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287 results for Customer Experience Specialist jobs

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service. Responsibilities: • Manage customer orders, returns, exchanges, and cancellations with precision and efficiency. • Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment. • Provide customers with accurate product information, pricing details, and updates on order status. • Address and resolve customer concerns, escalating complex issues when necessary. • Maintain up-to-date and accurate customer records and order details in company systems. • Assist with compliance for retailer orders and support wholesale account management. • Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally. • Contribute to improving processes and workflows to enhance overall customer satisfaction.
2026-04-22T00:00:00Z

Customer Service Representative

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Coppell, Texas in a contract-to-permanent capacity. This position is ideal for someone who enjoys helping customers, managing order-related requests, and working in a fast-paced service environment. The role focuses on delivering responsive support, maintaining accurate records, and coordinating with internal teams to ensure timely resolution of customer needs. Responsibilities: • Manage inbound customer interactions by phone and email, providing clear updates on orders, pricing, returns, product availability, and backordered items. • Enter and process customer orders with close attention to accuracy, timing, and documentation requirements. • Record customer communications, actions taken, and follow-up details thoroughly to maintain complete and reliable account information. • Partner with warehouse and internal support teams to address special requests, urgent shipments, order changes, and delivery discrepancies. • Coordinate directly with clients on allocation matters and the release of backordered products. • Monitor personal performance against service expectations such as schedule adherence, call quality, attendance, and efficiency metrics. • Identify sensitive or complex customer concerns and elevate them to the appropriate management contact in a thorough manner. • Support additional service and administrative tasks as needed to help the team meet daily operational goals.
2026-04-24T00:00:00Z

Customer Service Representative

Crandon, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Crandon, Wisconsin on a contract basis. In this role, you will provide outstanding service to clients and ensure smooth application processing. This position offers an opportunity to work in the non-profit sector while utilizing your customer service and administrative skills. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Respond to inquiries and provide detailed assistance to clients over phone and email.• Manage inbound and outbound calls, addressing client needs and concerns promptly.• Maintain organized records and documentation for all processed applications.• Collaborate with team members to ensure smooth workflows and consistent service delivery.• Navigate computer systems to input, update, and retrieve data as required.• Deliver attentive and empathetic customer service tailored to each client’s situation.• Support administrative tasks such as data entry and order processing.• Monitor and prioritize tasks to meet deadlines and maintain high-quality standards.• Uphold confidentiality and compliance with organizational policies and procedures.
2026-04-15T00:00:00Z

Customer Service Representative

Woodbury, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client communication and administrative service activities for a Long-term Contract position based in Woodbury, Minnesota. In this role, you will help ensure customers receive timely documentation, product-related materials, and responsive assistance across multiple channels. The ideal candidate is organized, comfortable handling both inbound and outbound outreach, and able to manage detailed tasks with accuracy in a fast-paced environment. Responsibilities: • Deliver customer test reports within established turnaround times while maintaining accuracy and completeness • Prepare, laminate, and distribute test tags through outgoing mail processes • Respond promptly to customer inquiries submitted through the company’s online chat platform • Accept and fulfill requests for sample kits, including processing and coordinating shipment details • Conduct proactive outbound calling campaigns to engage customers and support business outreach efforts • Handle incoming customer communications and provide clear, attentive assistance for service-related questions • Maintain organized electronic records and documentation to support customer interactions and order activity • Use Microsoft 365 tools to manage correspondence, track tasks, and complete daily administrative work
2026-04-23T00:00:00Z

Customer Service Representative

Blaine, MN
onsite
Temporary to Hire
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Minnesota. This contract opportunity is ideal for someone who enjoys helping customers, resolving issues, and coordinating with internal teams to keep orders and service requests moving efficiently. The person in this role will support a wide range of customer needs while maintaining accurate records and delivering clear communication across multiple channels. Responsibilities: • Respond to customer questions regarding orders, product details, service requests, and account-related concerns through phone and email communication. • Resolve complaints and dispute situations with sound judgment and a strong focus on customer satisfaction. • Work closely with departments such as sales, production, quality, engineering, procurement, and shipping to support timely and accurate fulfillment. • Provide frontline assistance for basic product or service issues and connect customers with the appropriate internal resources when advanced support is needed. • Review and confirm order details, pricing information, delivery methods, and other transaction-related updates through timely follow-up. • Maintain organized and accurate documentation for customer interactions, orders, and service activity. • Use Microsoft Office applications, including Word, Excel, and Outlook, to manage correspondence, tracking, and daily administrative tasks. • Balance multiple priorities in a fast-paced environment while maintaining attention to detail and consistent service quality.
2026-04-21T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Key Responsibilities:<ul><li>Serve as the first point of contact for inquiries via phone, email, and in-person, providing courteous and helpful assistance.</li><li>Respond promptly to questions regarding our programs, services, events, or donations.</li><li>Maintain accurate client and donor records in our database.</li><li>Escalate issues to the appropriate team member when necessary and ensure proper follow-up.</li><li>Support special events, volunteer coordination, and community outreach as needed.</li><li>Gather feedback from stakeholders and report trends to support continuous improvement.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Woodridge, Illinois. In this role, you will be the primary contact for sales representatives and customers, ensuring seamless order management and exceptional service. This is a Contract to permanent position within the agriculture industry, offering an opportunity to grow and collaborate with a dynamic team. Responsibilities: • Serve as the first point of contact for customers and sales representatives, providing expert guidance on order processes. • Oversee the entire lifecycle of orders, including entry, vendor confirmations, tracking, claims, returns, and necessary adjustments. • Maintain accurate records and perform transactions using order management software and the company's B2B website. • Ensure the integrity of customer accounts throughout the year by managing orders, shipping details, pricing, and resolving claims. • Compile and distribute sales reports to sales representatives and customers upon request. • Communicate important deadlines and vendor updates to customers while fostering positive relationships with all stakeholders. • Handle high volumes of inbound and outbound calls, efficiently resolving customer inquiries and prioritizing tasks. • Offer solutions and recommendations to address customer issues and improve processes. • Support team members regularly and assist in other departments or special projects as needed. • Participate in system testing, provide training, and identify areas for improvement to enhance customer satisfaction.
2026-04-21T00:00:00Z

Customer Service Representative

Eagan, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.Responsibilities:Respond promptly to customer inquiries, handling and resolving customer complaints.Maintain a record of customer interactions, comments, and complaints.Follow-up on customer interactions.Communicate and coordinate with internal departments.Deliver excellent customer support and assist in the upgrade of our customer experience.Handle incoming calls and emails with professionalism and active listening.Provide accurate, appropriate, and immediate responses to all customer inquiries.Analyze customer's needs and problem-solve as needed.Learn about our product range and services to assist customers effectively.Process orders, applications, and requests seamlessly.
2026-04-24T00:00:00Z

Customer service representative

Memphis, TN
onsite
Permanent / Full Time
39000 - 40000 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. This role focuses on providing exceptional support to clients in the financial services sector, particularly within banking operations. The ideal candidate will bring strong communication skills and a commitment to delivering high-quality customer interactions. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Address customer concerns related to financial products and services, ensuring a high level of satisfaction. • Analyze account information and transactions to resolve discrepancies or provide detailed explanations. • Collaborate with internal departments to ensure customer issues are resolved efficiently. • Maintain accurate documentation of customer interactions and resolutions in the system. • Stay informed about company policies, procedures, and banking regulations to provide accurate information. • Assist clients in navigating financial tools and resources to meet their needs. • Identify opportunities to improve customer service processes and recommend solutions. • Uphold confidentiality standards while handling sensitive financial data.
2026-04-06T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.Position OverviewThis role serves as the first point of contact for web-based tool support. You will assist clients and advisors in a inbound call environment, providing:<ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul>What They’re Looking For<ul><li>Strong personality and positive attitude </li><li>Highly process-oriented (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul>Note: Call center experience is helpful but not required.
2026-04-24T00:00:00Z

Customer Service Representative

Des Plaines, IL
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join our team in Rosemont, Illinois in a Contract to Permanent role. This position is ideal for someone who enjoys helping customers, managing order details with accuracy, and keeping communication clear from initial request through final resolution. The person in this role will support a high-quality customer experience by coordinating with internal teams, responding promptly to questions, and ensuring orders move smoothly through the process. Responsibilities: • Respond to incoming customer calls and messages, routing requests appropriately and providing timely support. • Enter customer orders accurately and confirm all information is complete before submission. • Review order details carefully, including product information, quantities, and pricing, to ensure accuracy. • Track orders throughout fulfillment and keep customers informed of progress, changes, or delays. • Resolve customer questions and concerns related to order status, processing, and delivery expectations. • Partner with internal operations and fulfillment teams to address order issues and remove processing obstacles. • Research mismatches, missing details, or other order discrepancies and take corrective action as needed. • Maintain clear records of customer interactions and recurring issues to support service improvements. • Deliver courteous, attentive assistance throughout the full order lifecycle, from entry to resolution.
2026-04-22T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Permanent / Full Time
45000 - 48000 USD / Yearly
We are looking for a detail-oriented Customer Service Specialist to join our Client's team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills. Responsibilities:• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.• Maintain and regularly update builder schedules to meet all weekly deadlines.• Perform data entry and documentation tasks efficiently in a fast-paced setting.• Participate in training to gain a comprehensive understanding of the company's products and services.
2026-04-06T00:00:00Z

Customer Service Representative

Cambridge, MD
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Cambridge, Maryland. In this role, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a positive experience. If you have a passion for providing excellent customer support and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond to incoming customer inquiries via phone and email, providing clear and accurate information. • Handle and resolve customer complaints or issues with professionalism and efficiency. • Process and track customer orders, ensuring accuracy and timely delivery. • Manage a high volume of inbound and outbound calls while maintaining quality service standards. • Maintain detailed and accurate records of customer interactions in the system. • Collaborate with team members and other departments to address and resolve customer concerns. • Provide product or service information to customers, helping them make informed decisions. • Identify opportunities to improve customer satisfaction and share feedback with the team.
2026-04-23T00:00:00Z

Customer Service Representative

Conshohocken, PA
onsite
Temporary to Hire
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Pennsylvania. This onsite opportunity is a contract position with the potential to become permanent, suited for someone who enjoys helping customers, managing account-related requests, and working closely with internal partners to resolve service issues. The ideal candidate brings strong call center experience, sound judgment, and the ability to handle both routine inquiries and more sensitive concerns with professionalism. Responsibilities: • Handle incoming customer interactions and provide timely support for account-related questions, service needs, and general issue resolution. • Update customer account details, including payment information and billing arrangements, while ensuring accuracy in all records. • Work with merchants and cross-functional teams to address product, service, or installation concerns and move issues toward resolution. • Document customer conversations, service actions, and follow-up steps within internal systems and related tools. • Place outbound calls when needed to gather information, provide updates, or complete service requests efficiently. • Recognize situations involving legal, regulatory, or highly sensitive matters and route them to the appropriate internal contacts. • Support order entry and related administrative tasks to help maintain smooth day-to-day customer service operations.
2026-04-24T00:00:00Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-04-24T00:00:00Z

Customer Service Representative

Sand Springs, OK
onsite
Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-04-24T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a part-time Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. In this role, you will provide exceptional support to customers while managing various inside sales and administrative tasks. You will play a key part in processing orders, addressing customer inquiries, and ensuring smooth communication across departments. Responsibilities:• Process customer requests for quotes and purchase orders promptly and accurately.• Respond to inquiries regarding order status, pricing, and product information.• Collaborate with sales representatives and account managers to address customer needs and concerns.• Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures.• Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales & Marketing.• Coordinate with engineering, manufacturing, shipping, and accounting teams to deliver quality products and services.• Expedite urgent orders through the system when necessary.• Use Microsoft Office tools and internal systems to manage data entry, pricing, and inventory tasks.• Assist in developing and maintaining a consistent customer service process.• Review and resolve customer complaints in collaboration with relevant departments, escalating major issues when required.
2026-04-14T00:00:00Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.• Handle outbound calls to follow up on application statuses or gather additional information when necessary.• Manage order entry tasks, updating records and maintaining data integrity.• Utilize computer systems to track, update, and process customer information.• Support administrative tasks related to application processing and customer communication.• Collaborate with team members to resolve issues and improve service delivery.• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.• Ensure compliance with company policies and procedures while handling sensitive information.• Identify opportunities for process improvements and contribute suggestions to enhance workflow.
2026-04-15T00:00:00Z

Customer Service Representative

West Wyoming, PA
onsite
Temporary / Contract
16 - 19 USD / Hourly
Are you a service-focused professional with a passion for supporting sales teams and driving business results? Robert Half is seeking a Customer Service Representative who excels at delivering exceptional client experiences while assisting a dynamic sales department. Key Responsibilities:<ul><li>Serve as the main point of contact for inbound client inquiries related to sales, providing timely and accurate responses.</li><li>Support the sales team by preparing quotes, inputting orders, and managing customer accounts through our CRM system.</li><li>Collaborate with account managers to resolve customer issues, ensure order accuracy, and track delivery timelines.</li><li>Process and monitor sales documentation, verify contract terms, and maintain detailed records.</li><li>Work cross-functionally with other departments to facilitate smooth client onboarding and ongoing account satisfaction.</li><li>Identify opportunities to enhance customer service processes and suggest improvements to sales leadership.</li><li>Provide follow-up and after-sales support to guarantee customer satisfaction and repeat business.</li></ul>
2026-04-14T00:00:00Z

Customer Service Representative

Miamisburg, OH
onsite
Temporary / Contract
20 - 22 USD / Hourly
South Dayton area company is looking for a Customer Service Representative to join their team! The Customer Service representative will be responsible for processing customer orders, assisting with billing, completing data entry of invoices, maintaining inventory, assisting with shipping & receiving and supporting other clerical duties as needed. This is a contract-to-hire opportunity working full-time hours.
2026-04-09T00:00:00Z

Customer Service Representative

Anderson, IN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities:• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.• Maintain and update minister and church data, ensuring accuracy and reliability of records.• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.• Develop and document processes, and cross-train team members on Engagement Team responsibilities.• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.• Continuously improve technical knowledge and system proficiency to better assist constituents.• Share accurate and timely information with constituents to address their inquiries effectively.• Collaborate with team members to adapt to changing priorities and organizational needs.
2026-04-13T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-06T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary to Hire
18.05 - 19.5 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Fairfax, Virginia in a Contract to Permanent position. The Customer Service Representativ is ideal for someone who thrives in a fast-paced customer service environment and can confidently handle a large volume of inbound calls while supporting payment-related activities. The position also includes administrative support duties that help keep daily operations organized and efficient. Responsibilities:• Manage a steady flow of incoming calls and provide courteous assistance to customers.• Record and update payment information accurately while supporting routine payment posting activities.• Enter customer and transaction data into internal systems with a high level of accuracy.• Respond to email inquiries and follow up as needed to ensure timely resolution of customer questions.• Assist with outbound communication when additional information or clarification is required.• Support daily office operations by handling scanning, mailing, and other administrative tasks for multiple departments.• Maintain organized records and documentation to support efficient processing and service delivery.
2026-04-24T00:00:00Z

Customer Service Representative

Falls Church, VA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul>
2026-04-10T00:00:00Z

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