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    641 results for Customer Service Representative

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    We are looking for a meticulous Customer Service Representative to join our team located in a Canton, Ohio. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.


    Responsibilities:

    • Efficiently and accurately process customer credit applications.

    • Provide assistance to customers by offering product and service information.

    • Resolve product and service issues faced by customers.

    • Enter sales quotations and orders on a daily basis.

    • Ensure customer records are up-to-date by revising account information.

    • Manage multiple accounts while supporting external sales representatives.

    • Utilize Microsoft Word, Excel, and Outlook for various tasks.

    • Handle both inbound and outbound customer calls.

    • Document all customer interactions and communications.

    • Perform data entry tasks related to customer service.

    • Proficiency in answering inbound calls, adept at handling customer inquiries and complaints efficiently
    • Exceptional customer service skills, with the ability to build rapport and maintain positive relationships with customers
    • Strong data entry skills, ensuring accuracy and attention to detail in all tasks
    • Experience in email correspondence, able to communicate professionally and effectively in writing
    • Skilled in both inbound and outbound calls, able to manage high call volumes without compromising quality of service
    • Proficient in Microsoft Excel, capable of managing, analyzing, and presenting data
    • Experience in order entry, able to process customer orders accurately and promptly
    • Knowledge of documentation procedures, capable of maintaining accurate records and files related to customer interactions

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    Customer Service Representative Jobs

    Customer Service Representative <p>We are looking for a meticulous Customer Service Representative to join our team located in a Canton, Ohio. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications.</p><p>• Provide assistance to customers by offering product and service information.</p><p>• Resolve product and service issues faced by customers.</p><p>• Enter sales quotations and orders on a daily basis.</p><p>• Ensure customer records are up-to-date by revising account information.</p><p>• Manage multiple accounts while supporting external sales representatives.</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p> Sr. Customer Service Representative <p>We are looking to add a Sr. Customer Service Representative to our team in VERSAILLES, Ohio, United States. In this role, you will primarily deal with customer queries, manage customer accounts, and ensure all customer interactions are logged accurately. This position provides a short term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Ensure all customer interactions are dealt with professionally and empathetically</p><p>• Handle incoming customer calls, addressing issues related to orders, billing, and product concerns</p><p>• Keep customer information up-to-date after every call and place orders when needed</p><p>• Collaborate with the management team to stay informed about product knowledge and changes in company policies</p><p>• Contribute to the company's success by resolving customer problems and converting frustrated clients into repeat customers</p><p>• Schedule delivery appointments</p><p>• Uphold a high level of confidentiality and professionalism when dealing with clients</p><p>• Keep track of pricing changes and update customers accordingly</p><p>• Manage billing functions and claim administration effectively</p><p>• Utilize Microsoft Office Programs, particularly Excel, for various tasks.</p><p><br></p><p>For immediate consideration, call Alison at 937.224.0600</p> Customer Service Representative <p>We are welcoming applications for the role of a part-time Customer Service Representative based in the City of Industry, California. This role offers a contract to permanent employment opportunity in the manufacturing industry. The workplace is a business casual environment where you will be part of a small, dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage customer accounts and take necessary actions.</p><p>• Process customer orders and provide high-quality customer service.</p><p>• Accurately maintain customer records and data.</p><p>• Resolve customer inquiries in a timely and detail oriented manner.</p><p>• Handle both inbound and outbound calls to cater to customer needs.</p><p>• Utilize Microsoft Excel and Word for data entry and email correspondence.</p><p>• Schedule appointments as per customer requirements.</p><p>• Leverage your skills in account management to ensure customer satisfaction.</p><p>• Adapt to a traditional work environment that values team players.</p><p>• Learn and use the customer ERP software for various tasks.</p> Customer Service Representative <p>We are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Operations Representative. In this role, you will interact with customers over the phone, providing solutions to inquiries and ensuring customer satisfaction. You will also be responsible for accurate data entry and maintaining detailed records of customer interactions. Strong communication, problem-solving skills, and the ability to stay organized in a fast-paced environment are key to success in this role.</p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer customer inquiries via phone, ensuring a positive and professional experience.</li><li>Provide accurate information regarding products, services, and account details.</li><li>Resolve customer issues promptly by troubleshooting and offering appropriate solutions.</li><li>Log customer interactions and enter relevant data into the company’s system.</li><li>Maintain organized records of customer issues, actions taken, and follow-up tasks.</li><li>Follow up with customers as needed to ensure satisfaction and ensure timely resolution.</li><li>Handle multiple tasks simultaneously while maintaining high standards of quality and accuracy.</li><li>Collaborate with other departments when needed to resolve customer concerns.</li><li>Continuously improve problem-solving techniques and learn about company products and services.</li></ul><p><br></p> Customer Service Representative <p>We are looking for a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.</p><p>Responsibilities:</p><ul><li>Manage large amounts of incoming calls.</li><li>Generate sales leads.</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Take the extra mile to engage customers.</li></ul><p><br></p> Customer Service Representative We are looking for an efficient Customer Service Representative to be part of our team in Santa Clara, California. Your role will involve managing customer interactions, maintaining thorough customer records, and ensuring all customer inquiries are resolved in a timely manner. This is a short term contract employment opportunity.<br><br>Responsibilities:<br>• Accurately process customer credit applications<br>• Maintain comprehensive and up-to-date customer credit records<br>• Handle customer inquiries and resolve them promptly and professionally<br>• Monitor customer accounts and take necessary actions<br>• Check-in people using digital devices<br>• Manage and direct traffic efficiently. Sr. Customer Service Representative <p>Robert Half's client is looking for an experienced Customer Service Representative!</p><p><br></p><p>Responsibilities include:</p><p>- Scheduling</p><p>- Customer outreach</p><p>- Answering calls</p><p>- Other administrative task as assigned</p><p>- Strong technical skills</p><p><br></p><p>Start Date: Asap!</p><p>Hours: M-F 8:00am-4pm</p><p>Duration: temp to perm</p><p><br></p><p>*If interested, APPLY now!</p> Customer Service Representative <p>Wilmington Delaware client seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order request and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Managing and uploading Excel manifests from importers into the ePorts system, ensuring data accuracy and consistency across systems.</p><p>• Working within various customer inventory systems such as Famous, and other individual systems, ensuring real-time updates of inventory statuses and order fulfillment.</p><p>• Collaborating with customers to determine specific pallets for pickup and providing timely updates on orders and deliveries.</p><p>• Monitoring and expediting the flow of goods through the supply chain to ensure timely deliveries.</p><p>• Coordinating with internal departments, customers, and third-party vendors to address any logistical challenges.</p><p>• As needed, arranging and brokering trucking services for transfers of goods to customer warehouses, and monitoring the status of all shipments to ensure smooth delivery.</p><p>• Managing customer credit applications accurately and efficiently.</p><p>• Maintaining accurate customer credit records.</p><p>• Processing customer inquiries and resolving any concerns related to orders and deliveries.</p><p>• Performing inventory analysis and planning, ensuring accurate inventory controls and forecasting.</p> Customer Service Representative <p>We are offering a short term contract employment opportunity for a Customer Service Representative based in Sarasota, Florida. This role is in the performing arts industry where the key function will be to act as a host for high-end clientele. This position will be only evenings and weekends during showtimes. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Interacting with high-end clientele and donors to provide exceptional customer service.</p><p>• Ensuring all vendors, including catering and bartenders, are present and prepared.</p><p>• Engaging in conversations with donors, providing them with a memorable experience.</p><p>• Keeping track of and appropriately directing any questions or inquiries from donors.</p><p>• Maintaining a detail oriented appearance suitable for a business environment.</p><p>• Monitoring and managing the founders lounge during shows to ensure a smooth operation.</p><p>• Processing any customer-related tasks with accuracy and efficiency.</p><p>• Maintaining detailed and accurate records of customer interactions.</p> Customer Service Representative <p>Robert Half has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Centreville, Virginia region and is a short-term temporary employment opportunity. </p><p> What you get to do every day </p><p>- Manage and place incoming telephone calls </p><p>- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers </p><p>- Receive and send written business correspondence </p><p>- Offer friendly, accurate customer service in a timely fashion comprehensive knowledge of email </p> Customer Service Representative <p><strong>Job Description:</strong></p><p>Are you a personable and detail-oriented professional looking to provide exceptional customer service? Robert Half is currently seeking a Customer Service Representative to join our client, a leader in the insurance industry. In this role, you will be the first point of contact for policyholders, assisting with inquiries, processing claims, and delivering excellent service to ensure customer satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat regarding policies, claims, and general insurance-related questions.</li><li>Provide clear and accurate information about coverage options, policy updates, and claim statuses.</li><li>Handle customer complaints and escalate complex issues to the appropriate department when necessary.</li><li>Process and update customer records, ensuring all documentation is accurate and compliant.</li><li>Collaborate with internal teams to resolve customer issues and deliver timely solutions.</li><li>Educate customers about additional services and products that may fit their needs.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul><p><br></p> Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Shakopee, Minnesota. As a vital part of our team, your role will revolve around handling customer inquiries, maintaining customer accounts, and processing credit applications. <br><br>Responsibilities:<br>• Efficiently address and resolve customer inquiries<br>• Conduct regular monitoring and maintenance of customer accounts<br>• Process and verify customer credit applications with precision<br>• Ensure customer records are accurate and up-to-date<br>• Uphold high standards of customer service at all times Customer Service Representative <p>We are offering a contract for a Customer Service Representative role in Cuyahoga Falls, Ohio. This role is crucial within our manufacturing industry setting, as you will act as a vital link between our customers and our team, overseeing customer issues until they are fully resolved.</p><p><br></p><p>Responsibilities:</p><p>• Ensure customer credit applications are processed accurately and swiftly</p><p>• Uphold accurate customer credit records</p><p>• Respond to customer inquiries and resolve their issues</p><p>• Monitor customer accounts and take necessary action</p><p>• Assist new customers during the onboarding process, guiding them through our business procedures</p><p>• Maintain up-to-date and detailed information on each customer account, keeping Territory Sales Managers informed about all activities related to each account</p><p>• Conduct outbound check-in calls to build and strengthen customer relationships</p><p>• Provide technical product information as needed to answer customer technical inquiries, recommend alternative materials or products, and refer complex technical inquiries to the appropriate divisional personnel</p><p>• Keep up-to-date product offering and lead time information</p><p>• Provide current pricing information as required</p><p>• Use routine exception reports to monitor orders and intervene when necessary to ensure maximum customer satisfaction</p><p>• Notify customers and sales representatives proactively about potential missed shipments and revised dates on customer orders</p><p>• Resolve customer issues in a timely manner by investigating issues and preparing/processing credit memos, debit memos, and return material authorizations</p><p>• Improve customer experience proactively and share relevant customer feedback to help us enhance our offerings</p><p>• Evaluate our customer support processes, devise improvements, measure results, and iterate.uyahog</p> Customer Service Representative <p>Robert Half is looking for a skilled customer service representative to help out a company in the insurance industry on a temporary basis. In this vital role, you'll become the primary point of contact for their esteemed customers. Handling inbound calls and processing claims on-site, you will have the compelling opportunity to provide unparalleled customer support, helping to resolve issues swiftly and effectively. This offers a unique chance to make a tangible difference in customers' experiences. This opportunity is located in the heart of downtown Des Moines.</p><p> </p><p>Responsibilities:</p><ol><li>Manage large amounts of incoming calls</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ol><p> </p><p>If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.244.2500.</p> Customer Service Representative <p>We are offering a contract employment opportunity for a Customer Service Representative in Miami, Florida. This position will be working for a nonprofit organization in the Miami area in their helpline service department. If you enjoy helping others and working in a fast-paced environment, this might be a great opportunity for you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide appropriate information and referrals to social service agencies for callers contacting the Helpline.</li><li>Ensure data is accurately entered into the client database in a timely manner.</li><li>Provide telephone crisis counseling as well as suicide intervention services to callers experiencing crisis situations.</li><li>Participate in training, seminars, workshops, and in-services related to program and professional development.</li><li>Maintain an effective working relationship with colleagues through the use of appropriate interpersonal and communication skills.</li><li>Consistently adhere to the assigned schedule and demonstrate flexibility in regard to call center coverage needs.</li><li>Provide outstanding customer service to callers and accurately document all calls in the software.</li><li>Adhere to confidentiality policies and procedures as well as HIPAA regulations.</li><li>Obtain Certification as an Information & Referral Specialist through the Alliance for Information & Referral Systems (AIRS).</li></ul><p><br></p> Customer Service Representative <p><strong><u>Must be bilingual Spanish! </u></strong></p><p><br></p><p>We are offering a short-term contract employment opportunity in the non-profit industry for a Customer Service Representative, based in Redwood City, California. This role is entirely remote, requiring the use of personal computing equipment and specific applications. The primary goal is to support an upcoming event by reaching out to clients and managing their inquiries. There will be about 500 calls (many in the Spanish language) and you will be updating a Google Sheet. The assignment has a duration of 12 days and the hours per week will range from 25 to 40 hours per week depending on volume of data. Do not miss out, apply today!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with clients through outbound calls, using a provided script to confirm their appointments and express gratitude for their participation.</p><p>• Update and maintain client response information within Google Sheets.</p><p>• Provide responses to client inquiries, referring complex or tax-related questions to the appropriate tax preparer.</p><p>• Utilize the RingCentral app for communication and coordination needs.</p><p>• Adapt to flexible work hours, which may include shifts from 12pm to 7pm.</p><p>• Support the event and address client questions during March 6th - 7th.</p><p>• Use bilingual skills in English and Spanish to communicate with a diverse client base.</p><p>• Draw on previous office experience to comfortably discuss questions related to the tax season.</p><p>• Leverage experience with Google Sheets for data management and tracking.</p><p><br></p><p><br></p> Customer Service Representative <p>We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.</p><p>• Ensure the maintenance of detailed records of customer interactions and queries.</p><p>• Regularly update customer accounts as per requirements.</p><p>• Follow up with customers to ensure their satisfaction and resolve any pending issues.</p><p>• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.</p><p>• Exhibit proficiency in handling both inbound and outbound calls.</p><p>• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.</p><p>• Schedule appointments and manage order entries as part of the role.</p><p>• Leverage skills in property management to provide the best customer experience.</p><p>• Ensure all email correspondence with customers is handled professionally and promptly.</p> Customer Service Representative <p>We are seeking a dedicated Customer Service Representative to join our team in Syracuse, New York, United States. As a Customer Service Representative, you will be working on a contract basis, offering essential support to providers via phone and email, documenting errors for enhancement, and ensuring the detail-oriented representation of our team. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently manage calls and emails from providers, offering support from basic to complex bill review inquiries.</p><p>• Document any errors identified during bill review to track, trend, and improve team error rate.</p><p>• Represent the team in all interactions with a detail-oriented approach, ensuring compliance with best practice standards.</p><p>• Understand and explain provider contracted rates, carve-outs, and special LOAs applied to medical bills.</p><p>• Use the bill review application proficiently to provide accurate information to callers.</p><p>• Effectively manage phone calls for timely resolution and reduced provider hold times.</p><p>• Understand and answer questions on processed medical bills, including regular and facility bill types.</p><p>• Follow safety rules and regulations during work hours in line with the Injury and Illness Prevention Program.</p><p>• Undertake additional duties as required.</p> Customer Service Representative <p>Robert Half is seeking an enthusiastic and detail-oriented <strong>Customer Service Representative</strong> to provide exceptional support for an industry-leading company. If you're a people-person with a knack for problem-solving and thrive in a fast-paced environment, this role is a fantastic opportunity to showcase your skills and grow your career!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of incoming calls, emails, or chat inquiries, addressing customer concerns with professionalism and efficiency.</li><li>Resolve customer issues by identifying solutions and providing clear explanations.</li><li>Follow up with customers to ensure satisfaction and that the resolution met their expectations.</li><li>Keep accurate and detailed records of customer interactions within the company’s CRM system.</li><li>Collaborate with other departments to address customer needs and ensure a seamless experience.</li><li>Provide customers with product/service information, including promotions, warranties, and policy updates.</li></ul><p><br></p> Customer Service Representative We are in search of a Customer Service Representative to enhance our team in Burlington, Massachusetts. This role involves handling customer inquiries, processing customer applications, and maintaining precise customer records. This position also includes monitoring and managing customer accounts. <br><br>Responsibilities:<br><br>• Handle incoming calls from both technical staff and customers with a focus on superior service.<br>• Perform data entry tasks with a high degree of accuracy.<br>• Develop job carts utilizing service titan software.<br>• Maintain and update customer credit records consistently.<br>• Use Microsoft Word and Excel to manage and organize data.<br>• Ensure all customer service tasks are completed efficiently.<br>• Manage email correspondence with customers and team members.<br>• Schedule appointments and manage customer service inquiries.<br>• Handle inbound and outbound calls with professionalism.<br>• Execute order entry duties as required. Customer Service Representative <p>Are you passionate about providing exceptional customer service and creating positive client experiences? Our client in New York City is seeking a dynamic <strong>Customer Service Representative</strong> to join their team. If you enjoy problem-solving, engaging with customers, and contributing to a collaborative work environment, this could be the opportunity you’ve been waiting for!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customer inquiries, providing clear, friendly, and efficient communication via phone, email, and chat.</li><li>Resolve customer issues promptly and efficiently, escalating complex cases to the appropriate team members when necessary.</li><li>Maintain detailed and accurate customer records using CRM software.</li><li>Collaborate with internal teams to ensure customer needs are met and service expectations are exceeded.</li><li>Assist with customer onboarding processes, educate clients about products or services, and recommend solutions based on individual needs.</li><li>Identify opportunities for process improvement and share feedback with management.</li></ul><p><br></p><p><br></p> Customer Service Representative <p>Are you a problem-solver with a passion for providing excellent customer service? Do you thrive in a fast-paced, collaborative environment? Our client in Shakopee, MN is seeking a <strong>Customer Service Representative</strong> to join their dynamic team. In this role, you’ll focus on delivering exceptional service to customers while utilizing your organizational skills and technical expertise.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and chat.</li><li>Efficiently handle customer concerns, orders, and questions while ensuring a positive experience.</li><li>Manage and maintain customer accounts, including entering and updating data into SAP systems.</li><li>Collaborate with internal departments (such as sales, logistics, and finance) to resolve customer issues.</li><li>Process customer orders and returns with attention to accuracy and timeliness.</li><li>Monitor and follow up on order status to ensure on-time delivery.</li><li>Identify opportunities to enhance customer satisfaction and streamline processes.</li><li>Assist with administrative and reporting tasks related to customer service metrics.</li></ul> Customer Service Representative <p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p>​</p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul> Customer Service Representative <p><br></p><p><strong>Robert Half is hiring for a fully onsite Call Center Representative for a contract opportunity for up to 13 weeks in North Huntingdon/Irwin area. There is a possibility this could turn into a contract to hire opportunity, depending on the client. The hours for this position are M-F 8AM-4PM. Pay is based of experience $15-$18 an hour. </strong></p><p><br></p><p>Call Center Representatives for our Taxpayer Service department will manage all calls and emails received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continued training, and increase professional development as required. Opportunities for hybrid schedule pending completion of full training.</p><p><strong>Primary Responsibilities</strong></p><p>·      Customer service provided on phone, emails and / or chats</p><p>·      Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience</p><p>·      Ability to learn and follow all customer service procedures and policies</p><p>·      Utilize knowledge of tax types collected </p><p>·      Utilize knowledge of municipalities and school districts for which the client collects taxes</p><p>·      Ability to modify address changes and create new accounts in client’s applications</p><p>·      Process credit card payments and / or ACH payments</p><p>·      Ability to sufficiently memo the client’s applications</p><p>·      Expand job knowledge and develop expertise to progress forward in job development</p><p><br></p><p><strong>Secondary Responsibilities</strong></p><p>·      Demonstrated ability to listen and retain knowledge</p><p>·      Ability to accurately and attentively complete detailed tasks</p><p>·      Keep up to date regarding changes in daily responsibilities or job processes</p><p><br></p><p><br></p><p><br></p> Bilingual in Spanish Customer Service Representative <p>We are offering a contract for a Bilingual in Spanish Customer Service Rep to join our team in Mount Laurel, New Jersey. In this role, you will be the first point of contact for our customers, handling inquiries related to their policies. You will also be responsible for maintaining up-to-date customer records.</p><p><br></p><p>Responsibilities:</p><p>• Answering incoming calls from customers and addressing their inquiries about policies</p><p>• Providing customers with direct numbers to redirect their questions when necessary</p><p>• Updating customer addresses and names in our system as needed</p><p>• Processing requests for ID cards from customers</p><p>• Ensuring accurate and efficient data entry for all customer interactions</p><p>• Monitoring customer accounts and taking appropriate action when necessary.</p>