<p>Robert Half is searching for a service-oriented <strong>Desktop Support Technician </strong>to provide day-to-day technical support for end users in a dynamic, people-first environment tribal organization in Arlington, WA. This role requires strong technical fundamentals, excellent customer service skills, and the confidence to set boundaries when needed. The ideal candidate is a proactive problem-solver who thrives in environments with strong personalities and deeply rooted cultural values.</p><p><br></p><p><strong>Duration: </strong>2 months with potential to extend</p><p><strong>Location: </strong>100% Onsite in Arlington, WA </p><p><strong>Schedule:</strong> 6am – 2pm (during training) | 7am – 3pm (after training)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide daily desktop support, including setup, configuration, and troubleshooting of workstations and peripherals</li><li>Resolve and track incidents and requests through Jitbit ticketing system</li><li>Troubleshoot Microsoft 365 and other core applications, including Epic and Methasoft</li><li>Manage user accounts, permissions, and access through on-prem Active Directory</li><li>Support Windows 11 environments following a recent OS upgrade</li><li>Diagnose and resolve basic network connectivity and hardware issues</li><li>Deliver high-quality customer service while supporting users with varying technical skill levels</li></ul><p><br></p>
We are looking for an experienced AVP of Technology to join our team in Midland, Texas. This leadership role is ideal for a proactive and hands-on individual who thrives in a fast-paced environment and enjoys driving impactful projects. The successful candidate will oversee technical operations, collaborate with cross-functional teams, and ensure the seamless integration of technology solutions to support organizational goals.<br><br>Responsibilities:<br>• Lead and manage day-to-day IT operations, ensuring systems and networks run efficiently and securely.<br>• Oversee project planning and execution, delivering technology solutions that align with organizational objectives.<br>• Collaborate with internal teams and external vendors to implement and optimize IT systems and processes.<br>• Provide technical leadership in areas such as network security, system administration, and hardware/software management.<br>• Develop and enforce security policies, manage patch updates, and address vulnerabilities to safeguard organizational data.<br>• Administer tools and platforms such as Microsoft 365, Fortinet firewalls, Meraki, and other security technologies.<br>• Manage scripting tasks using languages like PowerShell or Python to automate processes and improve efficiency.<br>• Monitor and maintain antivirus control software, ensuring systems are protected against threats.<br>• Prioritize and escalate technical issues, providing timely resolutions to meet user expectations.<br>• Ensure compliance with industry standards and best practices across all IT operations.
<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>2–5 years of experience developing applications using .NET frameworks (C#, ASP.NET, .NET Core).</li><li>Proficient in object-oriented programming and design patterns.</li><li>Solid understanding of RESTful services, SOAP, and web technologies.</li><li>Experience with relational databases such as SQL Server or Oracle.</li><li>Familiarity with front-end technologies like JavaScript, HTML, CSS is a plus.</li><li>Knowledge of source control systems (e.g., Git, TFS).</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work both independently and in a team-oriented environment.</li><li>Good communication and interpersonal skills.</li></ul><p><br></p>
We are looking for an experienced Network Engineer to join our team in San Antonio, Texas. In this Contract to permanent position, you will play a key role in designing, optimizing, and maintaining network infrastructure and security across the organization. This role offers an exciting opportunity to collaborate with diverse teams and contribute to the efficiency and reliability of enterprise-level networks.<br><br>Responsibilities:<br>• Design, configure, and maintain network services to ensure optimal performance and reliability.<br>• Analyze and resolve complex network and infrastructure issues, providing advanced troubleshooting support.<br>• Respond to escalated network-related tickets and conduct root cause analysis to prevent future occurrences.<br>• Collaborate with cross-functional teams to implement secure and efficient network solutions.<br>• Develop automation tools to streamline network provisioning and administration processes.<br>• Identify opportunities for improving network infrastructure and security, presenting recommendations to management.<br>• Create and maintain detailed documentation and procedures for network engineering and administration.<br>• Plan, test, and configure network infrastructure and security systems to support organizational needs.<br>• Mentor and guide team members, fostering knowledge sharing and skill development.
<p>We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.</p><p>• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.</p><p>• Implement and maintain network-based security solutions while establishing data privacy policies.</p><p>• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.</p><p>• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.</p><p>• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.</p><p>• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.</p><p>• Maintain detailed security architecture documentation and provide periodic reports on security posture.</p><p>• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.</p><p>• Monitor and manage security devices to protect systems from internal and external threats.</p>
<ul><li>Design, develop, test, and maintain applications using .NET frameworks (C#, ASP.NET, .NET Core).</li><li>Collaborate with cross-functional teams to deliver high-quality software solutions on time.</li><li>Implement RESTful APIs and SOAP services, ensuring best practices in security and performance.</li><li>Write clean, efficient, and well-documented code following object-oriented principles and design patterns.</li><li>Integrate applications with relational databases such as SQL Server or Oracle, including writing optimized queries and procedures.</li><li>Participate in code reviews, troubleshooting, and performance tuning.</li><li>Utilize version control systems such as Git or TFS for code management.</li><li>Work in an agile, team-oriented environment, and participate in sprint planning, standups, and project meetings.</li><li>Collaborate with front-end developers; familiarity with JavaScript, HTML, and CSS is a plus.</li><li>Communicate effectively with technical and non-technical stakeholders.</li></ul><p><br></p>
We are looking for an experienced Senior Systems Administrator to join our team in Wilmington, Delaware. In this role, you will manage and optimize critical technology infrastructure, ensuring high performance, security, and reliability across systems and applications. The ideal candidate will have strong technical expertise and leadership skills to oversee enterprise environments and support organizational goals.<br><br>Responsibilities:<br>• Design, implement, and maintain servers, storage solutions, virtualization platforms, and network systems to ensure optimal performance and reliability.<br>• Lead the deployment and management of key technology infrastructure, aligning systems with business objectives and operational needs.<br>• Monitor and enhance enterprise systems to prioritize resilience, business continuity, and collaboration among team members.<br>• Oversee the health, performance, and lifecycle planning of infrastructure, including budgeting for servers, cloud solutions, and network resources.<br>• Collaborate with application owners to manage and improve core firm applications such as document management, billing systems, and integrations.<br>• Supervise and mentor system administration staff, delegating tasks, ensuring system documentation, and driving improvements.<br>• Administer and maintain Active Directory, Group Policy, and identity services to keep systems secure and supported.<br>• Develop and implement robust backup, disaster recovery, and restore procedures, conducting regular tests with relevant stakeholders.<br>• Refine and enforce infrastructure and application standards, including change management, monitoring processes, and incident response protocols.<br>• Act as an escalation point for complex system or application issues, coordinating with vendors and internal teams to resolve challenges.
<p>As the Software Engineer, you will be responsible for designing and developing automated solutions and system integrations to optimize our business operations. You will be a key player in gathering requirements from non-technical stakeholders, translating them into technical specifications, and ensuring that the delivered solutions meet their needs. You will be responsible for fostering and maintaining strong relationships with stakeholders, ensuring they have confidence in the technology solutions that support their business processes. Your advanced skills in solution design, AWS, and programming languages will be critical to delivering scalable, reliable, and impactful solutions. </p><p><br></p><p><br></p><p>Automation Development: Design, develop, and oversee the maintenance of automation scripts and tools to streamline and optimize business processes.</p><p>Cloud Integration: Architect and manage integrations between various systems and AWS services, ensuring seamless data flow and system interoperability.</p><p>Solution Design: Architect scalable and reliable integration solutions that align with business requirements and technical constraints.</p><p>Testing & Validation: Oversee and participate in the testing of automation and integration solutions to ensure functionality, reliability, and security.</p><p>Documentation: Maintain detailed documentation of automation processes, integration workflows, and system configurations.</p><p>Continuous Improvement: Lead efforts to identify opportunities for process improvements, proposing and implementing innovative automation solutions across the organization.</p><p>Support & Troubleshooting: Provide high-level support for existing automation and integration solutions, troubleshooting issues, and implementing fixes as necessary.</p><p><br></p><p><br></p><p><br></p>
<p>Position Overview</p><p>As the Sr. Network Engineer, you will play a critical role in shaping and establishing network standards to ensure optimal performance and security. Analyzing and resolving complex network related issues for seamless operation. Conduct comprehensive analysis and testing of all elements within network infrastructure and design secure nationwide networks that align with business objectives and establishes standards to guide implementations. This position requires a proactive individual with strong analytical skills and a deep understanding of network design and security. </p><p>Key Responsibilities</p><p>• Designs secure network solutions that maximize the sharing of applications, information, and resources across the company.</p><p>• Coordinates with multiple vendors/departments to procure network-related hardware, software, and services.</p><p>• Investigates and resolves problems, inefficiencies, and performance issues.</p><p>• Evaluates, tests, recommends, and implements specific network solutions.</p><p>• Develops advanced/leading-edge technologies and/or concepts.</p><p>• Mentor junior network admin and engineer.</p><p>• Independently analyzes and provides innovative solutions to network engineering and design projects.</p><p>• Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM’s standard network technology stack.</p><p><br></p>
<p>We are seeking a <strong>hands-on technical manager</strong> to lead and actively contribute to the design, implementation, and operation of enterprise IT infrastructure. This role combines leadership with deep technical expertise, focusing on <strong>data center technologies, networking, virtualization, and cloud platforms</strong> to ensure reliability, performance, and security across hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a <strong>technical lead</strong>, actively configuring, troubleshooting, and optimizing infrastructure systems.</li><li>Manage and participate in the administration of <strong>data center technologies</strong>, including servers, storage, and <strong>VMware virtualization</strong>.</li><li>Design and maintain <strong>enterprise networking solutions</strong>, including <strong>SD-WAN</strong>, network segmentation, and advanced security practices.</li><li>Lead <strong>cloud architecture and migration projects</strong>, with hands-on experience in <strong>Azure</strong> and hybrid cloud environments.</li><li>Implement and manage <strong>Infrastructure as Code (IaC)</strong> and <strong>DevOps practices</strong> for automation and scalability.</li><li>Ensure operational excellence, cybersecurity resilience, and compliance with industry standards.</li><li>Collaborate with cross-functional teams to deliver secure, reliable, and cost-effective technology solutions.</li><li>Mentor and guide team members while remaining actively involved in technical execution.</li></ul><p><br></p>
<p>We are looking for an experienced Systems Engineer to join our team in Whitewater, Wisconsin. This role focuses on managing, configuring, and enhancing Microsoft 365 environments, including Teams and SharePoint Online, while developing automation solutions to improve efficiency. The ideal candidate will bring deep technical expertise and a proactive approach to system optimization and user support. <strong>This role is a direct hire opportunity and fully onsite, with no must be eligible to work in the U.S. opportunities at this time. </strong></p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and maintain Microsoft Teams and SharePoint Online environments to ensure optimal performance and security.</p><p>• Oversee SharePoint site collections, libraries, lists, permissions, and workflows while enforcing governance policies.</p><p>• Design and implement automation solutions using tools like Power Automate, Power Apps, and scripting languages such as PowerShell or Python.</p><p>• Collaborate with stakeholders to identify automation opportunities and improve operational workflows.</p><p>• Troubleshoot system issues, monitor performance, and apply preventive measures to ensure reliability.</p><p>• Serve as a subject matter expert on Microsoft 365 products, providing guidance on features, upgrades, and integrations.</p><p>• Develop and maintain technical documentation, procedures, and policies to support system operations.</p><p>• Participate in on-call rotations to provide 24/7 support and resolve technical incidents.</p><p>• Execute infrastructure solutions aligned with business objectives and technical standards.</p><p>• Assist in special projects and contribute to milestone achievements by providing technical expertise.</p>
<p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
We are looking for an experienced Network Engineer to design, implement, and maintain secure and efficient network solutions that support organizational goals. This role requires a proactive and analytical approach to ensure network infrastructure operates seamlessly and aligns with both current and future business requirements. The ideal candidate will have a strong background in network design, troubleshooting, and security protocols.<br><br>Responsibilities:<br>• Design secure network architectures that optimize resource sharing and enhance application performance.<br>• Collaborate with vendors and departments to procure hardware, software, and services related to network operations.<br>• Diagnose and resolve complex network inefficiencies and performance issues.<br>• Evaluate, test, and implement network solutions tailored to organizational needs.<br>• Develop innovative technologies and concepts to improve network functionality.<br>• Mentor less experienced network administrators and engineers to enhance team expertise.<br>• Provide independent analysis and creative solutions for network engineering and design projects.<br>• Create strategies for integrating acquired companies into standardized network technology frameworks.<br>• Ensure disaster recovery systems and business continuity plans are robust and effective.
We are looking for an experienced IT Director to lead and oversee technology operations and strategy in San Marcos, Texas. This role emphasizes leadership in IT and OT systems, with a focus on manufacturing environments and industrial cybersecurity. The ideal candidate will combine technical expertise with strategic vision to drive innovation and operational excellence.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and manufacturing operations.<br>• Oversee the integration and management of SAP S/4HANA systems and shop-floor technologies.<br>• Lead efforts in IT/OT cybersecurity, ensuring compliance with industry standards and frameworks.<br>• Design and scale IT and OT architecture to support operational efficiency and innovation.<br>• Manage IT infrastructure, helpdesk, cloud environments, and vendor relationships.<br>• Collaborate with cross-functional teams to support data analytics and informed decision-making.<br>• Build and lead a high-performing technical team, ensuring effective collaboration with external vendors.<br>• Drive project and change management initiatives to improve processes and systems.<br>• Ensure robust risk management and compliance practices across IT and OT systems.<br>• Engage frequently on-site with shop floor teams to address operational technology needs.
<p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst I to join our team in Dayton, Ohio, supporting a non-profit organization. In this role, you will provide Tier 1 technical assistance and customer support, ensuring smooth resolution of basic IT issues. This position is Contract to permanent, offering an excellent opportunity to grow your career in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond to incoming technical support requests via phone, email, or chat, ensuring timely and accurate assistance.<br>• Diagnose and troubleshoot basic network issues, including connectivity problems and user access concerns.<br>• Provide exceptional customer service in a call center environment, maintaining professionalism and empathy in all communications.<br>• Document issues and resolutions comprehensively to enhance knowledge sharing and improve future support processes.<br>• Assist users with software-related inquiries, offering clear guidance and solutions.<br>• Collaborate with team members to escalate complex issues to higher support tiers when necessary.<br>• Maintain confidentiality while handling sensitive information and adhere to organizational policies.<br>• Stay updated on emerging technologies and internal systems to provide informed support.<br>• Prioritize and manage multiple tasks effectively in a fast-paced environment, ensuring high levels of accuracy and efficiency.
We are looking for a skilled and proactive Systems Administrator to join our team in Urbandale, Iowa. This Contract to permanent position involves overseeing server and network systems, managing system security, and ensuring optimal performance of IT resources. The ideal candidate will bring expertise in system administration, network maintenance, and user support while consistently delivering high-quality service.<br><br>Responsibilities:<br>• Manage servers and network systems, ensuring they are consistently updated and documented.<br>• Administer user accounts and group policies in Active Directory, while providing support for storage and backup systems.<br>• Monitor and maintain system performance, applying necessary software and hardware patches.<br>• Implement and enforce security measures, including access controls, firewalls, and daily backups.<br>• Coordinate testing and deployment of server and network equipment, adhering to established policies and standards.<br>• Troubleshoot and resolve technical issues, collaborating with team members to address support incidents.<br>• Stay informed on emerging technologies, recommending innovative solutions to enhance efficiency and productivity.<br>• Train staff on new technologies and ensure compliance with organizational policies.<br>• Maintain positive working relationships and contribute to a service-oriented environment.<br>• Ensure a safe and secure working environment, adhering to confidentiality standards and corporate compliance protocols.
We are looking for a skilled Systems Administrator to join our team in Greenville, South Carolina. This role focuses on delivering Tier 1 IT support while managing and maintaining the organization's information systems and infrastructure. The position requires a proactive approach to troubleshooting, system security, and compliance with federal cybersecurity standards.<br><br>Responsibilities:<br>• Resolve Tier 1 IT support requests, including hardware, software, and connectivity issues.<br>• Deploy, configure, and maintain client and server hardware and software systems.<br>• Coordinate with vendors to obtain quotes and procure IT solutions.<br>• Identify and address software and system vulnerabilities to enhance security.<br>• Act as a liaison between staff and external service providers for system maintenance.<br>• Administer and support environments running Windows Server, Windows Client operating systems, and Linux systems.<br>• Perform network administration tasks, including managing subnets, protocols, and firewall configurations.<br>• Maintain and support common client and server hardware platforms.<br>• Develop and implement IT policies and procedures to uphold information security standards.<br>• Document configurations, troubleshooting steps, and procedures for future reference.
We are looking for a skilled Network Administrator to oversee and optimize our IT infrastructure in Lansing, Michigan. In this role, you will ensure the reliability, security, and efficiency of our network systems while providing technical support to end-users. The ideal candidate will have a proven track record in IT administration and a strong ability to manage hardware, software, and networking components.<br><br>Responsibilities:<br>• Install, configure, and maintain both hardware and software systems to ensure optimal performance.<br>• Collaborate with stakeholders to define project goals, timelines, and required resources for IT initiatives.<br>• Monitor network performance and resolve issues promptly to maintain system availability.<br>• Administer user accounts, permissions, and security settings in compliance with organizational policies.<br>• Develop and implement backup strategies and disaster recovery plans to protect critical data.<br>• Provide technical support to employees, addressing hardware, software, and network-related concerns.<br>• Maintain detailed documentation of system configurations, network layouts, and operational procedures.<br>• Ensure compliance with software licensing agreements and organizational usage policies.<br>• Configure and manage networking equipment such as switches, firewalls, and routers to optimize connectivity and security.
We are looking for a skilled Network Engineer to join our team in Santa Ana, California. In this role, you will be responsible for designing, implementing, and maintaining secure and efficient network solutions that support business operations. The ideal candidate will have a strong background in network engineering, troubleshooting, and security, with the ability to collaborate across departments and vendors. This position offers an opportunity to contribute to innovative solutions and ensure optimal network performance.<br><br>Responsibilities:<br>• Develop and implement secure network designs to optimize resource sharing and application performance across the organization.<br>• Collaborate with vendors and internal teams to procure necessary hardware, software, and services for network operations.<br>• Identify and resolve network-related issues, inefficiencies, and performance bottlenecks.<br>• Test, evaluate, and recommend network solutions that align with business objectives.<br>• Create and deploy advanced technologies to enhance network infrastructure and functionality.<br>• Conduct comprehensive analysis to provide innovative solutions for network engineering and design projects.<br>• Develop strategies for integrating and transitioning acquired companies into standardized network frameworks.<br>• Ensure the network infrastructure is aligned with security protocols, including firewalls, intrusion prevention systems, and access controls.<br>• Maintain disaster recovery environments and support business continuity efforts.<br>• Stay updated on emerging technologies and contribute to their integration within the organization.
We are looking for an experienced ERP Integration Manager to oversee the administration, optimization, and continuous improvement of Oracle Cloud Fusion applications within our organization. This role will be responsible for managing configurations, ensuring system performance, and collaborating across multiple teams to align business processes with technology solutions. The ideal candidate will bring strong leadership skills and expertise in Oracle Cloud solutions to drive innovation and efficiency.<br><br>Responsibilities:<br>• Manage and optimize Oracle Cloud Fusion applications across finance, procurement, supply chain, and project management functions.<br>• Act as the primary liaison between IT teams, business stakeholders, and external partners to ensure seamless operations and enhancements.<br>• Coordinate quarterly Oracle Cloud release cycles, including readiness reviews, regression testing, and communication of updates.<br>• Oversee change control processes, configuration management, and governance to maintain system compliance with internal standards.<br>• Collaborate with various departments to translate business requirements into effective Oracle Cloud configurations and workflows.<br>• Monitor vendor performance and ensure adherence to service level agreements (SLAs) for incident resolution and system improvements.<br>• Partner with Enterprise Architecture and Integration teams to maintain efficient system integrations using Oracle Integration Cloud and related platforms.<br>• Support reporting and analytics efforts through tools like BI Publisher and other business intelligence solutions.<br>• Provide functional and technical leadership to application analysts, system administrators, and business leads.<br>• Ensure system security, data integrity, and compliance with corporate governance and audit standards.
<p>We are looking for a highly skilled Firewall Engineer I to join our team on a long-term contract basis. Based in Corinth, Texas, this role focuses on safeguarding enterprise networks and ensuring optimal performance. The ideal candidate will have extensive experience in network architecture, cybersecurity, and incident response, playing a crucial role in maintaining system reliability and protection against cyber threats.</p><p><br></p><p>Responsibilities:</p><ul><li>Design, implement, and manage enterprise-level network infrastructure to ensure high availability and scalability.</li><li>Configure and maintain essential network devices, including routers, switches, firewalls, and load balancers.</li><li>Optimize network performance and troubleshoot issues to identify and resolve root causes effectively.</li><li>Deploy robust security solutions such as firewalls, endpoint protection, and SIEM systems to protect against cyber threats.</li><li>Conduct regular vulnerability assessments and penetration testing to identify and address security risks.</li><li>Develop and enforce network security policies and procedures that align with industry standards.</li><li>Monitor security alerts and lead incident response activities to address potential threats promptly.</li><li>Maintain comprehensive documentation of network configurations, diagrams, and processes for auditing and compliance purposes.</li><li>Collaborate with cross-functional teams, including IT Support and DevOps, to implement secure solutions.</li><li>Provide advanced technical support and training to internal teams to ensure effective use of network and security systems.</li></ul>
<p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
<p>Robert Half is seeking an experienced Business Systems Administrator to support and optimize critical enterprise systems for a company near Appleton. This role is responsible for system configuration, security, performance monitoring, and end user support. You will work closely with business stakeholders and IT teams to implement upgrades, enhance functionality, and ensure data integrity across platforms.</p><p><br></p><p>This is an opportunity to play a key role in improving operational efficiency through technology, while contributing to cross functional initiatives and long term system strategy.</p><p><br></p><p><strong>What You'll Do:</strong></p><p> • Administer and configure core business systems, including user access, security settings, workflows, and module customizations</p><p> • Monitor system performance and health metrics, proactively identifying and resolving issues to reduce downtime</p><p> • Serve as the primary point of contact for end users, troubleshooting system issues and coordinating with external vendors when needed</p><p> • Plan and implement system upgrades, patches, and enhancements in partnership with internal teams and third party providers</p><p> • Support integrations between enterprise platforms such as ERP, WMS, CRM, eCommerce, and business intelligence systems</p><p> • Perform routine data audits and integrity checks to ensure accuracy and reliability</p><p> • Create and maintain documentation including user guides, technical specifications, and standard operating procedures</p><p> • Contribute to disaster recovery and business continuity planning for mission critical systems</p><p> • Act as a subject matter expert on cross functional technology initiatives</p><p> • Recommend improvements and innovative solutions based on evolving best practices</p>
