Join a nonprofit organization in San Diego, CA as a Call Center Agent, where you’ll play a vital role in assisting clients and supporting meaningful programs. This hybrid position requires on-site work for the first 3-4 months for training and development, followed by a flexible hybrid schedule!
As a Call Center Agent, you’ll be the voice of the organization, communicating directly with clients and community members to address their needs, answer inquiries, and provide guidance. This is your chance to develop your career while contributing to the mission-driven work of a nonprofit dedicated to positive change.
Responsibilities:
- Respond to inbound calls and emails in a professional, empathetic, and timely manner.
- Provide accurate information about the organization’s programs, initiatives, and services.
- Assist callers in resolving issues or accessing resources, collaborating with internal teams as needed.
- Document and maintain accurate client interactions and records using CRM systems.
- Proactively identify opportunities to enhance caller experiences and recommend improvements.
- Stay informed of organizational policies to deliver consistent, high-quality service.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Robert Half’s Terms of Use.