Browse jobs Find the right job type for you Explore how we help job seekers Finance and Accounting Technology Marketing and Creative Administrative and Customer Support Legal Preview candidates Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Administrative and Customer Support Legal Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2025 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Diversity and inclusion Browse jobs Find your next hire Our locations

431 results for Desktop Support Analyst

Desktop Support Analyst <p>We are seeking a Desktop Support Analyst to join our team. In this role, you will be a critical player in ensuring the smooth operation of all our IT systems, providing network technical support, and ensuring seamless user support.</p><p><br></p><p>Responsibilities:</p><p>• Ensure the efficient and accurate troubleshooting and resolution of desktop computer hardware and software issues.</p><p>• Assure network technical support for smooth operations over all systems. </p><p>• Handle and rectify issues related to desktop computer hardware and software. </p><p>• Oversee everyday IT systems, encompassing network infrastructure and user assistance. </p><p>• Administration and user management of Microsoft 365. </p><p>• Work jointly with team members to put in place IT solutions and heighten system efficiency.</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf (.com).</p> Desktop Support Analyst <p>We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in Rochester, New York. This role is crucial within our client's team, where you will offer help desk support and manage software packages using Intune. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Provide desktop support in the office, troubleshooting hardware and software issues</p><p>• Utilize Intune for managing and securing endpoints </p><p>• Respond promptly and efficiently to help desk requests </p><p>• Ensure the smooth operation of various software packages utilized within the organization </p><p>• Work collaboratively with the team to resolve IT issues</p><p>• Stay up-to-date with technological trends to assist in the improvement of IT services</p> Desktop Support Analyst <p>We are offering a contract for a Desktop Support Analyst position based in MALVERN, Pennsylvania. In this role, you will be expected to provide comprehensive technical support, handle user queries, and manage customer applications. This position will require a strong understanding of Apple devices, iOS, and JAMF Casper Suite, along with an ability to quickly generate reports and maintain procedure manuals. For consideration, please apply directly or reach out to Abigail Fox! **this role is an onsite position and requires local residence to King of Prussia, PA** </p><p><br></p><p>Responsibilities:</p><p>• Accurately process and manage customer applications.</p><p>• Maintain and update customer records with precision.</p><p>• Handle customer inquiries and resolve any technical issues.</p><p>• Monitor customer accounts and take necessary actions as required.</p><p>• Write reports and business correspondence in a timely manner.</p><p>• Provide guidance to users by developing and updating procedure manuals.</p><p>• Demonstrate a strong understanding and familiarity with JAMF Casper Suite.</p><p>• Leverage iOS experience to support and troubleshoot Apple devices.</p><p>• Utilize foundational knowledge in Mac OS in daily operations.</p><p>• Showcase strong work ethic in desktop support and related experiences.</p> Desktop Support Analyst We are looking for a Desktop Support Analyst to join our team in CHARLEVOIX, Michigan. Your key function will be to provide efficient and courteous support to end users, maintain service desk records, and troubleshoot issues using various tools and resources within the manufacturing industry. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br>• Provide courteous support to end users via telephone and e-mail<br>• Foster positive relationships with service desk customers to understand their issues better<br>• Direct escalated issues to the senior technology staff with more experience as necessary<br>• Document the entire process of resolving service desk requests, including all decisions made and actions taken<br>• Utilize diagnostic utilities to assist in troubleshooting tasks<br>• Utilize resources such as software updates, drivers, knowledge base articles, and FAQs to solve problems<br>• Monitor customer accounts and take appropriate action as necessary<br>• Process customer applications for credit accurately and efficiently<br>• Maintain accurate records of customer credit Desktop Support Analyst We are offering a short term contract employment opportunity for a Desktop Support Analyst in Clarksville, Tennessee. This role is integral to our team, focusing on managing and resolving computer related issues. As a Desktop Support Analyst, you will be troubleshooting problems, maintaining computers and laptops, and dealing with Microsoft and PDF files issues.<br><br>Responsibilities: <br>• Analyze and resolve issues related to Microsoft Office Suites, including Microsoft Excel and Word.<br>• Troubleshoot problems related to Microsoft Internet Explorer and Microsoft Server.<br>• Manage slow running computers and improve their performance.<br>• Address issues with Microsoft Outlook running slow and enhance its speed.<br>• Resolve problems with PDF files not opening from the computer or outlook unless selected with right click.<br>• Perform basic network troubleshooting and hardware troubleshooting as necessary.<br>• Utilize Microsoft 365 Enterprise and Microsoft Technologies for various tasks and troubleshooting.<br>• Maintain and troubleshoot network-related problems. Desktop Support Analyst Job Summary:<br>We are seeking an experienced Desktop Support Engineer to proactively provide exceptional helpdesk, desktop and systems support to end users, in close collaboration with the IT Infrastructure team. The successful candidate will have a client satisfaction focused orientation, and a process and standards driven approach to operational excellence. The landscape includes Windows and MacOS laptops, mobile devices, Hybrid AD and M365. You will be part of a close-knit IT team that is a critical partner and supporter of end users.<br><br>Responsibilities:<br>• Provides day-to-day technical support to employees for internal desktop systems hardware and software as well as support for network, basic server, and storage infrastructure for 200+ users.<br>• Installs, configures, and troubleshoots Windows 10 and MacOS devices, smartphones, and network equipment in a heterogeneous environment.<br>• Manages Users and Computer Objects in Active Directory in a hybrid environment.<br>• Performs Windows imaging and proactively researches and drives IT towards modern approaches for image management and patching.<br>• Analyzes, installs, modifies, and supports operating systems, database, or utilities software.<br>• Responsible for endpoint management, conditional access policies and security using KACE and Intune. Assess current practices and recommend improvements.<br>• Supports M365 applications including Office and Teams.<br>• Participates in and follows ITIL Incident Management and Change Management.<br>• Responsible for proper configuration and use of ticketing systems, knowledge base systems and CMDB in collaboration with the IT Infrastructure team.<br>• May participate in development of information technology and infrastructure projects<br>• Acts as the IT lead in onboarding and off-boarding employees.<br>• Onsite as well as remote support.<br>• Support multi-function printers and teleconferencing equipment.<br>• Assist in new-hire orientation training around the usage of specific IT-supported software, such as M365, document management systems etc.<br><br><br><br>Requirements:<br><br>• Required: Associates Degree. Preferred: Bachelor of Computer Science or related degree.<br>• A minimum of 8 years of experience in an IT Support environment.<br>• Verifiable experience covering all responsibilities mentioned.<br>• Must have excellent customer service and communication skills.<br>• Strong experience with Windows 10, AD, and M 365 in a heterogenous environment.<br>• Familiarity with MacOS and iPhone support.<br>• Experience with endpoint management, patching and security platforms.<br>• Must have a positive attitude and be resourceful in troubleshooting issues.<br>• Strong technical aptitude and demonstrated problem-solving skills.<br>• Appropriate Microsoft Certifications such as: <br>• M365 Fundamentals. <br>• Security, Compliance, and Identity Fundamentals.<br><br>Benefits:<br>• Health Insurance<br>• Dental Insurance<br>• Vision Insurance<br>• Life Insurance <br>• 401(k) <br>• Paid Time Off<br>• Flexible Spending Account <br>• Health Savings Account Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst based in New York. This role is an integral part of our IT team, where you will be tasked with providing technical assistance, managing hardware inventory, and participating in special projects as required. This role is essential in ensuring smooth IT operations within our organization.<br><br>Responsibilities:<br>• Efficiently handle IT support tickets through our Service Desk ticketing system and ensure they are addressed in a timely manner.<br>• Prepare and deploy computers and phones for internal moves, along with maintaining video conference rooms.<br>• Modify local and remote workstation configurations, utilities, and software default settings as needed.<br>• Proactively monitor and manage hardware inventory and e-waste disposal.<br>• Provide swift and effective IT support to resolve issues and minimize downtime.<br>• Document procedures and solutions for client-based issues.<br>• Participate in special projects as needed to support the wider IT team.<br>• Use your skills in Directory Services and Windows 10 to troubleshoot and resolve issues. Desktop Support Analyst Desktop Support Analyst We are on the lookout for a Desktop Support Analyst to join our team in Lake Charles, Louisiana. As part of the team, you will be instrumental in providing support for desktop hardware, software, and networking systems. This role offers a long-term contract employment opportunity within the industry. <br> Responsibilities: • Provide support for desktop hardware, including printers and scanners. • Troubleshoot issues with O365 and Active Directory. • Utilize RMM tools effectively for system management. • Handle VPN Support and resolve any related issues. • Be responsible for the support of various software. • Manage and support networking systems. • Utilize your knowledge of Cisco Technologies in day-to-day tasks. • Apply your expertise in Citrix Technologies for system support. • Use your skills in Computer Hardware for maintaining and troubleshooting devices. • Leverage Dell Technologies for system support and maintenance. • Manage and support Apple Devices within the office environment. • Utilize Backup Technologies to ensure data safety and integrity. • Handle Configuration Management to ensure system stability. Desktop Support Analyst Here are some of the responsibilities of this position. <br>GENERAL<br>* Monitoring help desk software requests for service, computer equipment, etc.<br>* Maintaining information systems and networks<br>* Upgrading and installing new hardware and software<br>* Performing troubleshooting<br>* Backing up data and managing network security<br>* Ensuring the upkeep, configuration, and reliable operation of client computer systems, servers, and data security systems<br>* Works on-site with Parishes to determine their hardware and software needs. Provides technical support from time-to time<br>SYSTEM<br>* Recommends network operating system, and PC software<br>* Implements the installation of operating system software<br>* Recommends and implements telecommunications upgrades and installations<br>* Responsible for operating system security and disaster recovery<br>HARDWARE<br>* Implements on-going installation, upgrade, and maintenance of computer and telecommunication equipment<br>* Performs minor computer hardware repairs/upgrades<br>* Maintains inventory of equipment <br>* Manages multisite I.P. telephone system<br>* Manages Verizon Cellphone Account and Phones<br>SOFTWARE<br>* Determines and recommends PC and network software applications<br>* Responsible for implementation, documentation and maintenance of all custom database applications in use within the Diocese<br>USERS<br>* Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs<br>* With approval of the Director of Communications, allows access to restricted social networks for individual departments.<br>* Adds/deletes and maintains users, passwords, and access levels for parish/school software programs. <br>* Performs basic instruction on the use of equipment and software<br>* Answers client's inquiries in person and via telephone concerning system operation. Diagnoses system hardware, software, and operator problems. Recommends or performs minor remedial actions to correct problems based on knowledge of system operation. Desktop Support Analyst <p>We are looking for an IT Administrator for a growing software company in Dallas. Below are the details.</p><p><br></p><p><strong>POSITION: IT ADMINISTRATOR</strong></p><p><strong>LOCATION: DALLAS, ONSITE</strong></p><p><strong>SALARY: 80K-90K</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Your day-to-day will involve providing IT support to our team across Windows, macOS, Google Suite, Microsoft 365, and Azure environments. </li><li>You’ll troubleshoot and resolve issues, manage user accounts with Okta and Azure AD, and ensure security with tools like Crowdstrike. </li><li>You’ll lead key IT and Security projects, and assist with employee onboarding/offboarding, system upgrades, hardware setups, such as networking gear, Zoom rooms, conference room AV connectivity, and more. </li><li>You’ll also handle help desk tickets, monitor system performance, and document processes to improve efficiency.</li></ul> Desktop Support Analyst We are in search of a Desktop Support Analyst for our Service Industry team based in Houston, Texas. The Desktop Support Analyst will be a crucial part of our team, providing support for various software and hardware systems, managing user accounts, and ensuring efficient operation of our IT infrastructure. This role offers a contract to permanent employment opportunity, providing a hybrid workplace setting to best meet the needs of our operations.<br><br>Responsibilities: <br>• Provide comprehensive support for Microsoft Intune, DTS, and other related technologies<br>• Handle imaging and configuration management tasks for computer hardware, including Dell and Apple devices<br>• Create and manage user accounts in Active Directory and O365<br>• Assist with SharePoint administration and backup technologies to ensure data safety<br>• Deliver support for printer and VoIP systems as part of our shared services<br>• Act as a point of contact for user inquiries, troubleshooting technical issues, and providing swift resolutions<br>• Monitor user accounts and systems, taking necessary actions to maintain optimal performance<br>• Collaborate with the team to meet the diverse IT needs of our multiple companies<br>• Contribute to the continual improvement of our IT services and infrastructure. Desktop Support Analyst <p>Robert Half Technology is searching for a skilled <strong>Desktop Support Analyst </strong>for a client headquartered in Lexington, Kentucky. This role is a 6-month contract to hire, 40 hours per week, and is 100% on-site in Lexington. </p><p><strong> </strong></p><p>The <strong>Desktop Support Analyst</strong> role will provide Tier 2 escalation support to other technicians. They will also provide enterprise level applications support. They will also provide basic network support in remote retail branches and triage network level issues. They will contribute to IT infrastructure technical projects and support for on-site & remote users across a diverse infrastructure in the following disciplines: desktop/laptop, mobile, servers, storage, networking and cyber security. </p><p> </p><p><strong>Job Description:</strong></p><p> </p><ul><li>Under general supervision, provide analysis, design, implementation, and administration of enterprise or departmental software, hardware, and technical services. </li><li>Assesses and resolves escalated incidents or problem tickets for a variety of technical solutions and equipment. </li><li>Configure and deploy desktops, laptops, and mobile devices. </li><li>Configure and deploy IPS/IDS-enabled firewalls, ASA firewalls, routers/switches, virtual & physical servers, enterprise data storage, and other equipment within the company infrastructure. </li><li>Perform access administration tasks as required by company policy. </li><li>Support printers throughout the organization. </li><li>Provide conference room support </li><li>Communicate information regarding pending or upcoming problems, outages, or other service issues to users on the network. </li><li>Implement, communicate, and enforce company security policies and procedures. </li><li>As assigned, perform periodic security compliance auditing, assessments, and reviews. </li><li>Create and continually enhance departmental procedures. </li><li>Work extended hours as required to meet business requirements or resolve issues. </li><li>Participate in on-call rotation to provide 24x7 support and perform required checklist activities while on-call. </li></ul> Desktop Support Analyst <p>We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in the Local Government industry based in Atlanta, Georgia. The successful candidate will provide technical support across multiple locations, working with a variety of technologies in a dynamic and collaborative environment. </p><p><br></p><p>Responsibilities:</p><p>• Provide desktop support across multiple locations in Fulton Co.</p><p>• Manage and troubleshoot Microsoft environment, Active Directory, MacOS, and other systems.</p><p>• Utilize skills in Cisco Technologies, Citrix Technologies, Computer Hardware, Database, and Dell Technologies to deliver effective IT support.</p><p>• Maintain and manage user accounts on Active Directory and Apple Devices.</p><p>• Implement backup technologies and configuration management to ensure data safety and system stability.</p><p>• Address and resolve customer inquiries promptly and professionally.</p><p>• Regularly monitor customer accounts and take appropriate action when necessary.</p> Desktop Support Analyst We are offering a contract for a permanent position as a Desktop Support Analyst in the manufacturing industry, located in Houston, Texas. The Desktop Support Analyst will be a key member of our team, involved in supporting migrations of workstations, documenting technical processes, and frequently interfacing with corporate executives. <br><br>Responsibilities:<br><br>• Support workstation migrations from Windows 10 2019 Office to Windows 11 Office 365 platform<br>• Document technical guidance for end-user/manager consumption and create new technical guidance processes when necessary<br>• Proficiently utilize Windows administrative components to support troubleshooting and development of implementation strategies <br>• Interpret and execute fundamental command line functions required to modify endpoint configuration attributes<br>• Troubleshoot software installation conflicts and software configuration<br>• Understand and customize OS components fundamental to configuration and customization of the Windows environment<br>• Manage on-premises ADUC, Active Roles, and Microsoft Entra group object, device object, and OU<br>• Analyze routing, DHCP, and DNS configuration attributes relative to assigned work objectives<br>• Use RDP and other enterprise remote desktop viewers to control and remotely support user issues<br>• Use software center to deploy applications and software updates, and configuration manager client to apply workstation policy<br>• Image workstations with the use of PXE boot methodology, and install appropriate matching software drivers, bios updates, and bios configurations Desktop Support Analyst <p>Job Overview:</p><p>We are seeking a highly skilled <strong>Desktop Support Analyst Tier II-III</strong> to join our IT support team. The ideal candidate will have extensive experience in <strong>hardware and software application troubleshooting</strong>, <strong>break/fix</strong> tasks, and <strong>Windows 11 migration</strong>. Additionally, this role will require <strong>light server</strong> and <strong>networking</strong> experience to support our broader IT infrastructure.</p><p>Key Responsibilities:</p><ul><li><strong>Technical Support</strong>: Provide Tier II-III support for desktops, laptops, and peripherals. Troubleshoot and resolve complex hardware and software issues, escalating when necessary.</li><li><strong>Break/Fix</strong>: Perform diagnostic tests, repairs, and replacements on faulty hardware components. Ensure timely resolution of user-reported issues to minimize downtime.</li><li><strong>Windows 11 Migration</strong>: Lead and assist in the migration of systems from previous Windows versions to <strong>Windows 11</strong>. Ensure compatibility of applications and hardware, and provide user support during the transition.</li><li><strong>Software Application Support</strong>: Install, configure, and troubleshoot software applications, ensuring proper functionality and integration with existing systems.</li><li><strong>Server and Networking Support</strong>: Provide light support for <strong>server maintenance</strong> and <strong>network troubleshooting</strong>. Assist in the configuration and management of network devices, ensuring connectivity and performance.</li><li><strong>User Training and Documentation</strong>: Educate users on best practices for using IT resources. Maintain detailed documentation of support activities, system configurations, and troubleshooting procedures.</li><li><strong>Collaboration</strong>: Work closely with other IT team members, including network administrators and system engineers, to support ongoing projects and initiatives. Provide mentorship to junior support staff as needed.</li><li><strong>System Monitoring</strong>: Monitor system performance and reliability, proactively identifying potential issues and implementing solutions to mitigate risks.</li></ul><p><br></p> Desktop Support Analyst <p>We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in the Local Government industry based in Atlanta, Georgia. The successful candidate will provide technical support across multiple locations, working with a variety of technologies in a dynamic and collaborative environment. </p><p><br></p><p>Responsibilities:</p><p>• Provide desktop support across multiple locations in Fulton Co.</p><p>• Manage and troubleshoot Microsoft environment, Active Directory, MacOS, and other systems.</p><p>• Utilize skills in Cisco Technologies, Citrix Technologies, Computer Hardware, Database, and Dell Technologies to deliver effective IT support.</p><p>• Maintain and manage user accounts on Active Directory and Apple Devices.</p><p>• Implement backup technologies and configuration management to ensure data safety and system stability.</p><p>• Address and resolve customer inquiries promptly and professionally.</p><p>• Regularly monitor customer accounts and take appropriate action when necessary.</p> Desktop Support Analyst We are offering a short term contract employment opportunity for a Desktop Support Analyst in the manufacturing industry, located in Cleveland, Ohio. The Desktop Support Analyst will be at the forefront of technical support, dealing with a range of issues and queries relating to hardware, software, and peripherals. The role involves a high level of interaction with end users and requires excellent problem-solving abilities.<br><br>Responsibilities:<br>• Provide high-quality customer service through in-person interactions, phone calls, and emails<br>• Efficiently respond to and resolve service tickets, documenting all actions taken<br>• Carry out root cause analysis to diagnose complex issues and implement corrective measures <br>• Administer, maintain, and troubleshoot a variety of IT-based hardware, software, and systems, including Desktops, Laptops, Phones, Printers, Scanners, and Accessories<br>• Create and provide training materials and documentation for IT systems<br>• Address technology support inquiries from office and manufacturing staff<br>• Administer user onboarding and offboarding procedures<br>• Maintain an up-to-date and accurate inventory of technology hardware, software, and resources<br>• Collaborate with and maintain communication with the IT Project Manager. Desktop Support Analyst <p>We are offering an exciting opportunity for a Desktop Support Analyst in New Jersey. As part of our team, your role will be pivotal in providing technical support and leadership in a dynamic and fast-paced environment. You will be utilizing your expertise in various technologies and platforms, ensuring the smooth operation of our systems and resolving any issues that arise.</p><p><br></p><p>Responsibilities:</p><p>• Utilize your knowledge of Android Development, Cisco, Citrix, and Dell Technologies to troubleshoot and resolve technical issues.</p><p>• Leverage your understanding of networking concepts to maintain and improve our systems' performance.</p><p>• Use your proficiency with Microsoft Windows, Active Directory, and Office 365 to support our daily operations.</p><p>• Apply your skills in handling Apple Devices and Backup Technologies to ensure data security and system functionality.</p><p>• Take the lead in processing customer credit applications with accuracy and efficiency.</p><p>• Maintain comprehensive and up-to-date customer credit records.</p><p>• Handle customer inquiries professionally, utilizing your excellent verbal and written communication skills.</p><p>• Employ your experience with Configuration Management to enhance system performance and reliability.</p><p>• Independently monitor customer accounts and take appropriate action when necessary.</p> Desktop Support Analyst We are in the process of recruiting a Desktop Support Analyst in Woodbridge, New Jersey. The role primarily focuses on offering technical assistance and support connected to computer systems, hardware, and software. The individual will be entrusted with diagnosing and resolving technical issues, setting up and maintaining equipment, and ensuring optimal performance for end-users within the organization. This role offers a long term contract employment opportunity.<br><br>Responsibilities: <br>• Offer assistance to user-reported issues through phone, email, or ticketing system.<br>• Troubleshoot and rectify hardware, software, and network-related problems.<br>• Document incidents, problems, and their resolutions for future reference.<br>• Install, configure and maintain desktops, laptops, printers, and other peripheral devices.<br>• Manage the setup and maintenance of operating systems, applications, and software updates.<br>• Ensure that security tools such as antivirus software are functioning properly.<br>• Conduct routine maintenance and upgrades on computer systems and equipment.<br>• Monitor system performance and troubleshoot slowdowns or outages.<br>• Oversee the inventory of hardware and software assets.<br>• Educate users on basic troubleshooting and system use.<br>• Provide guidance on best practices for maintaining system security.<br>• Collaborate with IT teams to resolve complex issues.<br>• Escalate unresolved problems to higher-level support or vendors as necessary. Desktop Support Analyst <p>We are offering a long term contract employment opportunity for a Desktop Support Analyst in Westlake, Ohio. This role primarily focuses on providing IT support to end users. </p><p><br></p><p>Responsibilities:</p><p>• Providing efficient IT support to end users</p><p>• Utilizing remote support tools to resolve issues</p><p>• Navigating computer hardware and Windows 11 or Windows 10 operating systems for break fix tasks</p><p>• Operating ticketing system to track and manage support requests</p><p>• Assisting in the use of Office Suites and web browsers</p><p>• Upholding a high standard of service in all interactions with users</p><p>• Proactively identifying and resolving potential issues to prevent disruptions</p><p>• Ensuring all support activities are conducted in compliance with industry standards.</p> Desktop Support Analyst We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in the heart of Chicago, Illinois, within the education industry. The successful candidate will be responsible for providing technical support to users, maintaining the integrity of the IT infrastructure, and ensuring that all systems are running smoothly.<br><br>Responsibilities:<br><br>• Provide technical assistance to users, including but not limited to troubleshooting hardware and software issues<br>• Manage and maintain IT infrastructure, ensuring that systems are running smoothly and effectively<br>• Utilize various technologies such as Android Development, Cisco, Citrix, and Dell to deliver effective IT support<br>• Maintain and update Active Directory to ensure accurate user data and system access<br>• Manage and maintain various Apple devices within the organization, ensuring optimal performance and user satisfaction<br>• Implement and manage backup technologies to ensure data safety and integrity<br>• Oversee configuration management to ensure systems are optimized for performance and user needs<br>• Actively participate in the resolution of IT issues, from identification through to resolution. Desktop Support Analyst <p>We are in search of a Desktop Support Analyst to become a part of our team in the Healthcare industry. This position provides a short-term contract employment opportunity. As a Desktop Support Analyst, you will be responsible for addressing and resolving a backlog of tickets, assisting with restoring them to a manageable level and interacting with various technologies and systems.</p><p><br></p><p>Responsibilities:</p><p>• Tackle a backlog of system tickets, striving to restore them to a manageable level</p><p>• Utilize Active Directory for managing user accounts and access rights</p><p>• Handle support and troubleshooting for Apple Devices used within the organization</p><p>• Engage with Backup Technologies to ensure data security and integrity</p><p>• Oversee the maintenance and repair of computer hardware as required</p><p>• Implement Configuration Management procedures for system consistency</p><p>• Coordinate the deployment of new systems and software across the organization. industry</p> Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Jacksonville, Florida. This role belongs to the technology industry and involves providing technical assistance to our team and clients. You will leverage your skills in various technologies such as Cisco, Citrix, Dell Technologies, and more to ensure the seamless operation of our computer systems.<br><br>Responsibilities: <br><br>• Utilize your experience with Cisco Technologies to troubleshoot network issues<br>• Apply your knowledge of Citrix Technologies to manage and maintain a virtualized environment<br>• Manage and maintain computer hardware to ensure optimal performance<br>• Use your skills in Database management to maintain and optimize our data storage systems<br>• Leverage your expertise in Dell Technologies for system upgrades and maintenance<br>• Utilize Active Directory for managing user accounts and permissions<br>• Apply your knowledge of Apple Devices in a mixed operating system environment<br>• Use Backup Technologies to ensure data safety and availability<br>• Apply Configuration Management skills to maintain system consistency and reliability. Desktop Support Analyst <p>Join a growing company with a tech-driven focus. We’re looking for a sharp IT Specialist who knows their way around Point of Sale (POS) systems. If you’re the kind of person who gets excited about troubleshooting, tech upgrades, and making things run smoothly behind the scenes, you might just be the hero we need.</p><p><strong>What You’ll Do:</strong></p><ul><li>Provide technical support for POS systems (installation, configuration, troubleshooting).</li><li>Diagnose and resolve hardware, software, and network issues</li><li>Collaborate with vendors and partners to implement system updates and enhancements.</li><li>Assist with database management and security protocols related to POS systems.</li><li>Ensure the smooth day-to-day operation of all IT systems, including networks and telecommunication.</li><li>Develop and maintain technical documentation for end-users and internal teams.</li><li>Offer remote and on-site support to retail locations as needed.</li><li>Perform system backups and disaster recovery procedures.</li></ul><p><strong>What You Bring:</strong></p><ul><li>Experience in supporting and troubleshooting Point of Sale (POS) systems.</li><li>Strong understanding of networking, application, and hardware configurations.</li><li>Knowledge of retail or hospitality industry IT environments is a plus.</li><li>Excellent problem-solving skills and the ability to stay calm under pressure.</li><li>Good communication skills to explain tech issues to non-techy people (and keep them calm too).</li><li>Ability to juggle multiple priorities and work independently or in a team.</li><li>Relevant certifications (CompTIA, Cisco, or similar) are a bonus.</li></ul><p><strong>Perks:</strong></p><ul><li>Competitive salary with room for growth.</li><li>Friendly and tech-savvy environment.</li><li>Opportunities to flex your skills and innovate in a dynamic company.</li></ul><p><br></p> Desktop Support Analyst <p><strong>Technical Support Specialist</strong></p><p><strong>Are you a tech-savvy problem solver with a passion for helping others?</strong></p><p>We're seeking a talented Technical Support Specialist to join a dynamic team. As a Technical Support Specialist, you'll be responsible for providing first and second-level technical support to internal users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware and software issues</li><li>Install, configure, and maintain desktop computers, laptops, and peripherals</li><li>Provide technical support for various applications and systems</li><li>Assist users with account setup, password resets, and other technical inquiries</li><li>Document and track incidents and resolutions</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong knowledge of Windows operating systems</li><li>Experience with common desktop applications (e.g., Microsoft Office Suite)</li><li>Excellent troubleshooting and problem-solving skills</li><li>Imaging, patching and deployment experience </li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and as part of a team </li></ul><p>If you're ready to make a difference and join a supportive team, please apply today!</p>
1 3