<p>Join our team as a Customer Success Manager and play a pivotal role in fostering long-term client relationships. In this role, you will ensure our customers derive maximum value from our services and support their ongoing business growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned clients, promoting effective onboarding, engagement, and satisfaction.</li><li>Proactively identify customers’ needs and partner with internal teams to resolve issues and exceed expectations.</li><li>Monitor client usage data to recommend service improvements, training, or product enhancements.</li><li>Develop strong, trust-based relationships with key stakeholders and provide strategic guidance to aid customers’ success.</li><li>Conduct regular account reviews and business meetings to track progress on client goals and measure satisfaction.</li><li>Address escalated issues, manage renewals, and promote additional offerings when appropriate.</li></ul><p><br></p>
<p>Our client, a well-established nonprofit organization, is seeking a dedicated Customer Success Manager to ensure an exceptional experience for their stakeholders and supporters. This role is integral to building strong relationships, maximizing engagement, and fostering long-term connections in support of the organization’s mission.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for donors, members, and partners, ensuring their needs are met in a timely and professional manner.</li><li>Develop programs and strategies to onboard, retain, and engage stakeholders.</li><li>Monitor stakeholder satisfaction and proactively address any concerns or issues.</li><li>Collaborate across departments to enhance service delivery and stakeholder experiences.</li><li>Prepare and analyze reports related to stakeholder engagement and satisfaction.</li><li>Assist in the development and implementation of process improvements to optimize supporter journeys.</li><li>Represent the organization at events and develop community partnerships as needed.</li></ul><p><br></p>
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
<p>Robert Half is seeking a Sr. IT Client Success Manager for a National Managed Services company. </p><p>This role is remote, may require quarterly travel as needed predominantly in the Southwest/Mountain region.</p><p><br></p><p>The Client Success Manager builds strong client relationships, ensures service delivery excellence, and drives growth opportunities. </p><p>You’ll collaborate with internal teams, assist with onboarding, and maintain client satisfaction throughout the lifecycle.</p><p><br></p><p>Key Responsibilities include:</p><p>-Client Relationship Management;</p><p>Develop and maintain strong client relationships.</p><p>Communicate regularly and provide updates to ensure alignment with business needs.</p><p>-Trusted Advisor & Advocate</p><p>Act as the client’s advocate and escalation point.Monitor KPIs, manage SLAs, and present reports.</p><p>Oversee onboarding, offboarding, and service adjustments.</p><p>-Service Delivery & Growth</p><p>Align expectations with delivery capabilities.</p><p>Identify expansion opportunities and assist with renewals and proposals.</p><p>-Documentation & Account Expertise</p><p>Maintain accurate client documentation and act as the account expert.</p><p>-Client Satisfaction</p><p>Resolve issues promptly, gather feedback, and coordinate with internal teams to ensure success.</p><p>Other duties as needed</p><p><br></p>
<p>As a Customer Success Manager, you’ll work alongside your Account Management team in Omaha, Ne—modeling exceptional service, stepping into escalations when needed, guiding strategic account planning, and nurturing long‑term customer relationships. This long-term contract position offers the opportunity to assist clients with their inquiries while ensuring an exceptional customer experience. If you thrive in fast-paced environments and possess strong communication skills, this may be the perfect role for you.</p><p><br></p><p>Responsibilities:</p><p>Manage escalations and provide exceptional customer service</p><p>Drive strategic account planning and strengthen customer relationships</p><p>Maintain awareness of market trends, capacity options, and pricing strategies</p><p>Create and refine SOPs for consistent account management</p><p>Collaborate across internal teams to support freight execution and operational improvements</p><p>Participate in customer visits and strategic discussions</p><p>Balance leadership responsibilities with direct involvement in key account activity</p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
<p>Our client is in need of a Renewals Specialist to join their team. In this role, you will play a critical part in managing customer relationships, ensuring seamless contract renewals, and fostering collaboration with internal teams to enhance client satisfaction. This position offers the opportunity to work in a dynamic environment where your skills in communication, organization, and problem-solving will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full renewal lifecycle for contracts, engaging proactively with customers 90-120 days before expiration.</p><p>• Prepare detailed and accurate renewal quotes and proposals that align with customer expectations and company guidelines.</p><p>• Partner with sales and customer success teams to develop and execute strategic approaches to contract renewals.</p><p>• Conduct proactive outreach to customers alongside account managers to discuss renewal plans and address potential risks.</p><p>• Handle administrative tasks throughout the renewal process, from quoting to deal closure, ensuring compliance with company policies.</p><p>• Identify opportunities for upselling and cross-selling, passing leads to the sales team for further development.</p><p>• Maintain high success rates in closing renewals on time and achieving targeted close-won ratios.</p><p>• Enhance forecasting accuracy for renewals and provide detailed reports to management.</p><p>• Analyze churn reasons effectively to improve reporting and share actionable customer insights with stakeholders.</p><p>• Keep CRM systems and tools updated with precise renewal data to support operational efficiency.</p>
We are looking for a skilled and personable Customer Success Specialist to join our team in Bridgeton, Missouri. This long-term contract position offers the opportunity to provide exceptional customer service while supporting the company's growth objectives. The ideal candidate will excel in communication, problem-solving, and order management, ensuring a seamless experience for our customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, and other communication channels with professionalism and empathy.<br>• Assist customers in placing orders and navigating the online store to ensure a smooth purchasing process.<br>• Monitor and update order statuses while processing service requests efficiently.<br>• Address and escalate service issues to the appropriate teams, ensuring timely resolution.<br>• Collaborate with internal departments to enhance customer satisfaction and streamline workflows.<br>• Maintain accurate records of customer interactions, transactions, and feedback using internal systems.<br>• Provide guidance on resolving connectivity or technical issues that may impact customer experiences.<br>• Utilize tools like Microsoft Outlook, Excel, and Teams to manage communications and track progress.<br>• Proactively identify opportunities to improve customer service processes and contribute ideas for enhancement.
<p>Our client is looking for an Administrative Assistant/Store Concierge to join their team in the Old Bridge, New Jersey area. In this role, you will play a key part in ensuring a seamless onboarding experience for new stores while collaborating with internal teams and external partners. This position is ideal for an individual who excels in organization, communication, and managing multiple priorities in a dynamic retail environment.</p><p><br></p><p>Salary is 60,000 - 65,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, life insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with store representatives and act as a trusted advocate for their needs.</p><p>• Deliver a high-quality onboarding experience to reflect the company’s values and commitment to partnership.</p><p>• Coordinate onboarding efforts among internal teams, vendors, and stores to ensure smooth processes and alignment.</p><p>• Lead or assist in bi-weekly internal calls to track progress and address onboarding tasks.</p><p>• Guide new stores through the onboarding process, including required documentation, system access, and training.</p><p>• Translate store requirements into actionable tasks for internal teams and provide updates to store representatives.</p><p>• Customize onboarding support based on store goals and readiness, connecting them with appropriate resources.</p><p>• Proactively identify challenges during onboarding and implement solutions to prevent disruptions.</p><p>• Monitor post-opening progress for the first 30 days and offer additional support as needed.</p><p>• Collect feedback from stores to identify areas for improvement in the onboarding process.</p>
<p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li>Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p><p>Qualifications:</p><ul><li>Bachelor’s degree preferred.</li><li>2+ years of business-to-business development experience and/or working in a Marketing and Creative-related field is preferred.</li><li>Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.</li><li>A combination of business development and account management skills are required.</li><li>Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.</li><li>Must have a proven track record of success and be a competitive and self-motivated individual.</li></ul><p><br></p><p>If you are seeking a rewarding career in a challenging and dynamic environment, we invite you to apply today!</p><p><br></p><p>Top Reasons to Work for Robert Half:</p><ul><li>EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years our history of success and strong client relationships have provided a level of stability few companies can match.</li><li>PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.</li><li>UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li>RESPECTED WORLDWIDE – Robert Half has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.</li></ul><p><br></p>
<p><strong>Order Management Supervisor / Customer Operations Supervisor</strong></p><p>Fort Worth, TX – Full-Time Direct Hire</p><p>Lead the charge in a thriving Fort Worth company where your leadership turns orders into happy customers and keeps the business humming! We're hiring a motivated Order Management Supervisor to guide our customer operations team in a fast-moving distribution world.</p><p>Your Impact:</p><p><br></p><p>Lead and grow a strong team: hire, train, coach, set goals, give feedback, manage performance, and build a customer-first vibe that hits every KPI.</p><p>Run the full order-to-cash process: handle order entry, fulfillment, invoicing, 3PL logistics coordination, returns/RMAs, credits, claims, and international orders with precision.</p><p>Drive better every day: update SOPs, lead continuous improvement, ensure audit readiness, and partner with Finance, IT, Logistics, and Quality to solve issues quickly.</p><p>Use reporting and system expertise to spot trends, forecast demand, and streamline operations for maximum efficiency.</p><p><br></p><p>You Bring:</p><p><br></p><p>3–5+ years supervising customer service or operations teams, with strong order management and wholesale/distributor experience.</p><p>Positive leadership style: great communicator, detail-oriented problem-solver who builds relationships and prioritizes customers.</p><p>High school diploma required; degree preferred.</p><p><br></p><p>Why Join? Direct hire, competitive salary, excellent benefits, and real career growth in a supportive, expanding company. Your work will directly shape customer success—make a difference here!</p><p>Knowledge of ERP, EDI, CRM, or reporting tools</p><p><br></p><p>Email Joe.Faradie at roberthalf com - this is the best way to apply</p>
<p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
<p>We are looking for an organized and customer-focused Customer Success Specialist to join our team! In this contract role, you will play a crucial part in ensuring client satisfaction by providing outstanding support and gathering information essential for various internal departments. If you have a background in customer service and enjoy solving problems while maintaining strong client relationships, we encourage you to apply!</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and resolve issues with professionalism and efficiency.</p><p>• Maintain and update client records using CRM tools and databases.</p><p>• Address and resolve complaints to enhance customer satisfaction.</p><p>• Administrative duties as needed: filing, copying, scanning</p><p><br></p>
<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
<p>We are looking for a dedicated Client Relationship Manager to join our client's team in Twin Cities. In this role, you will play a key part in supporting our advisors by providing planning and operational support interacting with clients. This position requires a proactive and detail-oriented individual who can manage account tools effectively and deliver exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Become the first point of contact for key clients of the firm</p><p>• Utilize financial planning software to support retirement, education, tax, charitable, estate, or insurance planning.</p><p>• Prepare and manage documentation for client onboarding, transfers, and money movement, ensuring timely submission to custodians.</p><p>• Monitor account activities to confirm proper transfer and tracking of business operations.</p><p>• Develop expertise in custodial platforms to enhance operational efficiency.</p><p>• Handle tasks to effectively support financial operations.</p><p>• Utilize CRM to document tasks and maintain accurate records.</p><p>• Perform various other duties that contribute to the success and growth of the firm.</p>
We are looking for a dedicated Program Manager to lead and oversee diverse projects while ensuring seamless collaboration across teams. In this role, you will be responsible for managing timelines, facilitating communication, and delivering high-quality scientific and technical materials tailored to various audiences. The ideal candidate thrives in a dynamic environment, demonstrates exceptional organizational skills, and excels in steering projects toward successful outcomes.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers by delivering clear, accurate, and scientifically sound communication.<br>• Translate client needs into actionable plans and ensure alignment with internal team goals.<br>• Create and manage detailed project timelines, coordinating multiple initiatives simultaneously.<br>• Lead cross-functional team meetings to monitor progress and address challenges effectively.<br>• Track project milestones, budgets, and scope, making necessary adjustments to meet objectives.<br>• Prepare comprehensive reports, including updates, performance metrics, and milestone summaries, for internal and external stakeholders.<br>• Draft and refine scientific and technical documents such as protocols, grants, and study summaries.<br>• Simplify complex scientific information into accessible materials for both technical and non-technical audiences.<br>• Identify opportunities for process improvement in program management and customer success workflows.<br>• Enhance documentation and reporting practices to ensure clarity and consistency.
<p>Robert Half is hiring for a<strong> Client Solutions Manager </strong>for our Technology division in<strong> Davenport, Iowa.</strong></p><p><br></p><p>If you thrive on cold calling, prospecting, and winning new business, this role is built for you. As a <strong>Client Solutions Manager</strong>, you’ll grow your own client base by driving outreach, building relationships, and creating new opportunities from the ground up.</p><p>This is pure business development—no farming, no coasting. You’ll build, grow, and manage a pipeline through proactive outreach, cold calling, and strategic relationship building.</p><p><br></p><p>*** Technology experience preferred.</p><p>*** Base plus uncapped commission compensation structure!</p><p>*** This role is hybrid in Davenport, IA.</p><p><strong>*** Prior Sales experience required. </strong></p><p><br></p><p><strong>As a Client Solutions Manager, your responsibilities will include:</strong></p><ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
<p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing client support, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul><p>If you are interested in joining a growing firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided. </p>
<p>We’re seeking an IT Account Relationship Manager to build strong client relationships, ensure satisfaction, and drive growth through trusted support and consultative service. The primary focus will be serving and growing existing client relationships while also acquiring new clients through strategic efforts. This role blends consultative account management with proactive business development: strengthening client partnerships, driving technology alignment, generating referrals, and uncovering new opportunities.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as the main point of contact for client needs.</li><li>Conduct business reviews and create tailored growth plans.</li><li>Proactively address challenges and identify service opportunities.</li><li>Turn satisfied clients into advocates through referrals and testimonials.</li><li>Collaborate with internal teams to improve service delivery.</li></ul><p><br></p><p>Qualifications</p><ul><li>IT knowledge and sales success in the IT or related work history</li><li>Experience in client relationship management, sales and/or account support.</li><li>Strong communication, planning, and problem-solving skills.</li><li>Proficiency with CRM and productivity tools.</li><li>Dependable, positive, and results-focused team player.</li></ul><p><br></p><p>If you have a background in Technology related sales and/or account management and motivated to help clients succeed and grow lasting partnerships, we’d love to connect.</p><p><br></p><p><strong>Onsite in Medford, OR</strong></p><p><strong>Base salary $50,000 - $70,000 plus commission</strong></p><p><strong>Good benefits!</strong></p><p><br></p><p>Join our friendly team to explore new challenges, enhance your career, and work alongside professionals who inspire growth. Take the next step and apply today!</p><p><br></p>
<p>We are looking for an organized and proactive Event Coordinator to join our team in Minneapolis, Minnesota, on a long-term contract basis. This role involves providing exceptional administrative and customer service support for healthcare conferences and events, ensuring smooth coordination and communication. The ideal candidate will bring expertise in client services, sales support, and marketing activities, contributing to the success of our industry-focused events.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and communicate conference details with clients, including generating sales materials, updating websites, and managing pre-conference and onsite communications.</p><p>• Support marketing initiatives and client retention efforts by assisting with promotional activities and maintaining strong client relationships.</p><p>• Facilitate sales processes and upselling opportunities for both existing and new clients.</p><p>• Manage fulfillment of pre-conference and onsite sales items such as advertising, exhibit spaces, and attendee lists.</p><p>• Collaborate with team members to collect, review, and organize advertisement files from industry clients for conference publications and event-related materials.</p><p>• Maintain and update the software database for online exhibits and event-related portals, ensuring accurate site functionality and performance.</p><p>• Handle client payments, generate reports, troubleshoot user interface issues, and ensure fulfillment of sold items.</p><p>• Track and analyze sales data and budgets related to conference expenses and revenue.</p><p>• Provide general administrative support, including setting up conference calls, reconciling budgets, and assisting onsite at conferences or external events.</p>
<p><strong>Robert Half</strong> is expanding our business development team. As a <strong>Client Solutions Director</strong> in the <strong>Management Resources</strong> practice, you will focus on cultivating project and business consulting opportunities within finance and accounting, human resources and operations, and business systems and transformation. This is a hybrid role based in Nashville, TN. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills, and enjoy a fast-paced environment, contact us today!</p><p> </p><p><strong>SUMMARY</strong></p><p> </p><p>As a <strong>Client Solutions Director,</strong> you will be responsible for: </p><p>· Introducing our services via video, telephone, and in-person meetings with new and existing clients.</p><p>· Developing enterprise-wide relationships with key stakeholders to present Robert Half’s suite of offerings for complex client initiatives requiring senior-level talent.</p><p>· Researching trends in hiring, the labor market and the competitor landscape.</p><p>· Delivering and analyzing marketplace insights and industry trends to clients to become a trusted business advisor.</p>
We are looking for a driven and detail-oriented Account Manager to join our team in Brea, California. This Contract to permanent position offers a unique opportunity to grow within a dynamic environment while building expertise in sales, operations, and customer account management. Over the course of a structured development program, you will gain hands-on experience managing accounts, negotiating contracts, and collaborating across departments to ensure seamless delivery and customer satisfaction.<br><br>Responsibilities:<br>• Analyze demand forecasts and create import schedules that optimize cost, lead time, and capacity, while approving purchase orders within set limits.<br>• Negotiate rates and contracts with international suppliers and freight carriers, including setting payment terms, delivery agreements, and monitoring shipment progress.<br>• Collaborate with internal teams such as operations, marketing, product development, and accounting to ensure timely and budget-friendly delivery of customer orders.<br>• Manage assigned retail and wholesale accounts by overseeing sampling, production, import logistics, and fulfillment processes while addressing inquiries and driving account growth.<br>• Develop strategic sales proposals for prospective national retailers and present tailored solutions to senior buyers to expand market presence.<br>• Maintain accurate sales pipelines and pricing strategies, balancing revenue goals and profitability through margin analysis.<br>• Identify inefficiencies in operations and implement improvements to enhance performance, reduce costs, and elevate customer satisfaction.<br>• Provide leadership on continuous improvement projects, ensuring processes align with business objectives and deliver measurable results.<br>• Support business growth by crafting and executing initiatives to secure reorders and design account-specific development programs.
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>We are seeking a detail-oriented and proactive <strong>Assistant Account Manager</strong> to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul><p>This is role is 100% in office. </p><p><br></p>
We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you.<br><br>Responsibilities:<br>• Manage and update customer account information to ensure accuracy and reliability.<br>• Generate monthly and customized reports tailored to client needs.<br>• Maintain and optimize organizational systems for better efficiency.<br>• Lead and actively participate in client training sessions to enhance product understanding.<br>• Provide support to sales and account management teams for seamless client interactions.<br>• Collaborate with various departments to address and resolve client concerns.<br>• Assist in onboarding processes for new clients to ensure smooth transitions.<br>• Conduct outbound calls to clients to promote product adoption and engagement.
