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    92 results for Noc Technicians

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    We are offering an exciting opportunity for a NOC Technician in MENTOR, Ohio. You will be part of our team, focusing on supporting network operations, managing client systems, and collaborating on various projects. Your role will be instrumental in maintaining client satisfaction and improving our internal processes.

    Responsibilities:

    • Receive and address support calls, aiming to resolve issues remotely or on-site.
    • Maintain client jobs in the billing system and liaise with senior support staff for escalations or audits.
    • Implement remote updates and patches for client servers, Microsoft products, backup and antivirus systems, and client management systems.
    • Contribute to the design, development, implementation, deployment, and maintenance of client networks/systems.
    • Develop and improve internal monitoring and client network/system deployment policies and procedures.
    • Assist senior support staff with in-house or client projects as required.
    • Minimum of 1 year of experience as a NOC Technician or in a similar role.
    • Proficiency in Active Directory and Windows OS.
    • Demonstrated ability to troubleshoot and resolve technical issues.
    • Familiarity with IT infrastructure including servers, switches, routers, etc.
    • Ability to work in a team environment and contribute to knowledge sharing.
    • Excellent verbal and written communication skills.
    • Ability to work in a rotational shift system, including nights and weekends.
    • Strong problem-solving skills and the ability to think critically.
    • Capability to work under pressure and prioritize tasks.
    • Relevant certifications in IT and network management will be considered a plus.
    • Bachelor's degree in Computer Science, Information Systems, or a related field is preferred.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    92 results for Noc Technicians

    NOC Technician We are offering an exciting opportunity for a NOC Technician in MENTOR, Ohio. You will be part of our team, focusing on supporting network operations, managing client systems, and collaborating on various projects. Your role will be instrumental in maintaining client satisfaction and improving our internal processes.<br><br>Responsibilities:<br><br>• Receive and address support calls, aiming to resolve issues remotely or on-site.<br>• Maintain client jobs in the billing system and liaise with senior support staff for escalations or audits.<br>• Implement remote updates and patches for client servers, Microsoft products, backup and antivirus systems, and client management systems.<br>• Contribute to the design, development, implementation, deployment, and maintenance of client networks/systems.<br>• Develop and improve internal monitoring and client network/system deployment policies and procedures.<br>• Assist senior support staff with in-house or client projects as required. Network Technician <p>Do you like troubleshooting in the R & D space? If so, this role might interest you! We are in search of someone with a solid understanding of <u>device management within networks</u> AND has <u>complex troubleshooting</u> experience. In this role <u>(please review the Role Responsibilities below)</u>, you will be implementing network configurations, evaluating IoT hardware options, and provide the troubleshooting. This position offers an exciting opportunity in a dynamic and innovative environment. <strong><u>HYBRID work model / flexible salary DOE / DIRECT HIRE ONLY.</u> </strong>To learn more about this exciting new opportunity and discuss the smart solutions, please apply now, call 319-362-8606, or email your resume direct and confidential to: <strong><u>Shawn M Troy - Technology Practice DIrector with Robert Half (additional contact information is on LinkedIn).</u></strong></p><p><br></p><p><strong><u>**Role Responsibilities**</u></strong></p><p><br></p><ul><li><strong><em>This role involves executing network configurations and edge-based aspirations to fulfill the needs of engineering, operations, and major clients.</em></strong></li><li><strong><em>You should be able to investigate and review a diverse range of IoT devices, including switch/firewalls, radios, mobile modems, GPUs, IP cameras, and IP security systems.</em></strong></li><li><strong><em>This role requires keeping up-to-date with data network security technologies to ensure cost-effectiveness and alignment with business objectives.</em></strong></li><li><strong><em>You should be able to troubleshoot and settle IoT-related issues to guarantee seamless operations.</em></strong></li><li><strong><em>This role also entails closely working with in-house IoT development teams and partnered service providers to ideate, examine, test, develop, and deliver functional solutions.</em></strong></li><li><strong><em>Experience with assessing, choosing, and launching tools to manage, measure, monitor, and relay information about device, network, and system features. </em></strong></li><li><strong><em>You will offer technical leadership to the product design team, promoting standardization and automation.</em></strong></li></ul><p><strong><u>HYBRID work model / flexible salary DOE.</u> </strong>To learn more about this exciting new opportunity and discuss the smart solutions; please apply now, call 319-362-8606, or email your resume direct and confidential to : <strong><u>Shawn M Troy - Technology Practice DIrector with Robert Half (additional contact information is on LinkedIn).</u></strong></p> IT Technician II <p>We are offering a full time employment opportunity for an IT Technician II in Charleston, South Carolina. As a crucial member of our team, you will be tasked with complex technical issues that require advanced troubleshooting and problem-solving skills. You will also be responsible for server administration, network configuration, and project delivery in the IT industry. </p><p><br></p><p>Responsibilities</p><p>• Apply advanced problem-solving capacities to resolve intricate technical challenges</p><p>• Oversee server management, administration, and configuration tasks across Windows Server and Linux platforms</p><p>• Utilize proficiency in virtualization technologies such as VMware and Hyper-V</p><p>• Manage network configurations including routers, switches, and firewalls</p><p>• Demonstrate working knowledge of cloud services including AWS, Azure, Azure Virtual Desktop, and Google Cloud</p><p>• Handle escalated issues from entry level technicians and provide effective solutions</p><p>• Engage in project scoping and design, ensuring successful delivery of complex projects</p><p>• Train and mentor entry level technicians, fostering a collaborative and knowledgeable team environment</p><p>• Leverage strong organizational skills for efficient workflow and project management</p><p>• Maintain relationships and negotiate with vendors, utilizing vendor management experience.</p> Help Desk Technician III We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing Help Desk Technician III We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments. Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting. Implement and maintain security policies and device management via Microsoft Intune. Administer Azure Active Directory and support user access management. Oversee system monitoring, performance, and optimization across client environments. Collaborate with clients to understand their IT needs and provide timely solutions. Mentor entry level technicians and assist with complex escalations. Document support tickets, resolutions, and best practices for internal knowledge sharing IT Technician III <p>We are offering a full time employment opportunity for an IT Technician III in Charleston, South Carolina. The primary function of this role is to provide advanced technical support and strategic IT guidance, with a strong focus on issue resolution, automation, cloud solutions, cybersecurity, leadership, and documentation. </p><p><br></p><p>Responsibilities:</p><p>• Diagnose and rectify intricate network, security, and cloud-related complications.</p><p>• Offer strategic IT insights to align with the overall business objectives.</p><p>• Develop and execute efficient automation solutions using scripting languages such as PowerShell, Python, and Bash.</p><p>• Design, deploy, and manage robust solutions in cloud-based platforms such as Azure, AWS, and GCP.</p><p>• Implement and maintain a strong security posture to safeguard client data, utilizing tools like Firewall and Azure Active Directory.</p><p>• Provide guidance and mentorship to entry level technicians, promoting their detail oriented growth.</p><p>• Create and sustain comprehensive technical documentation, ensuring the accuracy of information.</p><p>• Utilize expertise in routing, switching, VPNs, and SD-WANs for advanced network issue resolution.</p><p>• Manage and execute IT projects efficiently, demonstrating strong project management skills.</p><p>• Apply in-depth knowledge of cybersecurity best practices and threat mitigation strategies.</p> PC Technician We are offering a short term contract employment opportunity for a PC Technician in the IT Services industry, based in West Hills, California. As a PC Technician, you will work closely with our tech team, providing client support and setup assistance. <br><br>Responsibilities:<br><br>• Provide technical assistance at client sites alongside our existing tech team<br><br>• Assist in setting up and configuring Microsoft Windows and Microsoft Windows 10 systems at customer locations<br><br>• Respond promptly and effectively to customer inquiries and issues<br><br>• Ensure accurate documentation and monitoring of customer accounts<br><br>• Participate in orientation and training sessions at the start of the contract<br><br>• Adhere to scheduled timings and reporting instructions as provided by the team<br><br>• Contribute to team efforts by accomplishing related tasks as needed. Desktop Support Technician <p>We are seeking a highly skilled and customer-oriented Tier 2 Desktop Support Technician to join our IT team. Our company is dedicated to providing excellent technology solutions and support to our employees. You will play a key role in troubleshooting, diagnosing, and resolving technical issues to ensure that our end-users have a seamless experience. Apply today to learn more about this exciting opportunity!</p><p><br></p><ul><li>Provide Tier 2 support for end-users, troubleshooting and resolving hardware, software, and network issues.</li><li>Respond to and resolve service desk tickets escalated from Tier 1 support within defined SLAs.</li><li>Perform system diagnostics and hardware replacements, as needed.</li><li>Assist with software installations, upgrades, and configuration changes.</li><li>Support remote and on-site users, including setting up workstations, peripherals, and network access.</li><li>Document issues, resolutions, and processes to improve team knowledge base.</li><li>Provide training and guidance to Tier 1 support technicians.</li><li>Assist in the maintenance and deployment of systems, including imaging and user profile management.</li><li>Collaborate with other IT teams to identify and resolve recurring technical issues.</li></ul> PC Technician We are offering a short term contract employment opportunity for a PC Technician in the Detail Oriented Services industry, based in Dallas, Texas. The PC Technician will primarily be responsible for the installation and setup of cables and equipment, ensuring their proper functioning. <br><br>Responsibilities:<br>• Executing basic installations as part of the role.<br>• Managing and executing the setup of tripods and cameras.<br>• Performing tasks related to pulling, laying, and taping down cable.<br>• Ensuring all devices and systems are plugged in and functioning correctly.<br>• Setting up and mounting TV's on stands.<br>• Utilizing skills in Cable Installation, Cabling, and Ethernet to perform tasks efficiently. Help Desk Technician We are offering a long term contract employment opportunity for a Help Desk Technician in the high tech engineering industry, based in AMES, Iowa. As a Help Desk Technician, you will be responsible for handling customer queries, maintaining system networks, and ensuring smooth operation of technical equipment. <br><br>Responsibilities: <br>• Efficiently troubleshoot network issues and ensure connectivity<br>• Handle high-volume data entry tasks with accuracy<br>• Utilize ticketing system to manage and resolve customer queries<br>• Provide superior customer service by addressing customer issues promptly<br>• Collaborate in a team environment to enhance the quality of service<br>• Contribute to maintaining accurate customer credit records <br>• Assist in setting up routers and other network hardware<br>• Actively participate in enhancing the functionality of various Windows Environments<br>• Use problem-solving skills to handle complex technical issues<br>• Monitor customer accounts and take necessary action when required. Help Desk Technician I <p>We are currently seeking a Help Desk Technician I to join our team. This role offers a contract to permanent employment opportunity within the tech industry. As a Help Desk Technician I, you will be the initial point of contact for technical support, providing excellent customer service while diagnosing and resolving hardware and software issues. </p><p><br></p><p>Responsibilities:</p><p>• Serve as the first contact for users seeking technical assistance over calls, emails, or tickets. </p><p>• Troubleshoot basic hardware and software problems, including issues related to operating systems, applications, and network connectivity.</p><p>• Document user issues accurately and track these issues using the help desk ticketing system.</p><p>• Collaborate with team members to enhance support processes and improve customer satisfaction.</p><p>• Stay abreast of new technologies and industry best practices to provide effective support.</p><p>• Handle the escalation of complex technical issues to Level Two Support or other relevant teams as necessary.</p><p>• Assist in the configuration, installation, and setup of computer systems and peripherals.</p><p>• Maintain and update the asset inventory regularly.</p><p>• Provide user training and support on various software applications and tools, including Office 365, TCP/IP, Active Directory, and Azure.</p><p>• Contribute to a knowledge base of frequently asked questions and solutions.</p> PC Technician We are offering a long term contract employment opportunity for a PC Technician in the Information Technology industry, located in Beverly Hills, California. The individual will primarily be engaged in confirming end-points post network VLAN cutovers and auxiliary tasks during downtime.<br><br>Responsibilities:<br>• Confirm and validate end-points such as IP phones, computers, printers, Chromeboxes, etc. following network VLAN cutovers<br>• During periods of downtime, assist with tasks like equipment inventory and relocation<br>• Engage in the imaging process as required<br>• Display proficiency in using PC Hardware, PC Desktop - Workstation, PC Skills, Routers, Microsoft SharePoint Portal Server, and Data General<br>• Maintain an accurate inventory of equipment and ensure their effective utilization<br>• Provide assistance in maintaining and updating Macintosh systems as necessary<br>• Be involved in the management and resolution of issues related to Microsoft SharePoint Portal Server. Deployment Technician <p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented <strong>IT Deployment Technician</strong> for a <strong>3-month contract</strong> to assist with imaging and deployment. The ideal candidate will have experience with Windows OS imaging, software installation, hardware setup, and troubleshooting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Image, configure, and deploy a large number of new laptops following standardized procedures.</li><li>Install and configure software applications as per company requirements.</li><li>Ensure all security policies, patches, and updates are applied before deployment.</li><li>Perform quality control checks to verify successful imaging and functionality.</li><li>Physically set up and distribute laptops to end users.</li><li>Provide basic end-user support, including initial login assistance and troubleshooting post-deployment issues.</li><li>Maintain accurate records of deployed devices, asset tags, and configurations.</li><li>Assist with decommissioning and proper disposal of old hardware if needed.</li><li>Work collaboratively with the IT team to ensure timely and efficient deployment.</li></ul><p><br></p><p>This role is ideal for an IT professional looking for a short-term contract opportunity in a fast-paced environment. If you are detail-oriented and have experience with imaging and deploying laptops, we encourage you to apply!</p> Help Desk Technician We are offering an opportunity for a skilled Help Desk Technician to join our team in AMES, Iowa, United States. This role will be instrumental in our high-tech engineering industry, where you will be working on a variety of tasks including troubleshooting network issues, handling high-volume data entry, and providing superior customer service. This is a long-term contract position that does not require relocation as it is based in AMES, Iowa.<br><br>Responsibilities:<br>• Troubleshoot and resolve a variety of Windows environment issues<br>• Assist end-users with networking, IP addresses, routers, hookups, and connectivity problems<br>• Provide excellent customer service and respond to inquiries in a timely manner<br>• Utilize ticketing systems to track and resolve issues effectively<br>• Conduct basic network troubleshooting and maintain network hardware<br>• Manage high-volume data entry tasks with accuracy and efficiency<br>• Collaborate with team members in a fast-paced, dynamic environment<br>• Monitor customer accounts and take appropriate actions when necessary<br>• Document all actions and solutions for future reference<br>• Contribute to the growth and success of the team by sharing knowledge and skills. Customer Support Technician We are offering a long-term contract employment opportunity for a Customer Support Technician in Gainesville, Florida. The primary function of this role is to provide top-notch customer service in the tech industry, focusing on software and hardware support for workstation and networking devices. The workplace is a team-oriented environment where sharing knowledge and assisting others is highly valued.<br><br>Responsibilities:<br>• Provide technical guidance and informal training to customers on hardware and software programs.<br>• Troubleshoot and resolve routine technical service and equipment issues by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures.<br>• Develop checklists for typical problems and recommend procedures for problem prevention.<br>• Maintain a knowledge database and call tracking database to enhance the quality of problem resolutions.<br>• Monitor the Service Desk queue, resolving support tickets as assigned, and ensuring all Service Level Agreements are met in a timely manner.<br>• Document work performed and resolutions provided, keeping customer records accurate and up-to-date.<br>• Install, configure, and provide user support for personal computers and peripheral equipment, including software installation, upgrades, and patches.<br>• Perform advanced troubleshooting to determine the cause of problems and provide solutions.<br>• Coordinate service calls and repairs for warranty and non-warranty items.<br>• Participate in projects like the Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project, etc.<br>• Provide support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, and various off the shelf and Department developed applications.<br>• Share information and receive feedback from other staff members, contributing to a collaborative work environment.<br>• Generate and maintain detailed technical documentation including software installation guidelines, troubleshooting processes, etc. IT Support Technician <p>Job Summary:</p><p> We are seeking a highly skilled IT Support Technician to provide hands-on technical support for desktops, laptops, mobile devices, and enterprise applications. This role requires expertise in troubleshooting hardware and software issues, performing installations and upgrades, and supporting network and communication systems. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and the ability to manage multiple priorities efficiently.</p><p>Key Responsibilities:</p><ul><li>Troubleshoot and replace laptops, PCs, and mobile devices (Windows & Apple iOS).</li><li>Perform hardware upgrades, software installations, and remote imaging.</li><li>Set up, maintain, and troubleshoot Apple iPads, iPhones, and other mobile devices.</li><li>Provide first, second, and third-level technical support for hardware, software, networking, and enterprise applications.</li><li>Manage IT asset inventory, hardware disposal, loaner programs, and automated updates.</li><li>Support new hire setups, terminations, and employee relocations.</li><li>Install, configure, and troubleshoot printers, scanners, and VOIP/PBX telephony systems.</li><li>Participate in the IT support queue, logging and prioritizing technical issues.</li><li>Escalate unresolved issues to the appropriate teams when necessary.</li><li>Maintain a working knowledge of communication protocols, servers, and networking technologies.</li></ul><p>No third party vendors! </p><p>Must be local to Palm Beach, FL </p> Part-Time End User Support Technician <p>We are in search of a Part-Time End User Support Technician to join our team based in Columbia, South Carolina. The role involves providing technical support, both remotely and on-site, to assist users with various technical issues. This position provides an opportunity for a long-term contract employment.</p><p><br></p><p>Responsibilities:</p><p>• Provide user support for a variety of computer hardware including PCs and Apple devices</p><p>• Assist with configuration management and troubleshoot various technical issues</p><p>• Manage user credentials, including usernames and passwords</p><p>• Help users connect to printers from their home networks</p><p>• Offer white-glove support for high-level individuals within the organization</p><p>• Be available for after-hours and weekend support as needed</p><p>• Use Excel formulas for various tasks and reports</p><p>• Utilize Dell Technologies and Active Directory in day-to-day tasks</p><p>• Support backup technologies to ensure data safety and availability</p><p>• Perform some physical tasks, such as setting up workstations and other equipment on-site.</p> Desktop Support Technician <p>Robert Half Technology is seeking a skilled <strong>Desktop Support Technician</strong> to provide on-site technical support for an imaging project for a client in the healthcare industry. This role involves working directly with end users to ensure seamless device setup, application configuration, and proper system functionality.</p><p><br></p><p><strong>Duration:</strong> 30–60-day contract (with the possibility of extension)</p><p><strong>Location:</strong> Coupeville - Whidbey Island, Washington (100% onsite – multiple site locations) </p><p><strong>Schedule:</strong> Monday-Friday (8-5pm; flexible depending on site location)</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide on-site support for an imaging project, ensuring proper device setup and functionality.</li><li>Collect, refresh, and return devices to departments after imaging or replacement.</li><li>Follow a configuration sheet to correctly set up new devices, including: </li><li>Configuring default printers and ensuring proper functionality.</li><li>Migrating bookmarks and verifying application access.</li><li>Ensuring VPN connectivity and user access.</li><li>Reminding users to enable and use Multi-Factor Authentication (MFA).</li><li>Assist users with password-related issues and reintegrate credentials into Chrome and Edge.</li><li>Maintain knowledge of required configurations and software for user devices.</li><li>Provide break-fix support, troubleshooting hardware and software issues.</li><li>Deliver exceptional customer service, acting as a trusted IT resource for end users.</li></ul> Sr Service Desk Technician <p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p> PC Technician Refresh/Lifecycle projects, Break/Fix, Deployments of new equipment, Wi-Fi Access Points, Windows 11 IT Help Desk Technician (Level 1 & 2) <p>Are you passionate about solving IT challenges and delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make an immediate impact? If so, we have the perfect opportunity for you!</p><p>We are looking for a <strong>Help Desk Technician (Level 1 & 2)</strong> to join a growing IT consulting team. This Direct Hire/Permanent Placement role is perfect for a <strong>go-getter</strong> who loves tackling technical issues, working directly with clients, and growing their IT career.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Handle <strong>Level 1 & Level 2 tickets</strong>, troubleshooting a wide range of IT issues for clients.</li><li>Deliver an outstanding customer experience, ensuring timely and professional support.</li><li>Work with a variety of technologies, from desktops and networking to cloud-based solutions.</li><li>Collaborate with senior engineers and escalate issues when necessary.</li><li>Learn and grow in a supportive environment with <strong>long-term career potential</strong>.</li></ul> Regional Desktop Support Technician We are offering a contract to hire employment opportunity for a Desktop Support Analyst in the real estate industry, located in Delray Beach, Florida. The successful candidate will be tasked with providing technical assistance to our team, working with various technologies and systems. This role is primarily focused on ensuring the smooth operation of our computer systems and providing necessary support to our staff.<br><br>Responsibilities:<br><br>• Provide technical support for Citrix Technologies, Dell Technologies, and Mac Computers.<br>• Offer solutions and support for Microsoft and Active Directory related issues.<br>• Handle EO/IR systems and ensure their proper functioning.<br>• Responsible for asset tagging and maintaining a detailed inventory of all hardware and software assets.<br>• Oversee the deployment of new systems and technologies within the organization.<br>• Provide deskside support to users, assisting with any hardware or software issues they may encounter.<br>• Responsible for the configuration management of systems, ensuring they are set up properly for users.<br>• Troubleshoot and resolve any technical issues in a timely and efficient manner.<br>• Maintain a high level of knowledge regarding the company's software and hardware.<br>• Collaborate with other IT team members to provide top-notch support and ensure the smooth operation of technology within the company. Desktop Support Analyst | Desktop Technician We are looking for a Desktop Support Analyst to join our team in CEDAR RAPIDS, Iowa. This role is crucial in our IT department, where you will be responsible for providing technical support to both local and remote users, resolving hardware and software issues, and maintaining accurate records of technical issues and actions taken. This is a long-term contract employment opportunity.<br><br>Responsibilities:<br>• Provide desktop support to local and remote users in line with established policies and procedures<br>• Identify, research, and resolve a variety of computer hardware and software issues<br>• Implement appropriate solutions to resolve computer problems <br>• Maintain accurate records of daily data communication transactions, issues, and remedial actions taken<br>• Monitor user accounts and take appropriate action when necessary<br>• Utilize skills in DNS, Active Directory, Desktop Support, PC Desktop - Workstation, Workstations to troubleshoot and resolve issues<br>• Present complex technical information in a concise and understandable format for non-technical users<br>• Contribute to a dynamic and positive team environment through effective communication and problem-solving skills. Telecommunications Specialist We are actively searching for a Telecommunications Specialist to be a part of our team in the Real Estate & Property industry, based in San Diego, California. The role offers a long-term contract employment opportunity. As a Telecommunications Specialist, you will be tasked with handling service repairs for phone lines and internet connectivity, managing property main numbers, and ensuring the accuracy of billing charges. You will also coordinate with third-party technicians and handle the relocation or addition of cabling.<br><br>Responsibilities:<br>• Handle service repairs for phone lines in collaboration with each carrier.<br>• Manage and rectify any issues regarding internet connectivity.<br>• Ensure the accuracy and organization of billing and copies.<br>• Coordinate with the provider for any relocation or addition of cabling.<br>• Oversee the management of property's main numbers.<br>• Apply Yardi roll-over where applicable for main numbers.<br>• Troubleshoot any issues regarding Telecom and Internet Access.<br>• Dispatch and coordinate with third-party technicians. Network Engineer/Field tech We are seeking a proficient Network Engineer/Field Tech to join our team based in Sarasota, Florida, United States. This role encompasses a variety of tasks related to the design, implementation, and maintenance of network infrastructure, with a focus on enhancing performance and security. You will also have the chance to guide entry level members of the team, ensuring that everyone is updated on the latest networking technologies. This position offers a contract to permanent employment opportunity.<br><br>Responsibilities<br>• Design, implement and maintain both LAN and WAN network infrastructure<br>• Troubleshoot complex network issues to ensure optimal performance<br>• Implement necessary security measures to protect network infrastructure<br>• Guide entry level team members and provide training on emerging technologies<br>• Develop and evaluate project cost estimates for new networking technologies, services, and equipment<br>• Make recommendations on the selection of vendor products, services, and new network solutions<br>• Collaborate with other business centers, offices, and IT organizations to assure compatibility and interoperability with other hardware, applications, and systems<br>• Handle Work Orders related to administration and maintenance of network technologies, including routers, switches, VPNs, and WLANs<br>• Perform network add/move/change activities, including cable installs, port activations, and equipment installations<br>• Maintain accurate network documentation, including TCP/IP Database, LAN Diagrams, WAN diagrams, and backup equipment configurations.