92 results for Learning Specialist jobs

Collections Specialist

Columbus, OH
onsite
Contract / Temporary to Hire
24 - 27 USD / Hourly
We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization. Responsibilities:• Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments.• Monitor and analyze account balances to identify overdue payments and take appropriate action.• Communicate effectively with clients to resolve payment issues and maintain positive relationships.• Review and process billing statements to ensure accuracy and compliance with company policies.• Collaborate with internal teams to address discrepancies and coordinate collection strategies.• Utilize Microsoft Excel to track collection activities and generate reports.• Develop and implement strategies to improve collection processes and reduce outstanding receivables.• Maintain detailed and organized records of all collection activities for audit purposes.
2026-03-02T00:00:00Z

Collections Specialist

Fishers, IN
onsite
Contract / Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures. Responsibilities: • Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups. • Utilize accounting software systems and CRM tools to track and update account statuses. • Handle inbound calls related to billing inquiries and payment resolutions. • Facilitate claim administration and resolve disputes effectively. • Process and reconcile accounts receivable transactions with attention to detail. • Collaborate with internal teams to ensure compliance with company policies and procedures. • Generate reports and analyze data to identify trends and improve collection strategies. • Adapt to flexible work hours while maintaining productivity and meeting deadlines. • Demonstrate proficiency in SAP and other relevant systems to support operational needs. • Provide exceptional customer service while addressing account-related concerns.
2026-02-18T00:00:00Z

Collections Specialist

Wixom, MI
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension. Responsibilities: • Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients. • Monitor and track debt using Excel to ensure accurate and up-to-date records. • Collaborate with internal teams to process cash applications and resolve payment discrepancies. • Maintain detailed documentation of collection activities and ensure compliance with company policies. • Communicate effectively with customers to negotiate payment plans and resolve disputes. • Analyze aging reports to prioritize collection efforts and meet recovery targets. • Provide regular updates to management on collection progress and challenges. • Utilize relevant software tools to streamline collection processes and improve efficiency.
2026-02-12T00:00:00Z

Collections Specialist

San Antonio, TX
onsite
Permanent
60000 - 65000 USD / Yearly
We are looking for a skilled Collections Specialist to join our team in San Antonio, Texas. This role is crucial in managing outstanding accounts, ensuring timely collections, and maintaining accurate financial records. If you excel in QuickBooks Online and have a passion for process improvement, we invite you to contribute to our dynamic and collaborative environment. Responsibilities: • Oversee the collections process to ensure timely follow-up on overdue invoices and outstanding accounts. • Develop strategies to reduce aged receivables and improve overall accounts receivable performance. • Utilize QuickBooks Online to generate invoices, update payment records, and monitor customer accounts. • Communicate with clients to resolve payment discrepancies, disputes, or issues professionally and efficiently. • Collaborate with internal teams, including accounting, sales, and customer service, to address account-related concerns. • Identify opportunities for process improvements and implement solutions to enhance the efficiency of collections workflows. • Prepare comprehensive reports on accounts receivable, including aging summaries and collection activities, for management review. • Ensure compliance with applicable collection laws and regulations by staying informed of industry standards and best practices.
2026-02-20T00:00:00Z

Collections Specialist

Maywood, IL
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Maywood, Illinois. In this Contract to permanent position, you will play a crucial role in managing customer accounts, ensuring timely payments, and maintaining positive customer relationships within a non-profit organization. This role requires strong analytical and communication skills to handle inquiries, oversee billing activities, and support collection efforts effectively. This is a PART TIME role 20-25hrs a week. Responsibilities:• Monitor customer accounts daily to identify overdue payments and address delinquency issues.• Conduct outbound calls to collect payments while fostering positive relationships with customers.• Prepare and send correspondence to encourage prompt payment of outstanding balances.• Negotiate and establish payment agreements in alignment with organizational guidelines.• Follow up promptly on payment arrangements to ensure compliance and resolve any issues.• Respond to customer inquiries regarding utility bills, payments, and account discrepancies.• Accurately input new customer information into the billing system to maintain accurate records.• Compile detailed reports on collection activities and payment statuses.• Recommend actions for service disconnection based on account history and prepare supporting documentation.• Collaborate with the code enforcement division to address inquiries about outstanding balances. The salary range for this position is $21 to $24. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-03-06T00:00:00Z

Collections Specialist

Oceanside, CA
onsite
Temporary
26 - 28 USD / Hourly
A growing healthcare services organization in Oceanside is seeking a compassionate but firm Collections Specialist to manage patient and insurance receivables. The ideal person is patient, detail-oriented, and comfortable navigating billing systems, EOBs, and insurance portals. If you enjoy investigative work, problem-solving, and helping patients understand their balances, this is an excellent long-term role. What You’ll Do<ul><li>Contact patients and insurance providers regarding outstanding balances</li><li>Review EOBs, remits, and denial codes to determine next steps</li><li>Follow up on rejected claims, billing discrepancies, and incomplete submissions</li><li>Update patient accounts, insurance info, and billing notes with strong accuracy</li><li>Coordinate with Billing, Front Desk, and Clinical teams to resolve claim issues</li><li>Set up payment plans, process patient payments, and manage hardship arrangements</li><li>Prepare weekly aging reports, collections status updates, and month-end summaries</li><li>Support insurance re-submissions, corrections, and appeals processes</li><li>Maintain professionalism and empathy during patient financial discussions</li></ul>
2026-03-03T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Contract / Temporary to Hire
27.398 - 31.724 USD / Hourly
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes. Responsibilities: • Communicate with customers to address past-due accounts and discuss payment options. • Negotiate and establish payment arrangements to resolve outstanding balances effectively. • Perform skip tracing to locate customers and gather necessary information. • Prepare and distribute collection correspondence, including notices and reminders. • Document account statuses and update customer information accurately. • Assist in resolving customer service inquiries related to billing and collections. • Support workout arrangements and manage delinquency cases. • Generate monthly reports on account delinquencies and collection activities. • Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
2026-03-05T00:00:00Z

Collections Specialist

Lebanon, TN
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in White House, Tennessee. In this role, you will focus on managing business-to-business collections while supporting accounts receivable operations. This position offers an excellent opportunity for growth and is structured as a Contract to permanent role in the manufacturing industry. Responsibilities:• Manage B2B collections activities, ensuring timely payments and resolving outstanding balances.• Monitor and process accounts receivable invoices with accuracy and efficiency.• Investigate and address issues related to payment discrepancies and deductions.• Collaborate with internal teams to streamline billing and collection processes.• Maintain thorough documentation of collection activities and communications.• Utilize SAP software to manage and oversee financial transactions.• Analyze customer accounts to identify and resolve payment concerns.• Prepare reports on collection progress and accounts receivable performance.• Provide exceptional customer service to clients while addressing payment-related inquiries.
2026-03-03T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a skilled Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will handle incoming payments, reconcile accounts, and recover outstanding balances while maintaining positive relationships with customers. This position requires strong attention to detail and expertise in collection processes. Responsibilities: • Process and post incoming payments accurately and efficiently. • Reconcile customer accounts to ensure all records are up-to-date and precise. • Contact customers to collect overdue balances while maintaining a detail-oriented and courteous approach. • Investigate and resolve discrepancies in billing and payments. • Collaborate with internal teams to address and resolve collection issues. • Generate reports detailing collection activities and account statuses. • Ensure compliance with company policies and procedures in all collection efforts. • Communicate effectively with customers to negotiate payment plans when necessary. • Maintain accurate documentation of all collection interactions and transactions. • Provide recommendations for improving collection strategies and processes.
2026-03-06T00:00:00Z

Collections Specialist

Peabody, MA
onsite
Temporary
27 - 29 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Peabody, Massachusetts. In this long-term contract role, you will play a key part in managing and improving the collections process for both commercial and consumer accounts. Your expertise in credit and billing collections will help ensure timely payments and maintain strong relationships with our clients. Responsibilities: • Manage collection efforts for commercial and consumer accounts to ensure timely payments. • Monitor outstanding balances and proactively reach out to clients to resolve overdue invoices. • Develop and implement strategies to streamline collection processes and improve efficiency. • Collaborate with internal teams to address billing discrepancies and resolve client concerns. • Maintain accurate records of collection activities and payment histories. • Analyze account data to identify trends and recommend solutions to mitigate risks. • Communicate effectively with clients, providing clear guidance on payment requirements. • Ensure compliance with company policies and regulatory guidelines during collection activities. • Prepare regular reports on collection outcomes and account statuses for management review. • Build and maintain strong client relationships to foster trust and ongoing cooperation.
2026-03-02T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Permanent
43680 - 54080 USD / Yearly
We are looking for a dedicated Collections Specialist to join our manufacturing team in Charlotte, North Carolina. In this role, you will play a vital part in managing customer accounts, resolving payment issues, and ensuring compliance with financial processes. The ideal candidate is skilled in negotiation, attentive to details, and committed to maintaining positive relationships while protecting company revenue. Responsibilities: • Collaborate with internal teams, including sales, customer service, logistics, and credit, to address payment challenges such as pricing discrepancies, proof of delivery issues, and billing errors. • Maintain accurate and detailed documentation of all communications and payment arrangements to ensure compliance and support internal reporting. • Monitor repayment plans, track missed payments, and escalate delinquent accounts when necessary. • Analyze credit exposure, review account holds, and provide recommendations regarding credit limits or restrictions. • Update notes in the accounts receivable system to reflect current account statuses and reconcile balances. • Prepare account statements and assist with month-end reporting to optimize cash flow and reduce Days Sales Outstanding. • Negotiate payment commitments with customers while maintaining strong relationships. • Work proactively with stakeholders to resolve disputes and remove obstacles to timely payment. • Conduct financial analysis and provide solutions to improve account performance. • Escalate unresolved issues to appropriate departments or management as needed.
2026-02-26T00:00:00Z

Collections Specialist

Chestnut Mountain, GA
onsite
Contract / Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients. Responsibilities:• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.• Analyze aging reports to identify overdue payments and investigate reasons for delays.• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.• Monitor and report on collections metrics, including portfolio performance and payment trends.• Maintain accurate and up-to-date customer account information using relevant systems.• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.• Communicate effectively with both local and international teams to ensure alignment in collection strategies.• Handle large-scale data sets to track and optimize collections processes.• Proactively suggest improvements to enhance efficiency in billing and collections procedures.
2026-03-06T00:00:00Z

Collections Specialist

Conyers, GA
onsite
Temporary
24 - 25 USD / Hourly
We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you. Responsibilities:• Process customer invoices accurately and efficiently while adhering to company policies.• Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.• Review and reconcile accounts to identify discrepancies and ensure timely resolution.• Manage check processing and overdraft transactions with precision and attention to detail.• Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.• Collaborate with internal teams to ensure seamless communication regarding customer accounts.• Conduct thorough reviews of invoices and ensure compliance with accounting standards.• Address customer concerns with courtesy and maintain strong relationships.• Assist in hiring processes by providing necessary documentation and support for onboarding.• Perform other accounting functions as needed to support the department's objectives.
2026-02-19T00:00:00Z

Collections Specialist

Saint Louis, MO
onsite
Temporary
0 - 0 USD / Yearly
Collections Specialist Robert Half is looking for an experienced collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance detail oriented as a part of a growing team, contact us today. Your responsibilities in this role · Handle inbound and outbound collections calls · Lead all billing and reporting activities according to deadlines · Handle all vendor inquiries · Maintain and update customer files to ensure data integrity · Call on all past due amounts and record all results in the system · Record all customer payments to the correct reports Please apply online or through our Robert Half app
2026-02-20T00:00:00Z

Collections Specialist

Chesterfield, MO
onsite
Temporary
0 - 0 USD / Yearly
Collections Specialist Our company is actively seeking a detail-oriented and motivated Collections Specialist to join our team on an ongoing basis. This position is ideal for individuals who excel at building relationships, resolving billing issues, and ensuring timely payments. Key Responsibilities: Contact clients to collect outstanding payments and resolve past-due accounts Research and investigate account discrepancies and payment delays Maintain accurate records of all communications and collection activities Coordinate with internal teams to resolve billing issues and disputes Prepare and distribute regular reports on collection status and aging accounts Adhere to all applicable laws and regulations in the collections process Provide excellent customer service while balancing company objective Why Join Us? Supportive and detail oriented team environment Ongoing role with potential for advancement Exposure to a variety of clients and industries Advance your career in collections—apply today online or through our Robert Half app!
2026-03-06T00:00:00Z

Collections Specialist

Tacoma, WA
onsite
Temporary
20 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Federal Way, Washington. This is a long-term contract position that offers the opportunity to grow in the collections field while working with a supportive team. The role involves working with customers to ensure timely payments and maintaining accurate records, either through inbound calls assisting customers or outbound calls encouraging payments. Responsibilities:• Handle inbound customer calls, assisting with payments and addressing basic inquiries.• Manage outbound calls to remind customers of upcoming payments and encourage timely transactions.• Process payments accurately and input data into the system.• Transfer complex issues, such as insurance lapses or buyout inquiries, to senior team members.• Maintain a personal list of clients, focusing on meeting collection goals.• Collaborate with the team to ensure consistent communication and efficiency in operations.• Utilize software tools such as InfoLease, Salesforce, and Microsoft Office Suite to manage collections processes.• Uphold excellent customer service standards in every interaction.• Monitor account statuses and follow up on overdue payments.• Contribute to the overall success of the collections team by meeting performance targets.
2026-03-02T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Greensboro, North Carolina. This long-term contract position is ideal for someone who is detail oriented and has expertise in business-to-business collections and accounts receivable processes. If you excel in managing payment discrepancies and ensuring timely billing resolutions, we encourage you to apply. Responsibilities: • Handle business-to-business collections by contacting clients to resolve outstanding balances. • Investigate and correct misapplied payments to ensure accurate financial records. • Maintain detailed documentation of all collection activities and communications. • Collaborate with internal teams to address account discrepancies and improve payment processes. • Monitor accounts receivable balances and follow up on overdue invoices. • Apply established credit and collection policies to minimize risks and improve cash flow. • Provide regular updates and reports on collection efforts and account statuses. • Communicate effectively with customers to address billing concerns and negotiate payment arrangements. • Analyze account histories to identify payment trends and potential issues. • Ensure compliance with company policies and industry regulations during collection activities.
2026-03-02T00:00:00Z

Collections Specialist

Miami, FL
onsite
Permanent
50000 - 52000 USD / Yearly
We are looking for a skilled Collections Specialist to join our team in Miami, Florida. The ideal candidate will excel in managing accounts receivable processes and resolving payment discrepancies while maintaining a high level of organization and attention to detail. This role requires proficiency in utilizing Excel for reporting and analysis, as well as expertise in negotiating payment arrangements effectively. Responsibilities:• Monitor and manage aging reports to ensure timely collection of outstanding balances.• Utilize Excel to organize and analyze data, including the use of pivot tables and VLOOKUP functions.• Post payments accurately and reconcile accounts receivable to maintain financial accuracy.• Investigate and resolve discrepancies in accounts, ensuring all issues are addressed promptly.• Negotiate payment arrangements with clients to facilitate successful collections.• Maintain detailed and organized records of all collection activities.• Communicate effectively with customers to address billing concerns and resolve disputes.• Identify opportunities to streamline collection processes and improve efficiency.• Collaborate with internal teams to ensure accurate billing and payment tracking. Call if you want to hear more about it. janet.silva@roberthalfcom 786-393-4588
2026-02-24T00:00:00Z

Collections Specialist

Indianapolis, IN
onsite
Permanent
43000 - 63000 USD / Yearly
We are looking for a dedicated Collections Specialist to join our team in Indianapolis, Indiana. In this role, you will play a key part in managing overdue accounts and ensuring compliance with federal and state regulations. Your work will focus on providing personalized solutions to borrowers while maintaining organizational standards and promoting financial wellness. Responsibilities: • Manage moderately overdue accounts, including auto loans, mortgages, credit cards, and student loans, to prevent charge-offs while adhering to relevant laws and company policies. • Recommend effective loss mitigation strategies to resolve delinquencies and encourage consistent payments. • Handle alerts and notifications related to impound cases, ensuring timely and accurate processing. • Ensure proper issuance of right-to-cure notices and final demand letters prior to initiating foreclosure or repossession. • Coordinate door-knock efforts to engage borrowers before accounts are charged off. • Process cases involving deceased borrowers, including filing claims through Probate Finder. • Perform skip-tracing activities to gather updated information about borrowers. • Support lower-tier delinquency accounts as needed, contributing to overall team performance.
2026-02-18T00:00:00Z

Collections Specialist

West Henrietta, NY
onsite
Temporary
22 - 26 USD / Hourly
We are seeking a detail-oriented and results-driven Collections & Accounts Receivable Specialist to join our team. This individual will be responsible for managing outstanding accounts, ensuring timely payments, and maintaining accurate financial records. The ideal candidate has strong communication skills, prior collections experience, and the ability to work independently in a fast-paced environment. Key Responsibilities:<ul><li>Manage and monitor accounts receivable aging reports</li><li>Conduct outbound collection calls and follow up on past-due accounts</li><li>Resolve billing discrepancies and customer payment issues</li><li>Post payments and perform cash applications accurately</li><li>Maintain accurate documentation of customer interactions</li><li>Collaborate with internal departments to resolve account concerns</li><li>Prepare AR reports and provide updates to management as needed</li></ul>
2026-03-04T00:00:00Z

Collections Specialist

Kings Park, NY
onsite
Temporary
26 - 28 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Smithtown, New York. This is a long-term contract position offering an excellent opportunity for individuals with experience in credit and collections to contribute to a dynamic and detail-oriented environment. The ideal candidate will play a key role in managing accounts receivable inquiries and ensuring smooth communication with business-to-business clients. Main Duties:• Handle inbound calls from B2B customers to address accounts receivable inquiries, including disputes, payment notices, and invoice requests.• Process payments efficiently while maintaining high standards of customer service.• Create and manage internal tasks related to customer inquiries and follow-ups.• Provide accurate and timely responses to invoice and statement requests from clients.• Collaborate with internal teams to resolve discrepancies and ensure seamless account management.• Maintain detailed records of customer interactions and transactions.• Identify and escalate unresolved issues to the appropriate department for resolution.• Ensure compliance with company policies and procedures in all collections activities.• Develop and maintain strong relationships with clients to foster trust and reliable communication.
2026-03-06T00:00:00Z

Collections Specialist

Syracuse, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Syracuse, New York. In this long-term contract role, you will play a key part in ensuring the timely recovery of outstanding balances while maintaining positive relationships with clients. This position offers an excellent opportunity to apply your expertise in collections and financial services within a fast-paced and dynamic environment. Responsibilities: • Initiate and manage outbound collection calls to recover overdue payments from clients. • Handle inbound inquiries related to billing and collections, providing clear and thorough assistance. • Monitor and update accounts receivable records to ensure accuracy and compliance. • Collaborate with internal teams to resolve discrepancies and streamline collection processes. • Utilize accounting software and CRM tools to track payment statuses and document communication. • Ensure adherence to company policies and industry regulations during all collection activities. • Prepare reports on collection efforts and outstanding balances for management review. • Assist with claim administration and billing functions as needed. • Analyze accounts to identify and prioritize high-risk collections. • Maintain confidentiality and professionalism while handling sensitive financial information.
2026-03-06T00:00:00Z

Collections Specialist

Stamford, CT
onsite
Temporary
25 - 33 USD / Hourly
Collections Specialist – Onsite (Stamford)Overview:Our client is seeking a dedicated Collections Specialist with strong Accounts Receivable (AR), cash application, and advanced Excel skills. The ideal candidate will have experience working in a large ERP (Enterprise Resource Planning) system and be comfortable in a fast-paced, collaborative, onsite environment in Stamford.Key Responsibilities:<ul><li>Manage collection activities for assigned accounts to ensure timely payments and minimize delinquencies.</li><li>Process and apply incoming cash receipts accurately to customer accounts in the ERP system.</li><li>Monitor aging reports and proactively follow up with clients via phone, email, and other communication channels to resolve payment issues.</li><li>Research and resolve unapplied cash, short payments, and discrepancies.</li><li>Collaborate with internal departments (Sales, Customer Service, Billing) to resolve customer queries and escalations.</li><li>Prepare regular reports and analyses of AR status and collection progress using advanced Excel functions.</li><li>Document collection efforts and maintain accurate records in compliance with company policies.</li></ul>
2026-03-05T00:00:00Z

Collections Specialist

South Jordan, UT
onsite
Temporary
24 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Utah. This is a temp to hire role, you will be responsible for managing B2B collections while maintaining attentive relationships with clients. This position requires excellent communication skills and a strong understanding of credit and billing processes. Responsibilities:• Manage collection activities to ensure timely payments.• Communicate effectively with clients through phone calls and email to address outstanding balances.• Oversee billing and collection processes, ensuring accuracy and compliance with company policies.• Perform credit evaluations to support collection efforts and minimize risk.• Maintain detailed records of collection activities and provide regular reports to the management team.• Collaborate with internal departments to resolve disputes and clarify payment discrepancies.• Develop and implement strategies to improve collection rates and reduce overdue accounts.• Handle B2B collections with attention to detail and efficiency.• Ensure compliance with all relevant regulations and industry standards.• Provide exceptional customer service to maintain positive relationships with clients
2026-03-06T00:00:00Z

Collections Specialist

Carlsbad, CA
onsite
Temporary
25 - 27 USD / Hourly
Robert Half is partnering with a well-established manufacturing & distribution company in Carlsbad that is expanding their credit and collections team. They’re seeking a Collections Specialist who is confident, persistent, and professional — someone who enjoys digging into aging reports, resolving discrepancies, and building relationships with customers to maintain healthy cash flow. This role offers visibility across accounting, operations, and sales in a collaborative environment where communication and follow-through are essential. What You’ll Do<ul><li>Manage a high-volume collections portfolio for domestic and international customers</li><li>Conduct proactive outreach via phone, email, and customer portals to resolve past-due balances</li><li>Investigate short pays, deductions, chargebacks, and unapplied cash with accuracy</li><li>Review and reconcile AR aging, apply payments, research variances, and resolve account discrepancies</li><li>Work cross‑functionally with Sales, Customer Service, and Shipping to confirm order status, credits, and disputes</li><li>Maintain detailed notes, documentation, and follow-up logs to support reporting needs</li><li>Process credit memos, write-offs, adjustments, and payment plans as needed</li><li>Support month-end: aging reports, collections metrics, cash forecast support, and SOX-lite documentation</li><li>Assist with credit checks, new customer setup, and risk evaluations</li></ul>
2026-03-03T00:00:00Z

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