manage the support ticket system effectively, ensuring all issues are attended to promptly<br>• Utilize your skills in Computer Hardware and MS Windows 10 to perform tasks efficiently<br>• Implement your ability in Basic Troubleshooting and Triage to resolve technical issues. Hardware/PC Technician We are offering a contract for a Hardware/PC Technician role in Orange, Connecticut, United States. The primary focus of this role is on hardware troubleshooting and setup, as well as inventory management. You will be working closely with the Asset Manager and not directly providing end-user support. <br><br>Responsibilities:<br>• Troubleshooting hardware issues, primarily with Dell computers and other devices<br>• Setting up new hardware devices as required<br>• Managing inventory in collaboration with the Asset Manager<br>• Tracking equipment to ensure accurate records<br>• Processing network-based PC imaging<br>• Monitoring customer accounts and taking appropriate action when necessary<br>• Keeping accurate customer credit records<br>• Efficiently processing customer credit applications PC Technician We are offering a short-term contract employment opportunity in the Hospitality industry located in Houston, Texas, for a PC Technician. As a PC Technician, your role will involve operating a variety of equipment necessary for live events, such as video, audio, and lighting tools. Your expertise will be instrumental in enhancing the quality of live shows.<br><br>Responsibilities:<br>• Utilize Linux and Dell technologies to set up and operate audio, video, and lighting equipment for live events.<br>• Leverage your skills in computer hardware and Mac computers to ensure the smooth running of all technical aspects during live shows.<br>• Apply your knowledge of cable installation to set up and dismantle equipment before and after events.<br>• Utilize IBM and backup technologies to maintain and troubleshoot equipment as necessary.<br>• Use active directory and AB testing skills to optimize the performance of the live shows.<br>• Manage Apple devices and other related equipment to ensure their proper functioning during the event.<br>• Maintain a high standard of quality control for all live shows through the effective use of the equipment. PC Technician We are offering a short term contract employment opportunity for a PC Technician in the IT Software industry based in Windsor, Connecticut. In this role, you will be primarily involved in setting up multiple desktops at a new location. <br><br>Responsibilities:<br>• Undertake the installation of computer hardware and ensure it functions optimally.<br>• Execute the task of installing cables as part of the setup process.<br>• Involve in racking activities for the efficient organization of hardware.<br>• Perform hardware installation tasks with precision and accuracy. PC Technician <p>We are offering an exceptional opportunity for a PC Technician in FOLCROFT, Pennsylvania. As part of our team, you will provide technical and ticket support, both remotely and via deskside, for two nearby locations. Your role will be primarily focused on break/fix tasks with laptops and desktops, utilizing your knowledge of the Google Cloud Platform and Microsoft Windows. This role offers a long-term contract employment opportunity.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide exceptional customer service and communication</p><p>• Execute technical and ticket support, both remotely and on-site</p><p>• Manage break/fix tasks primarily for laptops and desktops</p><p>• Utilize Google Cloud Platform (GCP) for various tasks and functions</p><p>• Provide support for Microsoft Windows and the Microsoft suite</p><p>• Handle the deployment and installation of hardware and software, particularly Dell and Lenovo hardware</p><p>• Possess imaging experience, preferably with clonezilla and kangaroo for imaging</p><p>• Ensure the smooth operation of network printers.</p> PC Support Technician <p>We are offering an exciting opportunity for a PC Support Technician in the retail clothing and accessories industry. The position is based in Goodlettsville, Tennessee. As a PC Support Technician, you will be tasked with responsibilities pertaining to troubleshooting, maintenance, and software and hardware diagnosis. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li> Actively participate in multiple IT teams to analyze, develop, test, and deliver flexible desktop computing technologies within an enterprise desktop environment and architecture.</li><li> Developing and maintaining technical procedures and troubleshooting guidelines for internal use in setup, installation, and configuration of desktop hardware and software.</li><li> Play a crucial role in diagnosing and resolving complex 2nd and 3rd level problems with business applications, networking, and hardware in the corporate office, distribution centers, and remote fields.</li><li> Assist in creating strategy recommendations, designing, and implementing computer systems or programs, and corresponding policy development to meet current and future business needs.</li><li> Manage the technical design, documentation, testing, creation or modification, and maintenance procedures surrounding OS image development, updating, and patching.</li><li> Actively work within the IS organization to maintain and improve the operating systems and application software imaging process, software packaging, software distribution, and patch management.</li><li> Design, test, and deploy enterprise image configurations for the organization to meet business requirements.</li></ul> Help Desk Technician Level 1 <p>We are offering an exciting opportunity for a Help Desk Technician Level 1 to join our team in Canby, Oregon. In this role, you will be tasked with managing client needs, providing guidance, and resolving technical issues. You will be part of a friendly, busy team where your excellent customer service and communication skills will be greatly valued. </p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to users and manage ticketing for technical issues</p><p>• Manage and perform hardware and software troubleshooting</p><p>• Maintain and manage antivirus, backups, remote desktop, and RMMs</p><p>• Handle basic networking tasks, including work with firewalls, routers, and switches</p><p>• Utilize Microsoft O365 and Windows in daily operations</p><p>• Work in multi-user technology environments and manage VOIP phones</p><p><br></p><p>Opportunities to obtain major certifications </p><p>Onsite in Canby, OR</p><p>Salary range: $45,000 - $55,000 depending on experience</p><p>Bonus: Base + Bonuses at 3-X W2 at 15%</p><p><br></p><p>Benefits: Health / Dental: Enroll after 90 days</p><p>6 paid holidays</p><p>Accrued paid vacation: Year 1 = 40 hours, year 2 = 80 hours, year 3 = 120 hours, year 4+ = 160 hours</p><p>Accrued sick leave: Accrue one hour of paid sick leave for every 30 hours worked</p><p>After 90 days eligible, to participate in the Company’s SIMPLE IRA plan: 3% match</p> Help Desk Technician Level 1 <p>We are looking for a Help Desk Technician Level 1 in Longview, Washington to join our friendly, busy team. This role is vital in managing client needs and providing strong guidance when necessary. The ideal candidate will be eager to learn and have excellent customer service and communication skills.</p><p><br></p><p>• Base level user support and ticketing triage to assist with technical issues</p><p>• Troubleshooting hardware and software</p><p>• Antivirus, Backups, RMMs, remote desktop</p><p>• Basic experience with networking, firewalls, routers, and switches</p><p>• Microsoft O365 and Windows</p><p>• Multi user technology environments, VOIP phones</p><p><br></p><p>Opportunities to obtain IT certifications</p><p><br></p><p>Onsite in Longview, WA</p><p>Salary range: $45,000 - $55,000 depending on experience</p><p>Bonus: Base + Bonuses at 3-X W2 at 15%</p><p><br></p><p>Benefits: Health / Dental: Enroll after 90 days</p><p>6 paid holidays</p><p>Accrued paid vacation: Year 1 = 40 hours, year 2 = 80 hours, year 3 = 120 hours, year 4+ = 160 hours</p><p>Accrued sick leave: Accrue one hour of paid sick leave for every 30 hours worked</p><p>After 90 days eligible, to participate in the Company’s SIMPLE IRA plan: 3% match</p> Help Desk Technician <p>Robert Half is searching for a <strong>Help Desk Technician</strong> to support a tribal organization in <strong>Warm Springs, Oregon.</strong> This Help Desk Technician will assist a small team with troubleshooting hardware and common technical issues. This position is <strong>100% Onsite </strong>and is a temporary contract <strong>(3-6 months) with the potential to convert.</strong> <u>Apply today!</u></p><p><br></p><p><strong>$1000 Signing Bonus </strong></p><p><br></p><p><strong><u>Job duties: </u></strong></p><ul><li>Identify and initiate resolutions to user problems and concerns associated with office automation equipment, hardware and software to the users' satisfaction.</li><li>Plan and coordinate the purchase, installation and implementation of office automation hardware and software according to department standards and procedures.</li><li>Maintain software and hardware registration and inventory to provide upgrades as necessary and ensure appropriate security levels are maintained.</li><li>Act as primary interface with equipment vendors and contractors for resolving problems.</li><li>Provide help desk and network support for daily operations.</li></ul><p><br></p> Client Technologies Technician We are offering a long term contract employment opportunity for a Client Technologies Technician based in Boca Raton, Florida. In this role, you will be the primary communicator for the project team, with a focus on IT solutions. You will be tasked with handling a variety of responsibilities, from software installation and support to troubleshooting and customer service.<br><br>Responsibilities:<br>• Serve as the primary line of communication for the project team, ensuring smooth operation and collaboration.<br>• Configure and install software for IT user desktops and laptops, ensuring they are set up for optimal performance.<br>• Provide installation and support for mobile devices, including laptops, Chromebooks, and similar devices.<br>• Handle installation and support for Department and vendor network equipment, such as switches, Wireless Access Points (WAP), and more.<br>• Conduct network cabling installations and terminations, ensuring reliable and secure connections.<br>• Perform Personal Computer (PC) imaging, configuration, and installations, maintaining the functionality of both Department staff and inmate PCs.<br>• Participate in the installation and rollout of new software packages, upgrades, and new desktop hardware, ensuring up-to-date and efficient systems.<br>• Maintain desktop software and hardware, conducting regular checks and updates as needed.<br>• Troubleshoot hardware and software issues for both Department staff and inmate PCs, identifying and resolving problems swiftly.<br>• Support a mobile workforce, providing necessary IT assistance and guidance.<br>• Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems.<br>• Document problems and resolutions, maintaining a record of issues and their solutions for future reference.<br>• Conduct end-user training when applicable, ensuring users are equipped with the necessary knowledge to use their IT systems effectively.<br>• Deliver quality customer service, addressing all user inquiries and concerns in a timely and detail oriented manner.<br>• Participate in the testing and evaluation of new desktop packages, contributing to the continuous improvement of our IT systems.<br>• Implement prototypes, testing and refining new technology solutions.<br>• Provide support for printers and peripherals, ensuring all devices are functioning correctly.<br>• Support inmate education labs, including server and PC imaging, server and PC-based software installations and troubleshooting, group policy implementation, physical security audits, and inventories. Help Desk <p><strong>Key Responsibilities:</strong></p><ul><li><strong>System Maintenance:</strong> Install, configure, and maintain PC hardware, software, and peripherals for onsite users.</li><li><strong>User Support:</strong> Provide hands-on technical support, diagnosing and resolving hardware, software, and connectivity issues directly with end-users.</li><li><strong>Software Management:</strong> Install, update, and maintain operating systems, business applications, and security patches in accordance with company policies.</li><li><strong>Network Support:</strong> Troubleshoot and resolve basic network issues, ensuring PCs remain connected to the network and functioning optimally.</li><li><strong>Security Measures:</strong> Implement and enforce security protocols, including antivirus updates, firewalls, and access controls, to safeguard onsite systems.</li><li><strong>Asset Management:</strong> Maintain an accurate inventory of onsite hardware and software, ensuring compliance with licensing and organizational standards.</li><li><strong>Performance Monitoring:</strong> Regularly inspect and optimize PC performance to prevent and address system failures proactively.</li><li><strong>Backup and Recovery:</strong> Support onsite backup and recovery processes to protect critical data and minimize downtime during system failures.</li><li><strong>Collaboration:</strong> Work closely with the IT team to align onsite systems with overall IT strategies and ensure a seamless user experience.</li><li><strong>Documentation:</strong> Maintain detailed records of technical procedures, configurations, and support activities for onsite systems.</li></ul><p><br></p> Desktop Support Technician We are offering a contract to permanent employment opportunity for a Desktop Support Technician in New York. This role is pivotal in our team, with responsibilities including hardware and software support within MAC and PC environments, managing customer inquiries, and aiding in the integration of AI tools with office products. <br><br>Responsibilities:<br><br>• Delivering exceptional customer service, ensuring the highest level of satisfaction by effectively communicating with users to comprehend issues, providing swift resolutions, and escalating when necessary.<br>• Overseeing extensive desktop support for MAC and PC users, promptly and efficiently addressing both hardware and software issues.<br>• Administering and resolving issues related to Office365 applications including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.<br>• Supporting Adobe Creative Cloud applications, addressing installation, authentication, and access issues.<br>• Utilizing SCCM and JAMF for software deployment and management, ensuring smooth and consistent application installations and updates.<br>• Managing inventory, including tracking and maintaining hardware CMDB and software assets and desktop refresh using corporate ITAM tool as well JAMF, SCCM, PowerBI, and other tools.<br>• Assisting with end user issues and support of AI tools with office products, ensuring seamless operation and user productivity.<br>• Maintaining accurate and up-to-date documentation of technical procedures, troubleshooting steps, and system configurations.<br>• Configuring and troubleshooting email clients such as Microsoft Outlook.<br>• Configuring, deploying, and supporting mobile devices such as Android and iPhones.<br>• Collaborating effectively with other teams and management towards shared goals for responsive, effective information feedback, escalation, and end user issue resolution. Desktop Support <p>Our client is seeking an experienced <strong>Desktop Support Specialist</strong> to join our dynamic IT team. The ideal candidate possesses strong technical and customer service skills, with 2-4 years of experience in providing help desk support in a Windows-based environment. This role requires firsthand expertise in workstation setup, hardware maintenance, and imaging, as well as the ability to effectively communicate with end-users to resolve technical issues efficiently and professionally.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide Level 1 and Level 2 desktop and help desk support to end-users for software, hardware, and peripheral device issues.</li><li>Set up, configure, and maintain Windows-based workstations, ensuring high reliability and optimal performance.</li><li>Perform imaging and deployment of desktops, laptops, and other devices as needed.</li><li>Diagnose, troubleshoot, and resolve hardware and software issues, escalating to higher levels of support when necessary.</li><li>Maintain and repair hardware, including desktop computers, laptops, monitors, printers, and other peripheral devices.</li><li>Document all issues and resolutions thoroughly in the ticketing system.</li><li>Collaborate with IT team members on larger projects, such as system upgrades or migrations.</li><li>Educate and assist end-users with IT processes and tools to improve their overall technology experience.</li><li>Ensure adherence to company policies, procedures, and standards for IT servicesU.</li></ul> IT Support Analyst <p>Robert Half is seeking multiple IT support technician in Carlsbad, New Mexico.</p><p><br></p><p>IT support Technician(s) day to day duties include but are not limited to:</p><p>-Researches parts, equipment, hardware and other technology needs and communicates requirements to the Technology Support Supervisor.</p><p>-Completes work assignments and ensures all work is completed correctly and efficiently.</p><p>-Keeps customers informed of project status when necessary and communicates up, down and laterally when problems are encountered.</p><p>-Maintains technology help desk system and ensures jobs are completed as assigned based on the priority set by the Technology Support Supervisor.</p><p>-Provides for the application of systems analysis techniques and procedures, including consulting with staff users, to determine hardware, software, or system functional specifications.</p><p>-Provides for the design, development, documentation, analysis, creation, testing or modification of district computer systems or programs related to user or system design specifications.</p><p>-Provides for the testing or modification of computer programs as they relate to district machine operating systems.</p><p>-Ensures the installation, setup, repair and support of personal computer and network software.</p><p>-Trains personnel as needed in the use of hardware, software and network assets.</p><p>-Provides for preventive maintenance of personal computer and network systems.</p><p>-Maintains the district warranty/repair process.</p><p>-Assists the Network Administrator and Systems Administrator as needed.</p><p>-Travels to various sites to provide assistance as needed.</p><p>-Cross trains in application and network functions</p><p>ADDITIONAL JOB FUNCTIONS:</p><p>-Requires some after-hours and weekend work depending on the situation.</p><p>-May require work-from-home during non-traditional scenarios.</p><p>-Requires highest-levels of customer support and interaction to provide first-class service and support for all technology needs to meet educational requirements.</p><p>-Such other functions as directed by the Director of Technology, or the Superintendent.</p><p><br></p><p><br></p> Desktop Support Analyst Robert Half is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format for a company in the Education industry. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is short-term contract / temporary in nature and is based in the Washington, District of Columbia, area.<br><br>Responsibilities<br><br>- Meet regularly and effectively with ticket submitters<br><br>- Administer computer desktop support in accordance with established policies and procedures<br><br>- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems<br><br>- Support, examine, and repair computer systems, hardware, printers, and computer peripherals<br><br>- hardware repairs with the appropriate vendors<br><br>- Create records of daily data communication transactions, issues and remedial actions taken or installation activities<br><br>- Resolve computer problems, and give guidance on appropriate action/solutions IT Support Technician <p>Robert Half is currently seeking an IT Support Technician for a client located in San Diego, CA. IT Support Technician will be responsible for supporting<strong> </strong>the site along with providing deskside support for workstation set up, onboarding, AD, 365. Azure and troubleshooting any tier I/II issues that arise.</p> Help Desk Analyst I <p>The Help Desk Technician provides first-line technical support to end-users of computer systems and peripherals in a Windows environment. This role requires strong problem-solving and communication skills to diagnose and resolve technical issues efficiently and effectively.</p><p><br></p><p>Essential Duties and Responsibilities:</p><p><br></p><p>Provide technical support:</p><p>Respond to incoming support requests via phone, email, and chat.</p><p>Diagnose and troubleshoot common hardware and software issues.</p><p>Install, configure, and troubleshoot Windows operating systems and applications.</p><p>Resolve basic network connectivity problems.</p><p>Assist users with password resets and account lockout issues.</p><p>Provide remote support to users as needed.</p><p>Hardware and software support:</p><p>Troubleshoot and resolve issues with printers, scanners, and other peripherals.</p><p>Install and configure software applications.</p><p>Perform basic hardware upgrades and replacements.</p><p>Incident management:</p><p>Document all support incidents in the ticketing system.</p><p>Track and monitor the resolution of support tickets.</p><p>Escalate complex issues to senior technicians or engineers as needed.</p><p>User training and education:</p><p>Provide basic end-user training on computer hardware and software.</p><p>Create and maintain knowledge base articles and other documentation.</p><p>Maintain a clean and organized work environment.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Education: High school diploma or equivalent. Associate's degree in Information Technology or a related field preferred.</p><p>Experience: 1-2 years of experience in a help desk or technical support role.</p><p>Technical Skills:</p><p>Strong knowledge of Windows operating systems.</p><p>Experience with common desktop applications (e.g., Microsoft Office Suite).</p><p>Basic understanding of networking concepts.</p><p>Experience with remote support tools.</p><p>Experience with ticketing systems.</p> IT Technician II We are offering a permanent employment opportunity for an IT Technician II in Charleston, South Carolina. As a crucial member of our team, you will be tasked with complex technical issues that require advanced troubleshooting and problem-solving skills. You will also be responsible for server administration, network configuration, and project delivery in the IT industry. <br><br>Responsibilities<br>• Apply advanced problem-solving capacities to resolve intricate technical challenges<br>• Oversee server management, administration, and configuration tasks across Windows Server and Linux platforms<br>• Utilize proficiency in virtualization technologies such as VMware and Hyper-V<br>• Manage network configurations including routers, switches, and firewalls<br>• Demonstrate working knowledge of cloud services including AWS, Azure, Azure Virtual Desktop, and Google Cloud<br>• Handle escalated issues from entry level technicians and provide effective solutions<br>• Engage in project scoping and design, ensuring successful delivery of complex projects<br>• Train and mentor entry level technicians, fostering a collaborative and knowledgeable team environment<br>• Leverage strong organizational skills for efficient workflow and project management<br>• Maintain relationships and negotiate with vendors, utilizing vendor management experience. Help Desk <p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p> Help Desk <p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p> </p>