<p>We are looking for a dedicated Dispatcher to join our team in Hudson, New Hampshire. In this long-term contract position, you will play a pivotal role in supporting technical service operations and ensuring customer satisfaction. For the right candidate this can go permanent. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule on-site service programs in collaboration with the Field Service Team and customers nationwide.</p><p>• Prepare work orders, ensuring alignment with customer purchase orders, billing, and shipping details.</p><p>• Provide technicians with detailed job information prior to dispatch to ensure service efficiency.</p><p>• Communicate updates regarding service timelines and resolve any discrepancies with customers.</p><p>• Assist with creating invoices and contracts through accurate data entry.</p><p>• Maintain service-related reports to track operations and performance metrics.</p><p>• Support continuous improvement initiatives aimed at optimizing service operations.</p><p>• Ensure adherence to established service schedules and timelines.</p><p>• Collaborate with internal teams to maintain smooth workflows.</p>
<p>We are looking for a skilled Dispatcher to join our team in Newport News, Virginia. This is a long-term contract position that offers an opportunity to play a vital role in ensuring efficient and timely service delivery to our customers. The ideal candidate will excel at managing service requests, coordinating technician responses, and maintaining strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Receive and respond to service calls within a two-hour timeframe in a high-volume environment, ensuring prompt attention to customer needs.</p><p>• Schedule all service requests within 24 hours of receipt and conduct end-of-day follow-ups for any unscheduled requests.</p><p>• Collaborate with the sales team to coordinate technician surveys for potential new business opportunities.</p><p>• Create and manage work orders, including verifying customer details, payment methods, and ensuring accurate data entry aligned with cost codes.</p><p>• Keep customers informed about technician statuses and provide updates on service progress.</p><p>• Monitor technician locations during work hours and maintain accurate dispatch board records.</p><p>• Communicate professionally and patiently with customers to address inquiries and concerns.</p><p>• Schedule warranty and service requests efficiently, dispatching technicians based on skill level, urgency, and customer requirements.</p><p>• Perform follow-ups on unresolved items, including rescheduling and ensuring all open calls are assigned and scheduled daily.</p><p>• Update customer portals and immediately address concerns, escalating issues when necessary and notifying supervisors of actions taken.</p>
<p>We are looking for a detail-oriented Dispatcher to join our team in Guadalupe, California. In this role, you will play a pivotal part in ensuring efficient communication and coordination across various operations. This is an excellent opportunity for someone who thrives in fast-paced environments and is ready to contribute their organizational and problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate schedules and job assignments to ensure timely and efficient operations.</p><p>• Utilize QuickBooks for invoicing, payment tracking, and maintaining financial records.</p><p>• Prepare and manage documentation using Microsoft Office Suite, particularly Excel.</p><p>• Handle incoming calls professionally, addressing inquiries and directing messages to appropriate personnel.</p><p>• Maintain accurate and organized records of schedules, client requests, and operational activities.</p><p>• Act as a liaison between clients, internal teams, and field crews to facilitate smooth communication.</p><p>• Work closely with field personnel to resolve scheduling conflicts and confirm availability.</p><p>• Provide timely updates on schedule changes to all stakeholders and prioritize client satisfaction.</p>
<p><strong>Job Summary</strong></p><p>The Dispatcher plays a critical role in coordinating efficient and safe transportation operations. This position serves as the central communication hub between drivers, customers, and internal teams, ensuring on-time deliveries/pickups, quick resolution of issues, and optimal routing. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and maintains calm, professional communication under pressure.</p><p><strong>Key Responsibilities</strong></p><ul><li>Receive, prioritize, and assign service requests, delivery orders, or transportation jobs to drivers in real-time</li><li>Monitor driver locations, vehicle status, and route progress using GPS and fleet-management software</li><li>Communicate clearly and frequently with drivers via phone, radio, and messaging apps regarding route changes, traffic conditions, delays, or customer requirements</li><li>Proactively resolve issues such as vehicle breakdowns, traffic delays, customer complaints, or schedule conflicts</li><li>Optimize routes and loads to improve efficiency, reduce costs, and meet delivery windows</li><li>Maintain accurate records of driver logs, delivery statuses, proof of delivery, and incident reports</li><li>Coordinate with customers to confirm appointments, provide ETA updates, and handle special instructions</li><li>Ensure compliance with DOT regulations, hours-of-service rules, safety protocols, and company policies</li><li>Assist with emergency response and after-hours/on-call coverage as needed</li><li>Prepare daily, weekly, and monthly reports on performance metrics (on-time percentage, miles driven, etc.)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p>The Dispatcher plays a critical role in coordinating efficient and safe transportation operations. This position serves as the central communication hub between drivers, customers, and internal teams, ensuring on-time deliveries/pickups, quick resolution of issues, and optimal routing. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and maintains calm, professional communication under pressure.</p><p><strong>Key Responsibilities</strong></p><ul><li>Receive, prioritize, and assign service requests, delivery orders, or transportation jobs to drivers in real-time</li><li>Monitor driver locations, vehicle status, and route progress using GPS and fleet-management software</li><li>Communicate clearly and frequently with drivers via phone, radio, and messaging apps regarding route changes, traffic conditions, delays, or customer requirements</li><li>Proactively resolve issues such as vehicle breakdowns, traffic delays, customer complaints, or schedule conflicts</li><li>Optimize routes and loads to improve efficiency, reduce costs, and meet delivery windows</li><li>Maintain accurate records of driver logs, delivery statuses, proof of delivery, and incident reports</li><li>Coordinate with customers to confirm appointments, provide ETA updates, and handle special instructions</li><li>Ensure compliance with DOT regulations, hours-of-service rules, safety protocols, and company policies</li><li>Assist with emergency response and after-hours/on-call coverage as needed</li><li>Prepare daily, weekly, and monthly reports on performance metrics (on-time percentage, miles driven, etc.)</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a growing HVAC services organization seeking a highly organized and detail-oriented Dispatcher to support daily service operations. This role is responsible for coordinating technician schedules, managing service requests, and ensuring timely response to customer needs. The ideal candidate thrives in a fast-paced environment, communicates effectively, and can balance multiple priorities while maintaining excellent customer service.</p><p><strong>Key Responsibilities</strong></p><ul><li>Schedule and dispatch HVAC technicians for service calls, maintenance appointments, and emergency requests</li><li>Monitor daily schedules and adjust assignments based on urgency, technician availability, and geographic efficiency</li><li>Serve as the primary point of contact for customers regarding appointment confirmations, updates, and service inquiries</li><li>Coordinate with technicians to ensure accurate job details, parts availability, and completion timelines</li><li>Maintain accurate service records, work orders, and job documentation in internal systems</li><li>Track job progress and follow up on open service tickets to ensure timely completion</li><li>Support billing and invoicing processes by verifying work order details and technician notes</li><li>Collaborate with operations and management to improve scheduling efficiency and customer satisfaction</li></ul><p><br></p>
<p>Our company is seeking a reliable, detail-oriented Dispatcher to join our team. The Dispatcher will play a critical role in coordinating schedules, managing communications, and ensuring efficient operations across our organization. This is an excellent opportunity if you are looking to get your foot in the door of a great company. Your will Monday and Friday onsite.</p><p><br></p><p>Responsibilities:</p><ul><li>Receive and respond to requests for service via phone, email, or internal systems</li><li>Filing and processing orders.</li><li>Communicate with field staff and clients to ensure timely and accurate service delivery</li><li>Maintain detailed logs of calls, customer information, and dispatch activities</li><li>Resolve routine issues and escalate complex matters as needed</li><li>Provide exceptional customer service in a fast-paced environment</li></ul>
<p>We are seeking a Dispatcher who will be responsible for coordinating, scheduling, and monitoring the movement of personnel, vehicles, or shipments to ensure timely and efficient operations. You will be working onsite Monday to Friday.</p><p><br></p><p>Key responsibilities:</p><p>• Receiving and prioritizing service requests, calls, or orders from clients or internal teams </p><p>• Handle phone calls and follow up with emails.</p><p>• Scheduling appointments</p><p>• Maintaining accurate records of assignments, service calls, and status updates in dispatch software or logs.</p><p>• Providing excellent customer service, addressing inquiries.</p><p>• Updating heavy data entry into internal system</p><p>• Escalating emergency issues and coordinating response as appropriate.</p><p><br></p>
<p>We are looking for a detail-oriented Dispatcher to join our team. This position offers a Contract to permanent opportunity, providing a pathway to long-term employment. The role involves managing dispatch operations efficiently while ensuring excellent customer service and accurate data entry.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate dispatch schedules and ensure timely communication with drivers and customers.</p><p>• Perform accurate data entry tasks to maintain detailed records of dispatch activities.</p><p>• Handle incoming calls and provide prompt assistance to customers.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues.</p><p>• Collaborate effectively with team members to ensure smooth operations.</p><p>• Adapt to new systems and processes, demonstrating a willingness to learn.</p><p>• Assist with bilingual communication when required to serve diverse customers.</p><p>• Monitor and report any discrepancies in scheduling or operations.</p><p>• Support occasional Saturday shifts and overtime as needed.</p><p>• Follow business casual dress code and maintain professionalism at all times.</p>
<p>Join our team as a Dispatcher and play a key role in ensuring efficient coordination and communication across our operations. This position requires a detail-oriented and organized individual who can thrive in a fast-paced environment while managing multiple priorities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Receive and prioritize service requests, dispatching personnel and resources accordingly.</li><li>Maintain clear, timely, and professional communication with field staff, clients, and other stakeholders.</li><li>Monitor the status of ongoing assignments to ensure timely completion and address any issues as they arise.</li><li>Document all dispatch activities accurately in the system.</li><li>Assist with scheduling, route planning, and resource allocation to optimize workflow.</li><li>Provide updates and support to teams in the field as needed.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Data Entry Clerk / Dispatcher to join our team. This role is ideal for professionals who thrive in fast-paced environments, possess strong organizational skills, and are committed to delivering accuracy and excellent customer service. Our client is seeking a Data Entry Specialist to help with a backlog billing project with dispatch and/or call center background. For immediate consideration email your resume today!</p><ul><li>Enter and update data into company databases and systems efficiently and accurately</li><li>Manage dispatch operations.</li><li>Communicate effectively with team members.</li><li>Maintain records and logs related to dispatch activities and data entry tasks</li><li>Monitor progress of dispatch assignments to ensure timely completion</li><li>Assist with administrative tasks as needed</li><li>This person would need to create jobs and input quoted jobs</li><li>They will need to take jobs that are complete and get them ready to invoice</li></ul>
We are looking for a Senior AEM Developer to join our team on a contract basis in Minneapolis, Minnesota. This role will involve supporting enterprise-level Adobe Experience Manager (AEM) Cloud Service implementations, ensuring technical integration, and assisting in user acceptance testing. If you thrive in fast-paced environments and excel in debugging, QA, and collaboration, this position offers a great opportunity to contribute to high-stakes projects.<br><br>Responsibilities:<br>• Collaborate with the Senior Systems Architect and Technical Lead to oversee the user acceptance testing phase and ensure successful technical integration.<br>• Provide hands-on support for enterprise-grade Adobe Experience Manager (AEM) Cloud Service implementations, with a focus on Sites.<br>• Assist in reviewing test cases, triaging defects, validating fixes, and coordinating with internal teams and external development partners.<br>• Debug and resolve frontend and backend issues, addressing authoring environment quirks and permissions or configuration challenges.<br>• Act as a liaison between development teams, QA personnel, and business stakeholders to ensure smooth communication and issue resolution.<br>• Utilize strong communication skills to articulate technical issues clearly and escalate or unblock problems promptly.<br>• Support CI/CD pipeline processes and configurations related to AEM Cloud.<br>• Contribute to the configuration and optimization of Dispatcher setups.<br>• Provide input on Agile workflows, Jira processes, and issue tracking mechanisms.<br>• Assist in triaging basic frontend issues involving HTML, CSS, and JavaScript.
<p><strong>Robert Half Permanent Placement</strong> is partnering with a <strong>Manufacturing & Distribution</strong> company in <strong>Tonawanda, NY</strong> on their search for an <strong>Office and Dispatch Manager</strong> to join their team. Starting salary is <strong>$55,000 - $65,000</strong> based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.</p><p><br></p><p><strong>Please note</strong>: this is a variable shift position with eventual focus on west coast hours and some weekend responsibilities. First 90 days will be in office 8-5 M-F. After 90 days, you will switch to a hybrid role with two consecutive days off during the week and an eventual shift to 12 PM - 8PM with some weekend remote work. This is for someone who enjoys a non-traditional schedule!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>
