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Robert Half is seeking a skilled Customer Service Representative to join a dynamic team in Poughkeepsie, NY. If you enjoy solving problems, working in fast-paced environments, and providing excellent client support, this contract position might be a fit for you!

As a Customer Service Representative, you will act as the primary point of contact for customers, providing timely and professional assistance to inquiries while ensuring a positive experience that aligns with the company’s high service standards.

Responsibilities:

Respond promptly to customer inquiries via phone, email, or chat.
Resolve customer concerns and escalate unresolved issues as needed.
Maintain accurate records of customer interactions in the system.
Assist clients with product/service-related issues and provide solutions/performance updates.
Collaborate with internal teams to resolve billing and account discrepancies.
Deliver world-class service with a proactive approach to upholding customer satisfaction.

Qualifications:

Experience: At least 1–3 years of customer service or similar client-facing role.
Skills: Strong communication, problem-solving, and interpersonal skills are critical. Familiarity with CRM tools is a plus.
Education: High school diploma or equivalent (college degree preferred).
Technical Abilities: Ability to navigate multiple software platforms and proficiency in Microsoft Office Suite.
Work well in fast-paced, team-oriented environments.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

1000 results for Customer Service

Customer Service Representative Robert Half is seeking a skilled Customer Service Representative to join a dynamic team in Poughkeepsie, NY. If you enjoy solving problems, working in fast-paced environments, and providing excellent client support, this contract position might be a fit for you!As a Customer Service Representative, you will act as the primary point of contact for customers, providing timely and professional assistance to inquiries while ensuring a positive experience that aligns with the company’s high service standards. Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Resolve customer concerns and escalate unresolved issues as needed.</li><li>Maintain accurate records of customer interactions in the system.</li><li>Assist clients with product/service-related issues and provide solutions/performance updates.</li><li>Collaborate with internal teams to resolve billing and account discrepancies.</li><li>Deliver world-class service with a proactive approach to upholding customer satisfaction.</li></ul>

Call Center Customer Service Rep. Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration. • Answering inbound calls from customers• Listening attentively to customer concerns and questions• Providing accurate information about products and services• Resolving customer issues and complaints effectively• Processing orders, returns, or other transactions as needed• Upselling or cross-selling products based on customer needs• Maintaining detailed customer records within the CRM system• Identifying and escalating complex issues to supervisors• Following established call center procedures and scripts• Adhering to quality standards and performance metrics

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities: • Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction • Utilize various computer systems and applications to gather necessary information efficiently • Collaborate with team members and other departments to resolve complex customer issues • Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns • Accurately document customer interactions and update customer accounts in the system • Stay up-to-date on product knowledge, industry trends, and company policies • Meet performance metrics and quality standards set by the company • Handle a high volume of inbound calls with a positive attitude • Assist customers by providing product information and offering solutions to ensure customer satisfaction • Process customer applications and maintain accurate customer records.

Customer Service Representative We are looking for a skilled Customer Service Representative to join our team. This role offers a contract to permanent employment opportunity where your primary responsibilities will be managing customer queries and ensuring their satisfaction. This is a hybrid role near Rolling Meadows, IL. **Call center/high volume call experience is a must!** Responsibilities:• Receive and efficiently manage customer inquiries through calls, emails, and chat• Work together with team members and vendor partners to deliver top-tier customer service• Keep comprehensive records of all customer service tickets• Provide detailed assistance to customers including comprehensive product information and troubleshooting• Manage and resolve customer inquiries in a timely manner while maintaining high customer service standards• Respond to all customer written correspondence in a detail oriented manner• Ensure accurate knowledge of all procedures and products is applied in every customer interaction• Maintain a courteous, friendly, and detail oriented demeanor while delivering excellent customer service.

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team in the non-profit sector in Columbus, Ohio. Your role will primarily involve assisting with a housing support initiative, specifically providing pre-services for individuals with experience in income-related matters. This long term contract position will see you working in a dynamic and supportive environment. Responsibilities: • You will be responsible for reaching out to potential clients for our program, ensuring that you can handle frequent hang-ups with professionalism and patience. • Accurately managing lists of potential clients, maintaining updated and comprehensive records. • Excelling in data entry tasks, proficiently handling Excel spreadsheets. • Utilizing provided scripts to communicate effectively with clients, promoting our services and providing necessary information. • Assisting customers with their inquiries, providing high-quality service and fostering positive relationships. • Utilizing computer programs and Microsoft Outlook to streamline operations and maintain efficiency. • Exercising excellent phone etiquette in all interactions, maintaining professionalism and courtesy. • Monitoring customer accounts, taking appropriate actions as necessary. • Processing customer applications with accuracy and efficiency, ensuring all information is up-to-date and correct.

Customer Service Representative We are looking for a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency for ongoing opportunities. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:<ul><li>Manage large amounts of incoming calls.</li><li>Generate sales leads.</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Outbound Customer Service Representative This is a telecommuting position in a challenging, fast paced, high-volume operation, where accuracy and quality are essential. Primary Responsibilities:<ol><li>Contact providers, hospitals and/or clinical staff via phone and email to explain program and request, set commitments for information return, and explain options for completing and transmitting information.</li><li>Develop and manage on-going relationships with providers to reduce provider abrasion and drive program participation.</li><li>You will be responsible for making approx. 40 - 60 outbound calls daily and meeting program specific metrics outlined by leadership. </li><li>In addition to initial outreach, you will perform research to locate providers, prepare data for release, and conduct follow-up.</li><li>Your day will consist of 95% phone work and 5% research and data entry.</li><li>Respond to coaching and various forms of feedback and quality analysis to meet or exceed performance metrics.</li><li>Adhere to Protected Health Information PHI policies and practices.</li></ol>

Customer Service Representative We are offering a long term contract employment opportunity for a Spanish- Bilingual Customer Service Representative in our Manufacturing sector located in Lombard, Illinois. In this role, you will play a key part in providing excellent service to our customers, ensuring their inquiries are resolved and their accounts are carefully monitored. Responsibilities:• Respond to incoming calls with professionalism, maintaining a courteous tone and clear communication.• Conduct detailed investigations into customer queries related to photo enforcement programs.• Keep our RedCheck system updated with comprehensive call comments on a daily basis.• Report escalated issues promptly to the Team Lead.• Assist customers in conducting credit card transactions for violation payments.• Regularly check work emails and stay updated with company communications.• Carry out other tasks as assigned by the Team Lead.• Utilize Microsoft Excel and Word for data entry and order entry tasks.• Balance both inbound and outbound calls effectively.• Schedule appointments as necessary.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in the insurance industry. As a Customer Service Representative, you will be tasked with providing excellent customer service, processing client transactions, and ensuring the accuracy of client records. This role is instrumental in maintaining customer satisfaction and loyalty, as well as supporting the sales team. Responsibilities: • Ensure the accuracy and efficiency of processing customer credit applications.• Handle customer inquiries and resolve issues promptly, maintaining high levels of customer satisfaction.• Accurately maintain and monitor client information and transactions, updating records as necessary.• Support the sales team by providing administrative assistance and facilitating the sales process.• Carry out research as needed to resolve customer problems and keep sales executives informed of client concerns and issues.• Review client portfolios and prepare summary reports for executive review.• Communicate the status of projects to relevant personnel.• Handle inbound calls and email correspondence with clients, providing them with information and resolving their problems.• Schedule appointments as required and follow up on all paperwork and sales.• Perform miscellaneous duties as necessary to support colleagues and ensure smooth office operations.

Customer Service Representative We are in search of a Customer Service Representative to join our team in Glendora, California. In this role, you will be the key link between our medical community customers and our company, processing their orders and addressing their inquiries with confidence and clarity. This position requires collaboration with various departments to ensure exceptional service delivery and requires familiarity with a diverse product line and its applications. Responsibilities: • Manage high volumes of incoming calls for orders, inquiries, and payments with clear and effective communication • Keep the company database updated in Customer Relationship Management and ERP software system • Collaborate with different departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, Shipping, etc. • Manage international order processing as a backup • Engage in company projects and initiatives • Strategically maintain an awareness of inventory levels, shipping timelines, and customer priorities • Use your knowledge of our diverse product line to provide exceptional customer service • Process customer orders and handle delicate situations professionally • Use Microsoft Word and Excel for data entry and email correspondence • Schedule appointments and manage order entry using JD Edwards EnterpriseOne software

Customer Service Representative We are in search of a Customer Service Representative to become part of our machinery manufacturing team located in Grand Rapids, Michigan. As a Customer Service Representative, your role will involve managing customer interactions, processing customer credit applications, maintaining accurate customer records, and handling customer inquiries. Responsibilities: • Actively managing incoming phone calls from customers • Handling and dispatching written business correspondence • Providing timely and accurate customer service • Supporting business growth through cross-selling and referring customers • Utilizing Customer Relationship Management (CRM) systems in managing customer interactions • Navigating multiple computer systems and applications for efficient service delivery • Applying problem-solving and analytical skills to resolve complex customer inquiries • Collaborating effectively with internal and external partners and clients • Going above and beyond to resolve complex customer inquiries through detailed research.

Customer Service Representative We are seeking a Customer Service Representative, with a focus on delivering exceptional service to our customers in the banking industry. This role is predominantly remote, with the exception of on-site duties on Tuesdays and Thursdays. Our operations run around the clock, and we offer flexible schedules. This position offers a contract to permanent employment opportunity. Interested candidates must be open to work non-traditional business hours to include evening work and possibly weekends. Responsibilities:• Efficiently handle customer inquiries related to their electronic banking matters.• Answer inbound calls promptly and professionally.• Deliver top-notch customer service, addressing and resolving concerns.• Accurately process data entry tasks and maintain customer records.• Coordinate email correspondence with customers to address their banking questions.• Manage both inbound and outbound calls, ensuring effective communication.• Utilize Microsoft Excel and Word for various tasks.• Handle order entries accurately and in a timely manner.• Schedule appointments as required, demonstrating strong organizational skills.• Monitor customer accounts and take necessary actions based on account status.

Customer Service Representative Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where every interaction matters? If so, Robert Half is looking for a skilled and personable Customer Service Representative to join a local and established organization. Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, chat, or in person, ensuring all issues are resolved efficiently and effectively.</li><li>Provide accurate information about products, services, account details, and company policies.</li><li>Troubleshoot and resolve customer complaints or issues, escalating complex cases to higher management when necessary.</li><li>Maintain detailed and accurate records of customer interactions in the company’s CRM system.</li><li>Stay up-to-date on products, services, promotions, and policies to provide customers with current and comprehensive information.</li><li>Collaborate with internal departments to meet customer needs and ensure satisfaction.</li><li>Identify trends in customer feedback and recommend improvements to company processes.</li></ul>

Customer Service Representative We are in the process of hiring a Customer Service Representative to be stationed in Shoreline, Washington, 98133, United States. Our business operates within the industry, and this role focuses on offering compassionate support to our clientele, guiding them through the process of arranging their memorial needs. This position offers a long term contract employment opportunity. Responsibilities:• Handle inbound and outbound calls, ensuring effective communication with clients.• Execute data entry tasks and maintain accurate customer records..• Utilize Microsoft Word and Excel for various tasks and correspondence.• Process customer applications efficiently and accurately.• Monitor customer accounts and take appropriate action when necessary.• Engage in email correspondence with clients to discuss their needs and respond to inquiries.• Ensure a high level of customer service is maintained throughout all interactions.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in Boca Raton, Florida. Responsibilities: • Facilitate communication by answering inbound calls and directing them as necessary• Monitor and manage the main company voicemail, responding to messages promptly• Handle and resolve customer inquiries received through phone calls• Oversee the Customer Service email inbox, ensuring all inquiries are addressed in a timely manner• Generate customer service shipping labels when required and prepare outgoing replacement packages• Enter all Customer Service related data into the database accurately• Receive and sort all incoming mail, courier deliveries, and shipments• Maintain the organization of the sample room and keep track of replacement inventory• Perform various general office administrative tasks as needed• Utilize spreadsheet software for various tasks, ensuring accuracy and efficiency.

Customer Service Representative Robert half is seeking a Customer Service Representative for our client in Metairie, Louisiana. This role is vital to our operations, where you will manage customer interactions, maintain customer records, and resolve inquiries. You will be closely working with the Warehouse and Accounting teams. This is a short-term contract to full time employment opportunity. Responsibilities:• Accurately process customer credit applications and manage customer profiles• Update customer profiles as required, ensuring information is current and accurate• Coordinate with customs brokers and customs for the release of cargo• Communicate instructions to the trucking company for container pick-up, noting the last free day and updating the system accordingly• Maintain constant communication with clients, providing updates as needed• Ensure timely completion and submission of billing/invoicing to accounting• Coordinate deliveries with both internal and external truckers• Track and trace import and export shipments for assigned clients• Process general drayage and accessorial billing (chassis, detention, demurrage, per diem, etc.)• Handle freight forwarding documentation for export shipments (bills of lading, country of origin, etc.)• Perform any other duties as assigned by management

Customer Service Representative Robert Half has an opening for a Customer Service Representative with our client in the Non-Profit sector, based in New Orleans, Louisiana. As a Customer Service Representative, you will be expected to deliver exceptional customer service, handle inbound calls, and maintain accurate customer records. This is a short-term contract to full time employment opportunity. Responsibilities:• Delivering outstanding customer service to all callers• Handling incoming calls and responding to customer inquiries• Entering customer data accurately into the system• Corresponding with customers via email• Managing both inbound and outbound calls• Utilizing Microsoft Excel and Word to manage customer information• Processing order entries• Scheduling appointments as required• Knowledge and understanding of Low-Income Tax Credit Housing (LITCH)• Adherence to Fair Housing regulations

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in Elk Grove, California. As a vital member of our team, your role will involve interfacing with customers, processing orders, and ensuring the smooth running of our operations. Responsibilities: • Act as the primary liaison for our customers, providing exceptional service and addressing inquiries. • Convert customer purchase orders into manufacturing production orders. • Coordinate with various departments such as design, sales, pricing, and operations to implement new customer items. • Maintain and manage customer inventory levels, identifying and addressing any potential obsolescence issues. • Investigate and resolve order discrepancies, customer quality complaints, and overdue accounts receivable. • Establish and manage correct order unitization, ensuring efficient operation. • Provide comprehensive reports on orders, sales, and inventory to plant management, sales teams, and customers as required. • Coordinate with internal and external vendors to ensure approved tooling artwork and CADs are provided to the manufacturing team. • Monitor plant activities that could impact customer order fulfillment, communicating any potential issues to relevant parties. • Participate in plant's non-price improvement initiatives, focusing on aged inventory, trailer utilization, and operational efficiencies.

Customer Service Rep II We are offering a long-term contract employment opportunity in Houston, Texas for a Customer Service Rep II. This role is critical in our corporate setting and is primarily focused on providing quality customer service, managing revenue risk, and promoting effective public relations. Responsibilities: • Efficiently and accurately process customer credit applications. • Maintain precise records of customer credit. • Address and resolve customer inquiries and complaints related to billing policies and procedures. • Adapt responses as required to handle different situations. • Provide guidance and direction to team members with less experience. • Receive and respond to inbound calls in a courteous manner. • Record and process commitments on customer accounts as needed. • Collaborate with call centers and customers to resolve any issues. • Report any fraudulent activities to management. • Leverage your decision-making skills to respond to both routine and non-routine customer requests. • Utilize your knowledge of Texas deregulation to enhance customer service delivery, though this is not mandatory.

Customer Service Representative Looking for a fresh start in your customer service career? Robert Half is hiring a Customer Service Representative for a reputable company in West Des Moines! This temp-to-hire role offers comprehensive training, growth opportunities, and great work-life balance. This is your chance to transition into a permanent position and grow with an amazing company. Apply now! Key Responsibilities:<ul><li>Build positive relationships with customers by addressing inquiries and issues efficiently.</li><li>Collaborate with internal teams to problem-solve and ensure customer satisfaction.</li><li>Complete administrative duties such as updating accounts, processing orders, and routing communications.</li></ul>

Customer Service Representative We are in the process of recruiting a Customer Service Representative based in Albany, New York, United States. This role is in the industry and offers a long term contract employment opportunity. The selected candidate will be primarily responsible for answering inbound and outbound calls and providing excellent customer service. Responsibilities: • Ensure accurate and efficient processing of customer credit applications • Maintain comprehensive and accurate customer credit records • Handle customer inquiries in a detail oriented, friendly, and timely manner • Take appropriate action in monitoring customer accounts • Respond to inbound and outbound call inquiries and follow-up with previous contacts • Perform support ticket transaction resolution tasks and carry out administrative functions • Create and maintain excellent documentation of all calls, questions, and complaints • Develop and maintain adequate records/documentation for audit and internal control purposes • Route mail, email, and carry out other assigned administrative support duties • Learn program rules of assigned projects to ensure the ability to respond to customer service inquiries • Develop an excellent working knowledge of operating platforms required to fulfill job responsibilities.

Customer Service Representative - 1 - Loyalty Services We are offering a permanent employment opportunity for a Customer Service Representative - 1 - Loyalty Services in Columbia, South Carolina. In this role, you will be a crucial part of our team, serving as a point of contact for customers and assisting in various service-related tasks. You will also be involved in maintaining customer records, processing applications, and resolving inquiries. Responsibilities: • Address customer service concerns and inquiries, ensuring a positive customer experience • Utilize your knowledge of our products and services to assist customers • Handle both inbound and outbound calls to assist customers wishing to cancel their insurance coverage • Retain policyholders by selling the value of our products and services • Contribute to the collection of current and past due premiums • Manage data entry tasks across multiple applications • Set expectations and provide instructions to policyholders • Consistently meet or exceed departmental standards related to quality, handle time, and other key performance indicators • Contribute to process improvements and provide feedback to leadership • Be willing to perform other duties as assigned • Collaborate effectively with team members and uphold organizational objectives • Demonstrate continuous learning and initiative, seeking opportunities for being detail oriented.

Customer Service Representative We are offering a short-term contract employment opportunity for a Customer Service Representative in Valencia, California. In this role, you will mainly focus on maintaining customer satisfaction by providing prompt responses to inquiries, resolving product-related issues, and processing orders and licenses. You will be interacting with customers through phone calls and emails, and occasionally assisting in answering front desk phones. Responsibilities:• Interact with customers to address their inquiries and resolve issues over calls and emails• Provide accurate quotes to customers and ensure prompt follow-up to maintain customer satisfaction• Accurately enter and verify sales orders and licenses to avoid any errors• Maintain detail-oriented email correspondence with customers to foster positive relationships• Serve as a backup for answering front desk phones when required, ensuring seamless communication• Collaborate effectively with the team to ensure excellent customer service, enhancing overall customer experience• Ability to handle a fast-paced environment while multitasking, ensuring efficient workflow• Willingness to work overtime and weekends if necessary, demonstrating flexibility and commitment• Proficiency in Word, Excel, and Adobe Acrobat to manage administrative tasks efficiently• Ensure data entry accuracy to maintain up-to-date and error-free customer records.

Customer Service Robert Half is partnering with a well-known non-profit organization in the area to find a Bilingual Customer Service Representative. This temporary position offers a strong opportunity to transition into a full-time, permanent role.Job Responsibilities: <ul><li>Handle both inbound and outbound calls on a daily basis.</li><li>Assist customers and clients via phone and email with account inquiries and general questions.</li><li>Update customer accounts with new or revised information.</li><li>Follow up with customers to address specific needs and concerns.</li></ul>

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1000 results for Customer Service

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