7 results for Incident Response jobs

Disconnect Coordination Team

Houston, TX
remote
Temporary
22.1635 - 30 USD / Hourly
Role OverviewThe Telecommunications Analyst II supports the Disconnect Coordination Team (DCT) and is responsible for the end‑to‑end execution and financial realization of approved telecom disconnect activities. This role focuses on submitting and managing disconnect orders through Tangoe TEM, tracking orders to completion, ensuring inventory and billing systems are accurately updated, and validating that cost savings are fully realized and reflected in enterprise reporting.The ideal candidate has strong experience with legacy telecommunications circuits, a deep understanding of telecom billing and inventory, and a disciplined, execution‑focused approach to driving measurable cost reductions. Key Responsibilities<ul><li>Execute approved telecom disconnect activities from initiation through completion</li><li>Submit and manage disconnect orders through Tangoe TEM</li><li>Track disconnect orders to completion and resolve issues that impact execution timelines</li><li>Ensure telecom inventory and billing systems are accurately updated following disconnects</li><li>Validate realized savings and confirm cost reductions are properly captured in reporting tools</li><li>Support accurate financial reporting by ensuring disconnect activity aligns with approved savings targets</li><li>Maintain consistent communication with stakeholders and provide regular status updates</li></ul> Detailed Responsibilities<ul><li>Manage the full lifecycle of telecom disconnect orders, including submission, tracking, completion, and validation</li><li>Maintain accurate records within Tangoe TEM, inventory systems, and billing platforms</li><li>Reconcile disconnect activity against invoices and inventory to confirm billing cessation</li><li>Identify and resolve discrepancies related to disconnect execution or billing</li><li>Analyze data to confirm savings realization and support financial reporting</li><li>Document actions, outcomes, and issues in designated tracking and reporting tools</li><li>Coordinate timelines and execution activities to ensure approved actions are completed as planned</li></ul> Key InteractionsThis role works closely with both internal and external partners, including:<ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) supplier teams</li><li>Telecom carriers and service providers</li><li>Sourcing, digital, and operational support teams</li></ul>Clear, professional communication and regular coordination across stakeholders are essential to ensure alignment, meet deadlines, and drive successful outcomes.
2026-03-19T00:00:00Z

Dispatcher

Valley Center, CA
onsite
Temporary
22 - 27 USD / Hourly
Dispatching is all about timing and coordination — where quick decisions and clear communication keep operations running smoothly.A service-based company in San Diego is hiring a Dispatcher to coordinate daily schedules, routes, and service calls. This role is ideal for someone who thrives in fast-paced environments and enjoys being the central point of communication. This position works closely with drivers, technicians, and customers to ensure schedules stay on track. The right candidate will be calm under pressure, highly organized, and able to think quickly. Responsibilities<ul><li>Schedule and dispatch drivers or technicians for daily routes</li><li>Communicate with field teams and provide real-time updates</li><li>Monitor schedules and adjust for delays or changes</li><li>Handle incoming calls and service requests</li><li>Maintain accurate records of dispatch activity</li><li>Coordinate with operations and customer service teams</li><li>Ensure timely completion of jobs and services</li><li>Resolve scheduling conflicts and escalate issues when needed</li></ul>
2026-04-01T00:00:00Z

Dispatcher

Ceres, CA
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for an experienced Dispatcher to join our team in Ceres, California. This contract-to-permanent position is ideal for a proactive individual who thrives in a fast-paced environment and has a strong background in communication, coordination, and administrative tasks. If you have over three years of relevant experience and are seeking a long-term opportunity in the construction industry, we encourage you to apply. Responsibilities: • Coordinate and schedule daily operations, ensuring efficient dispatching of resources and personnel. • Answer and manage multi-line phone systems, providing timely assistance to clients and team members. • Process accounts payable transactions with accuracy and attention to detail. • Utilize QuickBooks to maintain financial records and support administrative tasks. • Communicate effectively in Spanish to conduct business and assist Spanish-speaking clients or team members. • Monitor and track job progress to ensure deadlines and project requirements are met. • Collaborate with various departments to streamline operations and resolve scheduling conflicts. • Maintain organized records of dispatch logs and other critical documentation. • Provide excellent customer service by addressing inquiries and resolving issues promptly.
2026-04-06T00:00:00Z

Dispatcher

Plymouth Meeting, PA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a highly organized Dispatcher to join a team in Plymouth Meeting, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and stability within a dynamic work environment. The ideal candidate will excel in managing high volumes of inbound and outbound calls, scheduling, and coordinating logistics with efficiency and professionalism. Responsibilities:• Handle a high volume of inbound and outbound calls, ensuring timely communication with clients and stakeholders.• Schedule and dispatch services effectively, maintaining accuracy and attention to detail.• Perform data entry tasks with precision, maintaining up-to-date records and documentation.• Coordinate logistics to ensure smooth operations and timely service delivery.• Utilize computer-aided dispatch systems to manage workflows and assignments.• Provide excellent customer service to address inquiries and resolve issues promptly.• Collaborate with team members to ensure seamless communication and operational efficiency.• Monitor and adjust schedules as needed to accommodate changing priorities.• Maintain organized records and follow company protocols to ensure compliance.• Support the team in meeting performance goals and deadlines.
2026-03-31T00:00:00Z

Dispatcher

Spokane, WA
onsite
Temporary
20 - 24 USD / Hourly
Robert Half is looking for a Dispatcher to join a local Spokane Valley based company on a contract to hire basis. Pay: $20-24/hr DOE Job duties will include:-Manage service calls, schedule and dispatch technicians, and prioritize urgent requests-Track job progress, coordinate on-call coverage, and communicate with customers before and after service-Create, update, and close service jobs in company systems and support invoicing and reporting-Order and track parts, coordinate visits based on material availability, and manage parts-only sales-Review technician time, verify payroll details, approve expenses, and assist with A/R and collections-Maintain communication across field and office teams, support leadership priorities, and help keep daily operations running smoothly
2026-03-25T00:00:00Z

Dispatcher

Atlanta, GA
onsite
Contract / Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a skilled Dispatcher to join our team in Atlanta, Georgia. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys coordinating logistics to ensure smooth operations. The role involves managing transportation services, maintaining communication with operators, and documenting daily activities to support efficient service delivery. Responsibilities: • Assign transportation services promptly while maintaining accurate check-out logs. • Coordinate stand-by or extra-board operators to address absences, service increases, or disruptions caused by traffic, vehicle issues, or emergencies. • Track attendance for operators and staff, ensuring proper records are maintained. • Allocate vehicles based on preventive maintenance schedules and capacity requirements. • Establish two-way communication with operators to provide updates on customer needs, cancellations, or route guidance. • Monitor trip statuses and operator performance, making necessary adjustments to uphold timely service. • Record and document daily operational events and scheduling data in real-time. • Collaborate with operations staff to address scheduling or passenger-related concerns effectively. • Maintain professionalism and a neat appearance while performing job duties. • Manage multiple tasks simultaneously and direct employees in their roles to ensure departmental efficiency.
2026-04-02T00:00:00Z

Dispatcher

Cedar Rapids, IA
onsite
Contract / Temporary to Hire
18 - 22 USD / Hourly
Position OverviewWe are seeking a highly organized and proactive Dispatcher to support a growing local organization's operations team on a contract-to-hire basis. This role is responsible for managing incoming service requests, dispatching field technicians, maintaining accurate documentation, and ensuring a seamless flow of communication between customers, vendors, and internal teams. This is a great opportunity to join a fast paced, dynamic team! Experience working within the skilled trades, construction, mechanical, or service industries is a strong plus. Key Responsibilities<ul><li>Answer and route incoming service requests in a professional, customer‑focused manner.</li><li>Schedule, dispatch, and adjust daily assignments for field technicians.</li><li>Communicate job details, required materials, and expectations to technicians clearly and efficiently.</li><li>Create, update, and track service orders within the company’s ERP or workflow management system.</li><li>Order or coordinate parts and materials as needed for each job.</li><li>Maintain accurate documentation, including job notes, time logs, and service reports.</li><li>Assist with expense reports, invoice preparation, and other administrative tasks as needed.</li><li>Monitor job progress throughout the day and provide updates to customers and internal teams.</li><li>Identify scheduling conflicts and resolve issues in real time to keep projects on track.</li><li>Support general office operations, data entry, and ad‑hoc administrative needs.</li></ul>
2026-04-03T00:00:00Z