1000 results for Customer Service

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Charlotte, North Carolina, United States. As a Customer Service Representative, you will play a crucial role in addressing and resolving customer inquiries, managing complex issues, and ensuring a high level of customer satisfaction. This role will also involve working closely with other departments and mentoring Level 1 staff. Responsibilities: • Address and resolve customer inquiries through various channels such as phone, email, and chat • Work in collaboration with production and warehouse teams to meet customers' requirements • Liaise with procurement and logistics departments to keep customers informed with the most current information • Handle escalated customer issues that require a deeper level of expertise • Provide comprehensive and correct responses to complex questions regarding products, services, or technical issues • Ensure customer issues are resolved to their satisfaction, and follow up as necessary • Assist in training and mentoring Level 1 staff, providing guidance and support during routine customer interactions • Serve as the voice of the customer internally, ensuring their needs are met in a detail oriented and efficient manner • Use Microsoft Office programs to maintain customer records and process customer credit applications • Leverage skills in data entry, email correspondence, and inbound/outbound calls to provide exceptional customer service.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative based in Sarasota, Florida. This role is in the performing arts industry where the key function will be to act as a host for high-end clientele. This position will be only evenings and weekends during showtimes. Responsibilities: • Interacting with high-end clientele and donors to provide exceptional customer service.• Ensuring all vendors, including catering and bartenders, are present and prepared.• Engaging in conversations with donors, providing them with a memorable experience.• Keeping track of and appropriately directing any questions or inquiries from donors.• Maintaining a detail oriented appearance suitable for a business environment.• Monitoring and managing the founders lounge during shows to ensure a smooth operation.• Processing any customer-related tasks with accuracy and efficiency.• Maintaining detailed and accurate records of customer interactions.

Customer Service Representative Job Description:Are you a personable and detail-oriented professional looking to provide exceptional customer service? Robert Half is currently seeking a Customer Service Representative to join our client, a leader in the insurance industry. In this role, you will be the first point of contact for policyholders, assisting with inquiries, processing claims, and delivering excellent service to ensure customer satisfaction.Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or chat regarding policies, claims, and general insurance-related questions.</li><li>Provide clear and accurate information about coverage options, policy updates, and claim statuses.</li><li>Handle customer complaints and escalate complex issues to the appropriate department when necessary.</li><li>Process and update customer records, ensuring all documentation is accurate and compliant.</li><li>Collaborate with internal teams to resolve customer issues and deliver timely solutions.</li><li>Educate customers about additional services and products that may fit their needs.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>

Customer Service Representative At Robert Half, we pride ourselves on matching highly skilled candidates with reputable organizations. Our client, a well-established company in the San Diego area, is currently seeking a talented Customer Service Representative to help deliver exceptional service and support to their clients. The Customer Service Representative will serve as the first point of contact for customers, providing information, resolving issues, and ensuring customer satisfaction. This role is an excellent opportunity for individuals with strong communication skills and a passion for helping others. Responsibilities:<ol><li>Respond promptly to customer inquiries via phone, email, chat, or in-person interactions.</li><li>Provide detailed information about products and services, as well as address customer concerns.</li><li>Maintain accurate records of customer interactions and transactions using the company’s CRM system.</li><li>Handle and resolve customer complaints with professionalism and efficiency.</li><li>Collaborate with cross-functional teams to ensure seamless customer experiences.</li><li>Identify and escalate complex issues to the appropriate departments when necessary.</li><li>Process customer orders, applications, and forms, ensuring accuracy and timeliness.</li></ol>

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the Property Management industry. Based in Tustin, California, you will be responsible for managing customer accounts, processing applications, and maintaining accurate records. This role offers a long-term contract employment opportunity, with a hybrid work model that includes both remote work and in-office commitments. Responsibilities: • Manage customer accounts and ensure all necessary actions are taken• Efficiently process customer credit applications and ensure accuracy• Maintain detailed and accurate records of customer credit• Handle customer inquiries, providing comprehensive and timely responses• Answer inbound calls, providing excellent customer service to all clients• Enter data accurately, ensuring all customer information is up-to-date• Conduct email correspondence with clients, providing information and resolving issues where necessary• Utilize Microsoft Excel and Microsoft Word to manage customer data and correspondence• Resolve any errors in customer accounts promptly and efficiently• Ensure account management practices are consistent and meet industry standards

Customer Service Representative We are offering a contract employment opportunity for a Customer Service Representative in Miami, Florida. This position will be working for a nonprofit organization in the Miami area in their helpline service department. If you enjoy helping others and working in a fast-paced environment, this might be a great opportunity for you. Responsibilities:<ul><li>Provide appropriate information and referrals to social service agencies for callers contacting the Helpline.</li><li>Ensure data is accurately entered into the client database in a timely manner.</li><li>Provide telephone crisis counseling as well as suicide intervention services to callers experiencing crisis situations.</li><li>Participate in training, seminars, workshops, and in-services related to program and professional development.</li><li>Maintain an effective working relationship with colleagues through the use of appropriate interpersonal and communication skills.</li><li>Consistently adhere to the assigned schedule and demonstrate flexibility in regard to call center coverage needs.</li><li>Provide outstanding customer service to callers and accurately document all calls in the software.</li><li>Adhere to confidentiality policies and procedures as well as HIPAA regulations.</li><li>Obtain Certification as an Information & Referral Specialist through the Alliance for Information & Referral Systems (AIRS).</li></ul>

Customer Service Representative We are accepting applications for the position of a Customer Service Representative with our client based in Houma, Louisiana. This role involves working in a call center environment where you will be tasked with managing customer inquiries and maintaining customer records. The position offers a short-term contract to full time employment opportunity. Responsibilities:• Handle incoming calls from customers, providing prompt and efficient service• Ensure accurate data entry and maintenance of customer records• Use Microsoft Excel and Word to manage and document customer interactions• Provide assistance to customers through email correspondence, ensuring their queries are resolved• Make outbound calls to customers as required, ensuring customer satisfaction• Process order entries in a timely and accurate manner• Schedule appointments as per customer requests• Monitor customer accounts and take necessary actions as required• Uphold the highest level of customer service at all times• Maintain a detail-oriented demeanor while handling customer queries

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the Real Estate & Property industry, based in Richmond, Virginia. As a Customer Service Representative, you will be the main point of contact for customers interacting with the Housing Choice Voucher Program, ensuring that all inquiries are handled with detail and efficiency. Responsibilities: • Handle incoming calls and emails from customers in a timely and detail oriented manner • Document and maintain up-to-date customer service records • Aid in resolving customer complaints or issues, providing a satisfactory solution • Supply customers with necessary resources and guidance • Direct clients to the appropriate department when needed • Uphold company policies and procedures during all customer interactions • Utilize computer software for data entry and order processing • Schedule appointments as required • Work collaboratively within a team to deliver high-quality customer service • Demonstrate the ability to multitask and stay organized in high-stress situations.

Customer Service Representative We are looking for a Customer Service Representative to become a part of our team in Bridgewater, New Jersey. In this role, you will be expected to manage customer queries, coordinate sales activities, and ensure smooth communication between all parties. You will be based in our office, and your primary focus will be on sales coordination and delivering superior customer service. Responsibilities: • Efficiently process customer orders, ensuring accuracy and timeliness• Respond to customer queries via phone, email, and chat, offering information about products and resolving issues promptly• Manage customer records, consistently updating our CRM system with accurate and current data• Collaborate with internal departments such as logistics, finance, and production to ensure order delivery schedules are met• Support marketing campaigns, trade shows, and other customer engagement activities• Work with the sales team to identify opportunities for upselling and cross-selling our products and services• Provide administrative support, including scheduling meetings, preparing sales documents, and processing invoices• Enter, update, and maintain accurate data in company databases and spreadsheets• Handle pick-up and drop-off of shipments and office supplies• Proactively engage with customers to confirm payment status, address any outstanding balances, and update records accordingly.

Customer Service Representative We are looking for a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:<ul><li>Manage large amounts of incoming calls.</li><li>Generate sales leads.</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative We are offering a contract for a Customer Service Representative role in Sacramento, California. As a Customer Service Representative, you will be the primary liaison for our clients and suppliers, ensuring exceptional service delivery and representing our values professionally and efficiently. Responsibilities • Act as the primary point of communication for your allocated client base.• Manage all aspects of logistics coordination with suppliers.• Partner with freight forwarders to organize transport and guarantee punctual delivery.• Execute contracts in a prompt and efficient manner.• Track shipments and provide frequent updates to internal teams, clients, and suppliers.• Prepare and distribute documents to clients in line with shipment terms.• Take on the responsibilities of other Customer Service Representatives when necessary.• Perform additional tasks as required.• Handle inbound and outbound calls, providing excellent customer service.• Maintain accurate records of customer interactions and transactions using Microsoft Excel and Word.• Process order entries and schedule appointments accurately and efficiently

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Vandalia, Ohio. This role involves a range of duties, including answering calls, data entry, and liaising with vendors. It's an engaging position in a dynamic and fast-paced environment. Responsibilities: • Efficiently responding to high volume of inbound calls from members• Accurately entering data into the member portal and confirming submissions• Handling mail distribution tasks• Processing enrollments over the phone using a prescribed list of questions• Scanning and indexing relevant documents• Scheduling appointments as needed• Utilizing Microsoft Excel and Word for various tasks• Communicating via email correspondence when necessary• Monitoring and updating customer accounts regularly• Liaising with vendors as representatives may reach out. For immediate consideration, call 937.224.8326.

Customer Service Representative We are in the process of hiring a Customer Service Representative for our team located in Spokane Valley, Washington, 99206, United States. The individual will be a part of our product selling industry, addressing customer inquiries via chat, email, and phone calls. This role offers a short term contract employment opportunity. Responsibilities: • Address customer inquiries through various platforms like chat, email, and phone calls. • Show proficiency in handling multiple screens simultaneously while managing customer queries. • Maintain a calm demeanor and problem-solving attitude while interacting with customers. • Show expertise in software like Outlook, Excel, and other web-based programs. • Display adeptness in scheduling appointments and entering orders. • Exhibit skills in answering inbound and outbound calls. • Demonstrate the ability to maintain accurate customer records. • Show proficiency in processing customer credit applications. • Demonstrate excellent phone etiquette without matching the tone of the customer. • Show ability in data entry and email correspondence.

Customer Service Representative We are seeking a dedicated Customer Service Representative to join our team in North Chesterfield, Virginia. As a Customer Service Representative, you will be responsible for managing customer accounts, responding to customer inquiries, and ensuring accurate record keeping. This role is based in a dynamic call center environment and offers a contract to permanent employment opportunity. Responsibilities: • Efficiently handle inbound and outbound calls, providing exceptional customer service. • Actively listen to customer concerns and provide solutions with grace and integrity. • Maintain strict adherence to company policies and ensure confidentiality of customer records and information. • Accurately process complex transactions and conduct extensive research to resolve intricate customer inquiries. • Effectively interact with both internal and external partners and clients. • Utilize various computer systems and applications, along with search tools to find information. • Exhibit proficiency in Microsoft Office Suite, particularly Microsoft Excel and Word. • Undertake data entry tasks and order entry responsibilities. • Schedule appointments and manage email correspondence with customers. • Utilize customer service tools such as Zendesk to efficiently manage customer interactions.

Bilingual in Spanish Customer Service Representative We are offering a contract for a Bilingual in Spanish Customer Service Rep to join our team in Mount Laurel, New Jersey. In this role, you will be the first point of contact for our customers, handling inquiries related to their policies. You will also be responsible for maintaining up-to-date customer records. Responsibilities:• Answering incoming calls from customers and addressing their inquiries about policies• Providing customers with direct numbers to redirect their questions when necessary• Updating customer addresses and names in our system as needed• Processing requests for ID cards from customers• Ensuring accurate and efficient data entry for all customer interactions• Monitoring customer accounts and taking appropriate action when necessary.

Customer Service Representative We are offering a contract for a Customer Service Representative role in Cuyahoga Falls, Ohio. This role is crucial within our manufacturing industry setting, as you will act as a vital link between our customers and our team, overseeing customer issues until they are fully resolved. Responsibilities:• Ensure customer credit applications are processed accurately and swiftly• Uphold accurate customer credit records• Respond to customer inquiries and resolve their issues• Monitor customer accounts and take necessary action• Assist new customers during the onboarding process, guiding them through our business procedures• Maintain up-to-date and detailed information on each customer account, keeping Territory Sales Managers informed about all activities related to each account• Conduct outbound check-in calls to build and strengthen customer relationships• Provide technical product information as needed to answer customer technical inquiries, recommend alternative materials or products, and refer complex technical inquiries to the appropriate divisional personnel• Keep up-to-date product offering and lead time information• Provide current pricing information as required• Use routine exception reports to monitor orders and intervene when necessary to ensure maximum customer satisfaction• Notify customers and sales representatives proactively about potential missed shipments and revised dates on customer orders• Resolve customer issues in a timely manner by investigating issues and preparing/processing credit memos, debit memos, and return material authorizations• Improve customer experience proactively and share relevant customer feedback to help us enhance our offerings• Evaluate our customer support processes, devise improvements, measure results, and iterate.uyahog

Customer Service Representative Wilmington Delaware client seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order request and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment. Responsibilities: • Managing and uploading Excel manifests from importers into the ePorts system, ensuring data accuracy and consistency across systems.• Working within various customer inventory systems such as Famous, and other individual systems, ensuring real-time updates of inventory statuses and order fulfillment.• Collaborating with customers to determine specific pallets for pickup and providing timely updates on orders and deliveries.• Monitoring and expediting the flow of goods through the supply chain to ensure timely deliveries.• Coordinating with internal departments, customers, and third-party vendors to address any logistical challenges.• As needed, arranging and brokering trucking services for transfers of goods to customer warehouses, and monitoring the status of all shipments to ensure smooth delivery.• Managing customer credit applications accurately and efficiently.• Maintaining accurate customer credit records.• Processing customer inquiries and resolving any concerns related to orders and deliveries.• Performing inventory analysis and planning, ensuring accurate inventory controls and forecasting.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Little Rock, Arkansas. This role is remote, allowing you to work from any location within the Central Mountain and Pacific Time Zones. As a Customer Service Representative, you will be part of an organization that leverages technology to provide care and improve health outcomes for millions of people. Responsibilities: • Provide superior customer service to both internal and external customers, demonstrating quality care and concern. • Process customer inquiries, accurately maintaining customer records and accounts. • Handle complex and sensitive information exchange with patients, acting as their advocate. • Assist other representatives and supervisors in managing daily paperwork to resolve and document patient issues. • Recognize and appropriately respond to financial, medical, and legal risks based on data collected during customer interactions. • Use company systems to meet customer needs such as scheduling appointments, authorizing claims, verifying eligibility benefits, and handling appeals. • Translate oral information into concise and accurate written documentation as per guidelines. • Assist new or potential members in selecting a Primary Care Physician (PCP) and providing general information about the medical group. • Multitask between data entry, phone etiquette, and resource utilization, while maintaining proper guidelines. • Contribute to meeting the performance goals of the position in areas such as patient satisfaction, accuracy, quality, and attendance.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Metal Fabrication industry, based in Anderson, South Carolina. In this role, you will be pivotal in managing customer and vendor interactions, processing orders, and facilitating efficient sales operations. Responsibilities: • Handle customer and vendor inquiries via phone and email, ensuring their needs are met promptly and efficiently. • Foster consultative relationships with customers, understanding their unique requirements, and converting these into potential sales opportunities. • Oversee the accurate entry of sales orders, ensuring all details are correct and in line with customer requests. • Manage the processing of purchase orders in alignment with the corresponding sales orders. • Collaborate with the Outside Sales team to follow up on leads and manage customer projects effectively. • Coordinate with vendors to secure quotes within specified time frames. • Negotiate with vendors on pricing and lead times to establish competitive sales prices for customer quotes. • Assist in sourcing alternative suppliers to reduce costs and lead times, thereby enhancing operational efficiency. • Utilize Microsoft Excel and Word for data entry and order entry tasks. • Schedule appointments in response to inbound and outbound calls.

Customer Service Representative We are offering a contract for a Customer Service Representative position in Orange, California, United States. As a Customer Service Representative, you will play a crucial role in managing customer interactions and transactions, handling customer inquiries, and maintaining customer databases in the industry. Responsibilities: • Handle customer inquiries via telephone, electronically, or in person to ensure customer satisfaction. • Efficiently process orders, forms, applications, and requests to meet customer timeframes. • Set up new customer accounts and maintain accurate records of customer interactions and transactions. • Identify and resolve customer complaints, ensuring all relevant information is considered. • Coordinate with internal departments to ensure seamless customer service operations. • Distribute customer activity reports and maintain customer databases. • Provide feedback to improve the efficiency of the customer service process. • Ensure accurate and efficient data entry, reviewing data for deficiencies or errors. • Manage the workflow to ensure customer timeframes are met. • Utilize product knowledge to provide pricing and delivery information to customers.

Customer Service Representative Robert Half is seeking an enthusiastic and detail-oriented Customer Service Representative to provide exceptional support for an industry-leading company. If you're a people-person with a knack for problem-solving and thrive in a fast-paced environment, this role is a fantastic opportunity to showcase your skills and grow your career! Key Responsibilities<ul><li>Handle a high volume of incoming calls, emails, or chat inquiries, addressing customer concerns with professionalism and efficiency.</li><li>Resolve customer issues by identifying solutions and providing clear explanations.</li><li>Follow up with customers to ensure satisfaction and that the resolution met their expectations.</li><li>Keep accurate and detailed records of customer interactions within the company’s CRM system.</li><li>Collaborate with other departments to address customer needs and ensure a seamless experience.</li><li>Provide customers with product/service information, including promotions, warranties, and policy updates.</li></ul>

Sr. Customer Service Representative Robert Half's client is looking for an experienced Customer Service Representative! Responsibilities include:- Scheduling- Customer outreach- Answering calls- Other administrative task as assigned- Strong technical skills Start Date: Asap!Hours: M-F 8:00am-4pmDuration: temp to perm *If interested, APPLY now!

Outbound Customer Service Representative This is a telecommuting position in a challenging, fast paced, high-volume operation, where accuracy and quality are essential. Primary Responsibilities:<ol><li>Contact providers, hospitals and/or clinical staff via phone and email to explain program and request, set commitments for information return, and explain options for completing and transmitting information.</li><li>Develop and manage on-going relationships with providers to reduce provider abrasion and drive program participation.</li><li>You will be responsible for making approx. 40 - 60 outbound calls daily and meeting program specific metrics outlined by leadership. </li><li>In addition to initial outreach, you will perform research to locate providers, prepare data for release, and conduct follow-up.</li><li>Your day will consist of 95% phone work and 5% research and data entry.</li><li>Respond to coaching and various forms of feedback and quality analysis to meet or exceed performance metrics.</li><li>Adhere to Protected Health Information PHI policies and practices.</li></ol>

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities: • Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction • Utilize various computer systems and applications to gather necessary information efficiently • Collaborate with team members and other departments to resolve complex customer issues • Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns • Accurately document customer interactions and update customer accounts in the system • Stay up-to-date on product knowledge, industry trends, and company policies • Meet performance metrics and quality standards set by the company • Handle a high volume of inbound calls with a positive attitude • Assist customers by providing product information and offering solutions to ensure customer satisfaction • Process customer applications and maintain accurate customer records.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in Elk Grove, California. As a vital member of our team, your role will involve interfacing with customers, processing orders, and ensuring the smooth running of our operations. Responsibilities: • Act as the primary liaison for our customers, providing exceptional service and addressing inquiries. • Convert customer purchase orders into manufacturing production orders. • Coordinate with various departments such as design, sales, pricing, and operations to implement new customer items. • Maintain and manage customer inventory levels, identifying and addressing any potential obsolescence issues. • Investigate and resolve order discrepancies, customer quality complaints, and overdue accounts receivable. • Establish and manage correct order unitization, ensuring efficient operation. • Provide comprehensive reports on orders, sales, and inventory to plant management, sales teams, and customers as required. • Coordinate with internal and external vendors to ensure approved tooling artwork and CADs are provided to the manufacturing team. • Monitor plant activities that could impact customer order fulfillment, communicating any potential issues to relevant parties. • Participate in plant's non-price improvement initiatives, focusing on aged inventory, trailer utilization, and operational efficiencies.

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